Testing on HP Business Desktop PCs
Page 9
... needs. After development is complete and the product is shipped to resolve customer issues, and information is continuously improving. HP attempts to the end user, customer satisfaction is closely monitored and customer-reported problems, requests, and comments are reviewed...updates including BIOS, module HW and SW, along with customer support feedback. On-going qualification process. 9 Additionally, test process improvements are reported when the behavior of the PC is different than what is expected, based on -going Qualifications Testing does not stop after a new Business Desktop...
... needs. After development is complete and the product is shipped to resolve customer issues, and information is continuously improving. HP attempts to the end user, customer satisfaction is closely monitored and customer-reported problems, requests, and comments are reviewed...updates including BIOS, module HW and SW, along with customer support feedback. On-going qualification process. 9 Additionally, test process improvements are reported when the behavior of the PC is different than what is expected, based on -going Qualifications Testing does not stop after a new Business Desktop...
Installing Microsoft Windows Vista on Selected HP Products
Page 1
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP 4 A Note...
... Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on Aero Glass ...4 A Note on User Access Control (UAC 4 A Note on Remote Desktop Protocol (RDP 4 A Note...
Installing Microsoft Windows Vista on Selected HP Products
Page 3
...HP Web site for your system using Computer Setup (F10). 3. Backup All User Data 4. Download the newer version and follow the instructions to install the new System ROM BIOS.... 3 Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business... 9 capable. If installing from optical media, DVD-ROM Optical Drive. Update Drivers and Utilities 3. Clean Installs can be found on Hard Drive (40 GB hard...
...HP Web site for your system using Computer Setup (F10). 3. Backup All User Data 4. Download the newer version and follow the instructions to install the new System ROM BIOS.... 3 Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions Home Premium Business... 9 capable. If installing from optical media, DVD-ROM Optical Drive. Update Drivers and Utilities 3. Clean Installs can be found on Hard Drive (40 GB hard...
Quick Setup and Getting Started Guide
Page 25
... is incorrect. Restart computer. Cursor will not move using the arrow keys on if you will lose any unsaved data. Check the F10 BIOS settings to USB keyboard or mouse. NOTE: Connecting the computer to make sure the internal system speaker is set low or muted. 1. ...or enabled) in the operating system to a live AC outlet prolongs the life of the RTC battery. Cause Solution System volume may need to update the RTC date and time). Use the system volume control available in Computer Setup. Table 1 Solving General Problems (continued) Computer will shut down...
... is incorrect. Restart computer. Cursor will not move using the arrow keys on if you will lose any unsaved data. Check the F10 BIOS settings to USB keyboard or mouse. NOTE: Connecting the computer to make sure the internal system speaker is set low or muted. 1. ...or enabled) in the operating system to a live AC outlet prolongs the life of the RTC battery. Cause Solution System volume may need to update the RTC date and time). Use the system volume control available in Computer Setup. Table 1 Solving General Problems (continued) Computer will shut down...
Desktop Management Guide
Page 10
...a hard drive ● Deploying a software image on one or more new PCs ● Remotely updating the system BIOS in flash ROM (Remote ROM Flash on page 14) ● Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in... the lower-right corner of the HP logo screen when the computer is a BIOS configuration setting that can be changed to always attempt...
...a hard drive ● Deploying a software image on one or more new PCs ● Remotely updating the system BIOS in flash ROM (Remote ROM Flash on page 14) ● Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in... the lower-right corner of the HP logo screen when the computer is a BIOS configuration setting that can be changed to always attempt...
Desktop Management Guide
Page 11
4 Software Updating and Management HP provides several tools for managing and updating software on industry standards that simplifies the integration of HP business computers with Active Management Technology ● HP Proactive Change Notification ● HP Subscriber's Choice HP Client Management Interface Regardless of their choice. HP Client Management Interface is a foundation technology utilized in HP Client Management Solutions. With HP CMI, HP gives...
4 Software Updating and Management HP provides several tools for managing and updating software on industry standards that simplifies the integration of HP business computers with Active Management Technology ● HP Proactive Change Notification ● HP Subscriber's Choice HP Client Management Interface Regardless of their choice. HP Client Management Interface is a foundation technology utilized in HP Client Management Solutions. With HP CMI, HP gives...
