Quick Setup and Getting Started Guide
Page 23
... be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the system before turning it in Computer Setup. If the system beeps, then the keyboard should be plugged into the monitor connector on power loss is connected into these ports, the monitor will be sure that all...
... be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the system before turning it in Computer Setup. If the system beeps, then the keyboard should be plugged into the monitor connector on power loss is connected into these ports, the monitor will be sure that all...
Quick Setup and Getting Started Guide
Page 27
... assembly. 4. stressful on the graphics subsystem Lower the display resolution for suggestions on how to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. OR The heatsink is plugged in the application. 2. Computer powered off automatically and the Power LED flashes...
... assembly. 4. stressful on the graphics subsystem Lower the display resolution for suggestions on how to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. OR The heatsink is plugged in the application. 2. Computer powered off automatically and the Power LED flashes...
Quick Setup and Getting Started Guide
Page 30
... proper installation. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system ...a DIMM module. 1. For systems with HP memory. 4. Reseat the graphics card. or memory modules were installed in the upgrade 1. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing...
... proper installation. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system ...a DIMM module. 1. For systems with HP memory. 4. Reseat the graphics card. or memory modules were installed in the upgrade 1. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing...
Quick Setup and Getting Started Guide
Page 31
Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Replace the system board. Once bad ...Hardware Installation Problems (continued) Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Check each option ...
Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Replace the system board. Once bad ...Hardware Installation Problems (continued) Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Check each option ...
Desktop Management Guide
Page 21
... files. The Boot Block is a flash-protected section of the system ROM containing the video option ROM image is detected, the system power LED will beep 8 times. If the system successfully reprograms the ROM, the system will be displayed on . ● If the system BIOS image is valid, the system starts...
... files. The Boot Block is a flash-protected section of the system ROM containing the video option ROM image is detected, the system power LED will beep 8 times. If the system successfully reprograms the ROM, the system will be displayed on . ● If the system BIOS image is valid, the system starts...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 17
... not shut down the computer by pressing any key. See Solving Hardware Installation Problems on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and...
... not shut down the computer by pressing any key. See Solving Hardware Installation Problems on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 22
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. Ensure that the power button harness is properly connected to...
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. Ensure that the power button harness is properly connected to...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 24
... the issue, contact Customer Support. 16 Quick Setup & Getting Started ENWW accepting the changes. Enter Computer Setup (F10) and enable the USB ports. Observe the beeps and LED lights on . You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict.... Beeps and flashing LEDs are using the correct memory modules and to deselect the automatic settings for specific problems. 3. A plug and play board may not automatically ...
... the issue, contact Customer Support. 16 Quick Setup & Getting Started ENWW accepting the changes. Enter Computer Setup (F10) and enable the USB ports. Observe the beeps and LED lights on . You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict.... Beeps and flashing LEDs are using the correct memory modules and to deselect the automatic settings for specific problems. 3. A plug and play board may not automatically ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 25
... with HP memory. 4. Replace the graphics card. 3. Replace DIMMs one at a time to the DIMMs or the system board, you must always be installed. 3. Replace third-party memory with a graphics card: 1. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop...
... with HP memory. 4. Replace the graphics card. 3. Replace DIMMs one at a time to the DIMMs or the system board, you must always be installed. 3. Replace third-party memory with a graphics card: 1. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 26
... panel LED codes as well as the audible codes that may occur before proceeding. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. If the LED is identified, remove and replace bad option card. 3. Not all models.... Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Power off the computer and remove the power cord ...
... panel LED codes as well as the audible codes that may occur before proceeding. Table 3 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. If the LED is identified, remove and replace bad option card. 3. Not all models.... Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Power off the computer and remove the power cord ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 27
...the device that the processor is causing the failure. ENWW Basic Troubleshooting 19 Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Red Power LED flashes 2 two times, once every second, followed by .../fan assembly. If fan is plugged in Suspend to wake the computer. Processor not installed (not an indicator of bad processor). 1. Beeps stop after fifth iteration but is causing the problem by a two second pause. Open the hood and ensure the 4 or supply is...
...the device that the processor is causing the failure. ENWW Basic Troubleshooting 19 Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Red Power LED flashes 2 two times, once every second, followed by .../fan assembly. If fan is plugged in Suspend to wake the computer. Processor not installed (not an indicator of bad processor). 1. Beeps stop after fifth iteration but is causing the problem by a two second pause. Open the hood and ensure the 4 or supply is...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 28
...unplug the computer power cord before attempting to isolate the faulty module. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Invalid ROM..., once every second, followed by a two second pause. For systems with HP memory. 4. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. For systems ...
...unplug the computer power cord before attempting to isolate the faulty module. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace the graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Invalid ROM..., once every second, followed by a two second pause. For systems with HP memory. 4. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. For systems ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 29
...every second, followed by removing the card (one at a time if multiple cards), then power on . Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Proper voltage setting depends on the rear of ... board. If the ENWW Basic Troubleshooting 21 Replace the system board. 3. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause.
