HP Compaq Business PC Manageability White Paper
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Use Case - Management technologies use media and text redirection along with remote power and booting to correct problems. Figure 2: Remote Remediation 1) User calls for help with BSOD IT Department BSOD System 2) IT takes control of the managed system and reboots it. 3) Redirect system to reduce downtime and productivity loss. Remote Remediation Services Remote remediation is the ability to remotely diagnose and solve system malfunctions to IT diagnostic image Fixed System Bootable Diagnostic Image 4) IT remotely diagnose and correct problem.
Use Case - Management technologies use media and text redirection along with remote power and booting to correct problems. Figure 2: Remote Remediation 1) User calls for help with BSOD IT Department BSOD System 2) IT takes control of the managed system and reboots it. 3) Redirect system to reduce downtime and productivity loss. Remote Remediation Services Remote remediation is the ability to remotely diagnose and solve system malfunctions to IT diagnostic image Fixed System Bootable Diagnostic Image 4) IT remotely diagnose and correct problem.
Hardware Reference Guide - HP Compaq dc7800 Convertible Minitower
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.... For more information, see Changing from a Minitower to a desktop. NOTE: The HP Compaq Convertible Minitower computer can be easily converted to a Desktop Configuration on the model. Figure 1-1 Convertible Minitower Configuration ENWW Standard Configuration Features 1 Instructions for using the utility are provided in the computer, run the diagnostic utility (included on some computer models only). For...
.... For more information, see Changing from a Minitower to a desktop. NOTE: The HP Compaq Convertible Minitower computer can be easily converted to a Desktop Configuration on the model. Figure 1-1 Convertible Minitower Configuration ENWW Standard Configuration Features 1 Instructions for using the utility are provided in the computer, run the diagnostic utility (included on some computer models only). For...
Quick Setup and Getting Started Guide
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... result in this guide. Text set off in this manner indicates that failure to Accessing HP Insight Diagnostics in bodily harm or loss of information. About This Book Accessing User Guides and HP Insight Diagnostics HP user guides and HP Insight Diagnostics are available on the hard drive (some models) and are also available at http://www...
... result in this guide. Text set off in this manner indicates that failure to Accessing HP Insight Diagnostics in bodily harm or loss of information. About This Book Accessing User Guides and HP Insight Diagnostics HP user guides and HP Insight Diagnostics are available on the hard drive (some models) and are also available at http://www...
Quick Setup and Getting Started Guide
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... Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 3 HP Backup and Recovery Manager 3 HP Insight Diagnostics 4 Accessing HP Insight Diagnostics 5 Survey Tab 6 Test Tab 7 Status Tab 8 Log Tab 8 Help Tab 9 Saving and Printing Information in HP Insight Diagnostics .......... 9 Downloading the Latest Version of HP Insight Diagnostics ....... 10 Turning Off the Computer 10 Finding More Information 11 Accessing...
... Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 3 HP Backup and Recovery Manager 3 HP Insight Diagnostics 4 Accessing HP Insight Diagnostics 5 Survey Tab 6 Test Tab 7 Status Tab 8 Log Tab 8 Help Tab 9 Saving and Printing Information in HP Insight Diagnostics .......... 9 Downloading the Latest Version of HP Insight Diagnostics ....... 10 Turning Off the Computer 10 Finding More Information 11 Accessing...
Quick Setup and Getting Started Guide
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... on CD with some computer models only. Go to determine if all the devices installed on a diskette or USB HP Drive Key. The HP Insight Diagnostics utility allows you see the message "Press F11 for your region, and click the Technical support after installing or connecting...of information about the hardware configuration of the computer. http://welcome.hp.com/country/us/en/wwcontact_us.html HP Insight Diagnostics NOTE: HP Insight Diagnostics is optional but recommended after you buy link under the Call HP heading to view information about the computer. NOTE: Third party ...
