Wireless Getting Started Guide
Page 3
...) communication 3 Step 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection...
...) communication 3 Step 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection...
Wireless Getting Started Guide
Page 4
...WPA Passphrase, see the electronic User Guide available on page 12. 3 Set up the HP Officejet/Officejet Pro device to use a wireless router, you install the software-either from the HP Solution Center Software (Windows) or the Help Viewer (Mac OS). (The user guide is unable to ...continue with your network information, you install the software. Step 1: Obtain required information and equipment IMPORTANT: Do not connect the USB wireless setup cable until prompted by the HP device, see "Connect the HP Officejet/ Officejet Pro device using the device's control panel or embedded ...
...WPA Passphrase, see the electronic User Guide available on page 12. 3 Set up the HP Officejet/Officejet Pro device to use a wireless router, you install the software-either from the HP Solution Center Software (Windows) or the Help Viewer (Mac OS). (The user guide is unable to ...continue with your network information, you install the software. Step 1: Obtain required information and equipment IMPORTANT: Do not connect the USB wireless setup cable until prompted by the HP device, see "Connect the HP Officejet/ Officejet Pro device using the device's control panel or embedded ...
Wireless Getting Started Guide
Page 5
...up Wireless (802.11) communication 4 Close any open documents. The installation program installs the software and creates a wireless connection. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. When prompted, temporarily ...connect the USB wireless setup cable. 3. Double-click the HP Installer icon on the Starter CD, and...
...up Wireless (802.11) communication 4 Close any open documents. The installation program installs the software and creates a wireless connection. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. When prompted, temporarily ...connect the USB wireless setup cable. 3. Double-click the HP Installer icon on the Starter CD, and...
Wireless Getting Started Guide
Page 6
... of the wireless network Turn off the router, HP device, and your computer, and then turn them back on in this order: router first, and then the HP device. Run the Wireless Network Test For wireless networking issues, run the software installation program again. b. b. Select Print Report... CD into the computer and run the Wireless Network Test from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in the Applications folder on wireless capabilities. NOTE: If your HP device supports Ethernet networking, make sure that might not have connected the...
... of the wireless network Turn off the router, HP device, and your computer, and then turn them back on in this order: router first, and then the HP device. Run the Wireless Network Test For wireless networking issues, run the software installation program again. b. b. Select Print Report... CD into the computer and run the Wireless Network Test from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in the Applications folder on wireless capabilities. NOTE: If your HP device supports Ethernet networking, make sure that might not have connected the...
Wireless Getting Started Guide
Page 7
... the router manufacturer as your computer, you will not be connected to a nearby network that blinks. Windows a. Make sure the HP Officejet/Officejet Pro device is actively connected to your computer is turned on a Macintosh computer, click System Preferences in the window. If you ...that your device is online and ready (page 8) 5. If the lights are two indicator lights, one that is blocking communication (page 7) 4. NOTE: Macintosh computers do not see if the firewall software is on . c. Usually there are not on . (For more information, click the Help button...
... the router manufacturer as your computer, you will not be connected to a nearby network that blinks. Windows a. Make sure the HP Officejet/Officejet Pro device is actively connected to your computer is turned on a Macintosh computer, click System Preferences in the window. If you ...that your device is online and ready (page 8) 5. If the lights are two indicator lights, one that is blocking communication (page 7) 4. NOTE: Macintosh computers do not see if the firewall software is on . c. Usually there are not on . (For more information, click the Help button...
Wireless Getting Started Guide
Page 8
... (for example,http://192.168.1.101). If the light is connected to the HP device by the HP device over the network (such as it to recognize the HP device. On the HP device's control All-in -One series panel, press the Setup ( ) button. To access the EWS On your ... embedded Web server (EWS) After you can access the EWS, try enabling the firewall software to access the EWS. Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is not connected to an Ethernet network, check the ...
... (for example,http://192.168.1.101). If the light is connected to the HP device by the HP device over the network (such as it to recognize the HP device. On the HP device's control All-in -One series panel, press the Setup ( ) button. To access the EWS On your ... embedded Web server (EWS) After you can access the EWS, try enabling the firewall software to access the EWS. Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is not connected to an Ethernet network, check the ...
Wireless Getting Started Guide
Page 9
Make sure the HP Officejet/Officejet Pro device is online and ready If you have the HP software installed, you install the software again, the installer might create a second version of the printer driver in order to use the HP device over the network, continue to the next section for additional troubleshooting... and then click Printers or Printers and Faxes. - Do one icon in the folder for the HP device, right-click the printer icon for a port in the Printers or Printers and Faxes folder is running (Windows only) To restart the HP Network Device Support service 1. Click System ...
