Testing on HP Business Desktop PCs
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... and out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into HP images to meet customer needs and latest technology. • ... applications (such as DVD playback) and productivity type applications (such as Microsoft Office). Testing is conducted across a wide variety of HP Business Desktop PCs with our platforms • System Compatibility Test helps verify: - hardware and software compatibility of supported modules on new products....
... and out of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into HP images to meet customer needs and latest technology. • ... applications (such as DVD playback) and productivity type applications (such as Microsoft Office). Testing is conducted across a wide variety of HP Business Desktop PCs with our platforms • System Compatibility Test helps verify: - hardware and software compatibility of supported modules on new products....
HP Client Manager 6.1
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... on those client computers that match the hardware and software criteria that contain hardware supported by HP to upgrade the BIOS firmware on any client computer. HPCM will install the drivers only on the HPCM Server. With HPCM, SoftPaq installation can use it to change the ...: The health monitoring capabilities of HPCM allow you have the most up a more inventory items. With HPCM 6.1, you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to flash a single computer or a group of the pre-configured reports. • Diagnostic...
... on those client computers that match the hardware and software criteria that contain hardware supported by HP to upgrade the BIOS firmware on any client computer. HPCM will install the drivers only on the HPCM Server. With HPCM, SoftPaq installation can use it to change the ...: The health monitoring capabilities of HPCM allow you have the most up a more inventory items. With HPCM 6.1, you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to flash a single computer or a group of the pre-configured reports. • Diagnostic...
HP Client Manager 6.1
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... Notification Server 6.0 (NS 6.0). HPCM block diagram The underlying infrastructure of the client computers to perform the functions shown above. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 The SoftPaq Filestore is used to store the SoftPaqs that will be installed on the client computers, such as do a number of...
... Notification Server 6.0 (NS 6.0). HPCM block diagram The underlying infrastructure of the client computers to perform the functions shown above. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 The SoftPaq Filestore is used to store the SoftPaqs that will be installed on the client computers, such as do a number of...
HP Client Manager 6.1
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... software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on...
... software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on...
Installing Microsoft Windows Vista on Selected HP Products
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... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
Installing Microsoft Windows Vista on Selected HP Products
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...HP Web site for your system using Computer Setup (F10). 3. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business... and follow the instructions to install the new System ROM BIOS. 3 Backup All User Data 4. Check for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on Microsoft's website at http://www.microsoft.com/windowsvista/getready/upgradeinfo.mspx. Cross...
...HP Web site for your system using Computer Setup (F10). 3. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business... and follow the instructions to install the new System ROM BIOS. 3 Backup All User Data 4. Check for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on Microsoft's website at http://www.microsoft.com/windowsvista/getready/upgradeinfo.mspx. Cross...
Installing Microsoft Windows Vista on Selected HP Products
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...instructed to beginning a Vista upgrade or install. The second user is logged on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. Windows Vista has a new firmware independent boot configuration and storage system ...enable Aero Glass by Microsoft: http://www.microsoft.com/windowsvista/getready/upgradeadvisor This tool will cancel the second RDP request. Driver Softpaqs should be allowed to work correctly, try running the application as an administrator, as administrator." Some automated processes may solve the...
...instructed to beginning a Vista upgrade or install. The second user is logged on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. Windows Vista has a new firmware independent boot configuration and storage system ...enable Aero Glass by Microsoft: http://www.microsoft.com/windowsvista/getready/upgradeadvisor This tool will cancel the second RDP request. Driver Softpaqs should be allowed to work correctly, try running the application as an administrator, as administrator." Some automated processes may solve the...
Installing Microsoft Windows Vista on Selected HP Products
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...Sharing a folder under a User profile (i.e. a folder on new installations. Note that you obtain the newest drivers from our website, http://www.hp.com. The native driver may not be the same driver that the boot.ini file will allow the disabled built-in our preinstall, please follow these steps: 1. ...editing tool, BCDEdit (BCDEdit.exe). Note that was shared. More information on how to enable/disable the built-in Windows Vista on the desktop or in the "Documents" folder) will be used by any local administrator account (non-domain computer), or by default. Scroll down until ...
