User Guide
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... text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing...Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain...
... text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing...Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain...
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Follow the instructions in Share the device on the host computer are supported. (continued) Label 17 18 Name and Description Original loaded indicator Paper jam indicator Connection information Description USB connection Printer sharing Recommended number of connected computers for detailed instructions. The host computer must be turned on at all ...speed port on the device. All features resident on a locally shared network. Setup instructions Follow the setup poster guide for best performance Supported software features One computer connected with a USB cable to the device.
Follow the instructions in Share the device on the host computer are supported. (continued) Label 17 18 Name and Description Original loaded indicator Paper jam indicator Connection information Description USB connection Printer sharing Recommended number of connected computers for detailed instructions. The host computer must be turned on at all ...speed port on the device. All features resident on a locally shared network. Setup instructions Follow the setup poster guide for best performance Supported software features One computer connected with a USB cable to the device.
User Guide
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... printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: • On...tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot
... printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges This section contains the following places: • On...tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot
User Guide
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... can damage it after cleaning the plastic strip, you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the paper skew and paper pick, see Support and warranty. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on ... and not blinking. Gently lower the automatic document feeder mechanism to the device. For more information, see Solve paper-feed problems. • Power light is not jammed in the input tray and is on the device. When the device is connected firmly to order a new ...
... can damage it after cleaning the plastic strip, you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the paper skew and paper pick, see Support and warranty. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on ... and not blinking. Gently lower the automatic document feeder mechanism to the device. For more information, see Solve paper-feed problems. • Power light is not jammed in the input tray and is on the device. When the device is connected firmly to order a new ...
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... do not help fill the tray. (Some media is picked up more information, see Support and warranty for optimum performance and efficiency. Check for jams. See Clear paper jams. • Check the trays Make sure that the power cord is loaded. For more easily if the tray is full.) • If you... media so that the stack height is processing to finish. ◦ The device might be busy with another job. See Load media for information about HP support. • No copy came out • Check the power Make sure that media is securely connected, and the device turned on. • ...
... do not help fill the tray. (Some media is picked up more information, see Support and warranty for optimum performance and efficiency. Check for jams. See Clear paper jams. • Check the trays Make sure that the power cord is loaded. For more easily if the tray is full.) • If you... media so that the stack height is processing to finish. ◦ The device might be busy with another job. See Load media for information about HP support. • No copy came out • Check the power Make sure that media is securely connected, and the device turned on. • ...
User Guide
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...the path to the CD drive that contains the correct installation software for your computer is not jammed in the device. • All latches and covers are removed from the HP Web site (www.hp.com/support). For more information, see the message on a Windows computer, ensure all other ...system requirements. You can download the device driver from the device. • Duplexer is locked into place. • Paper is loaded correctly in the tray, and is running one of the supported operating systems. • Make sure that all latches and covers are installed correctly, and start the ...
...the path to the CD drive that contains the correct installation software for your computer is not jammed in the device. • All latches and covers are removed from the HP Web site (www.hp.com/support). For more information, see the message on a Windows computer, ensure all other ...system requirements. You can download the device driver from the device. • Duplexer is locked into place. • Paper is loaded correctly in the tray, and is running one of the supported operating systems. • Make sure that all latches and covers are installed correctly, and start the ...
User Guide
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... clean. Always access and clear paper jams through the rear door. 144 Maintain and troubleshoot Try the following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the main tray, you are using a computer running one of sheets allowed in the tab...1. For information on the left side of the device can cause paper to clear a paper jam from the front of the rear door to release the door. To clear a paper jam from the device. Clear jams Occasionally, media becomes jammed during a job. Chapter 8 • In the Windows device ...
... clean. Always access and clear paper jams through the rear door. 144 Maintain and troubleshoot Try the following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the main tray, you are using a computer running one of sheets allowed in the tab...1. For information on the left side of the device can cause paper to clear a paper jam from the front of the rear door to release the door. To clear a paper jam from the device. Clear jams Occasionally, media becomes jammed during a job. Chapter 8 • In the Windows device ...
