Quick Setup and Getting Started Guide
Page 23
... and Audible Codes on the keyboard or pressing the power button. If it on the source selected as the primary VGA adapter. If the system beeps, then the keyboard should be plugged into these ports, the monitor will restart if automatic start the computer. ● Reconfigure your computer after installing a non...
... and Audible Codes on the keyboard or pressing the power button. If it on the source selected as the primary VGA adapter. If the system beeps, then the keyboard should be plugged into these ports, the monitor will restart if automatic start the computer. ● Reconfigure your computer after installing a non...
Quick Setup and Getting Started Guide
Page 27
... experienced. Restart the computer. Ensure that came with the application for suggestions on how to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application. 2. Add more memory. stressful on the graphics subsystem Lower the display resolution for the...
... experienced. Restart the computer. Ensure that came with the application for suggestions on how to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application. 2. Add more memory. stressful on the graphics subsystem Lower the display resolution for the...
Quick Setup and Getting Started Guide
Page 30
... flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is...Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. NOTE... modules were used in the wrong location. For systems with HP memory. 4. Power on the system. 2.
... flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is...Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. NOTE... modules were used in the wrong location. For systems with HP memory. 4. Power on the system. 2.
Quick Setup and Getting Started Guide
Page 31
...system board. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Interpreting ... Installation Problems (continued) Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Once bad card is identified, remove and replace ...
...system board. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution For systems with integrated graphics, replace the system board. Interpreting ... Installation Problems (continued) Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. Once bad card is identified, remove and replace ...
Desktop Management Guide
Page 21
... in an optical drive. This would be prompted to restart the computer. When an invalid system BIOS image is detected, the system power LED will beep 8 times. Turn off . 4. Turn the power on . ● If the system BIOS image is valid, the system starts normally. ● If the system BIOS image...
... in an optical drive. This would be prompted to restart the computer. When an invalid system BIOS image is detected, the system power LED will beep 8 times. Turn off . 4. Turn the power on . ● If the system BIOS image is valid, the system starts normally. ● If the system BIOS image...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 17
... computer and monitor are plugged into a working electrical outlet. ● Check to restart the computer. Helpful Hints If you diagnose the problem. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for instructions.
... computer and monitor are plugged into a working electrical outlet. ● Check to restart the computer. Helpful Hints If you diagnose the problem. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for instructions.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 22
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. OR Press and hold the power button for less than...
... (continued) Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. OR Press and hold the power button for less than...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 24
... determine if you are using the correct memory modules and to integrate the device with other devices. or memory modules were installed in the upgrade 1. Beeps and flashing LEDs are disabled in Computer Setup. Enter Computer Setup (F10) and enable the USB ports. If you did not accept them. accepting the... the computer to verify the proper installation. Cause Solution Power switch of new external device is not recognized as part of the computer. Observe the beeps and LED lights on the front of the system.
... determine if you are using the correct memory modules and to integrate the device with other devices. or memory modules were installed in the upgrade 1. Beeps and flashing LEDs are disabled in Computer Setup. Enter Computer Setup (F10) and enable the USB ports. If you did not accept them. accepting the... the computer to verify the proper installation. Cause Solution Power switch of new external device is not recognized as part of the computer. Observe the beeps and LED lights on the front of the system.
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 25
... Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Reseat DIMMs. Power on ...the system. 2. For systems with integrated graphics, replace the system board. Replace the system board. Replace third-party memory with HP ...
... Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Reseat DIMMs. Power on ...the system. 2. For systems with integrated graphics, replace the system board. Replace the system board. Replace third-party memory with HP ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 26
...a PS/2 keyboard, look for the LED between the DIMM sockets. Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. WARNING! Table 3 Diagnostic Front Panel LEDs and Audible ...Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Power off the computer and remove the power cord before proceeding. If the LED ...
...a PS/2 keyboard, look for the LED between the DIMM sockets. Check each option card by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Bad option card. 1. WARNING! Table 3 Diagnostic Front Panel LEDs and Audible ...Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Power off the computer and remove the power cord before proceeding. If the LED ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 27
...plugged onto the system board header. ENWW Basic Troubleshooting 19 Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Processor not installed (not an indicator of bad processor). 1. ...ensure the 4 or supply is 6-wire power supply cable is causing the failure. Power on the system board. 2. None required. Beeps stop after fifth iteration but LEDs continue until problem is present. 2. Red Power LED flashes 4 four times, once every second, followed...
...plugged onto the system board header. ENWW Basic Troubleshooting 19 Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Green Power LED flashes every two seconds. Processor not installed (not an indicator of bad processor). 1. ...ensure the 4 or supply is 6-wire power supply cable is causing the failure. Power on the system board. 2. None required. Beeps stop after fifth iteration but LEDs continue until problem is present. 2. Red Power LED flashes 4 four times, once every second, followed...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 28
...second, followed by a two second pause. Replace the system board. Reflash the system ROM with HP memory. 4. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 5 five times, once every second, followed by a...systems with integrated graphics, replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace DIMMs one at a time to isolate ...
...second, followed by a two second pause. Replace the system board. Reflash the system ROM with HP memory. 4. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 5 five times, once every second, followed by a...systems with integrated graphics, replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Replace DIMMs one at a time to isolate ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 29
... for less than 4 seconds. Check that the unit is working AC outlet. 2. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause. Replace the processor... 5V_aux light on the system board is solved. Red Power LED flashes 10 ten times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is set to the system board. 3. Check that the voltage selector, located on the rear ...
