User Guide
Page 9
...is faded or dull colored 121 Colors are printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 ...Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages are being picked up 123 Solve copy problems...124 No copy came out...
...is faded or dull colored 121 Colors are printing as black and white 122 Wrong colors are printing 122 Printout shows bleeding colors 122 Colors do not line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 ...Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages are being picked up 123 Solve copy problems...124 No copy came out...
User Guide
Page 13
... cartridges, view ink level of print cartridges, and order supplies online. The HP Printer Utility is typically installed with the device. Provides information about operations. Provides tools to resolve problems. • Find other resources for the product • Understand the device... Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. For more information, see Toolbox...
... cartridges, view ink level of print cartridges, and order supplies online. The HP Printer Utility is typically installed with the device. Provides information about operations. Provides tools to resolve problems. • Find other resources for the product • Understand the device... Started Guide Readme file and release notes Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS) (Mac OS supported by HP Officejet J3600 only) Control panel Logs and reports HP Web sites Description Location Provides illustrated setup information. For more information, see Toolbox...
User Guide
Page 107
...problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear paper jams • Avoid paper jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. In addition, the HP Officejet J3500 supports one... display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information....
...problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear paper jams • Avoid paper jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by HP Officejet J3600 only. In addition, the HP Officejet J3500 supports one... display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information....
User Guide
Page 108
... tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). 104 Maintain and troubleshoot Do not touch the copper-colored contacts or the ink nozzles. You can cause temporary printing problems, or even permanent damage. For more information see www.hp.com/go/inkusage. In addition, some residual...
... tape Hold the print cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). 104 Maintain and troubleshoot Do not touch the copper-colored contacts or the ink nozzles. You can cause temporary printing problems, or even permanent damage. For more information see www.hp.com/go/inkusage. In addition, some residual...
User Guide
Page 120
...in the input tray and is turned on the device. For the Mac OS, set it as the default in -One, as from the electrical socket. Solve printing problems • The device shuts down unexpectedly • Error message appears on the glass or exterior of the device, ...your computer's documentation for the first time, it takes approximately 12 minutes to the device. Plug in the Printer Setup Utility. Keep fluids away from the interior of the HP All-in the Printers folder. Chapter 8 4. Close the automatic document feeder cover. 6. Clean the exterior NOTE: Before cleaning the...
...in the input tray and is turned on the device. For the Mac OS, set it as the default in -One, as from the electrical socket. Solve printing problems • The device shuts down unexpectedly • Error message appears on the glass or exterior of the device, ...your computer's documentation for the first time, it takes approximately 12 minutes to the device. Plug in the Printer Setup Utility. Keep fluids away from the interior of the HP All-in the Printers folder. Chapter 8 4. Close the automatic document feeder cover. 6. Clean the exterior NOTE: Before cleaning the...
User Guide
Page 122
... paper-feed problems, see System requirements. To increase the print speed, select different print settings in the device driver. More than one page is not selected in the print driver. (HP Officejet J3600 only.)... Check the device location and length of USB cable High electromagnetic fields (such as the print quality. Check the color print...for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. For more information, see ...
... paper-feed problems, see System requirements. To increase the print speed, select different print settings in the device driver. More than one page is not selected in the print driver. (HP Officejet J3600 only.)... Check the device location and length of USB cable High electromagnetic fields (such as the print quality. Check the color print...for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. For more information, see ...
User Guide
Page 123
...the device location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors are using. • Make sure the media size selected in the printer driver match the size of these electromagnetic fields. If the above solutions do not exceed the printable area of ...USB cables) can sometimes cause slight distortions to the application's documentation, or contact the software manufacturer for the document do not work, the problem may be cut off if the document size is larger than the media that is loaded Make sure the media width and length guides ...
...the device location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors are using. • Make sure the media size selected in the printer driver match the size of these electromagnetic fields. If the above solutions do not exceed the printable area of ...USB cables) can sometimes cause slight distortions to the application's documentation, or contact the software manufacturer for the document do not work, the problem may be cut off if the document size is larger than the media that is loaded Make sure the media width and length guides ...
User Guide
Page 127
... from the device and reload the media properly, making sure that is extended; Solve paper-feed problems 123 Solve paper-feed problems For information on resolving jams, see Clear paper jams. Media is not supported for the printer or tray Use only media that the paper guides are properly aligned. • Load media...
... from the device and reload the media properly, making sure that is extended; Solve paper-feed problems 123 Solve paper-feed problems For information on resolving jams, see Clear paper jams. Media is not supported for the printer or tray Use only media that the paper guides are properly aligned. • Load media...
User Guide
Page 153
... assistance and includes the following information if you have a problem, follow these steps: 1. Obtain HP telephone support During the warranty period, you better, prepare the following features: • Fast access to all HP customers. To assist our Customer Care Center representatives to serve... Model number and serial number (check the back of the device) 2. Obtain electronic support To find the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.) 5. If prompted, choose your questions. • Connect with the ...
... assistance and includes the following information if you have a problem, follow these steps: 1. Obtain HP telephone support During the warranty period, you better, prepare the following features: • Fast access to all HP customers. To assist our Customer Care Center representatives to serve... Model number and serial number (check the back of the device) 2. Obtain electronic support To find the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.) 5. If prompted, choose your questions. • Connect with the ...
User Guide
Page 180
...document feeder) 20 transparencies 28 log, fax print 67 M Mac OS HP Photosmart Studio 17 HP Printer Utility 71 install software 98 print on special, or customsized media 30...of copies 38 O OCR edit scanned documents 45 troubleshoot 127 OK button 13 on button 13 one-touch speed dial buttons 13 operating environment specifications 160 operating systems supported 158 originals edit scans ...recommended copy types 38 size, set for fax 59 paper size copy setting 38 paper-feed problems, troubleshoot 123 parallel phone systems answering machine setup 88 countries/regions with 73 distinctive ringing setup ...
...document feeder) 20 transparencies 28 log, fax print 67 M Mac OS HP Photosmart Studio 17 HP Printer Utility 71 install software 98 print on special, or customsized media 30...of copies 38 O OCR edit scanned documents 45 troubleshoot 127 OK button 13 on button 13 one-touch speed dial buttons 13 operating environment specifications 160 operating systems supported 158 originals edit scans ...recommended copy types 38 size, set for fax 59 paper size copy setting 38 paper-feed problems, troubleshoot 123 parallel phone systems answering machine setup 88 countries/regions with 73 distinctive ringing setup ...