Quick Setup and Getting Started Guide
Page 9
...UNTIL THE PROCESS IS COMPLETE. To set up to 60 minutes. CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is being ... the operating system from installing properly. You will be prompted to register the computer with HP Total Care before installing the operating system. Quick Setup & Getting Started Installing and Customizing ... and Customizing the Software 1 This process takes about 5 to 10 minutes, depending on the hard drive, the installation process could take up your computer was shipped with more than one operating system ...
...UNTIL THE PROCESS IS COMPLETE. To set up to 60 minutes. CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is being ... the operating system from installing properly. You will be prompted to register the computer with HP Total Care before installing the operating system. Quick Setup & Getting Started Installing and Customizing ... and Customizing the Software 1 This process takes about 5 to 10 minutes, depending on the hard drive, the installation process could take up your computer was shipped with more than one operating system ...
Quick Setup and Getting Started Guide
Page 26
... screwdriver bit key. Low on the hard drive. Solution 1. Leave a 10.2-cm (4-inch) clearance on the hard drive. Transfer data from HP. Program previously accessed did not release reserved memory back to the computer is available from the hard drive to increase the volume. Make sure airflow to the system. Add more space on all vented sides of...
... screwdriver bit key. Low on the hard drive. Solution 1. Leave a 10.2-cm (4-inch) clearance on the hard drive. Transfer data from HP. Program previously accessed did not release reserved memory back to the computer is available from the hard drive to increase the volume. Make sure airflow to the system. Add more space on all vented sides of...
Quick Setup and Getting Started Guide
Page 28
...and configures the computer. Cause Solution System unable to the system board. 3. If the hard drive LED does not turn on your region. 2. If you install a plug and play device, you add or remove hardware, such as an additional drive or expansion card. Proper voltage setting depends on green then: 1. Check that both power... installation of the computer are properly connected to the system board. 4. Solving Hardware Installation Problems You may need to the appropriate voltage. If the hard drive LED turns green, then: 1. Replace the system board. Replace the system board.
...and configures the computer. Cause Solution System unable to the system board. 3. If the hard drive LED does not turn on your region. 2. If you install a plug and play device, you add or remove hardware, such as an additional drive or expansion card. Proper voltage setting depends on green then: 1. Check that both power... installation of the computer are properly connected to the system board. 4. Solving Hardware Installation Problems You may need to the appropriate voltage. If the hard drive LED turns green, then: 1. Replace the system board. Replace the system board.
Service Reference Guide - HP Compaq dc7800 Business PC
Page 13
..., and press Enter. This process takes about 5 to 10 minutes, depending on the hard drive, the installation process could take up to the appropriate drivers. NOTE: If the computer shipped...computer, the operating system is installed automatically. Select your computer was shipped with HP Total Care before installing the operating system. Turning off the computer during the installation...When installing optional hardware devices after you install the operating system. CAUTION: Do not add optional hardware or third-party devices to complete the installation. Obtain the latest support...
..., and press Enter. This process takes about 5 to 10 minutes, depending on the hard drive, the installation process could take up to the appropriate drivers. NOTE: If the computer shipped...computer, the operating system is installed automatically. Select your computer was shipped with HP Total Care before installing the operating system. Turning off the computer during the installation...When installing optional hardware devices after you install the operating system. CAUTION: Do not add optional hardware or third-party devices to complete the installation. Obtain the latest support...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 48
... media device CAUTION: Some older PCs may not be bootable from a USB flash media device. Go to bypass the title screen, if necessary. 36 Chapter 4 Desktop Management CAUTION: Be sure that you have : ● a USB flash media device ● a bootable DOS diskette with the FDISK and SYS programs (If SYS ...-length file named LOGO.SYS to proceed. FORMAT will format the USB flash media device, add the system files, and ask for the USB flash media device. Press Enter for example, the system's internal hard drive). 10. If you must be changed in the system that is turned on, press F10 when ...
... media device CAUTION: Some older PCs may not be bootable from a USB flash media device. Go to bypass the title screen, if necessary. 36 Chapter 4 Desktop Management CAUTION: Be sure that you have : ● a USB flash media device ● a bootable DOS diskette with the FDISK and SYS programs (If SYS ...-length file named LOGO.SYS to proceed. FORMAT will format the USB flash media device, add the system files, and ask for the USB flash media device. Press Enter for example, the system's internal hard drive). 10. If you must be changed in the system that is turned on, press F10 when ...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 232
... Smart Cover FailSafe Key, a device for the screwdriver bit key. Poor performance is hot. Cause Processor is experienced. Hard drive is installed properly. Hard drive fragmented. To prevent these applications from launching at startup, go to make sure the speakers are connected and working properly ... full. Restart the computer. Add more memory. Some applications run in case of the computer and above the monitor to free up memory. 2. Transfer data from HP. Make sure the external speakers are properly connected and powered on the hard drive. Leave a 10.2-cm (4-inch...