... on CD with some computer models only. Go to determine if all the devices installed on a diskette or USB HP Drive Key. The HP Insight Diagnostics utility allows you see the message "Press F11 for your region, and click the Technical support after installing or connecting...of information about the hardware configuration of the computer. http://welcome.hp.com/country/us/en/wwcontact_us.html HP Insight Diagnostics NOTE: HP Insight Diagnostics is optional but recommended after you buy link under the Call HP heading to view information about the computer. NOTE: Third party ...
Quick Setup and Getting Started Guide
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... in the Computer Setup (F10) utility so that you want to the CD. Select the appropriate language and click Continue. Accessing HP Insight Diagnostics To access HP Insight Diagnostics, you have already created a Recovery Disc Set, begin the following procedure at step 4. 1. See Downloading the Latest Version of ... the Recovery Disc Set for more information. It can also be downloaded from http://www.hp.com. Use Windows Explorer to the Computer Setup (F10) Utility Guide for the CD with the compaq\hpdiags directory. 5. The system will boot to test your specific keyboard. 9. NOTE: ...
... in the Computer Setup (F10) utility so that you want to the CD. Select the appropriate language and click Continue. Accessing HP Insight Diagnostics To access HP Insight Diagnostics, you have already created a Recovery Disc Set, begin the following procedure at step 4. 1. See Downloading the Latest Version of ... the Recovery Disc Set for more information. It can also be downloaded from http://www.hp.com. Use Windows Explorer to the Computer Setup (F10) Utility Guide for the CD with the compaq\hpdiags directory. 5. The system will boot to test your specific keyboard. 9. NOTE: ...
Quick Setup and Getting Started Guide
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... Control-Shows product name, asset tag, system serial number, and processor information. Input Devices-Shows information about storage media connected to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Storage-Shows information about the keyboard, mouse, and other...
... Control-Shows product name, asset tag, system serial number, and processor information. Input Devices-Shows information about storage media connected to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Storage-Shows information about the keyboard, mouse, and other...
Quick Setup and Getting Started Guide
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...passed or failed. ● Unattended Mode-Does not display prompts and requires no user intervention in minutes. 5. If you desire to have the diagnostic test for a specified time period, enter the amount of a system. If performing a Quick Test or Complete Test, select the device to be... test and testing mode. Select the Test tab. 2. Select the Test Mode: Interactive or Unattended. 4. If performing a Custom Test, Click the ENWW HP Insight Diagnostics 7 If errors are found, they are run : Quick, Complete, or Custom. 3. To begin testing: 1. Test Tab The Test tab allows you ...
...passed or failed. ● Unattended Mode-Does not display prompts and requires no user intervention in minutes. 5. If you desire to have the diagnostic test for a specified time period, enter the amount of a system. If performing a Quick Test or Complete Test, select the device to be... test and testing mode. Select the Test tab. 2. Select the Test Mode: Interactive or Unattended. 4. If performing a Custom Test, Click the ENWW HP Insight Diagnostics 7 If errors are found, they are run : Quick, Complete, or Custom. 3. To begin testing: 1. Test Tab The Test tab allows you ...
Quick Setup and Getting Started Guide
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... Components tab displays low-level information on the Log tab. You can save to the hard drive. Help Tab On the Help tab contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test Components tab. To find an error code description quickly, enter the code in the Error Log tab... located on tests that are defined in the HP Insight Diagnostics Survey and Log tabs to resolve the failed hardware. ● The Failed Count is the number of times the device has failed a test. ●...
... Components tab displays low-level information on the Log tab. You can save to the hard drive. Help Tab On the Help tab contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test Components tab. To find an error code description quickly, enter the code in the Error Log tab... located on tests that are defined in the HP Insight Diagnostics Survey and Log tabs to resolve the failed hardware. ● The Failed Count is the number of times the device has failed a test. ●...
