Getting Started Guide
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... remanufactured parts, components, or materials equivalent to new in countries where the product is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either repair or replace the product, at least equal to that arise as a result of normal use of ...a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any other rights which vary from ...
... remanufactured parts, components, or materials equivalent to new in countries where the product is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either repair or replace the product, at least equal to that arise as a result of normal use of ...a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any other rights which vary from ...
User Guide
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... Printing issues ...75 Copy issues ...84 Scan issues ...85 Network and connection issues ...86 Printer hardware issues ...88 HP support ...90 Appendix A Technical information ...92 Hewlett-Packard Company notices ...93 Specifications ...94 Environmental product stewardship program 96 Regulatory information ...101 Low on ink ...110 Very low on ink ...111 Ink cartridge problem ...112 iv ENWW
... Printing issues ...75 Copy issues ...84 Scan issues ...85 Network and connection issues ...86 Printer hardware issues ...88 HP support ...90 Appendix A Technical information ...92 Hewlett-Packard Company notices ...93 Specifications ...94 Environmental product stewardship program 96 Regulatory information ...101 Low on ink ...110 Very low on ink ...111 Ink cartridge problem ...112 iv ENWW
User Guide
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Check cartridge access door ...113 Paper size mismatch ...114 Ink cartridge carriage stalled ...115 Paper jam or tray problem ...116 Out of paper ...117 Document failed to print ...118 Printer failure ...119 Door open ...120 Ink cartridge failure ...121 Counterfeit Cartridge Advisory ...122 Incompatible ink cartridges ...123 Paper too short ...124 Paper too long to auto-duplex ...125 Incompatible HP Instant Ink Cartridge ...126 Used HP Instant Ink Cartridge ...127 Please Connect Printer to HP Connected ...128 Cannot Print ...129 HP Protected Cartridge Installed ...130 Index ...131 ENWW v
Check cartridge access door ...113 Paper size mismatch ...114 Ink cartridge carriage stalled ...115 Paper jam or tray problem ...116 Out of paper ...117 Document failed to print ...118 Printer failure ...119 Door open ...120 Ink cartridge failure ...121 Counterfeit Cartridge Advisory ...122 Incompatible ink cartridges ...123 Paper too short ...124 Paper too long to auto-duplex ...125 Incompatible HP Instant Ink Cartridge ...126 Used HP Instant Ink Cartridge ...127 Please Connect Printer to HP Connected ...128 Cannot Print ...129 HP Protected Cartridge Installed ...130 Index ...131 ENWW v
User Guide
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1 How do I? Learn how to use your HP DeskJet 5570 series ● Get started on page 2 ● Print on page 21 ● Use Web Services on page 31 ● Copy and scan on page 41 ● Work with cartridges on page 48 ● Connect Your Printer on page 57 ● Technical information on page 92 ● Solve a problem on page 67 ENWW 1
1 How do I? Learn how to use your HP DeskJet 5570 series ● Get started on page 2 ● Print on page 21 ● Use Web Services on page 31 ● Copy and scan on page 41 ● Work with cartridges on page 48 ● Connect Your Printer on page 57 ● Technical information on page 92 ● Solve a problem on page 67 ENWW 1
User Guide
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Printer parts Front view Figure 2-1 Front and top views of HP DeskJet 5570 All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Paper path cover Cartridge access area Ink cartridges On button (also referred to as the Power button) Control panel Output tray Automatic output tray extender (also referred to as the tray extender) Color graphics display (also referred to as the display) Photo tray Paper tray ENWW Printer parts 3
Printer parts Front view Figure 2-1 Front and top views of HP DeskJet 5570 All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Paper path cover Cartridge access area Ink cartridges On button (also referred to as the Power button) Control panel Output tray Automatic output tray extender (also referred to as the tray extender) Color graphics display (also referred to as the display) Photo tray Paper tray ENWW Printer parts 3
User Guide
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...helping diagnose the network connection issues. Ink icon: Shows estimated ink levels by cartridge. Displays a warning symbol if the ink level is less than the minimum expected ink level. When you receive a lowink warning message, consider having a replacement cartridge available to access and print information from...Scan : Opens the screen where you can select a destination for planning purposes only. HP Printables : Provides a quick and easy way to avoid possible printing delays. NOTE: Ink level warnings and indicators provide estimates for your scan. You do not need to perform...
