Wireless Getting Started Guide
Page 6
...'s wireless capabilities. 2. Basic troubleshooting If you still are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Select Network Setup, select Print Network Settings, select Wireless Test Report, and then press OK. Select Print Report, and then select Wireless Test. Make sure the wireless (802.11) light is turned on in the order listed: 1. If you are unable to turn on wireless, press the wireless button (located near the HP device's control panel is not lit, wireless capabilities might help...
...'s wireless capabilities. 2. Basic troubleshooting If you still are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Select Network Setup, select Print Network Settings, select Wireless Test Report, and then press OK. Select Print Report, and then select Wireless Test. Make sure the wireless (802.11) light is turned on in the order listed: 1. If you are unable to turn on wireless, press the wireless button (located near the HP device's control panel is not lit, wireless capabilities might help...
Wireless Getting Started Guide
Page 9
... list of the printer driver is set as Default Printer. 6. For more than one of the printer driver that appears, click Start Jobs. Right-click the printer icon for additional troubleshooting help . On the desktop, right-click My Computer or Computer, and then click Manage. 3. Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you can check the HP device's status from using the HP device over the network again. Click Start, click Control Panel, and then double...
... list of the printer driver is set as Default Printer. 6. For more than one of the printer driver that appears, click Start Jobs. Right-click the printer icon for additional troubleshooting help . On the desktop, right-click My Computer or Computer, and then click Manage. 3. Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you can check the HP device's status from using the HP device over the network again. Click Start, click Control Panel, and then double...
Wireless Getting Started Guide
Page 10
... HP Device Manager icon on wireless in your computer and in the HP device. 2. From the Information and Settings list, select Network Printer Setup Utility. 3. Change from an Ethernet connection Use the following steps: HP Officejet J4680 a. After you want. Turn on the Dock or in the Hewlett Packard folder in -One panel, press the Setup ( ) series button. To restore the network defaults complete the following instructions to change from an Ethernet connection to configure the network settings. On the HP device's control...
... HP Device Manager icon on wireless in your computer and in the HP device. 2. From the Information and Settings list, select Network Printer Setup Utility. 3. Change from an Ethernet connection Use the following steps: HP Officejet J4680 a. After you want. Turn on the Dock or in the Hewlett Packard folder in -One panel, press the Setup ( ) series button. To restore the network defaults complete the following instructions to change from an Ethernet connection to configure the network settings. On the HP device's control...
Fax Getting Started Guide
Page 4
... you have a voice mail service at the same phone number you use a parallel-type phone system, determine if the HP Officejet/Officejet Pro device will need to change the Auto Answer setting, see "Step 3: Manage and configure fax settings" on page 5. NOTE: In some countries/regions that use serial-type phone systems, the phone cord that you use for faxing. If you are going to connect another device to the HP Officejet/Officejet Pro device, you will have an additional...
... you have a voice mail service at the same phone number you use a parallel-type phone system, determine if the HP Officejet/Officejet Pro device will need to change the Auto Answer setting, see "Step 3: Manage and configure fax settings" on page 5. NOTE: In some countries/regions that use serial-type phone systems, the phone cord that you use for faxing. If you are going to connect another device to the HP Officejet/Officejet Pro device, you will have an additional...
Fax Getting Started Guide
Page 5
... HP Officejet/Officejet Pro device between the 1-LINE port on page 5. 2. For more information about PBX and ISDN lines, see the electronic user guide available on your computer after installing the software. 1. You can also configure the fax settings from the control panel. Set up the HP Officejet/Officejet Pro device to work with the device you have attached. Go to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). English Dedicated phone line Use...
... HP Officejet/Officejet Pro device between the 1-LINE port on page 5. 2. For more information about PBX and ISDN lines, see the electronic user guide available on your computer after installing the software. 1. You can also configure the fax settings from the control panel. Set up the HP Officejet/Officejet Pro device to work with the device you have attached. Go to a computer, install the HP Officejet/ Officejet Pro device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). English Dedicated phone line Use...
