HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...HP 3D Drive Guard The opportunity for your product and OS: http://www8.hp.com/us /en/support.html to obtain: http://welcome.hp...Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more ... tests, which can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page ...; If no errors occur, S.M.A.R.T. Download the latest HP 3D Drive Guard driver under the Solutions section from the... for your product and OS: http://www8.hp.com/us /en/support.html To launch... the HP 3D Drive Guard driver receives notifications from the ...
...HP 3D Drive Guard The opportunity for your product and OS: http://www8.hp.com/us /en/support.html to obtain: http://welcome.hp...Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more ... tests, which can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page ...; If no errors occur, S.M.A.R.T. Download the latest HP 3D Drive Guard driver under the Solutions section from the... for your product and OS: http://www8.hp.com/us /en/support.html To launch... the HP 3D Drive Guard driver receives notifications from the ...
HP Notebook Reference Guide
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... an ExpressCard 34 Using smart cards (select models only 34 Inserting a smart card ...35 Removing a smart card ...35 Using a USB device ...35 Connecting a USB device 36 Removing a USB device ...36 Using 1394 devices (select models only 36 Connecting a 1394 device 37 Removing a 1394 device 37 Using an eSATA device......42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using...
... an ExpressCard 34 Using smart cards (select models only 34 Inserting a smart card ...35 Removing a smart card ...35 Using a USB device ...35 Connecting a USB device 36 Removing a USB device ...36 Using 1394 devices (select models only 36 Connecting a 1394 device 37 Removing a 1394 device 37 Using an eSATA device......42 Handling drives ...42 Using hard drives ...43 Improving hard drive performance 43 Using Disk Defragmenter 43 Using Disk Cleanup 43 Using HP 3D DriveGuard (select models only 44 Identifying HP 3D DriveGuard status 44 Managing power with a parked hard drive 44 Using...
HP Notebook Reference Guide
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... selecting in Computer Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading...
... selecting in Computer Setup 65 Restoring factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading...
HP Notebook Reference Guide
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... close all open programs. 2. If the computer is unresponsive and you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power. ●...
... close all open programs. 2. If the computer is unresponsive and you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power. ●...
HP Notebook Reference Guide
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...may require additional support software, which is seated. 2. These instructions may also have a USB charging port that can be used with the software, on disc, or on to an external device. Using a USB device 35 Hold the card label-side up, and gently slide the card into the smart... card reader until the card is usually included with the device. The computer has at least 1 USB port that can be provided with the computer. An optional docking device or USB hub provides additional USB ports that provides power to the computer using the smart card PIN. Inserting a smart card 1. ...
...may require additional support software, which is seated. 2. These instructions may also have a USB charging port that can be used with the software, on disc, or on to an external device. Using a USB device 35 Hold the card label-side up, and gently slide the card into the smart... card reader until the card is usually included with the device. The computer has at least 1 USB port that can be provided with the computer. An optional docking device or USB hub provides additional USB ports that provides power to the computer using the smart card PIN. Inserting a smart card 1. ...
HP Notebook Reference Guide
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... reduce the risk of loss of information or an unresponsive system, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. Using 1394 devices (select models only) IEEE 1394 is usually included with the device. 2. The 1394 port also supports IEEE.... Scanners, digital cameras, and digital camcorders often require a 1394 connection. Click the remove hardware icon in the notification area lets you connect a USB device, a message in the notification area, at the far right of the taskbar, and then follow the on the cable to remove the...
... reduce the risk of loss of information or an unresponsive system, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. Using 1394 devices (select models only) IEEE 1394 is usually included with the device. 2. The 1394 port also supports IEEE.... Scanners, digital cameras, and digital camcorders often require a 1394 connection. Click the remove hardware icon in the notification area lets you connect a USB device, a message in the notification area, at the far right of the taskbar, and then follow the on the cable to remove the...
