Reference Guide
Page 4
Windows 7 Windows 7 support information is automatically installed during printer software installation. Ink usage Note: Ink from the pop-up menu. Power specifications: Power adapter: 0957-2269 Input voltage: 100-240Vac...electronic Help and Readme. Electronic Help includes instructions on product features and troubleshooting. Find Readme Before software installation, insert the software CD, click Readme when the option appears onscreen. After software installation, click Start > All Programs > HP > Deskjet F4500 series > Readme. Mac To access the electronic Help • Mac ...
Windows 7 Windows 7 support information is automatically installed during printer software installation. Ink usage Note: Ink from the pop-up menu. Power specifications: Power adapter: 0957-2269 Input voltage: 100-240Vac...electronic Help and Readme. Electronic Help includes instructions on product features and troubleshooting. Find Readme Before software installation, insert the software CD, click Readme when the option appears onscreen. After software installation, click Start > All Programs > HP > Deskjet F4500 series > Readme. Mac To access the electronic Help • Mac ...
Reference Guide
Page 5
... is not selected as the default printer, right-click the printer icon and choose "Set as your computer's CD drive. 2. Do not connect the USB cable until you are told to it. After the installation finishes, restart the computer. Disconnect the HP Deskjet from the menu. On the desktop...software: 1. To install the software: 1. The uninstaller does not remove components that are specific to install the product software. English Installation troubleshooting Windows If you are unable to print, or the Windows software installation fails: 1. If you are still unable to print make sure ...
... is not selected as the default printer, right-click the printer icon and choose "Set as your computer's CD drive. 2. Do not connect the USB cable until you are told to it. After the installation finishes, restart the computer. Disconnect the HP Deskjet from the menu. On the desktop...software: 1. To install the software: 1. The uninstaller does not remove components that are specific to install the product software. English Installation troubleshooting Windows If you are unable to print, or the Windows software installation fails: 1. If you are still unable to print make sure ...
Reference Guide
Page 6
... If the connection fails, follow the onscreen instructions during installation, and if you don't know them, you can download an application from www.hp.com/go/networksetup that will use the product over the network. If the device is only available in the computer CD-ROM drive. 2.... Check these common issues: • You may have a wireless connection, start with step 1 and proceed through step 4 as necessary. English Network troubleshooting The product cannot be prompted to the network by turning the power for each computer that may have picked the wrong network or typed in...
... If the connection fails, follow the onscreen instructions during installation, and if you don't know them, you can download an application from www.hp.com/go/networksetup that will use the product over the network. If the device is only available in the computer CD-ROM drive. 2.... Check these common issues: • You may have a wireless connection, start with step 1 and proceed through step 4 as necessary. English Network troubleshooting The product cannot be prompted to the network by turning the power for each computer that may have picked the wrong network or typed in...
Reference Guide
Page 7
... blocked by the firewall. Make sure the following possible conditions: • Your computer may not be connected to your network. English Network troubleshooting 3: Check for example, it is possible that your computer is connected to a neighbor's network by mistake. • Your computer may ...Configure your firewall software to make sure that the computer is connected to the same network to which the HP Deskjet is in the exceptions list of the HP Deskjet from the network configuration report. Check to allow communication over the home network. • Security software may ...
... blocked by the firewall. Make sure the following possible conditions: • Your computer may not be connected to your network. English Network troubleshooting 3: Check for example, it is possible that your computer is connected to a neighbor's network by mistake. • Your computer may ...Configure your firewall software to make sure that the computer is connected to the same network to which the HP Deskjet is in the exceptions list of the HP Deskjet from the network configuration report. Check to allow communication over the home network. • Security software may ...
User Guide
Page 3
...5 Traditional Wireless Connection 7 USB Connection...7 Install the software for a network connection 8 3 Get to know the HP All-in-One Printer parts...11 Control panel features...12 4 Print Print documents...13 Print photos...14 Print envelopes...16 Print on specialty ...cartridges 41 Replace the cartridges...41 Cartridge warranty information 43 9 Solve a problem HP support...45 Setup troubleshooting...46 Print troubleshooting...50 Scan troubleshooting...54 Copy troubleshooting...56 Errors...58 11 Technical information Notice...65 Specifications...65 Environmental product stewardship program ...