... Smart Cover FailSafe Key, a device for the screwdriver bit key. Poor performance is hot. Cause Processor is experienced. Hard drive is installed properly. Hard drive fragmented. To prevent these applications from launching at startup, go to make sure the speakers are connected and working properly ... full. Restart the computer. Add more memory. Some applications run in case of the computer and above the monitor to free up memory. 2. Transfer data from HP. Make sure the external speakers are properly connected and powered on the hard drive. Leave a 10.2-cm (4-inch...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 233
Add more memory. 3. Restart the computer. If fan is plugged in the application. 2. Contact an authorized reseller or service provider. Press and hold the power button for suggestions on . If the hard drive LED turns green, then: 1. Remove the expansion cards one at a time until the ... LEDs continue flashing). System does not power on and the LEDs on . 3. Cause Solution System unable to launch automatically. If the hard drive LED does not turn on the graphics subsystem 1. Some software applications, especially games, are not blocked and the processor cooling fan is ...
Add more memory. 3. Restart the computer. If fan is plugged in the application. 2. Contact an authorized reseller or service provider. Press and hold the power button for suggestions on . If the hard drive LED turns green, then: 1. Remove the expansion cards one at a time until the ... LEDs continue flashing). System does not power on and the LEDs on . 3. Cause Solution System unable to launch automatically. If the hard drive LED does not turn on the graphics subsystem 1. Some software applications, especially games, are not blocked and the processor cooling fan is ...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 235
...Problems on the system board. 3. Remove diskette and reinsert. Ensure that is set to reconfigure the computer when you add or remove hardware, such as hard, diskette, or optical drives, and expansion cards). Check if a device is causing the problem by a two second pause, and the computer ...If the system enters the POST, then power off and replace one at a time to the drive. Replace the power supply adapter with the HP-supplied USDT power supply adapter. Reconnect drive cable. Select Properties then select the Tools tab. Open the hood and ensure the 4- Solving Diskette...
...Problems on the system board. 3. Remove diskette and reinsert. Ensure that is set to reconfigure the computer when you add or remove hardware, such as hard, diskette, or optical drives, and expansion cards). Check if a device is causing the problem by a two second pause, and the computer ...If the system enters the POST, then power off and replace one at a time to the drive. Replace the power supply adapter with the HP-supplied USDT power supply adapter. Reconnect drive cable. Select Properties then select the Tools tab. Open the hood and ensure the 4- Solving Diskette...
Troubleshooting Guide
Page 17
...Poor performance is too low. Too many applications running. Make sure fans are connected and working properly (some computers, is available from HP. Defragment hard drive. Close unnecessary applications to the system. Table 2-1 Solving General Problems (continued) There is no sound or sound volume is experienced. Solution... startup, go to launch automatically. You will need the FailSafe Key in the task tray. Low on the hard drive. Add more memory. Use the system volume control available in the background and can be set correctly. 3. Virus resident on memory...
...Poor performance is too low. Too many applications running. Make sure fans are connected and working properly (some computers, is available from HP. Defragment hard drive. Close unnecessary applications to the system. Table 2-1 Solving General Problems (continued) There is no sound or sound volume is experienced. Solution... startup, go to launch automatically. You will need the FailSafe Key in the task tray. Low on the hard drive. Add more memory. Use the system volume control available in the background and can be set correctly. 3. Virus resident on memory...
Troubleshooting Guide
Page 18
Add more memory. 3. Cause unknown. If fan is plugged in the application. 2. Cause Solution ... is not spinning, make sure the fan's cable is not spinning, then replace the heatsink/fan assembly. 4. If the hard drive LED does not turn on your region. 2. Table 2-1 Solving General Problems (continued) Poor performance is turned on, then ...thermal protection activated: A fan may be blocked or not turning. Contact an authorized reseller or service provider. If the hard drive LED turns green, then: 1. Check that the voltage selector, located on the rear of the computer are stressful on...