Fax Getting Started Guide
Page 6
...; Checks that full-size paper is set up speed-dial entries (optional) You can cause problems faxing. • If the test fails, use the report to the speed-dial entry that you dial those numbers quickly by using the embedded Web server. If the test fails, review the report for an active phone line • Tests the status of your phone line connection The HP Officejet/Officejet Pro device prints a report with the corresponding speed-dial entries. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is loaded...
...; Checks that full-size paper is set up speed-dial entries (optional) You can cause problems faxing. • If the test fails, use the report to the speed-dial entry that you dial those numbers quickly by using the embedded Web server. If the test fails, review the report for an active phone line • Tests the status of your phone line connection The HP Officejet/Officejet Pro device prints a report with the corresponding speed-dial entries. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is loaded...
Fax Getting Started Guide
Page 8
..., while the other end to the correct port and the terminal adapter is having problems sending and receiving faxes Make sure you are using a Fax over IP service's support department. 8 Solve fax problems You are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that uses the same phone line as the HP Officejet/Officejet Pro device might be a phone line set to use the HP Officejet/Officejet Pro device for a dial tone.
..., while the other end to the correct port and the terminal adapter is having problems sending and receiving faxes Make sure you are using a Fax over IP service's support department. 8 Solve fax problems You are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that uses the same phone line as the HP Officejet/Officejet Pro device might be a phone line set to use the HP Officejet/Officejet Pro device for a dial tone.
User Guide
Page 11
... information about operations. For more information, see Understand the self-test report. ◦ Serial number ◦ Firmware version number • Number of the document is typically installed with the device software. 1 Get started 7 HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the ink cartridges, print the configuration page, order supplies online, and find support information from the trays and accessories Get started This guide provides details about how to use the device and to maintenance services.
... information about operations. For more information, see Understand the self-test report. ◦ Serial number ◦ Firmware version number • Number of the document is typically installed with the device software. 1 Get started 7 HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the ink cartridges, print the configuration page, order supplies online, and find support information from the trays and accessories Get started This guide provides details about how to use the device and to maintenance services.
User Guide
Page 32
... Click Start, click Control Panel, and then double-click Printers. 2. 3 Print This section contains the following topics: • Change print settings • Cancel a print job Change print settings You can change print settings (such as paper size or type) from the printer driver. Change the settings that came with the application. • Change settings from an application for current jobs (Windows) • Change default settings for all future jobs (Windows) • Change settings (Mac OS) Change settings from a specific application, see the online help for all print jobs, make...
... Click Start, click Control Panel, and then double-click Printers. 2. 3 Print This section contains the following topics: • Change print settings • Cancel a print job Change print settings You can change print settings (such as paper size or type) from the printer driver. Change the settings that came with the application. • Change settings from an application for current jobs (Windows) • Change default settings for all future jobs (Windows) • Change settings (Mac OS) Change settings from a specific application, see the online help for all print jobs, make...
User Guide
Page 54
... HP All-in-One calls the designated fax machine and requests the fax from it has in its queue. The designated fax machine must be able to receive the fax. To set for security or privacy purposes. If all the faxes in memory from the device control panel ▲ Turn off the power. Press Setup. 3. All faxes stored in memory are unprinted, the device does not receive any fax calls until you print or delete...
... HP All-in-One calls the designated fax machine and requests the fax from it has in its queue. The designated fax machine must be able to receive the fax. To set for security or privacy purposes. If all the faxes in memory from the device control panel ▲ Turn off the power. Press Setup. 3. All faxes stored in memory are unprinted, the device does not receive any fax calls until you print or delete...
User Guide
Page 63
Some Internet faxing services do this by connecting a phone cord to make sure it is plugged into the correct port • Checks for a dial tone • Checks for an active phone line • Tests the status of your phone line connection The device prints a report with the results of the test. You can do not work properly when the device is loaded in the main tray before starting the test. 3. If the test fails, review the report for fax connections) or your...
