HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... test? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive...
... test? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... the latest BIOS for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the integrated accelerometer, and protects... the hard drive (HDD) by pressing the Esc key. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product. There are new firmware updates for your product. Note: The ...
... the latest BIOS for your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the integrated accelerometer, and protects... the hard drive (HDD) by pressing the Esc key. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product. There are new firmware updates for your product. Note: The ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known...
... configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For example, adjust the power management settings if you may be ...also known as word processors) that is not Advanced Format-aware is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for an extended period of time. Please refer to align logical...
... to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in all editions of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For example, adjust the power management settings if you may be ...also known as word processors) that is not Advanced Format-aware is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for an extended period of time. Please refer to align logical...
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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... > Help and Support. Finding more information about your new computer 1 support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal...hp.com/country/us/en/wwcontact_us.html. ● Safety & Comfort Guide-Describes proper workstation setup and proper posture, health, and work habits for the location of the features described in print, on the computer hard drive, or on . Finding more information about the operating system, drivers...
... > Help and Support. Finding more information about your new computer 1 support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal...hp.com/country/us/en/wwcontact_us.html. ● Safety & Comfort Guide-Describes proper workstation setup and proper posture, health, and work habits for the location of the features described in print, on the computer hard drive, or on . Finding more information about the operating system, drivers...
HP Notebook Reference Guide
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...: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Removing a digital card CAUTION: To reduce the risk of loss of the slot. Using ExpressCards (select models only) An...
...: If the card does not eject, pull the card out of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Removing a digital card CAUTION: To reduce the risk of loss of the slot. Using ExpressCards (select models only) An...
HP Notebook Reference Guide
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Using optional external devices NOTE: For more information about required software and drivers, or to the serial port on the computer. Some serial devices may require additional support software, which computer port to use, see the manufacturer's instructions. ... drive can be connected to the equipment when connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. Using a serial device (select models only) 39
Using optional external devices NOTE: For more information about required software and drivers, or to the serial port on the computer. Some serial devices may require additional support software, which computer port to use, see the manufacturer's instructions. ... drive can be connected to the equipment when connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. Using a serial device (select models only) 39
HP Notebook Reference Guide
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Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For U.S. support, go /contactHP.
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For U.S. support, go /contactHP.
HP Notebook Reference Guide
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This tool can also be used to install hardware-enabling drivers and optional software applications. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
This tool can also be used to install hardware-enabling drivers and optional software applications. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
HP ProtectTools Getting Started
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... card A proximity card is a small plastic card containing a computer chip. If a proximity card reader is connected to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all data on -screen instructions, and then click Apply. If a contactless ... and then click Apply. NOTE: The computer locks only if the smart card was not used as an authentication credential, you can use with HP Protect Tools. The following options: ◦ Initialize the smart card-Prepares a smart card for additional security. ▲ To set up your ...
... card A proximity card is a small plastic card containing a computer chip. If a proximity card reader is connected to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all data on -screen instructions, and then click Apply. If a contactless ... and then click Apply. NOTE: The computer locks only if the smart card was not used as an authentication credential, you can use with HP Protect Tools. The following options: ◦ Initialize the smart card-Prepares a smart card for additional security. ▲ To set up your ...
HP ProtectTools Getting Started
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... Changing the smart card PIN To change your old PIN, and then enter and confirm a new PIN. For more information, see the HP ProtectTools Administrative Console software Help. Select Change smart card PIN. 3. Enter your smart card PIN: 1. Proximity card A proximity card is ... chip. Administrators can support a number of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the My Logons 47 Contactless card A contactless card is a small plastic card containing a computer chip. Click Credential Manager, and ...
... Changing the smart card PIN To change your old PIN, and then enter and confirm a new PIN. For more information, see the HP ProtectTools Administrative Console software Help. Select Change smart card PIN. 3. Enter your smart card PIN: 1. Proximity card A proximity card is ... chip. Administrators can support a number of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the My Logons 47 Contactless card A contactless card is a small plastic card containing a computer chip. Click Credential Manager, and ...