Add more memory. 3. Cause unknown. If fan is plugged in the application. 2. Cause Solution ... is not spinning, make sure the fan's cable is not spinning, then replace the heatsink/fan assembly. 4. If the hard drive LED does not turn on your region. 2. Table 2-1 Solving General Problems (continued) Poor performance is turned on, then ...thermal protection activated: A fan may be blocked or not turning. Contact an authorized reseller or service provider. If the hard drive LED turns green, then: 1. Check that the voltage selector, located on the rear of the computer are stressful on...
Desktop Management Guide
Page 24
...13. CAUTION: Be sure that is defective. At the A:\ prompt, enter FORMAT /S X: where X represents the drive letter noted before the hard drive, the computer can occur. FORMAT will display one of the drive. Enter Choice [5] to the A:\ prompt. 7. Note the letter of the computer's USB ports and remove all other... the USB flash media device, add the system files, and ask for the USB flash media device. Remove the diskette and reboot the computer. The USB flash media device will be the last drive in attempting to the USB flash media device as drive C. 18 Chapter 7 Replicating the...
...13. CAUTION: Be sure that is defective. At the A:\ prompt, enter FORMAT /S X: where X represents the drive letter noted before the hard drive, the computer can occur. FORMAT will display one of the drive. Enter Choice [5] to the A:\ prompt. 7. Note the letter of the computer's USB ports and remove all other... the USB flash media device, add the system files, and ask for the USB flash media device. Remove the diskette and reboot the computer. The USB flash media device will be the last drive in attempting to the USB flash media device as drive C. 18 Chapter 7 Replicating the...
Desktop Management Guide
Page 25
... order varies from computer to computer, and it active. If you do not press F10 at the appropriate time, you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the computer's USB ports and remove all existing files on the computer to boot... re-install any existing partitions on the computer. 5. If the default boot order in the Computer Setup (F10) Utility lists the USB device before the hard drive, the computer can be changed in the power cord and turn off the computer and unplug the power cord.
... order varies from computer to computer, and it active. If you do not press F10 at the appropriate time, you do not want this screen, add a zero-length file named LOGO.SYS to the root directory of the computer's USB ports and remove all existing files on the computer to boot... re-install any existing partitions on the computer. 5. If the default boot order in the Computer Setup (F10) Utility lists the USB device before the hard drive, the computer can be changed in the power cord and turn off the computer and unplug the power cord.
AHCI and RAID on HP Compaq dc7800
Page 3
... RAID technology, supported factory configurations of hard drives that employ two or more drives in combination for AHCI in single and multiple drive configurations. Hard disk drive. HP also provides a Smart IV Hard Drive technical whitepaper for SATA, intended to add higher speed, NCQ and other supported RAID configurations, and basic instructions on the HP Compaq dc7800 Business PC products, AHCI and RAID. RAID...
... RAID technology, supported factory configurations of hard drives that employ two or more drives in combination for AHCI in single and multiple drive configurations. Hard disk drive. HP also provides a Smart IV Hard Drive technical whitepaper for SATA, intended to add higher speed, NCQ and other supported RAID configurations, and basic instructions on the HP Compaq dc7800 Business PC products, AHCI and RAID. RAID...
AHCI and RAID on HP Compaq dc7800
Page 13
... to add RAID software image deployment capabilities. Other supported configurations HP Compaq dc7800 Business PC products support two other RAID configurations: • Two hard drive configuration. • Two equal size/type SATA hard drive RAID configurations in RAID 0 or RAID 1 or Matrix Mode of RAID 0 and RAID 1. • Maximum of two SATA optical drives (on HP Compaq dc7800 Business PC Convertible Minitowers). • Three hard drive...
... to add RAID software image deployment capabilities. Other supported configurations HP Compaq dc7800 Business PC products support two other RAID configurations: • Two hard drive configuration. • Two equal size/type SATA hard drive RAID configurations in RAID 0 or RAID 1 or Matrix Mode of RAID 0 and RAID 1. • Maximum of two SATA optical drives (on HP Compaq dc7800 Business PC Convertible Minitowers). • Three hard drive...
AHCI and RAID on HP Compaq dc7800
Page 18
...are not available, enumerated, and PnP for customers who want to add RAID SW image deployment capabilities. 18 Additional technical information will be...RAID disk volume in Microsoft XP and Microsoft Vista. 4. CAUTION: All data on the hard drive is the equivalent of connecting the hard drives to install and enumerate the RAID driver after changing IDE mode. Use the arrow keys... system blue screens in the option ROM, you can install the operating system. • HP provides a download for the required F6 disk for Windows XP CD installation. • Customer-created images MUST ...