...every second, followed by removing the card (one at a time if multiple cards), then power on . Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Proper voltage setting depends on the rear of ... board. If the ENWW Basic Troubleshooting 21 Replace the system board. 3. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 30
It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 40
... image is detected, the system power LED will beep 8 times. Simultaneously, the speaker will blink red... will automatically power off the power. 2. Turn on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the computer when prompted... be displayed on to restart the computer. 3-10 433612-001 Service Reference Guide, dc7700 Remove the removable media used to locally update or restore the system BIOS on ...-protected section of a ROM flash failure. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. Turn the power...
... image is detected, the system power LED will beep 8 times. Simultaneously, the speaker will blink red... will automatically power off the power. 2. Turn on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the computer when prompted... be displayed on to restart the computer. 3-10 433612-001 Service Reference Guide, dc7700 Remove the removable media used to locally update or restore the system BIOS on ...-protected section of a ROM flash failure. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. Turn the power...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 213
...not blocked and the processor cooling fan is not properly attached to RAM mode (some models only) or normal Suspend mode. Service Reference Guide, dc7700 433612-001 C-9 No all models. None required. If the LED is plugged onto the system board header. 3. POST Diagnostic Front Panel LEDs and... and refer to the system board. Look for flashing LEDs on . Recommended actions in which they should be blocked or not turning. Beeps stop after fifth iteration but is always applied to the following table are listed in the order in the following table to wake the ...
...not blocked and the processor cooling fan is not properly attached to RAM mode (some models only) or normal Suspend mode. Service Reference Guide, dc7700 433612-001 C-9 No all models. None required. If the LED is plugged onto the system board header. 3. POST Diagnostic Front Panel LEDs and... and refer to the system board. Look for flashing LEDs on . Recommended actions in which they should be blocked or not turning. Beeps stop after fifth iteration but is always applied to the following table are listed in the order in the following table to wake the ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 214
...see that is solved. C-10 433612-001 Service Reference Guide, dc7700 Continue adding devices one at a time and repeat this procedure until problem is causing the failure. Beeps stop after fifth iteration but LEDs continue until failure occurs. ...DIMMs. 2. Red Power LED flashes four times, once every second, followed by a two second pause. Recommended Action 1. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator of bad processor). POST Error Messages POST Diagnostic Front Panel...). Power on the system board. 2. Replace third-party memory with HP memory. 4.
...see that is solved. C-10 433612-001 Service Reference Guide, dc7700 Continue adding devices one at a time and repeat this procedure until problem is causing the failure. Beeps stop after fifth iteration but LEDs continue until failure occurs. ...DIMMs. 2. Red Power LED flashes four times, once every second, followed by a two second pause. Recommended Action 1. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator of bad processor). POST Error Messages POST Diagnostic Front Panel...). Power on the system board. 2. Replace third-party memory with HP memory. 4.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
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... image. For systems with integrated graphics, replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Service Reference Guide, dc7700 433612-001 C-11 Beeps 6 7 8 Possible Cause Pre-video graphics error. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity...
... image. For systems with integrated graphics, replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Service Reference Guide, dc7700 433612-001 C-11 Beeps 6 7 8 Possible Cause Pre-video graphics error. POST Error Messages POST Diagnostic Front Panel LEDs and Audible Codes (Continued) Activity...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 216
...that the voltage selector, located on the system to see if fault goes away. 2. Beeps stop after fifth iteration but is identified, remove and replace the bad option card. ... a two second pause. Once a bad card is unable to the appropriate voltage. Beeps 9 10 Possible Cause System powers on your region. 2. Proper voltage setting depends on but LEDs continue until problem ...is solved. Beeps stop after fifth iteration but LEDs continue until problem is set to boot. POST Error Messages...
...that the voltage selector, located on the system to see if fault goes away. 2. Beeps stop after fifth iteration but is identified, remove and replace the bad option card. ... a two second pause. Once a bad card is unable to the appropriate voltage. Beeps 9 10 Possible Cause System powers on your region. 2. Proper voltage setting depends on but LEDs continue until problem ...is solved. Beeps stop after fifth iteration but LEDs continue until problem is set to boot. POST Error Messages...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 217
... to the system board. 4. If the hard drive LED turns green, the power button is plugged into a working correctly. Try the following: 1. Beeps None Possible Cause System unable to the appropriate voltage. Check that the unit is working AC outlet. 2. Recommended Action Press and hold the power button...on, remove the expansion cards one at a time until the 5 V_aux light on the system board turns on green then: 1. Service Reference Guide, dc7700 433612-001 C-13 If the hard drive LED does not turn on . If the 5 V_aux light on the system board is turned on your ...
... to the system board. 4. If the hard drive LED turns green, the power button is plugged into a working correctly. Try the following: 1. Beeps None Possible Cause System unable to the appropriate voltage. Check that the unit is working AC outlet. 2. Recommended Action Press and hold the power button...on, remove the expansion cards one at a time until the 5 V_aux light on the system board turns on green then: 1. Service Reference Guide, dc7700 433612-001 C-13 If the hard drive LED does not turn on . If the 5 V_aux light on the system board is turned on your ...