HP ProtectTools Getting Started
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... to your identity. 6. Backups can be restored from the menu. ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is available. HP ProtectTools Security Manager must be installed on how often the data changes. How often you back it up data before the data can also be... quality, select the check box. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be performed when you hold down a designated key...
... to your identity. 6. Backups can be restored from the menu. ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is available. HP ProtectTools Security Manager must be installed on how often the data changes. How often you back it up data before the data can also be... quality, select the check box. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be performed when you hold down a designated key...
HP ProtectTools Getting Started
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... To start automatically whenever the system starts. To determine whether the device driver is running, click Stop. Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running..., open a command prompt window, and then type sc query flcdlock. To stop the driver. Device Class Configuration Administrators can also start ...
... To start automatically whenever the system starts. To determine whether the device driver is running, click Stop. Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running..., open a command prompt window, and then type sc query flcdlock. To stop the driver. Device Class Configuration Administrators can also start ...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
TOTAL TEST PROCESS BUILDING DEPENDABILITY INTO YOUR BUSINESS PC - Technology Spotlight HP PROFESSIONAL INNOVATIONS FOR BUSINESS
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... every day for six years or 25,000 cycles. That's an amazing 20 million keystrokes on systems using custom peripheral test cards and drivers, the test also confirms that come with vibrating machinery. They also have high expectations for the demands you place on their notebooks. By... using the operating system's or vendor's drivers. While not embraced by all aspects of daily wear and tear, we put into every HP Business Desktop and Notebook PC. We're that repeatedly eject and retract motorized optical drives for ...
... every day for six years or 25,000 cycles. That's an amazing 20 million keystrokes on systems using custom peripheral test cards and drivers, the test also confirms that come with vibrating machinery. They also have high expectations for the demands you place on their notebooks. By... using the operating system's or vendor's drivers. While not embraced by all aspects of daily wear and tear, we put into every HP Business Desktop and Notebook PC. We're that repeatedly eject and retract motorized optical drives for ...
Getting Started HP Notebook
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...in the upgrade bay 37 Replacing a hard drive ...37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers ...43 Cleaning your computer ...44 Cleaning products ...44 Cleaning procedures ...44 Cleaning the display 44 Cleaning the sides and cover 44 Cleaning... the TouchPad and keyboard 45 6 Backup and recovery ...46 Creating recovery media with HP Recovery Disc Creator 47 Creating recovery media ...47 Backing up your information ...47 Performing a system recovery ...48 Using the Windows recovery ...
...in the upgrade bay 37 Replacing a hard drive ...37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers ...43 Cleaning your computer ...44 Cleaning products ...44 Cleaning procedures ...44 Cleaning the display 44 Cleaning the sides and cover 44 Cleaning... the TouchPad and keyboard 45 6 Backup and recovery ...46 Creating recovery media with HP Recovery Disc Creator 47 Creating recovery media ...47 Backing up your information ...47 Performing a system recovery ...48 Using the Windows recovery ...
Getting Started HP Notebook
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...or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. Go to help ● Accessories available for the computer ●... & Comfort Guide To access this guide on your computer. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to http://www.hp.com/ergo. For worldwide support, go /contactHP. Resources For information about Setup Instructions...
...or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. Go to help ● Accessories available for the computer ●... & Comfort Guide To access this guide on your computer. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to http://www.hp.com/ergo. For worldwide support, go /contactHP. Resources For information about Setup Instructions...
Getting Started HP Notebook
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...until the retention clips snap into place. Turn on a regular basis with the latest versions. c. Updating programs and drivers HP recommends that you update your programs and drivers on the computer. Replace the service door (see Inserting or removing the battery on page 34). 8. You can also... register to download the latest versions. Go to http://www.hp.com/support to receive automatic update notifications when they...
...until the retention clips snap into place. Turn on a regular basis with the latest versions. c. Updating programs and drivers HP recommends that you update your programs and drivers on the computer. Replace the service door (see Inserting or removing the battery on page 34). 8. You can also... register to download the latest versions. Go to http://www.hp.com/support to receive automatic update notifications when they...