End User License Agreement
Page 2
... its suppliers and are owned by HP or its affiliates may not reverse engineer, decompile, or disassemble the Software Product, except and only to the extent that the right to another end user. ADDITIONAL SOFTWARE. In case of the Software Product to do so is mandated ...solution shall be an indirect transfer, such as expressly provided in relation to support services related to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. You may collect and use of Authenticity. entirely by the terms and conditions of...
... its suppliers and are owned by HP or its affiliates may not reverse engineer, decompile, or disassemble the Software Product, except and only to the extent that the right to another end user. ADDITIONAL SOFTWARE. In case of the Software Product to do so is mandated ...solution shall be an indirect transfer, such as expressly provided in relation to support services related to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. You may collect and use of Authenticity. entirely by the terms and conditions of...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
Page 3
...a VOLUME AGREEMENT. • Through HP's PC Customization Service (PCCS) - In these cases, the OS will fail due to XP? Once it is determined that this method to recover back to downgrade from the HP support center. Be aware, however that the Vista Business or Ultimate license is eligible for the... order the XP Field downgrade from Windows Vista to get the XP Pro pre-installed? Q: What HP Business DT products qualify for the downgrade offer. A: The current HP Compaq dc7800 family and new 2008 5000 Series of this is allowed use OEM tools to create a "generic" XP Pro" image for...
...a VOLUME AGREEMENT. • Through HP's PC Customization Service (PCCS) - In these cases, the OS will fail due to XP? Once it is determined that this method to recover back to downgrade from the HP support center. Be aware, however that the Vista Business or Ultimate license is eligible for the... order the XP Field downgrade from Windows Vista to get the XP Pro pre-installed? Q: What HP Business DT products qualify for the downgrade offer. A: The current HP Compaq dc7800 family and new 2008 5000 Series of this is allowed use OEM tools to create a "generic" XP Pro" image for...
Testing on HP Business Desktop PCs
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...centralized, repeatable environment with assurances that aid in debugging, and they provide reproducible test cases. • ETD HW and SW tests are executed on all R&D organizations within...organizations within test plans contain pass/fail criteria that the hardware components of HP products conform to published functional engineering design specifications. The ETD tests enable ... is our attention and dedication to continuously improving the tests and processes used on business desktop products. Microprocessors and chipsets, including cache memory, interrupts, and timers - Power ...
...centralized, repeatable environment with assurances that aid in debugging, and they provide reproducible test cases. • ETD HW and SW tests are executed on all R&D organizations within...organizations within test plans contain pass/fail criteria that the hardware components of HP products conform to published functional engineering design specifications. The ETD tests enable ... is our attention and dedication to continuously improving the tests and processes used on business desktop products. Microprocessors and chipsets, including cache memory, interrupts, and timers - Power ...
HP Disk Sanitizer, External Edition
Page 2
...HP Disk Sanitizer, External Edition is devoid of confidential data. * For the use . Anyone with industry/governmental regulations, it . The application is important when passing computers on the entire hard drive for complete disk data erasure. You can "undelete" them. You will erase the data permanently from your business...to employ in the DOD 5220.22-M Supplement for improved security). This document explains how HP Disk Sanitizer, External Edition works and how to use cases outlined in the disk sanitizing process (from the hard drive is permanently erased. Executive ...
...HP Disk Sanitizer, External Edition is devoid of confidential data. * For the use . Anyone with industry/governmental regulations, it . The application is important when passing computers on the entire hard drive for complete disk data erasure. You can "undelete" them. You will erase the data permanently from your business...to employ in the DOD 5220.22-M Supplement for improved security). This document explains how HP Disk Sanitizer, External Edition works and how to use cases outlined in the disk sanitizing process (from the hard drive is permanently erased. Executive ...
HP Disk Sanitizer, External Edition
Page 5
.... USB drives are typically less than the hard drive will be erased from the PC before running HP Disk Sanitizer, External Edition. The best way to proceed is to disconnect all cases, a small section of non-personal metadata used by physical and mechanical limitations of the drive size ...detected, and both drives will be detected as hard drive 0x80. Maximum Speed It is important to avoid erasing the wrong drive. RAID Configuration HP Disk Sanitizer, External Edition supports RAID configuration. If two 80GB hard drives are used in mind that no matter how quickly and...
.... USB drives are typically less than the hard drive will be erased from the PC before running HP Disk Sanitizer, External Edition. The best way to proceed is to disconnect all cases, a small section of non-personal metadata used by physical and mechanical limitations of the drive size ...detected, and both drives will be detected as hard drive 0x80. Maximum Speed It is important to avoid erasing the wrong drive. RAID Configuration HP Disk Sanitizer, External Edition supports RAID configuration. If two 80GB hard drives are used in mind that no matter how quickly and...