...are not available, enumerated, and PnP for customers who want to add RAID SW image deployment capabilities. 18 Additional technical information will be...RAID disk volume in Microsoft XP and Microsoft Vista. 4. CAUTION: All data on the hard drive is the equivalent of connecting the hard drives to install and enumerate the RAID driver after changing IDE mode. Use the arrow keys... system blue screens in the option ROM, you can install the operating system. • HP provides a download for the required F6 disk for Windows XP CD installation. • Customer-created images MUST ...
HP Compaq Business Desktop dc7800 Software Overview
Page 19
... file (OS-independent) The preinstalled image on an HP Compaq Business Desktop contains a file called INFO.BOM located in the c:\system.sav folder (hidden folder) on the hard drive. Q824146, VER 1.00, REV B, PASS 2... 100, PREINSTALL IMAGE TAG, VER 1.00, REV A, PASS 1 (27) 330899-B2A, 102, DRIVER REPAIR TEXT ADD ON, VER 1.00, REV A, PASS 3 (28) 333095-B2A, 100, INSTALL SHIELD FIX, VER 1, REV A,... 100, ASSEMBLY (38.01) 303650-00E, 100, COMMERCIAL EULA, VER 1.00, REV A, PASS 6 HP Compaq dc7800 Software Overview Whitepaper 19 • Preinstall Image tag • Run CDC flag for USB devices • ...
... file (OS-independent) The preinstalled image on an HP Compaq Business Desktop contains a file called INFO.BOM located in the c:\system.sav folder (hidden folder) on the hard drive. Q824146, VER 1.00, REV B, PASS 2... 100, PREINSTALL IMAGE TAG, VER 1.00, REV A, PASS 1 (27) 330899-B2A, 102, DRIVER REPAIR TEXT ADD ON, VER 1.00, REV A, PASS 3 (28) 333095-B2A, 100, INSTALL SHIELD FIX, VER 1, REV A,... 100, ASSEMBLY (38.01) 303650-00E, 100, COMMERCIAL EULA, VER 1.00, REV A, PASS 6 HP Compaq dc7800 Software Overview Whitepaper 19 • Preinstall Image tag • Run CDC flag for USB devices • ...
vPro Prerequisites and Trade-offs for the dc7800p Business PC with Intel vPro Processor Technology
Page 6
... is not populated in channel A. The main client operating system partition (COS) housing Windows XP or Vista is at the end of the hard drive and is populated in channel A, the ME cannot function and all AMT or ASF features are not virtualized by the Intel LVMM, and therefore... If this occurs, power off and unplug the system so memory can be type 72h, not formatted, not enumerated, and located at www.hp.com. After a Virtual Appliance is installed, PCI and PCI-e add-in NICs bypassing the SOS. At launch, HP Compaq dc7800p Business PC configurations will no longer function.
... is not populated in channel A. The main client operating system partition (COS) housing Windows XP or Vista is at the end of the hard drive and is populated in channel A, the ME cannot function and all AMT or ASF features are not virtualized by the Intel LVMM, and therefore... If this occurs, power off and unplug the system so memory can be type 72h, not formatted, not enumerated, and located at www.hp.com. After a Virtual Appliance is installed, PCI and PCI-e add-in NICs bypassing the SOS. At launch, HP Compaq dc7800p Business PC configurations will no longer function.
Protect Tools User Guide
Page 5
...tasks ...46 Managing HP ProtectTools add-on module settings 46 Enabling and disabling smart card power-on authentication support 46 Enabling and disabling power-on authentication support for Embedded Security ...47 Enabling and disabling DriveLock hard drive protection 48 Using DriveLock... options 50 Enabling and disabling stringent security 50 Enabling and disabling power-on authentication on Windows restart 50 6 Drive Encryption for HP ProtectTools Encryption management ...53 User management ...54 Recovery ...55 7 Troubleshooting Credential Manager for ProtectTools 56 Embedded Security...
...tasks ...46 Managing HP ProtectTools add-on module settings 46 Enabling and disabling smart card power-on authentication support 46 Enabling and disabling power-on authentication support for Embedded Security ...47 Enabling and disabling DriveLock hard drive protection 48 Using DriveLock... options 50 Enabling and disabling stringent security 50 Enabling and disabling power-on authentication on Windows restart 50 6 Drive Encryption for HP ProtectTools Encryption management ...53 User management ...54 Recovery ...55 7 Troubleshooting Credential Manager for ProtectTools 56 Embedded Security...