User Guide
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Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax ...voice mail 93 Serial-type fax setup...95 Configure the device (Windows 96 Direct connection...96 Install the software before connecting the device (recommended 96 Connect the device before installing the software 97 Share the device on a locally shared network 97 Configure the device (Mac OS 98 Install ...
Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax ...voice mail 93 Serial-type fax setup...95 Configure the device (Windows 96 Direct connection...96 Install the software before connecting the device (recommended 96 Connect the device before installing the software 97 Share the device on a locally shared network 97 Configure the device (Mac OS 98 Install ...
User Guide
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... printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from... is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper jams...144 5
... printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from... is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues 141 Hardware installation suggestions 141 Software installation suggestions 142 Clear paper jams...142 Avoid paper jams...144 5
User Guide
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...HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. Provides instructions for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see Toolbox (Windows). For more information, see Monitor the device. Provide the latest printer software..., and product and support information. www.hp.com/support www.hp.com Get started This guide provides details about how ...
...HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. Provides instructions for the product You can obtain product information and further troubleshooting resources that have occurred. For more information, see Toolbox (Windows). For more information, see Monitor the device. Provide the latest printer software..., and product and support information. www.hp.com/support www.hp.com Get started This guide provides details about how ...
User Guide
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... instructions in -One, turn the device off, and then unplug the power cord. Start Color: Starts a color copy, scan, or fax job (HP Officejet J3600 only.) ...Printer sharing Recommended number of power is supported from the other computers cannot print to the device. Only print is still supplied to the device. Understand the device parts 13 The On light next to the rear USB 2.0 high-speed port on the host computer are supported. One...Follow the setup poster guide for best performance Supported software features Setup instructions One computer connected with a USB cable to the ...
... instructions in -One, turn the device off, and then unplug the power cord. Start Color: Starts a color copy, scan, or fax job (HP Officejet J3600 only.) ...Printer sharing Recommended number of power is supported from the other computers cannot print to the device. Only print is still supplied to the device. Understand the device parts 13 The On light next to the rear USB 2.0 high-speed port on the host computer are supported. One...Follow the setup poster guide for best performance Supported software features Setup instructions One computer connected with a USB cable to the ...
User Guide
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... a computer using a scanned image. To verify that a scanner was not found. At the computer, open the HP Device Manager, and click Scan Picture. When the scan is complete, the program that you know that the printer software is not available, a message appears to adjust, resize, rotate, crop, and sharpen your computer prior to...
... a computer using a scanned image. To verify that a scanner was not found. At the computer, open the HP Device Manager, and click Scan Picture. When the scan is complete, the program that you know that the printer software is not available, a message appears to adjust, resize, rotate, crop, and sharpen your computer prior to...
User Guide
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... a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS) To send a fax to multiple recipients from the Address Book, click Open Address Book, and then drag and drop the recipient to the Fax Recipients area. 7. To select a recipient from the software 1. You can select a speed dial ...When a connection is busy or not answering, the device follows the settings for Busy Redial and No Answer Redial. From the Printer pop-up menu, choose the HP All-in -One (Fax). 5. From the pop-up and top first in the Recipient List. 8. Press START FAX Black. The device scans...
... a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS) To send a fax to multiple recipients from the Address Book, click Open Address Book, and then drag and drop the recipient to the Fax Recipients area. 7. To select a recipient from the software 1. You can select a speed dial ...When a connection is busy or not answering, the device follows the settings for Busy Redial and No Answer Redial. From the Printer pop-up menu, choose the HP All-in -One (Fax). 5. From the pop-up and top first in the Recipient List. 8. Press START FAX Black. The device scans...
User Guide
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...; Toolbox Mac OS • Device control panel • HP Printer Utility NOTE: Mac OS is responsible for managing the device....8226; Configure the device (Windows) • Configure the device (Mac OS) • Uninstall and reinstall the software Manage the device The following, common tools can be used to obtain the following information.... NOTE: The ink ... vary. 7 Configure and manage This section is intended for the administrator or individual who is supported by HP Officejet J3600 only. • Monitor the device • Administer the device Monitor the device This section provides ...
...; Toolbox Mac OS • Device control panel • HP Printer Utility NOTE: Mac OS is responsible for managing the device....8226; Configure the device (Windows) • Configure the device (Mac OS) • Uninstall and reinstall the software Manage the device The following, common tools can be used to obtain the following information.... NOTE: The ink ... vary. 7 Configure and manage This section is intended for the administrator or individual who is supported by HP Officejet J3600 only. • Monitor the device • Administer the device Monitor the device This section provides ...
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...about the device and the supplies. • Clean: Guides you through cleaning the print cartridges. • Align: Guides you through the software you installed with equipment and services you quickly set up some important fax settings such as the answer mode and fax header information. Set up...set up the device so that faxing works successfully with the device. Chapter 7 To open the HP Printer Utility from the menu, and then press Launch Utility. Select the device from the Printer Setup Utility 1. Keep your getting started guide for the device, register the device, and find ...