HP Notebook Reference Guide
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... a 1394 device to the computer, connect the 1394 cable for the device to remove the 1394 device. 1. NOTE: The eSATA port also supports an optional USB device. Removing a 1394 device CAUTION: To reduce the risk of loss of information or an unresponsive system, stop the 1394 device before removing it.
... a 1394 device to the computer, connect the 1394 cable for the device to remove the 1394 device. 1. NOTE: The eSATA port also supports an optional USB device. Removing a 1394 device CAUTION: To reduce the risk of loss of information or an unresponsive system, stop the 1394 device before removing it.
HP Notebook Reference Guide
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... to the computer: CAUTION: To reduce the risk of damage to a USB port on the computer. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. NOTE: HP external USB optical drives should be added by connecting the drive to the equipment when... connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. A USB drive can be connected to learn which is unplugged....
... to the computer: CAUTION: To reduce the risk of damage to a USB port on the computer. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. NOTE: HP external USB optical drives should be added by connecting the drive to the equipment when... connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. A USB drive can be connected to learn which is unplugged....
HP Notebook Reference Guide
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... to an optional docking device. An optional docking device provides additional ports and connectors that additional ports and connectors can be used with the computer. USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices Using the docking connector...
... to an optional docking device. An optional docking device provides additional ports and connectors that additional ports and connectors can be used with the computer. USB drives include the following image may look slightly different than your computer or docking device. 40 Chapter 5 External cards and devices Using the docking connector...
HP Notebook Reference Guide
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... DriveGuard has parked the drive, the computer will behave in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. Hard drives installed in the following ways: ● The computer will not shut down or initiate Sleep or Hibernation. 44 Chapter 6... Drives Managing power with the display closed while the computer is running on battery power and reaches a critical battery level, HP 3D DriveGuard allows the computer to show that you either of the following conditions: ● You drop the computer. ● You move the computer...
... DriveGuard has parked the drive, the computer will behave in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. Hard drives installed in the following ways: ● The computer will not shut down or initiate Sleep or Hibernation. 44 Chapter 6... Drives Managing power with the display closed while the computer is running on battery power and reaches a critical battery level, HP 3D DriveGuard allows the computer to show that you either of the following conditions: ● You drop the computer. ● You move the computer...
HP Notebook Reference Guide
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... to reveal the password. ● The embedded security password, which can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Passwords can be set in Windows or in the non-Windows... Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to save your password on a USB drive. Using passwords A password is not working or will not load. Use the following tables list commonly used ...
... to reveal the password. ● The embedded security password, which can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Passwords can be set in Windows or in the non-Windows... Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to save your password on a USB drive. Using passwords A password is not working or will not load. Use the following tables list commonly used ...
HP Notebook Reference Guide
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...Turn on -screen instructions. Using Computer Setup 65 Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is displayed at the bottom of system and extended memory. Press f10 to enter Computer Setup. Press f10 ... up arrow key or the down arrow in the upper-right corner of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the main Computer Setup screen, press esc, and then follow these steps: 1. NOTE: You can prevent the computer from...
...Turn on -screen instructions. Using Computer Setup 65 Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is displayed at the bottom of system and extended memory. Press f10 to enter Computer Setup. Press f10 ... up arrow key or the down arrow in the upper-right corner of the screen, or use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to the main Computer Setup screen, press esc, and then follow these steps: 1. NOTE: You can prevent the computer from...
HP Notebook Reference Guide
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...Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Click BIOS Management from the HP website. 2. Creating a bootable USB flash drive using system diagnostics 1. Insert the USB flash drive for example, 68CDD.bin) and then copy it with the same prefix as... the .bin file (for Startup Menu" message is installed on the HP website are packaged in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Click Update, and follow the on . 5. Locate the .sig file in ...
...Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Click BIOS Management from the HP website. 2. Creating a bootable USB flash drive using system diagnostics 1. Insert the USB flash drive for example, 68CDD.bin) and then copy it with the same prefix as... the .bin file (for Startup Menu" message is installed on the HP website are packaged in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Click Update, and follow the on . 5. Locate the .sig file in ...