Desktop Management Guide
Page 12
Alerts are using TPM measurements to protect the BitLocker keys because flashing the BIOS would invalidate the trust signature that have been packaged in a central file store. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. System Software Manager integrates with enterprise software distribution tools such as CPU, memory, video...
Alerts are using TPM measurements to protect the BitLocker keys because flashing the BIOS would invalidate the trust signature that have been packaged in a central file store. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. System Software Manager integrates with enterprise software distribution tools such as CPU, memory, video...
Desktop Management Guide
Page 14
... use and quick to deploy, while providing a strong foundation for Intel AMT. HP OpenView Client Configuration Manager is a free product for managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, integration with HP Protect Tools and add-on support for future requirements. ● Altiris Local Recovery...
... use and quick to deploy, while providing a strong foundation for Intel AMT. HP OpenView Client Configuration Manager is a free product for managing HP desktops, notebooks and workstations, providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and driver updates, integration with HP Protect Tools and add-on support for future requirements. ● Altiris Local Recovery...
Desktop Management Guide
Page 17
... press Ctrl+P when the monitor light turns green to manuals by category, click White papers. This hot-key enters the Intel Management Engine BIOS Execution (MEBx) setup utility. Turn on /off, cycle power ● Remote diagnosis and repair ◦ Serial-over-LAN-allows console ...: ● ME Platform Configuration ◦ ME Platform State Control-enable/disable management engine ◦ ME Firmware Local Update-local enable/disable management of networked computing assets. For HP-specific information on , press the hot key, Ctrl+P, when the monitor light turns green. NOTE: If you do...
... press Ctrl+P when the monitor light turns green to manuals by category, click White papers. This hot-key enters the Intel Management Engine BIOS Execution (MEBx) setup utility. Turn on /off, cycle power ● Remote diagnosis and repair ◦ Serial-over-LAN-allows console ...: ● ME Platform Configuration ◦ ME Platform State Control-enable/disable management engine ◦ ME Firmware Local Update-local enable/disable management of networked computing assets. For HP-specific information on , press the hot key, Ctrl+P, when the monitor light turns green. NOTE: If you do...
Desktop Management Guide
Page 20
...more PCs simultaneously. Enabling the system administrator to perform this task remotely on Remote ROM Flash, refer to safely upgrade the BIOS on HPQFlash, visit http://www.hp.com/support/files and enter the model number of the computer when prompted. 14 Chapter 5 ROM Flash ENWW The computer ...must be sure to locally update or restore the system BIOS of the computer. By establishing a setup password in the Computer Setup (F10) Utility,...
...more PCs simultaneously. Enabling the system administrator to perform this task remotely on Remote ROM Flash, refer to safely upgrade the BIOS on HPQFlash, visit http://www.hp.com/support/files and enter the model number of the computer when prompted. 14 Chapter 5 ROM Flash ENWW The computer ...must be sure to locally update or restore the system BIOS of the computer. By establishing a setup password in the Computer Setup (F10) Utility,...
Desktop Management Guide
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... 2 Remote System Installation 4 updating and management tools 5 Subscriber's Choice 12 surge-tolerant power supply 34 System Software Manager 6 T temperature, internal computer 34 thermal sensor 34 U unlocking Smart Cover Lock 32 USB flash media device, bootable 17, 19 W Web sites BIOS download 14 Fingerprint Identification Technology 33 HP Client Foundation Suite 8 HP Client Foundation Suite...
... 2 Remote System Installation 4 updating and management tools 5 Subscriber's Choice 12 surge-tolerant power supply 34 System Software Manager 6 T temperature, internal computer 34 thermal sensor 34 U unlocking Smart Cover Lock 32 USB flash media device, bootable 17, 19 W Web sites BIOS download 14 Fingerprint Identification Technology 33 HP Client Foundation Suite 8 HP Client Foundation Suite...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 31
... the lower-right corner of business computers with the client computer, reducing the need for managing and updating software on one or more new PCs. ■ Remotely updating the system BIOS in flash ROM. Service Reference Guide, dc5750 437963-001 3-3 See Section 3.4.1, "Remote ROM Flash." ■ Configuring the system BIOS settings. Desktop Management 3.2 Remote System Installation Remote...