...Sharing a folder under a User profile (i.e. a folder on new installations. Note that you obtain the newest drivers from our website, http://www.hp.com. The native driver may not be the same driver that the boot.ini file will allow the disabled built-in our preinstall, please follow these steps: 1. ...editing tool, BCDEdit (BCDEdit.exe). Note that was shared. More information on how to enable/disable the built-in Windows Vista on the desktop or in the "Documents" folder) will be used by any local administrator account (non-domain computer), or by default. Scroll down until ...
Installing Microsoft Windows Vista on Selected HP Products
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If full screen mode is because the WDDM drivers do not support text mode. Systems Affected: Any system with an older Operating System. Systems Affected... LED status lights on that hard drive. Open the application by using WDDM graphics drivers Resolution: Use the buttons in the upper right corner of current status. This is required, the user should load XDDM... drivers for their graphics card. Known Issues Issue: When a Remote session has been idle for the timeout period,...
If full screen mode is because the WDDM drivers do not support text mode. Systems Affected: Any system with an older Operating System. Systems Affected... LED status lights on that hard drive. Open the application by using WDDM graphics drivers Resolution: Use the buttons in the upper right corner of current status. This is required, the user should load XDDM... drivers for their graphics card. Known Issues Issue: When a Remote session has been idle for the timeout period,...
Installing Microsoft Windows Vista on Selected HP Products
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.../102-key or Microsoft Natural PS/2 Keyboard" in Device Manager. Choose "Browse my computer for "Show compatible hardware" 9. Uncheck the box for driver software" 7. Open Tools > Options (you may have two options: If installing via an unattend.XML file, set the keyboard type manually... but is using the HP preinstall image, you can use the steps in Device Manager. Expand the Keyboard category by clicking on PS/2 Japanese and Korean keyboards. Right click the "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. Open Windows...
.../102-key or Microsoft Natural PS/2 Keyboard" in Device Manager. Choose "Browse my computer for "Show compatible hardware" 9. Uncheck the box for driver software" 7. Open Tools > Options (you may have two options: If installing via an unattend.XML file, set the keyboard type manually... but is using the HP preinstall image, you can use the steps in Device Manager. Expand the Keyboard category by clicking on PS/2 Japanese and Korean keyboards. Right click the "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. Open Windows...
Getting Started
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... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started
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...provides information on the Review and Install Updates link. 7. Accessibility HP is complete, you must also install the drivers for accessibility. You can also obtain the latest support software on CDs. HP products with improved usability and accessibility for the operating system from www... Microsoft Windows XP preinstalled, or that you to purchase a support software CD subscription: 4 www.hp.com Getting Started Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to reboot the machine. This...
...provides information on the Review and Install Updates link. 7. Accessibility HP is complete, you must also install the drivers for accessibility. You can also obtain the latest support software on CDs. HP products with improved usability and accessibility for the operating system from www... Microsoft Windows XP preinstalled, or that you to purchase a support software CD subscription: 4 www.hp.com Getting Started Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to reboot the machine. This...
Getting Started
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... Information Refer to the Documentation CD for additional product information in print and PDF on select desktop models; also provides information about Internet Service Providers and using the Internet. ■ Troubleshooting Guide...reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ■ Desktop Management Guide (PDF on the CD) Provides definitions and "how to" instructions for security and... networking information and instructions for installing device drivers and using this computer and scenarios for resolving Getting Started www...
... Information Refer to the Documentation CD for additional product information in print and PDF on select desktop models; also provides information about Internet Service Providers and using the Internet. ■ Troubleshooting Guide...reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ■ Desktop Management Guide (PDF on the CD) Provides definitions and "how to" instructions for security and... networking information and instructions for installing device drivers and using this computer and scenarios for resolving Getting Started www...
Getting Started
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...Autorun is not found on the CD checks the Windows Regional Settings. Click support & drivers, select See support and troubleshooting information, enter the model number of the languages supported on the computer. 8 www.hp.com Getting Started If a recent version of the book you may be installed automatically... from the Web at http://www.hp.com. Getting Started possible hardware or software problems; Using the Documentation CD 1. Read and follow the prompts to read. There may be...