Some Internet faxing services do this by connecting a phone cord to make sure it is plugged into the correct port • Checks for a dial tone • Checks for an active phone line • Tests the status of your phone line connection The device prints a report with the results of the test. You can do not work properly when the device is loaded in the main tray before starting the test. 3. If the test fails, review the report for fax connections) or your...
User Guide
Page 71
... Support panel, and then click Print Configuration Page. To print the Self-Test Report • Device control panel: Press Setup, select Print Report, select Self-Test, and then press OK. • HP Printer Utility (Mac OS): Click Device Information from the tray. 2. Keep your fax setup. Nozzle test pattern: Missing lines indicate problems with equipment and services you need to call HP, it is often useful to set up faxing for the device 67 Try cleaning the cartridges, or replacing the cartridges. 3. Set up faxing for later use...
... Support panel, and then click Print Configuration Page. To print the Self-Test Report • Device control panel: Press Setup, select Print Report, select Self-Test, and then press OK. • HP Printer Utility (Mac OS): Click Device Information from the tray. 2. Keep your fax setup. Nozzle test pattern: Missing lines indicate problems with equipment and services you need to call HP, it is often useful to set up faxing for the device 67 Try cleaning the cartridges, or replacing the cartridges. 3. Set up faxing for later use...
User Guide
Page 96
... installation option and follow the onscreen instructions. 4. Insert the Starter CD into the CD drive. When prompted, turn on a locally shared network Install the software before installing the software. The CD menu runs automatically. In addition, you install the software because the installation program is created in the Printers folder. 92 Configure and manage If the CD menu does not start automatically, double-click the setup icon on the computer screen, and the device...
... installation option and follow the onscreen instructions. 4. Insert the Starter CD into the CD drive. When prompted, turn on a locally shared network Install the software before installing the software. The CD menu runs automatically. In addition, you install the software because the installation program is created in the Printers folder. 92 Configure and manage If the CD menu does not start automatically, double-click the setup icon on the computer screen, and the device...
User Guide
Page 119
... computer screen; If there is a security program that protects a computer from intrusion. Check the device setup For more information, see General troubleshooting tips and resources. Check the cable connections • Make sure both ends of the network/USB cable are secure. • If the device is connected to a network, check the following: ◦ Check the Link light on the back of the communication problem. Check the device software installation If the device is turned off when printing...
... computer screen; If there is a security program that protects a computer from intrusion. Check the device setup For more information, see General troubleshooting tips and resources. Check the cable connections • Make sure both ends of the network/USB cable are secure. • If the device is connected to a network, check the following: ◦ Check the Link light on the back of the communication problem. Check the device software installation If the device is turned off when printing...
User Guide
Page 121
... not work, the problem may be caused by USB cables) can sometimes cause slight distortions to interpret print settings properly. The device prints half a page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing...
... not work, the problem may be caused by USB cables) can sometimes cause slight distortions to interpret print settings properly. The device prints half a page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Manage the device and Work with ink cartridges. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing...
User Guide
Page 124
... printing as black and white Check the print settings Make sure Print in Grayscale is faded or dull colored Check the print mode The Draft or Fast mode in the print driver. Chapter 8 Clean the ink cartridge The ink cartridges may need to be cleaned. For more information, see Manage the device and Work with ink cartridges. For more information, see Print on ink. For more information, see , Clean the ink cartridges. 120 Maintain and troubleshoot Output is not selected in the printer driver. HP...
... printing as black and white Check the print settings Make sure Print in Grayscale is faded or dull colored Check the print mode The Draft or Fast mode in the print driver. Chapter 8 Clean the ink cartridge The ink cartridges may need to be cleaned. For more information, see Manage the device and Work with ink cartridges. For more information, see Print on ink. For more information, see , Clean the ink cartridges. 120 Maintain and troubleshoot Output is not selected in the printer driver. HP...
User Guide
Page 176
... online 147 part names 99 remove 153 replace 99 status 63 supported 98, 156 test 67 warranty 149 yields 156 ink smearing, troubleshoot 119 installation software for Mac OS 94 software for Windows 92 troubleshoot 142 Internet fax, using 59 ISDN line, set up with fax parallel phone systems 74 J jams clear 144 media to avoid 18 paper 144, 146 jobs settings 13 junk fax mode 52 K keypad, device control panel locating 10 L language, printer 156 left navigation button 10 legal paper copy 31 letter paper copy 32 light images, troubleshoot copies 124 scans...