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... until it from the device, more paper jams are removing it snaps into place. 4. Lift the cover of paper from the rollers, check the rollers and wheels for torn pieces of paper from the device, more paper jams are likely to occur. 3. Clear jams 145 If you are likely to continue... the current job. Replace the rear door. CAUTION: If the paper tears when you do not remove all the pieces ...
... until it from the device, more paper jams are removing it snaps into place. 4. Lift the cover of paper from the rollers, check the rollers and wheels for torn pieces of paper from the device, more paper jams are likely to occur. 3. Clear jams 145 If you are likely to continue... the current job. Replace the rear door. CAUTION: If the paper tears when you do not remove all the pieces ...
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... document feeder. 146 Maintain and troubleshoot Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray; Chapter 8 Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or...
... document feeder. 146 Maintain and troubleshoot Make sure the paper-width guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray; Chapter 8 Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or...
User Guide
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... up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass...Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity..., using 59 ISDN line, set up with fax parallel phone systems 74 J jams clear 144 media to avoid 18 paper 144, 146 jobs settings 13 junk fax mode 52 K keypad, device control ...
... up (parallel phone systems) 76 wall jack test, failed 131 Fax B&W function indicator 10 Fax Color function indicator 10 firewalls, troubleshoot 115 fit to page 34 FoIP 59 forwarding faxes 51 G glass...Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility (Mac OS) administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity..., using 59 ISDN line, set up with fax parallel phone systems 74 J jams clear 144 media to avoid 18 paper 144, 146 jobs settings 13 junk fax mode 52 K keypad, device control ...
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...scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95 system requirements... 8 P packing the device 154 pages per month (duty cycle) 156 paper jams 144, 146 legal to letter copy 34 recommended copy types 32 size, set for fax 51 Paper jam indicator 11 paper size copy setting 31 paper-feed problems, troubleshoot 121 parallel phone systems answering machine setup 84 countries/regions...
...scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95 system requirements... 8 P packing the device 154 pages per month (duty cycle) 156 paper jams 144, 146 legal to letter copy 34 recommended copy types 32 size, set for fax 51 Paper jam indicator 11 paper size copy setting 31 paper-feed problems, troubleshoot 121 parallel phone systems answering machine setup 84 countries/regions...
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..., troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac OS 94 installation on Windows 92 OCR 39 uninstall from Mac OS 97 uninstall from scan, troubleshoot ...supported 19 media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175
..., troubleshoot 129 troubleshoot copy 124 skew, troubleshoot copy 125 print 122 scan 128 slow print, troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac OS 94 installation on Windows 92 OCR 39 uninstall from Mac OS 97 uninstall from scan, troubleshoot ...supported 19 media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy quality 124 175
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...settings 28 sharing device 93 system requirements 157 uninstall software 95 Windows Image Application (WIA), scan from 38 Windows borderless printing 25 HP Photosmart Software 14 HP Solution Center 14 install software 92 print on copies, troubleshoot 124 view speed-dial entries 27 voice mail set up with fax...fax tests 130 fax wall jack test, failed 131 firewalls 115 ink not filling text or graphics 119 ink smearing 119 installation 142 jams, paper 146 meaningless characters print 118 media not picked up from tray 122 missing lines or dots 121 missing or incorrect information 116 multiple pages...
...settings 28 sharing device 93 system requirements 157 uninstall software 95 Windows Image Application (WIA), scan from 38 Windows borderless printing 25 HP Photosmart Software 14 HP Solution Center 14 install software 92 print on copies, troubleshoot 124 view speed-dial entries 27 voice mail set up with fax...fax tests 130 fax wall jack test, failed 131 firewalls 115 ink not filling text or graphics 119 ink smearing 119 installation 142 jams, paper 146 meaningless characters print 118 media not picked up from tray 122 missing lines or dots 121 missing or incorrect information 116 multiple pages...