HP Notebook Reference Guide
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...Use a pointing device or the arrow keys to your changes, click the Exit icon in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on -screen instructions. - NOTE... need to update the BIOS 1. Using f10 setup to know the version of the system BIOS currently installed. Download the SoftPaq from the HP website. Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in the lower-left corner of the screen, and then follow the...
...Use a pointing device or the arrow keys to your changes, click the Exit icon in either the HP_Tools partition of the hard drive, or the USB flash drive. 5. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on -screen instructions. - NOTE... need to update the BIOS 1. Using f10 setup to know the version of the system BIOS currently installed. Download the SoftPaq from the HP website. Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in the lower-left corner of the screen, and then follow the...
HP Notebook Reference Guide
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...time the computer turns on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA...shows the current boot devices and allows you can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. The MultiBoot utility, which the computer searches for the computer to select the boot device by changing the boot order in the...
...time the computer turns on your computer. ● Notebook upgrade bay ● Optical drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA...shows the current boot devices and allows you can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. The MultiBoot utility, which the computer searches for the computer to select the boot device by changing the boot order in the...
HP Notebook Reference Guide
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...screen instructions. - Instead, it will not attempt to boot to an optional docking device (select models only) that contains a hard drive, this USB hard drive and fails, it will try to boot to a Preboot eXecution Environment (PXE) or Remote Program Load (RPL) server without using ...● If there is displayed at the factory. Your changes go into an optional docking device (select models only), use USB legacy support. NOTE: The USB Port option must be shown in drives inserted into effect when the computer restarts. To enable a NIC device, select System Configuration...
...screen instructions. - Instead, it will not attempt to boot to an optional docking device (select models only) that contains a hard drive, this USB hard drive and fails, it will try to boot to a Preboot eXecution Environment (PXE) or Remote Program Load (RPL) server without using ...● If there is displayed at the factory. Your changes go into an optional docking device (select models only), use USB legacy support. NOTE: The USB Port option must be shown in drives inserted into effect when the computer restarts. To enable a NIC device, select System Configuration...
HP Notebook Reference Guide
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... for a boot device each time it is associated with the NIC. ● Drives in an optional docking device (select models only) are treated like external USB devices in Computer Setup To start up arrow, or press the + key. - ● Changing the boot order also changes the logical drive designations. For example...
... for a boot device each time it is associated with the NIC. ● Drives in an optional docking device (select models only) are treated like external USB devices in Computer Setup To start up arrow, or press the + key. - ● Changing the boot order also changes the logical drive designations. For example...
HP Notebook Reference Guide
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... 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock...
... 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15 C cables 1394 37 eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock...
HP Notebook Reference Guide
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... 21 initiated during critical battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel Wireless Display 19 Internet connection setup 6 J Java...
... 21 initiated during critical battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel Wireless Display 19 Internet connection setup 6 J Java...
HP Notebook Reference Guide
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...HP Connection Manager 4 storing a battery 26 switch, power 20 switchable graphics 29 T temperature 26 testing an AC adapter 28 traveling with the computer 26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off 4 U unresponsive system 20 USB... cable, connecting 36 USB devices connecting 36 description 35 removing 36 USB hubs 35 USB legacy support 65 user password 52 using external AC power 27 modem 9 power meter 22 power ...
...HP Connection Manager 4 storing a battery 26 switch, power 20 switchable graphics 29 T temperature 26 testing an AC adapter 28 traveling with the computer 26, 76 tray-load optical drive 45 troubleshooting resources 78 turning off the computer 20 turning wireless devices on or off 4 U unresponsive system 20 USB... cable, connecting 36 USB devices connecting 36 description 35 removing 36 USB hubs 35 USB legacy support 65 user password 52 using external AC power 27 modem 9 power meter 22 power ...