...helping diagnose the network connection issues. Ink icon: Shows estimated ink levels by cartridge. Displays a warning symbol if the ink level is less than the minimum expected ink level. When you receive a lowink warning message, consider having a replacement cartridge available to access and print information from...Scan : Opens the screen where you can select a destination for planning purposes only. HP Printables : Provides a quick and easy way to avoid possible printing delays. NOTE: Ink level warnings and indicators provide estimates for your scan. You do not need to perform...
User Guide
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... photos or multiple prints to www.hp.com . At this time, some portions of the HP website are acid-free for longer lasting documents. ● HP Office Recycled Paper HP Office Recycled Paper is designed to work together so your HP printer. HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you...
... photos or multiple prints to www.hp.com . At this time, some portions of the HP website are acid-free for longer lasting documents. ● HP Office Recycled Paper HP Office Recycled Paper is designed to work together so your HP printer. HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you...
User Guide
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Tips for ink and paper ● Use original HP cartridges. To learn more tips about working with cartridges, see Tips for working with cartridges on page 56 for more information. ● Load a stack of the Start screen, and then select the printer name. ◦ ... XP: From the computer desktop, click Start, select All Programs, click HP, click HP DeskJet 5570 series, and then click HP DeskJet 5570 series. ● If you produce great results, time after time. ● Make sure the cartridges have sufficient ink. Printer settings tips ● On the Paper/Quality tab, select the appropriate...
Tips for ink and paper ● Use original HP cartridges. To learn more tips about working with cartridges, see Tips for working with cartridges on page 56 for more information. ● Load a stack of the Start screen, and then select the printer name. ◦ ... XP: From the computer desktop, click Start, select All Programs, click HP, click HP DeskJet 5570 series, and then click HP DeskJet 5570 series. ● If you produce great results, time after time. ● Make sure the cartridges have sufficient ink. Printer settings tips ● On the Paper/Quality tab, select the appropriate...
User Guide
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.... If you believe you easily produce great results, time after time. Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only. You do not apply to copying...
.... If you believe you easily produce great results, time after time. Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only. You do not apply to copying...
User Guide
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6 Work with cartridges ● Check the estimated ink levels ● Replace the cartridges ● Order ink supplies ● Use single-cartridge mode ● Cartridge warranty information ● Anonymous usage information storage ● Tips for working with cartridges 48 Chapter 6 Work with cartridges ENWW
6 Work with cartridges ● Check the estimated ink levels ● Replace the cartridges ● Order ink supplies ● Use single-cartridge mode ● Cartridge warranty information ● Anonymous usage information storage ● Tips for working with cartridges 48 Chapter 6 Work with cartridges ENWW
User Guide
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.... When you have to avoid possible printing delays. ENWW Check the estimated ink levels 49 In the printer software, click Estimated Ink Levels. Select the HP DeskJet 5570 series from the printer software (Windows) 1. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the printing process in a number of the...
.... When you have to avoid possible printing delays. ENWW Check the estimated ink levels 49 In the printer software, click Estimated Ink Levels. Select the HP DeskJet 5570 series from the printer software (Windows) 1. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the printing process in a number of the...
User Guide
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Open the access door. a. Remove the cartridge from packaging. 50 Chapter 6 Work with cartridges ENWW a. Remove the old cartridge. Insert a new cartridge. b. Remove the cartridge from the slot. 3. Replace the cartridges To replace the cartridges 1. Check that power is on. 2.
Open the access door. a. Remove the cartridge from packaging. 50 Chapter 6 Work with cartridges ENWW a. Remove the old cartridge. Insert a new cartridge. b. Remove the cartridge from the slot. 3. Replace the cartridges To replace the cartridges 1. Check that power is on. 2.