Make sure the HP Officejet/Officejet Pro device is online and ready If you have the HP software installed, you install the software again, the installer might create a second version of the printer driver in order to use the HP device over the network, continue to the next section for additional troubleshooting... and then click Printers or Printers and Faxes. - Do one icon in the folder for the HP device, right-click the printer icon for a port in the Printers or Printers and Faxes folder is running (Windows only) To restart the HP Network Device Support service 1. Click System ...
Wireless Getting Started Guide
Page 10
...to change from a USB to use "hpsetup". Windows 1. Click the HP Device Manager icon on your computer after you install the software. 2. Click the Networking tab, and then click Wireless (802.11) in -One series panel, press the Setup ( ) button. Follow the onscreen ... then select Reset Wireless. Change the connection method If you have installed the software and connected your HP Officejet/Officejet Pro device using an ad hoc wireless network connection Method 1 1. Open the embedded Web server (EWS). HP Officejet a. Place the Starter CD into the computer. 2. Press Add a Device....
...to change from a USB to use "hpsetup". Windows 1. Click the HP Device Manager icon on your computer after you install the software. 2. Click the Networking tab, and then click Wireless (802.11) in -One series panel, press the Setup ( ) button. Follow the onscreen ... then select Reset Wireless. Change the connection method If you have installed the software and connected your HP Officejet/Officejet Pro device using an ad hoc wireless network connection Method 1 1. Open the embedded Web server (EWS). HP Officejet a. Place the Starter CD into the computer. 2. Press Add a Device....
Wireless Getting Started Guide
Page 11
... to access the network. Make sure your operating system. 2. Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on your network where it can be found when installing HP software • Unable to see the documentation available with HP devices 10 If you are having problems such as described above and if you...
... to access the network. Make sure your operating system. 2. Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on your network where it can be found when installing HP software • Unable to see the documentation available with HP devices 10 If you are having problems such as described above and if you...
Wireless Getting Started Guide
Page 13
...the "Understand 802.11 wireless network settings" section in your HP Officejet/Officejet Pro device and a computer without the use the default network name, your wireless router. Your wireless router might have the HP software installed can be as good as a Linksys wireless router or... reset the network settings from accessing your wireless network, HP strongly recommends using the same default network name (SSID). Also, the performance of a wireless router. If you install the software. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods....
...the "Understand 802.11 wireless network settings" section in your HP Officejet/Officejet Pro device and a computer without the use the default network name, your wireless router. Your wireless router might have the HP software installed can be as good as a Linksys wireless router or... reset the network settings from accessing your wireless network, HP strongly recommends using the same default network name (SSID). Also, the performance of a wireless router. If you install the software. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods....
Fax Getting Started Guide
Page 3
... countries use the supplied cord to connect from the phone cords you install the software. For more information about fax features available with your HP Officejet/ Officejet Pro device, see "Step 2: Determine the type of the HP Officejet/ Officejet Pro device. NOTE: The instructions for fax setup differ depending on the back of phone line (dedicated or shared)" on...
... countries use the supplied cord to connect from the phone cords you install the software. For more information about fax features available with your HP Officejet/ Officejet Pro device, see "Step 2: Determine the type of the HP Officejet/ Officejet Pro device. NOTE: The instructions for fax setup differ depending on the back of phone line (dedicated or shared)" on...
Fax Getting Started Guide
Page 4
...allow before picking up the HP Officejet/Officejet Pro device for faxing using a serial-type phone system, see the Fax Configuration Web site for faxing, see the electronic user guide available on the computer after installing the software. 4 Set up the HP Officejet/Officejet Pro device for your shared... telephone equipment (modems, phones, and answering machines) does not allow a physical connection to obtain a separate phone line for fax calls. For information on setting up...
...allow before picking up the HP Officejet/Officejet Pro device for faxing using a serial-type phone system, see the Fax Configuration Web site for faxing, see the electronic user guide available on the computer after installing the software. 4 Set up the HP Officejet/Officejet Pro device for your shared... telephone equipment (modems, phones, and answering machines) does not allow a physical connection to obtain a separate phone line for fax calls. For information on setting up...
Fax Getting Started Guide
Page 5
...ISDN) line. If you have connected the HP Officejet/Officejet Pro device to a phone line, set the correct ring pattern assigned to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). For information ...on the EWS, see the electronic user guide available on the HP Officejet/Officejet Pro device and the phone jack. ...
...ISDN) line. If you have connected the HP Officejet/Officejet Pro device to a phone line, set the correct ring pattern assigned to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). For information ...on the EWS, see the electronic user guide available on the HP Officejet/Officejet Pro device and the phone jack. ...
Fax Getting Started Guide
Page 6
...full-size paper is set up and using the numeric keypad, and then press OK. • To delete one -touch speed-dial buttons on the computer after installing the software. For information on setting up properly for information on how to an unused entry number, or type a number ... prefix. If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to fix the problem and rerun the test. If the test fails, review the report for faxing. A blank or incorrect fax setting can cause problems faxing. • If ...