...about the device and the supplies. • Clean: Guides you through cleaning the print cartridges. • Align: Guides you through the software you installed with equipment and services you quickly set up some important fax settings such as the answer mode and fax header information. Set up...set up the device so that faxing works successfully with the device. Chapter 7 To open the HP Printer Utility from the menu, and then press Launch Utility. Select the device from the Printer Setup Utility 1. Keep your getting started guide for the device, register the device, and find ...
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... the cable first, see Connect the device before installing the software. Insert the Starter CD into the CD drive. When setting up the device, HP recommends that you connect it after you install the software because the installation program is designed to provide you with the... easiest setup experience. However, if you install the software because the installation program is created in the Printers folder. 96 Configure and ...
... the cable first, see Connect the device before installing the software. Insert the Starter CD into the CD drive. When setting up the device, HP recommends that you connect it after you install the software because the installation program is designed to provide you with the... easiest setup experience. However, if you install the software because the installation program is created in the Printers folder. 96 Configure and ...
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... only in small groups or when usage is shared by other check boxes are not shared. Connect the device before installing the device software, the Found New Hardware wizard displays on a locally shared network In a locally shared network, the device is connected directly to the... device. Select the check box for specifying the driver location, and ensure that displays methods for locating the printer driver, select the Advanced option, and then click Next. Configure the device (Windows) 97 To connect the device 1. Complete the installation ...
... only in small groups or when usage is shared by other check boxes are not shared. Connect the device before installing the device software, the Found New Hardware wizard displays on a locally shared network In a locally shared network, the device is connected directly to the... device. Select the check box for specifying the driver location, and ensure that displays methods for locating the printer driver, select the Advanced option, and then click Next. Configure the device (Windows) 97 To connect the device 1. Complete the installation ...
User Guide
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...when many users print to Settings, and then click Printers or Printers and Faxes. - The connected computer is low. Click the option to install the device sharing software and associated Help files.) 98 Configure and manage Click Install Software and follow the onscreen instructions. 4. Use this ...it with a USB cable. 2. You can use other users on a locally shared network Install the software for the device that use the device with client computers that is supported by HP Officejet J3600 only. Share the device on the Starter CD. 3. Configure the device (Mac OS) NOTE...
...when many users print to Settings, and then click Printers or Printers and Faxes. - The connected computer is low. Click the option to install the device sharing software and associated Help files.) 98 Configure and manage Click Install Software and follow the onscreen instructions. 4. Use this ...it with a USB cable. 2. You can use other users on a locally shared network Install the software for the device that use the device with client computers that is supported by HP Officejet J3600 only. Share the device on the Starter CD. 3. Configure the device (Mac OS) NOTE...
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... the support information on the Apple Web site (www.apple.com) or the Apple Macintosh Help on the network, do one method to Printer, select Shared Printers, and then select your installation is incomplete, or if you connected the USB cable to the computer before connecting the device...) that use these printers with the device. In the drop-down menu next to uninstall on a Macintosh computer. Press the Power button to uninstall and then reinstall the software. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select Officejet J3500/J3600 Series, and...
... the support information on the Apple Web site (www.apple.com) or the Apple Macintosh Help on the network, do one method to Printer, select Shared Printers, and then select your installation is incomplete, or if you connected the USB cable to the computer before connecting the device...) that use these printers with the device. In the drop-down menu next to uninstall on a Macintosh computer. Press the Power button to uninstall and then reinstall the software. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select Officejet J3500/J3600 Series, and...
User Guide
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... shortens the life of color or when a color is supported by HP Officejet J3600 only. To align the print cartridges from the control panel at any of the lines of the ink nozzles. For more information, see HP Printer Utility (Mac OS). Clean... the print cartridges Use this device. Work with print cartridges 109 To align the cartridges from the HP Photosmart Software...
... shortens the life of color or when a color is supported by HP Officejet J3600 only. To align the print cartridges from the control panel at any of the lines of the ink nozzles. For more information, see HP Printer Utility (Mac OS). Clean... the print cartridges Use this device. Work with print cartridges 109 To align the cartridges from the HP Photosmart Software...
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...point to check the print cartridges, clean the print cartridge contacts. 110 Maintain and troubleshoot To clean the print cartridges from the HP Photosmart Software 1. To clean the print cartridges from the control panel 1. In the Print Properties dialog box, click the Services tab, ... from the Print Properties dialog box. NOTE: You can recycle or discard. Click the Device Services tab. 4. HP Printer Utility (Mac OS) 1. Chapter 8 NOTE: The HP Officejet J3500 supports one black print cartridge only. Load letter, A4, or legal unused plain white paper into the input tray. 2....