Quick Setup and Getting Started Guide
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...CD. Select your OS. 6. USB 1.0 Drive Keys are not supported. 2. Enter a file name in the bottom left corner of the screen. 3. Click HP Insight Diagnostics Offline Edition. 8. The computer 10 Quick Setup & Getting Started ENWW Select Save to the floppy or Save to http://www... USB key until you see a message indicating that has the same appearance as the information displayed on the screen. 1. NOTE: To exit HP Insight Diagnostics, click Exit Diagnostics button in the File Name box and click the Save button. Click the Software & Driver Downloads link. 3. create an html file that...
...CD. Select your OS. 6. USB 1.0 Drive Keys are not supported. 2. Enter a file name in the bottom left corner of the screen. 3. Click HP Insight Diagnostics Offline Edition. 8. The computer 10 Quick Setup & Getting Started ENWW Select Save to the floppy or Save to http://www... USB key until you see a message indicating that has the same appearance as the information displayed on the screen. 1. NOTE: To exit HP Insight Diagnostics, click Exit Diagnostics button in the File Name box and click the Save button. Click the Software & Driver Downloads link. 3. create an html file that...
Quick Setup and Getting Started Guide
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...languages, the menu and books are also available at http://www.hp.com/support. Refer to the Computer Setup (F10) Utility Guide for technical support. ● Run the diagnostics utility. To access HP Insight Diagnostics: ▲ Refer to isolate the exact problem before calling for ...some models) and are displayed in this guide. Accessing the User Guides HP user guides and HP Insight Diagnostics are displayed in Computer Setup. The menu and books are available on running the diagnostics utility. ● Safety & Regulatory Information Guide-Provides safety and regulatory ...
...languages, the menu and books are also available at http://www.hp.com/support. Refer to the Computer Setup (F10) Utility Guide for technical support. ● Run the diagnostics utility. To access HP Insight Diagnostics: ▲ Refer to isolate the exact problem before calling for ...some models) and are displayed in this guide. Accessing the User Guides HP user guides and HP Insight Diagnostics are displayed in Computer Setup. The menu and books are available on running the diagnostics utility. ● Safety & Regulatory Information Guide-Provides safety and regulatory ...
Quick Setup and Getting Started Guide
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...computer to see if it is flashing red. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to Helpful Hints on page 14 in this guide for Technical Support 13 Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on page 23 in... HP Backup and Recovery Manager. When booting the operating system, use HP Instant Support Profession Edition's online chat feature. The flashing lights are error codes...
...computer to see if it is flashing red. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to Helpful Hints on page 14 in this guide for Technical Support 13 Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on page 23 in... HP Backup and Recovery Manager. When booting the operating system, use HP Instant Support Profession Edition's online chat feature. The flashing lights are error codes...
Quick Setup and Getting Started Guide
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... that all bootable media (diskette, CD, or USB device) from the system before turning it does not restart, press the power button to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the source selected as the primary VGA adapter. problem.
... that all bootable media (diskette, CD, or USB device) from the system before turning it does not restart, press the power button to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the source selected as the primary VGA adapter. problem.
Quick Setup and Getting Started Guide
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... at time (if multiple cards), then power on the front of the computer or if you hear beeps, see if fault goes away. 2. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the system to see the Troubleshooting Guide for interpretation and recommended action. ENWW...
... at time (if multiple cards), then power on the front of the computer or if you hear beeps, see if fault goes away. 2. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the system to see the Troubleshooting Guide for interpretation and recommended action. ENWW...
Illustrated Parts & Service Map - HP Compaq dc7800 Convertible Minitower Business PC
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...password/new password/new password. Enter the product number (for bent of data to enter Computer Setup. Click the Diagnostics link. 7. Select HP Insight Diagnostics Offline Edition. 8. Select the proper language and click Download. Turn off power. 2. Error Conditions and Messages Feature ...unit, wait 5 seconds, reattach the power cord, and then press the power button. Example: currentpassword/ 4. Check monitor connection. 4. dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 4 The system will either automatically restart or prompt the user to bypass ...
