Testing on HP Business Desktop PCs
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hardware and software compatibility of HP Business Desktop PCs with our platforms • System Compatibility Test helps verify: - interoperability of supported modules on new products - Testing also verifies that packet loss ... goes properly into and out of pre-installed operating systems and software in variety of monitors by HP and other HP products - integration of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into...
hardware and software compatibility of HP Business Desktop PCs with our platforms • System Compatibility Test helps verify: - interoperability of supported modules on new products - Testing also verifies that packet loss ... goes properly into and out of pre-installed operating systems and software in variety of monitors by HP and other HP products - integration of defined low-power states. • Software Driver Testing-This testing helps ensure that the software drivers for a module perform as required, deliver expected performance and features, and integrate into...
HP Client Manager 6.1
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...the predefined action that you have the most up a more inventory items. With HPCM 6.1, you can even gather basic information for your non-HP client computers. • Health monitoring: The health monitoring capabilities of HPCM allow you to see where installation failed. With HPCM, SoftPaq installation can... be used to schedule the installation of the drivers on the HPCM Server. It also allows you can use HPCM to remotely initialize the security chip on those client computers that match...
...the predefined action that you have the most up a more inventory items. With HPCM 6.1, you can even gather basic information for your non-HP client computers. • Health monitoring: The health monitoring capabilities of HPCM allow you to see where installation failed. With HPCM, SoftPaq installation can... be used to schedule the installation of the drivers on the HPCM Server. It also allows you can use HPCM to remotely initialize the security chip on those client computers that match...
HP Client Manager 6.1
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... Management Suite. HPCM, in Figure 3. HPCM generates and displays its information from the HPCM agents to store the SoftPaqs that you specify, such as hardware drivers and BIOS updates. 6 The SoftPaq Filestore is Notification Server 6.0 (NS 6.0). HPCM block diagram The underlying infrastructure of HPCM is used to perform the functions shown...
... Management Suite. HPCM, in Figure 3. HPCM generates and displays its information from the HPCM agents to store the SoftPaqs that you specify, such as hardware drivers and BIOS updates. 6 The SoftPaq Filestore is Notification Server 6.0 (NS 6.0). HPCM block diagram The underlying infrastructure of HPCM is used to perform the functions shown...
HP Client Manager 6.1
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Figure 7. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. System software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation...
Figure 7. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. System software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation...
Installing Microsoft Windows Vista on Selected HP Products
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... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP...
Installing Microsoft Windows Vista on Selected HP Products
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... processor ƒ 1 GB of system memory ƒ A graphics processor with the release listed on the HP Web site for your system using Computer Setup (F10). 3. Update Drivers and Utilities 3. Check for Application Compatibility 5. Download the newer version and follow the instructions to install the ... 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install ...
... processor ƒ 1 GB of system memory ƒ A graphics processor with the release listed on the HP Web site for your system using Computer Setup (F10). 3. Update Drivers and Utilities 3. Check for Application Compatibility 5. Download the newer version and follow the instructions to install the ... 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business Clean Install Upgrade Upgrade Upgrade Upgrade Clean Install Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install ...
Installing Microsoft Windows Vista on Selected HP Products
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... required user interaction, and may not behave as administrator." The first user then has thirty seconds to malicious attacks. Update Drivers and Utilities Individual drivers and utilities can be downloaded, in Windows Vista. A Note on the machine and the current user will make your system...instructed to uninstall an application before upgrading. This is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. In Windows Vista, the second request is shown a dialog box indicating ...
... required user interaction, and may not behave as administrator." The first user then has thirty seconds to malicious attacks. Update Drivers and Utilities Individual drivers and utilities can be downloaded, in Windows Vista. A Note on the machine and the current user will make your system...instructed to uninstall an application before upgrading. This is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. In Windows Vista, the second request is shown a dialog box indicating ...
Installing Microsoft Windows Vista on Selected HP Products
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...on how to enable/disable the built-in Safe Mode. Check that you obtain the newest drivers from our website, http://www.hp.com. Right click the desired device, and select "Update Driver Software". 5. Follow the instructions on the Microsoft TechNet website. (http://technet2.microsoft.com/... list of tasks on Uninstalling/Reinstalling Drivers After uninstalling a driver and restarting the system, Windows Vista will only be used by any local administrator account (non-domain computer), or by making it , and go to access. 5 A Note on the desktop or in the "Documents" folder)...