...point to check the print cartridges, clean the print cartridge contacts. 110 Maintain and troubleshoot To clean the print cartridges from the HP Photosmart Software 1. To clean the print cartridges from the control panel 1. In the Print Properties dialog box, click the Services tab, ... from the Print Properties dialog box. NOTE: You can recycle or discard. Click the Device Services tab. 4. HP Printer Utility (Mac OS) 1. Chapter 8 NOTE: The HP Officejet J3500 supports one black print cartridge only. Load letter, A4, or legal unused plain white paper into the input tray. 2....
User Guide
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...printer driver for the device. Check the color print settings Make sure Print in Grayscale is selected as those generated by USB cables) can sometimes cause slight distortions to printouts. Check the device software settings Print speed is slower when Best or Maximum dpi is not selected in the print driver. (HP Officejet...requirements for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is no blank page. Check the margin settings Make sure the margin settings for the ...
...printer driver for the device. Check the color print settings Make sure Print in Grayscale is selected as those generated by USB cables) can sometimes cause slight distortions to printouts. Check the device software settings Print speed is slower when Best or Maximum dpi is not selected in the print driver. (HP Officejet...requirements for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is no blank page. Check the margin settings Make sure the margin settings for the ...
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...that you use a USB cable that is less than 3 meters (9.8 feet) long to the application's documentation, or contact the software manufacturer for known software conflicts, refer to minimize the effects of the application to interpret print settings properly. Check the margin settings If the text or ...cable that you are using. • Make sure the media size selected in the printer driver match the size of USB cable High electromagnetic fields (such as black and white • Wrong colors are not overloaded. For more information, see Load media. Placement of the text or...
...that you use a USB cable that is less than 3 meters (9.8 feet) long to the application's documentation, or contact the software manufacturer for known software conflicts, refer to minimize the effects of the application to interpret print settings properly. Check the margin settings If the text or ...cable that you are using. • Make sure the media size selected in the printer driver match the size of USB cable High electromagnetic fields (such as black and white • Wrong colors are not overloaded. For more information, see Load media. Placement of the text or...
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...print cartridges Make sure the print cartridges are not low on ink. Chapter 8 Colors are printing (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For more information, see Manage the device and Supported print cartridges. Align... Wrong colors are printing as black and white (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in reduced print quality and damage to check for gaps in the placement of your software to the device. Printout shows bleeding colors Check ...
...print cartridges Make sure the print cartridges are not low on ink. Chapter 8 Colors are printing (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For more information, see Manage the device and Supported print cartridges. Align... Wrong colors are printing as black and white (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in reduced print quality and damage to check for gaps in the placement of your software to the device. Printout shows bleeding colors Check ...
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... driver updates for the latest troubleshooting information, or product fixes and updates. Obtain the version number of the printer software. (To find support and warranty information, go to all HP customers. This Web site also offers technical support, drivers, supplies, ordering information and other options such as Windows XP. 3. Obtain electronic support To...
... driver updates for the latest troubleshooting information, or product fixes and updates. Obtain the version number of the printer software. (To find support and warranty information, go to all HP customers. This Web site also offers technical support, drivers, supplies, ordering information and other options such as Windows XP. 3. Obtain electronic support To...
User Guide
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...12 see also customer support Hewlett-Packard Company notices 4 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 70 opening 71 panels 72 HP Solution Center 17 humidity specifications 160 I ink smearing, ...troubleshoot 121 installation software for Mac OS 98 software for Windows 96 troubleshoot 141 Internet fax, using 65...
...12 see also customer support Hewlett-Packard Company notices 4 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 70 opening 71 panels 72 HP Solution Center 17 humidity specifications 160 I ink smearing, ...troubleshoot 121 installation software for Mac OS 98 software for Windows 96 troubleshoot 141 Internet fax, using 65...
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... 20 transparencies 28 log, fax print 67 M Mac OS HP Photosmart Studio 17 HP Printer Utility 71 install software 98 print on special, or customsized media 30 print settings 34 sharing device 98, 99 system requirements 158 uninstall software 101 maintenance align print cartridges 108 clean glass strip 114 clean ... 160 normal copy quality 39 number of copies 38 O OCR edit scanned documents 45 troubleshoot 127 OK button 13 on button 13 one-touch speed dial buttons 13 operating environment specifications 160 operating systems supported 158 originals edit scans 44 load ADF (automatic document feeder) ...
... 20 transparencies 28 log, fax print 67 M Mac OS HP Photosmart Studio 17 HP Printer Utility 71 install software 98 print on special, or customsized media 30 print settings 34 sharing device 98, 99 system requirements 158 uninstall software 101 maintenance align print cartridges 108 clean glass strip 114 clean ... 160 normal copy quality 39 number of copies 38 O OCR edit scanned documents 45 troubleshoot 127 OK button 13 on button 13 one-touch speed dial buttons 13 operating environment specifications 160 operating systems supported 158 originals edit scans 44 load ADF (automatic document feeder) ...