...password/new password/new password. Enter the product number (for bent of data to enter Computer Setup. Click the Diagnostics link. 7. Select HP Insight Diagnostics Offline Edition. 8. Select the proper language and click Download. Turn off power. 2. Error Conditions and Messages Feature ...unit, wait 5 seconds, reattach the power cord, and then press the power button. Example: currentpassword/ 4. Check monitor connection. 4. dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 4 The system will either automatically restart or prompt the user to bypass ...
Service Reference Guide - HP Compaq dc7800 Business PC
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... Tab ...17 Log Tab ...18 Help Tab ...18 Saving and Printing Information in HP Insight Diagnostics 19 Downloading the Latest Version of HP Insight Diagnostics 19 Protecting the Software ...19 HP Backup and Recovery Manager 20 4 Desktop Management Initial Configuration and Deployment 21 HP OpenView Agent ...22 Altiris Deployment Solution Agent 22 Verdiem Surveyor Client Side Installation...
... Tab ...17 Log Tab ...18 Help Tab ...18 Saving and Printing Information in HP Insight Diagnostics 19 Downloading the Latest Version of HP Insight Diagnostics 19 Protecting the Software ...19 HP Backup and Recovery Manager 20 4 Desktop Management Initial Configuration and Deployment 21 HP OpenView Agent ...22 Altiris Deployment Solution Agent 22 Verdiem Surveyor Client Side Installation...
Service Reference Guide - HP Compaq dc7800 Business PC
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... Cord Requirements 203 Country-Specific Requirements ...204 Appendix C POST Error Messages POST Numeric Codes and Text Messages 206 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 212 Appendix D Troubleshooting Without Diagnostics Safety and Comfort ...216 Before You Call for Technical Support 216 Helpful Hints ...217 Solving General Problems ...219 Solving Power...
... Cord Requirements 203 Country-Specific Requirements ...204 Appendix C POST Error Messages POST Numeric Codes and Text Messages 206 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 212 Appendix D Troubleshooting Without Diagnostics Safety and Comfort ...216 Before You Call for Technical Support 216 Helpful Hints ...217 Solving General Problems ...219 Solving Power...
Service Reference Guide - HP Compaq dc7800 Business PC
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... (except F1 through F12). ● Establish an Ownership Tag, the text of which is faster than Full Boot but does not run all of the diagnostic tests run during power-on. ● Establish a setup password that controls access to Computer Setup (F10) Utility and the settings described in this section. ●...
... (except F1 through F12). ● Establish an Ownership Tag, the text of which is faster than Full Boot but does not run all of the diagnostic tests run during power-on. ● Establish a setup password that controls access to Computer Setup (F10) Utility and the settings described in this section. ●...
Service Reference Guide - HP Compaq dc7800 Business PC
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... Recovery Manager to determine if all the devices installed on the computer are recognized by HP Insight Diagnostics. This tab shows the current configuration of HP Insight Diagnostics on page 19 for the CD with the compaq\hpdiags directory. 5. Use HP Insight Diagnostics to open the Backup and Recovery Wizard, then click Next. 2. NOTE: Third party devices...
... Recovery Manager to determine if all the devices installed on the computer are recognized by HP Insight Diagnostics. This tab shows the current configuration of HP Insight Diagnostics on page 19 for the CD with the compaq\hpdiags directory. 5. Use HP Insight Diagnostics to open the Backup and Recovery Wizard, then click Next. 2. NOTE: Third party devices...
Service Reference Guide - HP Compaq dc7800 Business PC
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... (F10) Utility Guide for your specific keyboard. 9. In the View level field, you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Storage-Shows information about the graphics controller of information about the keyboard, mouse, ...you can select the Summary view to see limited configuration data or select the Advanced view to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Turn on the system...
... (F10) Utility Guide for your specific keyboard. 9. In the View level field, you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Storage-Shows information about the graphics controller of information about the keyboard, mouse, ...you can select the Summary view to see limited configuration data or select the Advanced view to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Turn on the system...