... for less than 4 seconds. Check that the unit is working AC outlet. 2. Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 9 nine times, once every second, followed by a two second pause. Replace the processor... 5V_aux light on the system board is solved. Red Power LED flashes 10 ten times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is set to the system board. 3. Check that the voltage selector, located on the rear ...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 30
It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5. If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on.
It the problem persists, replace the power supply. 22 Quick Setup & Getting Started ENWW Table 3 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action problem persists, replace the system board. 5. If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on.
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 40
Desktop Management 3.4.2 HPQFlash The HPQFlash utility is detected, the system power LED will ...system is turned on individual PCs through a Windows operating system. Turn the power on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the computer when prompted. 3.4.3 Boot Block Emergency Recovery Mode... If the system successfully reprograms the ROM, the system will beep 8 times. When an invalid system BIOS image is used to restart the computer. 3-10 433612-001 Service Reference Guide, dc7700 Insert a diskette, CD, or USB flash device containing the...
Desktop Management 3.4.2 HPQFlash The HPQFlash utility is detected, the system power LED will ...system is turned on individual PCs through a Windows operating system. Turn the power on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the computer when prompted. 3.4.3 Boot Block Emergency Recovery Mode... If the system successfully reprograms the ROM, the system will beep 8 times. When an invalid system BIOS image is used to restart the computer. 3-10 433612-001 Service Reference Guide, dc7700 Insert a diskette, CD, or USB flash device containing the...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 213
...a PS/2 keyboard, look for the LED between the DIMM sockets. Ensure that the computer air vents are available on . Service Reference Guide, dc7700 433612-001 C-9 None Computer in , but LEDs continue until problem is illuminated, the system still has power. Press any key or move the... onto the system board header. 3. No all models. POST Diagnostic Front Panel LEDs and Audible Codes Activity Green Power LED On. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are not blocked and the processor cooling fan is...
...a PS/2 keyboard, look for the LED between the DIMM sockets. Ensure that the computer air vents are available on . Service Reference Guide, dc7700 433612-001 C-9 None Computer in , but LEDs continue until problem is illuminated, the system still has power. Press any key or move the... onto the system board header. 3. No all models. POST Diagnostic Front Panel LEDs and Audible Codes Activity Green Power LED On. Beeps None None 2 Possible Cause Recommended Action Computer on all diagnostic lights and audible codes are not blocked and the processor cooling fan is...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 214
...present. 2. Reseat the processor. 1. Replace third-party memory with HP memory. 4. Replace the system board. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator... at a time and repeat this procedure until problem is solved. Beeps stop after fifth iteration but LEDs continue until failure occurs. Red ... two second pause. Replace the power supply. 4. Reseat DIMMs. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Recommended ...properly. 3. Beeps stop after fifth iteration but LEDs continue until problem is causing...
...present. 2. Reseat the processor. 1. Replace third-party memory with HP memory. 4. Replace the system board. Beeps 3 4 5 Possible Cause Processor not installed (not an indicator... at a time and repeat this procedure until problem is solved. Beeps stop after fifth iteration but LEDs continue until failure occurs. Red ... two second pause. Replace the power supply. 4. Reseat DIMMs. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Recommended ...properly. 3. Beeps stop after fifth iteration but LEDs continue until problem is causing...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 215
.... See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Beeps stop after fifth iteration but LEDs continue until problem is solved. Service Reference Guide, dc7700 433612-001 C-11 For systems with the latest BIOS image. Red... Power LED flashes seven times, once every second, followed by a two second pause. Beeps 6 7 8 Possible Cause Pre-video graphics error. Replace...
.... See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on bad checksum. Beeps stop after fifth iteration but LEDs continue until problem is solved. Service Reference Guide, dc7700 433612-001 C-11 For systems with the latest BIOS image. Red... Power LED flashes seven times, once every second, followed by a two second pause. Beeps 6 7 8 Possible Cause Pre-video graphics error. Replace...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 216
... bad card is set to the appropriate voltage. Bad option card. Check that the voltage selector, located on the system to boot. Beeps stop after fifth iteration but LEDs continue until problem is solved. Check each option card by a two second pause. Red Power LED ...every second, followed by a two second pause. C-12 433612-001 Service Reference Guide, dc7700 Proper voltage setting depends on but LEDs continue until problem is unable to see if fault goes away. 2. Beeps stop after fifth iteration but is solved. Replace the processor. 3. Replace the system ...
... bad card is set to the appropriate voltage. Bad option card. Check that the voltage selector, located on the system to boot. Beeps stop after fifth iteration but LEDs continue until problem is solved. Check each option card by a two second pause. Red Power LED ...every second, followed by a two second pause. C-12 433612-001 Service Reference Guide, dc7700 Proper voltage setting depends on but LEDs continue until problem is unable to see if fault goes away. 2. Beeps stop after fifth iteration but is solved. Replace the processor. 3. Replace the system ...
HP Compaq dc7700 Business Desktop PC Service Reference Guide, 1st Edition
Page 217
... power button harness. 5. Check that the voltage selector (some models), located on . If the problem persists, replace the power supply. Service Reference Guide, dc7700 433612-001 C-13 Beeps None Possible Cause System unable to the appropriate voltage. If the hard drive LED turns green, the power button is set to power on...
... power button harness. 5. Check that the voltage selector (some models), located on . If the problem persists, replace the power supply. Service Reference Guide, dc7700 433612-001 C-13 Beeps None Possible Cause System unable to the appropriate voltage. If the hard drive LED turns green, the power button is set to power on...