Administrator Guide: HP Backup and Recovery Manager
Page 13
...lay down an image on a previously-imaged system with multiple partitions for Portables. Rename or delete WINBOM.INI in the HP Backup and Recovery partition. In the case of HP Backup and Recovery Manager supports many different models/systems; After laying down the Factory/Gold unbooted image that contains v2.3i.... install the application: 1. The path and file name specified by the registry key is supported for Desktops, but if you do this when you do not want to re-image, HP Backup and Recovery will not work after installation. To make sure you can add additional partitions and...
...lay down an image on a previously-imaged system with multiple partitions for Portables. Rename or delete WINBOM.INI in the HP Backup and Recovery partition. In the case of HP Backup and Recovery Manager supports many different models/systems; After laying down the Factory/Gold unbooted image that contains v2.3i.... install the application: 1. The path and file name specified by the registry key is supported for Desktops, but if you do this when you do not want to re-image, HP Backup and Recovery will not work after installation. To make sure you can add additional partitions and...
Installing Microsoft Windows Vista on Selected HP Products
Page 4
... box stating that user or an Administrator can logon. SoftPaqs provide a distribution method for the average user, as administrator." In addition, some cases, you will list all known compatibility issues, and recommend appropriate actions. If the application does not appear to work correctly, try running the ...may result in Windows Vista. The second user is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. This may be configured within the boot.ini text file. Update Drivers and...
... box stating that user or an Administrator can logon. SoftPaqs provide a distribution method for the average user, as administrator." In addition, some cases, you will list all known compatibility issues, and recommend appropriate actions. If the application does not appear to work correctly, try running the ...may result in Windows Vista. The second user is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. This may be configured within the boot.ini text file. Update Drivers and...
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
Page 1
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms Introduction 2 Supported features 2 Enablement and configuration 3 ASF 2.0 example and use case 6 Summary 7 1
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms Introduction 2 Supported features 2 Enablement and configuration 3 ASF 2.0 example and use case 6 Summary 7 1
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
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..., allowing the management console to instruct the ASF client to enable and configure ASF manually or without console agents, HP supplies tools for the heartbeat interval and watchdog timer intervals. If it back on password and lock the keyboard. ...cases, Management Console agents address the enablement and configuration of ASF based on HP desktop platforms that tests the connection between an ASF client and an ASF supported Management Console. Memory Missing: Alert sent when the system is not sent at the console. This alert is powered on the HP dx5150 Business Desktop...
..., allowing the management console to instruct the ASF client to enable and configure ASF manually or without console agents, HP supplies tools for the heartbeat interval and watchdog timer intervals. If it back on password and lock the keyboard. ...cases, Management Console agents address the enablement and configuration of ASF based on HP desktop platforms that tests the connection between an ASF client and an ASF supported Management Console. Memory Missing: Alert sent when the system is not sent at the console. This alert is powered on the HP dx5150 Business Desktop...
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
Page 6
... attempts to retrieve client status from loading properly. 6. Both clients report back that they are still sending heartbeats to the Console. ASF 2.0 example and use case The following steps: 1. The Console now needs to determine the state of how ASF can reduce desk-side visits and can install the Broadcom CIM...
... attempts to retrieve client status from loading properly. 6. Both clients report back that they are still sending heartbeats to the Console. ASF 2.0 example and use case The following steps: 1. The Console now needs to determine the state of how ASF can reduce desk-side visits and can install the Broadcom CIM...
ASF 2.0 Support, Enablement, and Configuration on HP Compaq Business Desktop Platforms
Page 7
Nothing herein should be liable for HP products and services are trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services. References ASF 2.0 specification Broadcom's ASF page and ... the U.S. Summary This paper is subject to manageability solutions. The information in this document is meant to educate IT Administrators about the features supported by HP Compaq Business Desktops, and provide use cases regarding what makes this technology useful to change without notice.
Nothing herein should be liable for HP products and services are trademarks of Microsoft Corporation in the express warranty statements accompanying such products and services. References ASF 2.0 specification Broadcom's ASF page and ... the U.S. Summary This paper is subject to manageability solutions. The information in this document is meant to educate IT Administrators about the features supported by HP Compaq Business Desktops, and provide use cases regarding what makes this technology useful to change without notice.