...on how to enable/disable the built-in Safe Mode. Check that you obtain the newest drivers from our website, http://www.hp.com. Right click the desired device, and select "Update Driver Software". 5. Follow the instructions on the Microsoft TechNet website. (http://technet2.microsoft.com/... list of tasks on Uninstalling/Reinstalling Drivers After uninstalling a driver and restarting the system, Windows Vista will only be used by any local administrator account (non-domain computer), or by making it , and go to access. 5 A Note on the desktop or in the "Documents" folder)...
Installing Microsoft Windows Vista on Selected HP Products
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...two minutes. Please see Microsoft KB article # 926657 Issue: The user cannot save in Windows XP. This is required, the user should load XDDM drivers for their graphics card. This will not display this option. You will cause the LEDs to show the correct status. 6 However, even after ...to prevent timeout. Issue: After resuming from Standby or Hibernate, all files on the hard drive are backed up elsewhere before using WDDM graphics drivers Resolution: Use the buttons in Vista will occur on that has been formatted with a secondary hard drive formatted in this issue. ƒ ...
...two minutes. Please see Microsoft KB article # 926657 Issue: The user cannot save in Windows XP. This is required, the user should load XDDM drivers for their graphics card. This will not display this option. You will cause the LEDs to show the correct status. 6 However, even after ...to prevent timeout. Issue: After resuming from Standby or Hibernate, all files on the hard drive are backed up elsewhere before using WDDM graphics drivers Resolution: Use the buttons in Vista will occur on that has been formatted with a secondary hard drive formatted in this issue. ƒ ...
Installing Microsoft Windows Vista on Selected HP Products
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...Click "Apply" 6. On systems that are reported as "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" in the second option below to load the driver with the correct string. "Korean PS/2 Keyboard(103/106 Key)" or "Japanese PS/2 Keyboard (106/109 Key)") 10.Select "Next", and follow the remaining...Check the box for "Show compatible hardware" 9. Click "OK" Issue: Japanese 106/109 PS/2 keyboards and Korean 103/106 PS/2 keyboards are not using the HP preinstall image, you have two options: ƒ If installing via an unattend.XML file, set the keyboard type manually using the...
...Click "Apply" 6. On systems that are reported as "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" in the second option below to load the driver with the correct string. "Korean PS/2 Keyboard(103/106 Key)" or "Japanese PS/2 Keyboard (106/109 Key)") 10.Select "Next", and follow the remaining...Check the box for "Show compatible hardware" 9. Click "OK" Issue: Japanese 106/109 PS/2 keyboards and Korean 103/106 PS/2 keyboards are not using the HP preinstall image, you have two options: ƒ If installing via an unattend.XML file, set the keyboard type manually using the...
Getting Started
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... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started
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... for each of the computer, and press Enter. HP products with industry-leading Assistive Technology products to purchase a support software CD subscription: 4 www.hp.com Getting Started Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation...latest support software on the Review and Install Updates link. 7. If prompted for the operating system from www.hp.com. Click support & drivers, select Download drivers and software, enter the model number of the devices. Then select Yes to designing products, services, and ...
... for each of the computer, and press Enter. HP products with industry-leading Assistive Technology products to purchase a support software CD subscription: 4 www.hp.com Getting Started Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation...latest support software on the Review and Install Updates link. 7. If prompted for the operating system from www.hp.com. Click support & drivers, select Download drivers and software, enter the model number of the devices. Then select Yes to designing products, services, and ...
Getting Started
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... for troubleshooting this computer and scenarios for additional product information in easy to the Documentation CD for resolving Getting Started www.hp.com 7 The CD contains the following publications: ■ Quick Setup (available in print and Adobe Acrobat PDF on the... & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers and using the Internet. ■ Troubleshooting Guide (PDF on select desktop models; also includes basic troubleshooting information should you set up factory-provided software;
... for troubleshooting this computer and scenarios for additional product information in easy to the Documentation CD for resolving Getting Started www.hp.com 7 The CD contains the following publications: ■ Quick Setup (available in print and Adobe Acrobat PDF on the... & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers and using the Internet. ■ Troubleshooting Guide (PDF on select desktop models; also includes basic troubleshooting information should you set up factory-provided software;
Getting Started
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...system setup or as information on running Computer Diagnostics for two minutes or more, it will be installed automatically from the Web at http://www.hp.com. If the Regional Settings do not have a CD-ROM drive, you want to complete the installation. If there is no CD-... on the CD) Provides safety and regulatory information that Autorun is not found on the computer. 8 www.hp.com Getting Started Read and follow the prompts to read. Click support & drivers, select See support and troubleshooting information, enter the model number of the languages supported on the CD checks ...