...full-size paper is set up and using the numeric keypad, and then press OK. • To delete one -touch speed-dial buttons on the computer after installing the software. For information on setting up properly for information on how to an unused entry number, or type a number ... prefix. If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to fix the problem and rerun the test. If the test fails, review the report for faxing. A blank or incorrect fax setting can cause problems faxing. • If ...
Fax Getting Started Guide
Page 7
... on your computer. Set up Fax to PC Setup Wizard. 3. English Set up Fax to PC (Windows only) Fax to PC allows you install the software. Incoming faxes are saved. NOTE: You must install the software before setting up Fax to the PC 1. NOTE: You can turn off Fax to PC from the HP Officejet/Officejet Pro device control panel, or...
... on your computer. Set up Fax to PC Setup Wizard. 3. English Set up Fax to PC (Windows only) Fax to PC allows you install the software. Incoming faxes are saved. NOTE: You must install the software before setting up Fax to the PC 1. NOTE: You can turn off Fax to PC from the HP Officejet/Officejet Pro device control panel, or...
Fax Getting Started Guide
Page 8
... you ran a fax test and the test failed, see the electronic user guide available on the computer after installing the software. If you are using a digital subscriber line (DSL) service, make sure the HP Officejet/Officejet Pro device is ...faxes Make sure you use the phone cord that uses the same phone line as the HP Officejet/Officejet Pro device might be in use the HP Officejet/Officejet Pro device for a dial tone - If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that one...
... you ran a fax test and the test failed, see the electronic user guide available on the computer after installing the software. If you are using a digital subscriber line (DSL) service, make sure the HP Officejet/Officejet Pro device is ...faxes Make sure you use the phone cord that uses the same phone line as the HP Officejet/Officejet Pro device might be in use the HP Officejet/Officejet Pro device for a dial tone - If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that one...
Fax Getting Started Guide
Page 9
... might already have in your phone that is connected directly to the HP Officejet/ Officejet Pro device, you must use for the "The HP Officejet/ answering machine Officejet Pro device can send faxes but can receive faxes The HP Officejet/Officejet Pro device might be dialing too fast or too soon. If you.... If you have a computer dial-up modem on the same phone line with the HP Officejet/Officejet Pro device, check to make sure that the software that came with the HP Officejet/Officejet Pro device, connect one at a time and rerunning the test each time until a dash (-) appears on my...
... might already have in your phone that is connected directly to the HP Officejet/ Officejet Pro device, you must use for the "The HP Officejet/ answering machine Officejet Pro device can send faxes but can receive faxes The HP Officejet/Officejet Pro device might be dialing too fast or too soon. If you.... If you have a computer dial-up modem on the same phone line with the HP Officejet/Officejet Pro device, check to make sure that the software that came with the HP Officejet/Officejet Pro device, connect one at a time and rerunning the test each time until a dash (-) appears on my...
User Guide
Page 99
...Programs, select HP, select Officejet J4500 Series, and then click Uninstall. 4. c. Make sure to remove shared files, click No. To uninstall from your computer. Restart your computer. Uninstall and reinstall the software 95 Depending on a Windows computer, and one of the following : a. Uninstall and reinstall the software If your ... select your device. In the drop-down menu next to be shared. • Mac OS 10.5: Open System Preferences, click Print & Fax, click the Sharing tab, check the box next to Share these files might need to print. In the document, click File, and then...
...Programs, select HP, select Officejet J4500 Series, and then click Uninstall. 4. c. Make sure to remove shared files, click No. To uninstall from your computer. Restart your computer. Uninstall and reinstall the software 95 Depending on a Windows computer, and one of the following : a. Uninstall and reinstall the software If your ... select your device. In the drop-down menu next to be shared. • Mac OS 10.5: Open System Preferences, click Print & Fax, click the Sharing tab, check the box next to Share these files might need to print. In the document, click File, and then...
User Guide
Page 100
...program. 6. When the software installation is installed, connect the device to your computer. 9. Follow the onscreen instructions. 3. After the software is complete, the HP Digital Imaging Monitor icon appears in -One Series, and then ...software. 5. Do not connect the device to your computer until after you disconnect the device before connecting the device (recommended). Chapter 7 7. Or Click Start, click Control Panel, and then double-click Programs and Features. 2. Insert the device Starter CD into your computer. Follow the onscreen instructions. Select HP Officejet...
...program. 6. When the software installation is installed, connect the device to your computer. 9. Follow the onscreen instructions. 3. After the software is complete, the HP Digital Imaging Monitor icon appears in -One Series, and then ...software. 5. Do not connect the device to your computer until after you disconnect the device before connecting the device (recommended). Chapter 7 7. Or Click Start, click Control Panel, and then double-click Programs and Features. 2. Insert the device Starter CD into your computer. Follow the onscreen instructions. Select HP Officejet...