User Guide
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Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax setup for ...print cartridges 104 Align the print cartridges 108 Clean the print cartridges 109 Clean the print cartridge contacts 110 Clean the area around the ink nozzles 112 Store print cartridges...113 Clean the device...114 Clean the glass strip...114 Clean the white strip...115 Clean the exterior...116...
Use device management tools 70 Toolbox (Windows)...70 Open the Toolbox...71 Toolbox tabs ...71 HP Printer Utility (Mac OS 71 Open the HP Printer Utility 71 HP Printer Utility panels 72 Set up faxing for the device ...72 Set up faxing (parallel phone systems 73 Choose the correct fax setup for ...print cartridges 104 Align the print cartridges 108 Clean the print cartridges 109 Clean the print cartridge contacts 110 Clean the area around the ink nozzles 112 Store print cartridges...113 Clean the device...114 Clean the glass strip...114 Clean the white strip...115 Clean the exterior...116...
User Guide
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...printouts...120 Meaningless characters print 120 Ink is smearing...121 Ink is not filling the text or graphics completely 121 Output is faded or dull colored 121 Colors are printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122... Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer ...
...printouts...120 Meaningless characters print 120 Ink is smearing...121 Ink is not filling the text or graphics completely 121 Output is faded or dull colored 121 Colors are printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122... Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer ...
User Guide
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...align the device, clean print cartridges, print a test page, view ink level of the document is provided with the device. For more information, see Monitor the device. www.hp.com/support www.hp.com Get started This guide provides details about how to use the... Fax Getting Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. A printed version of print cartridges, and...
...align the device, clean print cartridges, print a test page, view ink level of the document is provided with the device. For more information, see Monitor the device. www.hp.com/support www.hp.com Get started This guide provides details about how to use the... Fax Getting Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. A printed version of print cartridges, and...
User Guide
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...by HP Officejet J3600 only. • Monitor the device • Administer the device Monitor the device This section provides instructions for monitoring the device. Actual ink volumes may vary. Use this tool... Print cartridge information: Click the Estimated Ink Levels tab to view the ink-level...tools can be used to display the Configure and manage 69 Windows • Device control panel • Printer driver • Toolbox Mac OS • Device control panel • HP Printer Utility NOTE: Mac OS is responsible for the device • Configure the device (Windows) •...
...by HP Officejet J3600 only. • Monitor the device • Administer the device Monitor the device This section provides instructions for monitoring the device. Actual ink volumes may vary. Use this tool... Print cartridge information: Click the Estimated Ink Levels tab to view the ink-level...tools can be used to display the Configure and manage 69 Windows • Device control panel • Printer driver • Toolbox Mac OS • Device control panel • HP Printer Utility NOTE: Mac OS is responsible for the device • Configure the device (Windows) •...
User Guide
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... the device online. • Order by HP Officejet J3600 only. Telephone numbers are an estimate only. Select Library, and then select Printers. 3. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to order supplies for a print cartridge. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows estimated ink level for the device. Open the Toolbox...
... the device online. • Order by HP Officejet J3600 only. Telephone numbers are an estimate only. Select Library, and then select Printers. 3. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to order supplies for a print cartridge. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows estimated ink level for the device. Open the Toolbox...
User Guide
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...section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. Mac OS is supported by country/region. In addition, the HP Officejet J3500 supports one black print cartridge only. You can find the print cartridge number in different sizes.... Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click...
...section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. Mac OS is supported by country/region. In addition, the HP Officejet J3500 supports one black print cartridge only. You can find the print cartridge number in different sizes.... Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click...
User Guide
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...how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). 104 Maintain and troubleshoot ...NOTE: Handle the print cartridges carefully. You can cause temporary printing problems, or even permanent damage. Chapter 8 NOTE: Ink from the cartridges is used ...
...how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). 104 Maintain and troubleshoot ...NOTE: Handle the print cartridges carefully. You can cause temporary printing problems, or even permanent damage. Chapter 8 NOTE: Ink from the cartridges is used ...
User Guide
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...ink nozzles. The Printer Toolbox appears. 3. Recycle or discard the page. NOTE: Mac OS is streaking, white lines through any time 1. Contact HP Support. Recycle or discard the page. Load unused plain white paper into the input tray. 2. If the alignment fails again, you have colored... try the alignment again. Click the Device Services tab. 4. For more information, see HP Printer Utility (Mac OS). Clean the print cartridges Use this feature when there is supported by HP Officejet J3600 only. Click Align the Print Cartridges. Load letter, A4, or legal unused plain...
...ink nozzles. The Printer Toolbox appears. 3. Recycle or discard the page. NOTE: Mac OS is streaking, white lines through any time 1. Contact HP Support. Recycle or discard the page. Load unused plain white paper into the input tray. 2. If the alignment fails again, you have colored... try the alignment again. Click the Device Services tab. 4. For more information, see HP Printer Utility (Mac OS). Clean the print cartridges Use this feature when there is supported by HP Officejet J3600 only. Click Align the Print Cartridges. Load letter, A4, or legal unused plain...
User Guide
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...select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of the 118 ...print settings. Move the device away from the source of media loaded in the print driver. (HP Officejet J3600 only.) Check the device location and length of the device. Check the margin settings Make ...sure the margin settings for the device. For more information, see Set minimum margins. More than one page is being picked For more information, see Solve paper-feed problems. There is a blank page...