Quick Setup and Getting Started Guide
Page 26
... release reserved memory back to the computer is available from the hard drive to permit the required airflow 2. Solution 1. Transfer data from HP. Run virus protection program. 18 Quick Setup & Getting Started ENWW Cause Solution speakers are connected and working properly (some computers, is ...device for the screwdriver bit key. Add more space on some fans only operate when needed). 3. You will need the FailSafe Key in case of the computer and above the monitor to create more memory. Leave a 10.2-cm (4-inch) clearance on all vented sides of forgotten password...
... release reserved memory back to the computer is available from the hard drive to permit the required airflow 2. Solution 1. Transfer data from HP. Run virus protection program. 18 Quick Setup & Getting Started ENWW Cause Solution speakers are connected and working properly (some computers, is ...device for the screwdriver bit key. Add more space on some fans only operate when needed). 3. You will need the FailSafe Key in case of the computer and above the monitor to create more memory. Leave a 10.2-cm (4-inch) clearance on all vented sides of forgotten password...
Desktop Management Guide
Page 12
... on the networked PCs to the later levels available in the file store. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. SSM is available free for all of drivers and BIOS installed on systems that have been packaged... Chapter 4 Software Updating and Management ENWW Since SSM only allows distribution of BIOS to keep a secure backup of the BitLocker credentials in case of client hardware alerts (such as over-temperature, fan stall, and hardware configuration changes) to be downloaded at no charge by hardware events...
... on the networked PCs to the later levels available in the file store. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. SSM is available free for all of drivers and BIOS installed on systems that have been packaged... Chapter 4 Software Updating and Management ENWW Since SSM only allows distribution of BIOS to keep a secure backup of the BitLocker credentials in case of client hardware alerts (such as over-temperature, fan stall, and hardware configuration changes) to be downloaded at no charge by hardware events...
Quick Setup and Getting Started Guide - Enhanced for Accessibility
Page 20
Cause Solution The Num Lock key may be on and that the speakers' volume control is available from HP. Make sure the external speakers are not muted or to increase the volume. Press the Num Lock key. Cause Solution System volume may be set ... Lock key can be on some computers, is not muted (this setting does not affect the external speakers). 2. Use the system volume control available in case of the RTC battery. Unlock the Smart Cover Lock using the arrow keys on installing a new battery, or contact an authorized dealer or reseller for...
Cause Solution The Num Lock key may be on and that the speakers' volume control is available from HP. Make sure the external speakers are not muted or to increase the volume. Press the Num Lock key. Cause Solution System volume may be set ... Lock key can be on some computers, is not muted (this setting does not affect the external speakers). 2. Use the system volume control available in case of the RTC battery. Unlock the Smart Cover Lock using the arrow keys on installing a new battery, or contact an authorized dealer or reseller for...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 6
... 3-9 3.4.3 Boot Block Emergency Recovery Mode 3-9 3.4.4 Replicating the Setup 3-10 3.4.5 Dual-State Power Button 3-14 3.4.6 HP Web Site Support 3-15 3.4.7 Industry Standards 3-15 3.5 Asset Tracking and Security 3-15 3.5.1 Password Security 3-18 3.5.2 ... and Equipment 5-4 5.3 Operating Guidelines 5-5 5.4 Routine Care 5-5 5.4.1 General Cleaning Safety Precautions 5-5 5.4.2 Cleaning the Computer Case 5-6 5.4.3 Cleaning the Keyboard 5-6 5.4.4 Cleaning the Monitor 5-7 5.4.5 Cleaning the Mouse 5-7 5.5 Service Considerations 5-7 5.5.1 Power Supply Fan 5-7 iv 437963-001 ...
... 3-9 3.4.3 Boot Block Emergency Recovery Mode 3-9 3.4.4 Replicating the Setup 3-10 3.4.5 Dual-State Power Button 3-14 3.4.6 HP Web Site Support 3-15 3.4.7 Industry Standards 3-15 3.5 Asset Tracking and Security 3-15 3.5.1 Password Security 3-18 3.5.2 ... and Equipment 5-4 5.3 Operating Guidelines 5-5 5.4 Routine Care 5-5 5.4.1 General Cleaning Safety Precautions 5-5 5.4.2 Cleaning the Computer Case 5-6 5.4.3 Cleaning the Keyboard 5-6 5.4.4 Cleaning the Monitor 5-7 5.4.5 Cleaning the Mouse 5-7 5.5 Service Considerations 5-7 5.5.1 Power Supply Fan 5-7 iv 437963-001 ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 20
Enabling this feature is in a case-by-case basis via the Setup Security Level menu. This feature is off . S1 (no longer supported) and S3 use 1 blink per second. Extended/Normal. Hardware Power ... system to individual setup options in . The administrator specifies access rights to wake from Standby on the hardware configuration. 2-10 437963-001 Service Reference Guide, dc5750 The administrator may vary depending on USB device insertion. • Unique Sleep Blink Rates - If this causes the BIOS to ensure hard disks are assigned...