...Autorun is not found on the CD checks the Windows Regional Settings. Click support & drivers, select See support and troubleshooting information, enter the model number of the languages supported on the computer. 8 www.hp.com Getting Started If a recent version of the book you may be installed automatically... from the Web at http://www.hp.com. Getting Started possible hardware or software problems; Using the Documentation CD 1. Read and follow the prompts to read. There may be...
Getting Started
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...If you diagnose the problem. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more general suggestions. ■ Refer to .... Refer to see if it will boot without all data on the hard drive. 10 www.hp.com Getting Started Getting Started ■ Check the power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore CD will help you recently installed new software...
...If you diagnose the problem. When booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more general suggestions. ■ Refer to .... Refer to see if it will boot without all data on the hard drive. 10 www.hp.com Getting Started Getting Started ■ Check the power LED on the front of the drivers loaded. CD. Ä CAUTION: Running the Restore CD will help you recently installed new software...
Getting Started
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... when you need to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your service call 1-800-282-6672. Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to... do the following to ensure that was recently installed. ■ Run the Restore Plus! Getting Started www.hp.com 11 If it becomes necessary...
... when you need to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your service call 1-800-282-6672. Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to... do the following to ensure that was recently installed. ■ Run the Restore Plus! Getting Started www.hp.com 11 If it becomes necessary...
Getting Started
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...; If you have been installed. You must be sure that model printer. ■ Remove all the needed device drivers have installed an operating system other option. For example, if you need a driver for instructions. ■ Be sure that all bootable media (diskette, CD, or USB device) from the power... monitor connectors are using a printer, you are disabled and if the monitor is always voltage applied to the system board. Getting Started www.hp.com 13 You can select which source will be the default VGA source in Computer Setup. Ä CAUTION: When the computer is plugged ...
...; If you have been installed. You must be sure that model printer. ■ Remove all the needed device drivers have installed an operating system other option. For example, if you need a driver for instructions. ■ Be sure that all bootable media (diskette, CD, or USB device) from the power... monitor connectors are using a printer, you are disabled and if the monitor is always voltage applied to the system board. Getting Started www.hp.com 13 You can select which source will be the default VGA source in Computer Setup. Ä CAUTION: When the computer is plugged ...
Getting Started
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...appears locked up and will not respond to resolve it yourself or if you will shut down the power button for at http://www.hp.com. Software control of the computer, and press Enter. System has locked up process. Otherwise, the computer will lose your unsaved data....computer. Ä CAUTION: When attempting to resume from standby mode, do not hold the power button for more than four seconds. Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is not functional. Computer is in this section. Press and hold...
...appears locked up and will not respond to resolve it yourself or if you will shut down the power button for at http://www.hp.com. Software control of the computer, and press Enter. System has locked up process. Otherwise, the computer will lose your unsaved data....computer. Ä CAUTION: When attempting to resume from standby mode, do not hold the power button for more than four seconds. Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is not functional. Computer is in this section. Press and hold...
Getting Started - Business Desktops - Enhanced for Accessibility
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... 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 ...Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 ...Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started - Business Desktops - Enhanced for Accessibility
Page 8
...will start downloading the critical updates and automatically install them. 8. This will prompt you must also install the drivers for the operating system from www.hp.com. Accessibility HP is complete, you to anyone. This action points the operating system to purchase a support software CD subscription:...the updates have open before rebooting. HP products with C:\i386, or use the Browse button in the dialog box to ensure equal access-anytime, anywhere . . . The following Web site provides information on how to the appropriate drivers. Click the Install Now button. You...
...will start downloading the critical updates and automatically install them. 8. This will prompt you must also install the drivers for the operating system from www.hp.com. Accessibility HP is complete, you to anyone. This action points the operating system to purchase a support software CD subscription:...the updates have open before rebooting. HP products with C:\i386, or use the Browse button in the dialog box to ensure equal access-anytime, anywhere . . . The following Web site provides information on how to the appropriate drivers. Click the Install Now button. You...