User Guide
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Remove plastic tape using the pull tab. Slide the new cartridge in the slot until it clicks. 4. b. c. Close the cartridge access door. ENWW Replace the cartridges 51 NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge.
Remove plastic tape using the pull tab. Slide the new cartridge in the slot until it clicks. 4. b. c. Close the cartridge access door. ENWW Replace the cartridges 51 NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge.
User Guide
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... folder for the HP DeskJet 5570 series, go to open the printer software: ● Windows 8.1: Click the down arrow in all countries/regions. Click Supplies Info. To order original HP supplies for the printer, and then select the icon with cartridges ENWW NOTE: HP Utility is located inside the cartridge access door. The correct cartridge number appears when...
... folder for the HP DeskJet 5570 series, go to open the printer software: ● Windows 8.1: Click the down arrow in all countries/regions. Click Supplies Info. To order original HP supplies for the printer, and then select the icon with cartridges ENWW NOTE: HP Utility is located inside the cartridge access door. The correct cartridge number appears when...
User Guide
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... can copy documents, copy photos, and print jobs from the ink cartridge carriage. If the message is displayed on the printer display. ENWW Use single-cartridge mode 53 NOTE: When the HP DeskJet 5570 series operates in single-cartridge mode, a message is displayed and two ink cartridges are installed in the HP DeskJet 5570 series to operate the HP DeskJet 5570 series with only one...
... can copy documents, copy photos, and print jobs from the ink cartridge carriage. If the message is displayed on the printer display. ENWW Use single-cartridge mode 53 NOTE: When the HP DeskJet 5570 series operates in single-cartridge mode, a message is displayed and two ink cartridges are installed in the HP DeskJet 5570 series to operate the HP DeskJet 5570 series with only one...
User Guide
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... printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with cartridges ENWW Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is not depleted and the end of warranty date has not been reached. This warranty does not cover HP ink cartridges that came with the product. 54 Chapter 6 Work with . The end...
... printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with cartridges ENWW Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is not depleted and the end of warranty date has not been reached. This warranty does not cover HP ink cartridges that came with the product. 54 Chapter 6 Work with . The end...
User Guide
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... recycling this anonymous information, you render the memory chip inoperable, the cartridge cannot be used in an HP printer. Anonymous usage information storage The HP cartridges used . The memory chips from cartridges returned to collect the printer's usage information. Flick to use the cartridge in order to the anonymous information on the memory chip. ENWW Anonymous...
... recycling this anonymous information, you render the memory chip inoperable, the cartridge cannot be used in an HP printer. Anonymous usage information storage The HP cartridges used . The memory chips from cartridges returned to collect the printer's usage information. Flick to use the cartridge in order to the anonymous information on the memory chip. ENWW Anonymous...
User Guide
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... printer for any reason, try to dry out. 56 Chapter 6 Work with cartridges ENWW Match the color and icon of each slot. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Alignment is automatic after new cartridge installation. Alignment can also help later, in a low state, consider getting replacement...
... printer for any reason, try to dry out. 56 Chapter 6 Work with cartridges ENWW Match the color and icon of each slot. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Alignment is automatic after new cartridge installation. Alignment can also help later, in a low state, consider getting replacement...
User Guide
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...following topics: ● Toolbox (Windows) ● HP Utility (OS X) ● Open the embedded Web server ● About cookies Toolbox (Windows) The Toolbox provides maintenance information about the printer. Ink level warnings and indicators provide estimates for the printer,...Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for planning purposes only. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Click Print & Scan . 3. Depending ...
...following topics: ● Toolbox (Windows) ● HP Utility (OS X) ● Open the embedded Web server ● About cookies Toolbox (Windows) The Toolbox provides maintenance information about the printer. Ink level warnings and indicators provide estimates for the printer,...Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for planning purposes only. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Click Print & Scan . 3. Depending ...
User Guide
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8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support ENWW 67
8 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support ENWW 67