...5 Traditional Wireless Connection 7 USB Connection...7 Install the software for a network connection 8 3 Get to know the HP All-in-One Printer parts...11 Control panel features...12 4 Print Print documents...13 Print photos...14 Print envelopes...16 Print on specialty ...cartridges 41 Replace the cartridges...41 Cartridge warranty information 43 9 Solve a problem HP support...45 Setup troubleshooting...46 Print troubleshooting...50 Scan troubleshooting...54 Copy troubleshooting...56 Errors...58 11 Technical information Notice...65 Specifications...65 Environmental product stewardship program ...
User Guide
Page 47
... • Placing a call • Support phone numbers • After the phone support period Phone support period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). It is the fastest source ...This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by product, country/region, and language. HP support 45 Check the documentation that are available when...
... • Placing a call • Support phone numbers • After the phone support period Phone support period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). It is the fastest source ...This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by product, country/region, and language. HP support 45 Check the documentation that are available when...
User Guide
Page 48
... name (HP Deskjet F4500 All-in -One at the HP online support Web site: www.hp.com/support. Help may also be available at additional costs. Many issues are available for information about the time that appear when the situation occurs • Answers to these steps: Troubleshooting common setup... computer and the product. Setup troubleshooting This section contains setup troubleshooting information for your computer. 46 Solve a problem Be prepared to learn more information, see www.hp.com/support. Support phone numbers For the most current HP list of telephone support numbers and...
... name (HP Deskjet F4500 All-in -One at the HP online support Web site: www.hp.com/support. Help may also be available at additional costs. Many issues are available for information about the time that appear when the situation occurs • Answers to these steps: Troubleshooting common setup... computer and the product. Setup troubleshooting This section contains setup troubleshooting information for your computer. 46 Solve a problem Be prepared to learn more information, see www.hp.com/support. Support phone numbers For the most current HP list of telephone support numbers and...
User Guide
Page 49
...on . If not, then there might be a problem with the most likely solution first. Setup troubleshooting 47 Plug the power cord into a switched outlet, make sure the outlet is working. Reinstall the HP Photosmart software. Solve a problem 1 Power connection 2 Power cord and adapter • If you know... registration screen does not appear • Uninstall and reinstall the software The product will not turn on . Turn off the product, wait one minute, then restart it is switched on Try the following solutions to a power supply. Plug in an appliance that you are listed in...
...on . If not, then there might be a problem with the most likely solution first. Setup troubleshooting 47 Plug the power cord into a switched outlet, make sure the outlet is working. Reinstall the HP Photosmart software. Solve a problem 1 Power connection 2 Power cord and adapter • If you know... registration screen does not appear • Uninstall and reinstall the software The product will not turn on . Turn off the product, wait one minute, then restart it is switched on Try the following solutions to a power supply. Plug in an appliance that you are listed in...
User Guide
Page 51
...HP, Deskjet F4500 All-in the printed documentation that you disconnect the product before restarting your installation is important that came with the HP All-in -One application files from the Windows taskbar by the software installation screen, you no longer have reinstalled the software. 6. Cause: The registration screen did not launch automatically. Setup troubleshooting... 49 Follow the onscreen instructions. 4. Disconnect the product from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in -One series,...
...HP, Deskjet F4500 All-in the printed documentation that you disconnect the product before restarting your installation is important that came with the HP All-in -One application files from the Windows taskbar by the software installation screen, you no longer have reinstalled the software. 6. Cause: The registration screen did not launch automatically. Setup troubleshooting... 49 Follow the onscreen instructions. 4. Disconnect the product from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in -One series,...
User Guide
Page 52
... trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 50 Solve a problem Genuine HP ink cartridges are genuine HP ink cartridges. Solve a problem Print troubleshooting Try the following solutions. • Solution 1: Make sure you...
... trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 50 Solve a problem Genuine HP ink cartridges are genuine HP ink cartridges. Solve a problem Print troubleshooting Try the following solutions. • Solution 1: Make sure you...
User Guide
Page 53
You do not need to replace the cartridges until it stops at a time. Cause: More than one type of non-HP supplies. If this did not solve the issue, try the next solution. For more information, see : Load media Cause: The paper guides were not ... as a result of using a non-HP supply will not be covered under warranty. When you purchased genuine HP ink cartridges, go to avoid possible printing delays. If this did not solve the issue, try the next solution. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. Print troubleshooting 51
You do not need to replace the cartridges until it stops at a time. Cause: More than one type of non-HP supplies. If this did not solve the issue, try the next solution. For more information, see : Load media Cause: The paper guides were not ... as a result of using a non-HP supply will not be covered under warranty. When you purchased genuine HP ink cartridges, go to avoid possible printing delays. If this did not solve the issue, try the next solution. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. Print troubleshooting 51
User Guide
Page 55
...not have loaded the correct paper size in the paper tray. Solution 3: Check the printer margins Solution: Check the printer margins. Print troubleshooting 53 Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set to choose a lower print quality setting, if colors ...the issue, try the next solution. Cause: The paper size setting might appear differently than they do when printed on paper. No further troubleshooting is nothing wrong with the product, print settings, or ink cartridges. In this case, there is required. Solution 2: Verify the paper...