... online 147 part names 99 remove 153 replace 99 status 63 supported 98, 156 test 67 warranty 149 yields 156 ink smearing, troubleshoot 119 installation software for Mac OS 94 software for Windows 92 troubleshoot 142 Internet fax, using 59 ISDN line, set up with fax parallel phone systems 74 J jams clear 144 media to avoid 18 paper 144, 146 jobs settings 13 junk fax mode 52 K keypad, device control panel locating 10 L language, printer 156 left navigation button 10 legal paper copy 31 letter paper copy 32 light images, troubleshoot copies 124 scans...
User Guide
Page 177
... cartridges 104 replace ink cartridges 99 manual faxing receive 48 send 41, 42 margins setting, specifications 22 media ADF capacity 16 borderless printing 25 clear jams 144 HP, order 147 load tray 23 print on custom-sized 23 selecting 17 skewed pages 122 specifications 18 supported sizes 19 troubleshoot feeding 122 types and weights supported 21 memory deleting faxes 50 reprint faxes 50 save faxes 49 specifications 157 menus, device control panel 12 missing lines or dots, troubleshoot 121 missing or incorrect information, troubleshoot 116 model number 67 modem shared with fax (parallel phone...
... cartridges 104 replace ink cartridges 99 manual faxing receive 48 send 41, 42 margins setting, specifications 22 media ADF capacity 16 borderless printing 25 clear jams 144 HP, order 147 load tray 23 print on custom-sized 23 selecting 17 skewed pages 122 specifications 18 supported sizes 19 troubleshoot feeding 122 types and weights supported 21 memory deleting faxes 50 reprint faxes 50 save faxes 49 specifications 157 menus, device control panel 12 missing lines or dots, troubleshoot 121 missing or incorrect information, troubleshoot 116 model number 67 modem shared with fax (parallel phone...
User Guide
Page 178
or WIAcompliant program 38 from device control panel 37 OCR 39 quality 128 scan specifications 158 send to a program 37 settings for OCR 39 to answer 56 S save default settings 13 faxes in memory 49 scan cancel 39 edit images 39 error messages 128 from memory 50 resolution, fax 46 right navigation button 10 rings to a program 37 troubleshoot 126 serial number 67 serial phone systems countries/regions with 68 setup types 69 settings administrator 64 copy 31 device control panel 13 driver 28 fax 45 scan 39 speed, fax 58 setup answering machine (parallel phone systems...
or WIAcompliant program 38 from device control panel 37 OCR 39 quality 128 scan specifications 158 send to a program 37 settings for OCR 39 to answer 56 S save default settings 13 faxes in memory 49 scan cancel 39 edit images 39 error messages 128 from memory 50 resolution, fax 46 right navigation button 10 rings to a program 37 troubleshoot 126 serial number 67 serial phone systems countries/regions with 68 setup types 69 settings administrator 64 copy 31 device control panel 13 driver 28 fax 45 scan 39 speed, fax 58 setup answering machine (parallel phone systems...
User Guide
Page 179
..., troubleshoot copies 125 scan 129 stripes on copies, troubleshoot 125 unclear scans 129 tone dialing 57 Toolbox (Windows) about 64 administrator settings 64 Device Services tab 65 Estimated Ink Level tab 65 Information tab 65 opening 65 transparencies copy 32 tray capacity 21 media sizes supported 19 media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy...
..., troubleshoot copies 125 scan 129 stripes on copies, troubleshoot 125 unclear scans 129 tone dialing 57 Toolbox (Windows) about 64 administrator settings 64 Device Services tab 65 Estimated Ink Level tab 65 Information tab 65 opening 65 transparencies copy 32 tray capacity 21 media sizes supported 19 media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120, 121 copy 123 copy...