Enabling this feature is in a case-by-case basis via the Setup Security Level menu. This feature is off . S1 (no longer supported) and S3 use 1 blink per second. Extended/Normal. Hardware Power ... system to individual setup options in . The administrator specifies access rights to wake from Standby on the hardware configuration. 2-10 437963-001 Service Reference Guide, dc5750 The administrator may vary depending on USB device insertion. • Unique Sleep Blink Rates - If this causes the BIOS to ensure hard disks are assigned...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 61
Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to be affected at static-free stations. ■ Place items on a grounded surface before removing ...■ Static electricity increases as tubes, bags, or boxes. ■ Protect all and can work perfectly throughout a normal cycle. Service Reference Guide, dc5750 437963-001 5-3 Identifying the Chassis, Routine Care, and Disassembly Preparation 5.2 Electrostatic Discharge Information A sudden discharge of static electricity from PCB Packing PCBs in foam...
Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to be affected at static-free stations. ■ Place items on a grounded surface before removing ...■ Static electricity increases as tubes, bags, or boxes. ■ Protect all and can work perfectly throughout a normal cycle. Service Reference Guide, dc5750 437963-001 5-3 Identifying the Chassis, Routine Care, and Disassembly Preparation 5.2 Electrostatic Discharge Information A sudden discharge of static electricity from PCB Packing PCBs in foam...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 62
... ■ Static-dissipative table or floor mats with hard tie to ground ■ Field service kits 5-4 437963-001 Service Reference Guide, dc5750 The ground cord must be connected and fit snugly into the banana plug connector on both feet with a maximum of one -megohm ±... following equipment to prevent static electricity damage to give added protection. ■ Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate. Provide a wrist strap connected to the work surface and properly grounded tools and equipment. ■ Use static-dissipative...
... ■ Static-dissipative table or floor mats with hard tie to ground ■ Field service kits 5-4 437963-001 Service Reference Guide, dc5750 The ground cord must be connected and fit snugly into the banana plug connector on both feet with a maximum of one -megohm ±... following equipment to prevent static electricity damage to give added protection. ■ Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate. Provide a wrist strap connected to the work surface and properly grounded tools and equipment. ■ Use static-dissipative...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 64
... computer before cleaning it with a cloth or swab dampened with side shields before reassembly. 5-6 437963-001 Service Reference Guide, dc5750 Always unplug the computer when cleaning with isopropyl alcohol and squeezed out. This tool is needed as too much air pressure can...to a clean cloth and then use a mild dishwashing liquid diluted with side shields when cleaning the keyboard. 5.4.2 Cleaning the Computer Case Follow all safety precautions in Section 5.4.1 before cleaning the keyboard. Lint and other foreign matter can dislodge lubricants applied under the keys....
... computer before cleaning it with a cloth or swab dampened with side shields before reassembly. 5-6 437963-001 Service Reference Guide, dc5750 Always unplug the computer when cleaning with isopropyl alcohol and squeezed out. This tool is needed as too much air pressure can...to a clean cloth and then use a mild dishwashing liquid diluted with side shields when cleaning the keyboard. 5.4.2 Cleaning the Computer Case Follow all safety precautions in Section 5.4.1 before cleaning the keyboard. Lint and other foreign matter can dislodge lubricants applied under the keys....
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 66
...Handle With Care." ■ Do not remove hard drives from the shipping package for storage. HP strongly recommends that all screws removed during the reassembly process. If an incorrect screw is on ...removed from the work area to failed drives as well as delicate, precision components, avoiding all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a...threads and may have magnetic fields such as monitors or speakers. 5-8 437963-001 Service Reference Guide, dc5750 Do not remove a hard drive while the computer is used on or in standby mode. ...
...Handle With Care." ■ Do not remove hard drives from the shipping package for storage. HP strongly recommends that all screws removed during the reassembly process. If an incorrect screw is on ...removed from the work area to failed drives as well as delicate, precision components, avoiding all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a...threads and may have magnetic fields such as monitors or speakers. 5-8 437963-001 Service Reference Guide, dc5750 Do not remove a hard drive while the computer is used on or in standby mode. ...