... the lower-right corner of business computers with the client computer, reducing the need for managing and updating software on one or more new PCs. ■ Remotely updating the system BIOS in flash ROM. Service Reference Guide, dc5750 437963-001 3-3 See Section 3.4.1, "Remote ROM Flash." ■ Configuring the system BIOS settings. Desktop Management 3.2 Remote System Installation Remote...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 32
... or third-party updates that automates remote deployment of device drivers and BIOS updates for networked HP business PCs. Using SSM, you can confidently and efficiently use SSM to keep system software updated. SSM then automatically updates any or all ...HP desktop, notebook, and workstation models ■ System Health Scan-check for known hardware issues in your installed base of HP client systems ■ Active Chat-connect to HP customer support to resolve issues 3-4 437963-001 Service Reference Guide, dc5750 Capture detailed information about the processors, hard drives, memory, BIOS...
... or third-party updates that automates remote deployment of device drivers and BIOS updates for networked HP business PCs. Using SSM, you can confidently and efficiently use SSM to keep system software updated. SSM then automatically updates any or all ...HP desktop, notebook, and workstation models ■ System Health Scan-check for known hardware issues in your installed base of HP client systems ■ Active Chat-connect to HP customer support to resolve issues 3-4 437963-001 Service Reference Guide, dc5750 Capture detailed information about the processors, hard drives, memory, BIOS...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 34
...10063; HP alert monitoring ❏ HP hardware driver and BIOS updates ❏ Integration with HP ProtectTools ❏ Free add-on HP OpenView PC Configuration Management Solution, visit http://h20229.www2.hp.com/solutions/ascm/index.html. 3-6 437963-001 Service Reference Guide, dc5750 from ...management of HP desktops and notebooks, and software and hardware maangement for HP Thin Clients. By substituting automation for manual intervention, HP helps its customers lower costs, significantly reduce software related problems, and ensure the software supporting their business operations ...
...10063; HP alert monitoring ❏ HP hardware driver and BIOS updates ❏ Integration with HP ProtectTools ❏ Free add-on HP OpenView PC Configuration Management Solution, visit http://h20229.www2.hp.com/solutions/ascm/index.html. 3-6 437963-001 Service Reference Guide, dc5750 from ...management of HP desktops and notebooks, and software and hardware maangement for HP Thin Clients. By substituting automation for manual intervention, HP helps its customers lower costs, significantly reduce software related problems, and ensure the software supporting their business operations ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
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... the ROM from the HP driver and support page: http:\\h18000.www1.hp.com/support/files. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from being unintentionally updated or overwritten. Service Reference Guide, dc5750 437963-001 3-7 For ... is a client-based service from the centralized network management console. Starting with new business desktops, notebooks, and workstations released in 2006, all will supply you with HP Backup and Recovery Manager. 3.4 ROM Flash The computer's BIOS is important to establish a setup password.
... the ROM from the HP driver and support page: http:\\h18000.www1.hp.com/support/files. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from being unintentionally updated or overwritten. Service Reference Guide, dc5750 437963-001 3-7 For ... is a client-based service from the centralized network management console. Starting with new business desktops, notebooks, and workstations released in 2006, all will supply you with HP Backup and Recovery Manager. 3.4 ROM Flash The computer's BIOS is important to establish a setup password.
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 37
...the ROM, the system will beep 8 times. Remove the removable media used to locally update or restore the system BIOS on individual PCs through a Windows operating system. Service Reference Guide, dc5750 437963-001 3-9 This would be incomplete. To recover the system after it is detected...files. For example, if a power failure were to restart the computer. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the computer when ...
...the ROM, the system will beep 8 times. Remove the removable media used to locally update or restore the system BIOS on individual PCs through a Windows operating system. Service Reference Guide, dc5750 437963-001 3-9 This would be incomplete. To recover the system after it is detected...files. For example, if a power failure were to restart the computer. Desktop Management 3.4.2 HPQFlash The HPQFlash utility is used to upgrade the BIOS. 5. For more information on HPQFlash, visit http://www.hp.com/support/files and enter the product name/number of the computer when ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 98
... After installing a new processor onto the system board, always update the system ROM to evenly seat the heatsink on the Web at: http://h18000.www1.hp.com/support/files. 6-30 437963-001 Service Reference Guide, dc5750 Removal and Replacement Procedures- Microtower (MT) Chassis Ä CAUTION...: Heatsink retaining screws should be found on the processor. This is especially important as in an X) to ensure that the latest version of the BIOS...