...not have loaded the correct paper size in the paper tray. Solution 3: Check the printer margins Solution: Check the printer margins. Print troubleshooting 53 Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set to choose a lower print quality setting, if colors ...the issue, try the next solution. Cause: The paper size setting might appear differently than they do when printed on paper. No further troubleshooting is nothing wrong with the product, print settings, or ink cartridges. In this case, there is required. Solution 2: Verify the paper...
User Guide
Page 56
... margins in your software application, see the documentation that case, turn on the product. Cause: The product experienced an error. Scan troubleshooting Use this might not be what you have set in your software application. Reset the product Solution: Turn off autocropping in your software... application, as long as they are not satisfactory, and then adjust the margins in the HP Solution Center software and crop the scanned image manually, or not at all. Scanned image shows dotted lines instead of text Solution: Make...
... margins in your software application, see the documentation that case, turn on the product. Cause: The product experienced an error. Scan troubleshooting Use this might not be what you have set in your software application. Reset the product Solution: Turn off autocropping in your software... application, as long as they are not satisfactory, and then adjust the margins in the HP Solution Center software and crop the scanned image manually, or not at all. Scanned image shows dotted lines instead of text Solution: Make...
User Guide
Page 57
... graphics or artwork surrounding the text, the scanner might not have been stuck on the glass or on the back of the document lid. Scan troubleshooting 55 Framed text is resolved. • Solution 1: Adjust the brightness in the software • Solution 2: Clean the glass and lid •... This can cause poor-quality scans. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is one of the document lid. Cause: Debris might not have recognized color text. It maintains complex layouts, such as multiple columns from a newsletter...
... graphics or artwork surrounding the text, the scanner might not have been stuck on the glass or on the back of the document lid. Scan troubleshooting 55 Framed text is resolved. • Solution 1: Adjust the brightness in the software • Solution 2: Clean the glass and lid •... This can cause poor-quality scans. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is one of the document lid. Cause: Debris might not have recognized color text. It maintains complex layouts, such as multiple columns from a newsletter...
User Guide
Page 58
... original image. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on the glass. If this section to solve these copy problems: • Parts of the glass. Cause: The scan document settings were not set to resolve the issue. Copy troubleshooting Use this did not solve...
... original image. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on the glass. If this section to solve these copy problems: • Parts of the glass. Cause: The scan document settings were not set to resolve the issue. Copy troubleshooting Use this did not solve...
User Guide
Page 59
... level warnings and indicators provide estimates for planning purposes only. When you are still noticing a problem, print a self-test report to it. If the Copy troubleshooting 57 Cause: The scanner glass was dirty, causing the product to avoid possible printing delays. If the first solution does not solve the problem, continue...
... level warnings and indicators provide estimates for planning purposes only. When you are still noticing a problem, print a self-test report to it. If the Copy troubleshooting 57 Cause: The scanner glass was dirty, causing the product to avoid possible printing delays. If the first solution does not solve the problem, continue...
User Guide
Page 79
... A after the support period 46 B blank copy 57 C connection problems HP All-in-One will not turn on 47 copy blank 57 missing information 56 paper types, recommended 38 specifications 66 troubleshooting 56 customer support warranty 46 E environment Environmental product stewardship program 66 environmental ... paper recommended copy types 38 recommended types 27 phone support 45 phone support period period for support 45 print specifications 66 troubleshooting 50 printer found screen, Windows 8 problems copy 56 error messages 58 print 50 scan 54 R recycle ink cartridges 67 regulatory notices...
... A after the support period 46 B blank copy 57 C connection problems HP All-in-One will not turn on 47 copy blank 57 missing information 56 paper types, recommended 38 specifications 66 troubleshooting 56 customer support warranty 46 E environment Environmental product stewardship program 66 environmental ... paper recommended copy types 38 recommended types 27 phone support 45 phone support period period for support 45 print specifications 66 troubleshooting 50 printer found screen, Windows 8 problems copy 56 error messages 58 print 50 scan 54 R recycle ink cartridges 67 regulatory notices...