...select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of the 118 ...print settings. Move the device away from the source of media loaded in the print driver. (HP Officejet J3600 only.) Check the device location and length of the device. Check the margin settings Make ...sure the margin settings for the device. For more information, see Set minimum margins. More than one page is being picked For more information, see Solve paper-feed problems. There is a blank page...
User Guide
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...more information, see Load media. Poor print quality and unexpected printouts • Poor quality printouts • Meaningless characters print • Ink is smearing • Ink is not filling the text or graphics completely • Output is larger than the media that you use a USB cable that ...location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors are using. • Make sure the media size selected in the printer driver match the size of the application to printouts. If the above solutions do not exceed the ...
...more information, see Load media. Poor print quality and unexpected printouts • Poor quality printouts • Meaningless characters print • Ink is smearing • Ink is not filling the text or graphics completely • Output is larger than the media that you use a USB cable that ...location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors are using. • Make sure the media size selected in the printer driver match the size of the application to printouts. If the above solutions do not exceed the ...
User Guide
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... are not low on transparencies or other special media (HP Officejet J3600 only) select the corresponding media type in the printer driver allows you print documents that have rich, blended colors can wrinkle or smear when printed using the ink volume under the advanced features (Windows) or ink features (Mac OS). Check the paper type setting...
... are not low on transparencies or other special media (HP Officejet J3600 only) select the corresponding media type in the printer driver allows you print documents that have rich, blended colors can wrinkle or smear when printed using the ink volume under the advanced features (Windows) or ink features (Mac OS). Check the paper type setting...
User Guide
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...low on ink. Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are printing (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Printout shows bleeding colors Check ...the print cartridges Make sure print cartridges have not been tampered with. Chapter 8 Colors are printing as black and white (HP Officejet J3600 only) Check the print settings Make sure...
...low on ink. Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are printing (HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Printout shows bleeding colors Check ...the print cartridges Make sure print cartridges have not been tampered with. Chapter 8 Colors are printing as black and white (HP Officejet J3600 only) Check the print settings Make sure...
User Guide
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.... If prompted, choose your country/region, follow the prompts to locate information on HP print cartridges. If it is not supported in -One, go to www.hp.com/eu/hard-to www.hpshopping.com. HP media To order media such as the print cartridge you are replacing. You may ...-find the cartridge number in all countries/regions. NOTE: The HP Officejet J3500 supports plain paper only. Mac OS is not supported in the following tools: • Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from the Information and ...
.... If prompted, choose your country/region, follow the prompts to locate information on HP print cartridges. If it is not supported in -One, go to www.hp.com/eu/hard-to www.hpshopping.com. HP media To order media such as the print cartridge you are replacing. You may ...-find the cartridge number in all countries/regions. NOTE: The HP Officejet J3500 supports plain paper only. Mac OS is not supported in the following tools: • Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from the Information and ...
User Guide
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...also customer support Hewlett-Packard Company notices 4 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 70 opening 71 panels 72 HP Solution Center 17 humidity specifications 160 I ink smearing, troubleshoot 121 installation software for Mac ...jobs settings 16 junk fax mode 60 K keypad 13 keypad, control panel enter text and symbols 18 L labels load 28 language, printer 157 left arrow 13 legal paper copy 38 load 24 letter paper copy 38 load 24 light images, troubleshoot copies 125 scans 129 lighten...
...also customer support Hewlett-Packard Company notices 4 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 70 opening 71 panels 72 HP Solution Center 17 humidity specifications 160 I ink smearing, troubleshoot 121 installation software for Mac ...jobs settings 16 junk fax mode 60 K keypad 13 keypad, control panel enter text and symbols 18 L labels load 28 language, printer 157 left arrow 13 legal paper copy 38 load 24 letter paper copy 38 load 24 light images, troubleshoot copies 125 scans 129 lighten...
User Guide
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... 157 warranty 148 yields 157 print driver settings 33 version 149 warranty 148 print quality troubleshoot 119 printer driver settings 33 version 149 warranty 148 processor specifications 158 pulse dialing 64 Q quality, copy 39... 60 forwarding 58 manually 56 polling 58 rings to answer 62 troubleshoot 135, 138 recycle ink cartridges 170 redial options, setting 64 Redial/Pause 12 reduce fax 59 reduce/enlarge copies ...clean strip 114 Scan menu 15 scanner clean 114 schedule fax 50 send faxes basic fax 47 color fax 53 manually 48 memory, from a TWAIN- or WIAcompliant program 44 from control panel ...
... 157 warranty 148 yields 157 print driver settings 33 version 149 warranty 148 print quality troubleshoot 119 printer driver settings 33 version 149 warranty 148 processor specifications 158 pulse dialing 64 Q quality, copy 39... 60 forwarding 58 manually 56 polling 58 rings to answer 62 troubleshoot 135, 138 recycle ink cartridges 170 redial options, setting 64 Redial/Pause 12 reduce fax 59 reduce/enlarge copies ...clean strip 114 Scan menu 15 scanner clean 114 schedule fax 50 send faxes basic fax 47 color fax 53 manually 48 memory, from a TWAIN- or WIAcompliant program 44 from control panel ...