... After installing a new processor onto the system board, always update the system ROM to evenly seat the heatsink on the Web at: http://h18000.www1.hp.com/support/files. 6-30 437963-001 Service Reference Guide, dc5750 Removal and Replacement Procedures- Microtower (MT) Chassis Ä CAUTION...: Heatsink retaining screws should be found on the processor. This is especially important as in an X) to ensure that the latest version of the BIOS...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 136
... should be found on the Web at: http:\\h18000.www1.hp.com/support/files. 7-30 437963-001 Service Reference Guide, dc5750 Removal and Replacement Procedures- This is especially important as in an X) to ensure that the latest version of the BIOS is being used on the processor. The latest system... BIOS can be tightened in diagonally opposite pairs (as the pins on the socket are very fragile and any damage to them may require replacing the system board. ✎ After installing a new processor onto the system board, always update the system ROM to evenly...
... should be found on the Web at: http:\\h18000.www1.hp.com/support/files. 7-30 437963-001 Service Reference Guide, dc5750 Removal and Replacement Procedures- This is especially important as in an X) to ensure that the latest version of the BIOS is being used on the processor. The latest system... BIOS can be tightened in diagonally opposite pairs (as the pins on the socket are very fragile and any damage to them may require replacing the system board. ✎ After installing a new processor onto the system board, always update the system ROM to evenly...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
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CD 1-2 ROM BIOS Flash 3-7 Subscriber's Choice 3-7 support software 3-15 support software CD subscription 1-1 Index-6 437963-001 Service Reference Guide, dc5750 CD 1-2 retired solutions 3-7 servicing computer 5-7 Subscriber's Choice 3-7 updating and management 3-3 spare part number tamper resistant wrench 5-7... Setup Utilities 2-1 Drive Protection System 3-25 Fault Notification and Recovery 3-25 HP Backup and Recovery Manager 1-2, 3-2 HP Client Foundation Suite 3-5 HP Client Manger 3-4 HP Client Premium Suite 3-5 HP Insight Diagnostics 2-14 to D-36 U unlocking Smart Cover Lock 3-24 USB...
CD 1-2 ROM BIOS Flash 3-7 Subscriber's Choice 3-7 support software 3-15 support software CD subscription 1-1 Index-6 437963-001 Service Reference Guide, dc5750 CD 1-2 retired solutions 3-7 servicing computer 5-7 Subscriber's Choice 3-7 updating and management 3-3 spare part number tamper resistant wrench 5-7... Setup Utilities 2-1 Drive Protection System 3-25 Fault Notification and Recovery 3-25 HP Backup and Recovery Manager 1-2, 3-2 HP Client Foundation Suite 3-5 HP Client Manger 3-4 HP Client Premium Suite 3-5 HP Insight Diagnostics 2-14 to D-36 U unlocking Smart Cover Lock 3-24 USB...
RAID on HP Compaq dc5750 Business PCs
Page 10
... download the latest BIOS softpaq go to the dc5750 software and drivers website at the appropriate time, you must be sure to back up supported RAID configurations where customers have a BIOS version of 1.53 or later, you are attempting to update the BIOS of a system already in RAID mode, the BIOS CD method is no...to access the utility. 3. Press F10 as soon as the monitor light turns green. If you do not press F10 at http:// h18007.www1.hp.com/support/files/hpcpqdt/us/locate/64_6313.html#0. Press F10 as soon as the monitor light turns green. To verify your language from the list...
... download the latest BIOS softpaq go to the dc5750 software and drivers website at the appropriate time, you must be sure to back up supported RAID configurations where customers have a BIOS version of 1.53 or later, you are attempting to update the BIOS of a system already in RAID mode, the BIOS CD method is no...to access the utility. 3. Press F10 as soon as the monitor light turns green. If you do not press F10 at http:// h18007.www1.hp.com/support/files/hpcpqdt/us/locate/64_6313.html#0. Press F10 as soon as the monitor light turns green. To verify your language from the list...