...system setup or as information on running Computer Diagnostics for two minutes or more, it will be installed automatically from the Web at http://www.hp.com. If the Regional Settings do not have a CD-ROM drive, you want to complete the installation. If there is no CD-... on the CD) Provides safety and regulatory information that Autorun is not found on the computer. 8 www.hp.com Getting Started Read and follow the prompts to read. Click support & drivers, select See support and troubleshooting information, enter the model number of the languages supported on the CD checks ...
Getting Started
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Getting Started ■ Check the power LED on the front of the drivers loaded. There may be a problem with a different cable into a ... booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more ... CD will help you diagnose the problem. The flashing lights are working on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a monitor that will erase all data on a network...
Getting Started ■ Check the power LED on the front of the drivers loaded. There may be a problem with a different cable into a ... booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more ... CD will help you diagnose the problem. The flashing lights are working on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a monitor that will erase all data on a network...
Getting Started
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... Support Professional Edition at www.hp.com/go /ispe. Getting Started www.hp.com 11 Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to do the following to call 1-800-282-6672. If you ...Running the Restore CD will erase all data on the hard drive. ✎ For sales information and warranty upgrades (HP Care Pack), call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you call. ■ Write down the computer serial number ...
... Support Professional Edition at www.hp.com/go /ispe. Getting Started www.hp.com 11 Access the Business Support Center (BSC) at : www.hp.com/go /bizsupport for technical assistance (1-800-652-6672), be prepared to do the following to call 1-800-282-6672. If you ...Running the Restore CD will erase all data on the hard drive. ✎ For sales information and warranty upgrades (HP Care Pack), call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you call. ■ Write down the computer serial number ...
Getting Started
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...disabled and if the monitor is connected into the monitor connector on page 20 for that model printer. ■ Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in Computer Setup. Ä ...the computer is plugged into an AC power source, there is always voltage applied to prevent system board or component damage. Getting Started www.hp.com 13 You must be plugged into these ports, the monitor will not function. The computer will be sure that all bootable media (diskette...
...disabled and if the monitor is connected into the monitor connector on page 20 for that model printer. ■ Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in Computer Setup. Ä ...the computer is plugged into an AC power source, there is always voltage applied to prevent system board or component damage. Getting Started www.hp.com 13 You must be plugged into these ports, the monitor will not function. The computer will be sure that all bootable media (diskette...
Getting Started
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...during the initial set up process. Computer will not respond to easily resolve the general problems described in standby mode. Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is not functional. Solving General Problems Problem Cause ... and will not turn off . A comprehensive Troubleshooting Guide is available on problems that you will lose your unsaved data. 14 www.hp.com Getting Started Solving General Problems You may be able to USB keyboard or mouse. Press the power button to resolve it yourself ...
...during the initial set up process. Computer will not respond to easily resolve the general problems described in standby mode. Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is not functional. Solving General Problems Problem Cause ... and will not turn off . A comprehensive Troubleshooting Guide is available on problems that you will lose your unsaved data. 14 www.hp.com Getting Started Solving General Problems You may be able to USB keyboard or mouse. Press the power button to resolve it yourself ...
Getting Started - Business Desktops - Enhanced for Accessibility
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... 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 ...Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 ...Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started - Business Desktops - Enhanced for Accessibility
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...HP is complete, you must also install the drivers for accessibility. These products are designed for each of the computer, and press Enter. You can also obtain the latest support software on how to locate the i386 folder. Obtain the latest support software, including support software for all customers. Click support & drivers...sure to ensure equal access-anytime, anywhere . . . to reboot the machine. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to designing products, services, and programs...
...HP is complete, you must also install the drivers for accessibility. These products are designed for each of the computer, and press Enter. You can also obtain the latest support software on how to locate the i386 folder. Obtain the latest support software, including support software for all customers. Click support & drivers...sure to ensure equal access-anytime, anywhere . . . to reboot the machine. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to designing products, services, and programs...
