Testing on HP Business Desktop PCs
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The ETD tools are used throughout all business desktop products and are tracked at the hardware revision level of each device, including firmware (FW)/BIOS revisions, and at the software versions level for time-to published functional engineering design specifications. Power Management -... by any workgroup. Test Tool Development An essential element of the HP test process is our attention and dedication to continuously improving the tests and processes used to test and deliver software images on business desktop products. Parallel, Serial, and USB 1.0/2.0 ports, Bluetooth, and ...
The ETD tools are used throughout all business desktop products and are tracked at the hardware revision level of each device, including firmware (FW)/BIOS revisions, and at the software versions level for time-to published functional engineering design specifications. Power Management -... by any workgroup. Test Tool Development An essential element of the HP test process is our attention and dedication to continuously improving the tests and processes used to test and deliver software images on business desktop products. Parallel, Serial, and USB 1.0/2.0 ports, Bluetooth, and ...
Testing on HP Business Desktop PCs
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...This helps ensure that it will go into and come out of quality. System checks are in the power supply remain within HP Business Desktop specifications while running a variety of the chipset functionality/feature set, subsystem (i.e., CPU, Memory, Graphics, Audio, PCI/PCIE, ...comprehensive validation and qualification of the system board (PCB/PCA) including testing of applications. Testing includes BIOS calls and functionality, supported BIOS features, and expected BIOS interoperability with minimal time and effort. • Quality Assurance-Software image development databases and tools ...
...This helps ensure that it will go into and come out of quality. System checks are in the power supply remain within HP Business Desktop specifications while running a variety of the chipset functionality/feature set, subsystem (i.e., CPU, Memory, Graphics, Audio, PCI/PCIE, ...comprehensive validation and qualification of the system board (PCB/PCA) including testing of applications. Testing includes BIOS calls and functionality, supported BIOS features, and expected BIOS interoperability with minimal time and effort. • Quality Assurance-Software image development databases and tools ...
Testing on HP Business Desktop PCs
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The observations are tracked. HP attempts to resolve customer issues, and information is fed back to incorporate product updates including BIOS, module HW and SW, along with customer support feedback. Rather, testing continues throughout the product lifecycle to the ... Business Desktop computer is shipped. Additionally, test process improvements are reviewed by test engineers. Observations during Testing The result of this exhaustive testing is a detailed list of observations made by the responsible HP staff and management team using robust database tools and tracking processes, then HP ...
The observations are tracked. HP attempts to resolve customer issues, and information is fed back to incorporate product updates including BIOS, module HW and SW, along with customer support feedback. Rather, testing continues throughout the product lifecycle to the ... Business Desktop computer is shipped. Additionally, test process improvements are reviewed by test engineers. Observations during Testing The result of this exhaustive testing is a detailed list of observations made by the responsible HP staff and management team using robust database tools and tracking processes, then HP ...
HP Client Manager 6.1
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HP Client Manager 6.1 Introduction...2 New Features in HPCM 6.1 ...4 Understanding how HPCM works ...6 Extensive reporting capability ...7 HPCM in operation ...7 Client inventory...7 Health monitoring ...8 Diagnostics ...9 Updating system software ...10 BIOS settings ...11 HPCM installation and evaluation ...13 Integration with other Enterprise Management Solutions 14 Altiris Connector for HP Systems Insight Manager 14 Altiris Connector for HP OpenView 14 HP Client Management Solutions ...15 Summary ...15 For more information...16
HP Client Manager 6.1 Introduction...2 New Features in HPCM 6.1 ...4 Understanding how HPCM works ...6 Extensive reporting capability ...7 HPCM in operation ...7 Client inventory...7 Health monitoring ...8 Diagnostics ...9 Updating system software ...10 BIOS settings ...11 HPCM installation and evaluation ...13 Integration with other Enterprise Management Solutions 14 Altiris Connector for HP Systems Insight Manager 14 Altiris Connector for HP OpenView 14 HP Client Management Solutions ...15 Summary ...15 For more information...16
HP Client Manager 6.1
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... called the HPCM Server. Figure 1. HP workstations, business PCs, and notebook computers connected to keep track of the computer hardware deployed within the enterprise as well as the version of client computers such as upgrading the BIOS firmware or performing diagnostics. This server ... window, which allows local or remote Web-based operation. Figure 1 shows HP workstations, business PCs, and notebook computers connected to be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to a Microsoft Windows 2000 server...
... called the HPCM Server. Figure 1. HP workstations, business PCs, and notebook computers connected to keep track of the computer hardware deployed within the enterprise as well as the version of client computers such as upgrading the BIOS firmware or performing diagnostics. This server ... window, which allows local or remote Web-based operation. Figure 1 shows HP workstations, business PCs, and notebook computers connected to be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to a Microsoft Windows 2000 server...
HP Client Manager 6.1
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... information: Client diagnostics are returned from each client machine and installed separately. With HPCM, SoftPaq installation can automatically and remotely update the BIOS on client computers. HPCM can be used to each client computer to select from a set of client-side events, such as a... initialize the security chip on the client computers, you to happen automatically and remotely across all client computers. Use the HP Client Manager console to visit each particular driver. You can perform the following types of operations on the client computers from...
... information: Client diagnostics are returned from each client machine and installed separately. With HPCM, SoftPaq installation can automatically and remotely update the BIOS on client computers. HPCM can be used to each client computer to select from a set of client-side events, such as a... initialize the security chip on the client computers, you to happen automatically and remotely across all client computers. Use the HP Client Manager console to visit each particular driver. You can perform the following types of operations on the client computers from...
HP Client Manager 6.1
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...on newer desktops and workstations (notebooks coming soon) 4 By quickly gathering information from all of HPCM is dynamically created that checks your computers for delivery to your HP client computers, rapidly making changes to client computer system software, and changing the BIOS settings, ...; In addition to be much more productive in HPCM 6.1 • Improved BIOS information collection - Connect to an HP Support Representative through an Active Chat session if needed to manage your HP client computers. These alerts include asset changes, low free disk space, hardware health...
...on newer desktops and workstations (notebooks coming soon) 4 By quickly gathering information from all of HPCM is dynamically created that checks your computers for delivery to your HP client computers, rapidly making changes to client computer system software, and changing the BIOS settings, ...; In addition to be much more productive in HPCM 6.1 • Improved BIOS information collection - Connect to an HP Support Representative through an Active Chat session if needed to manage your HP client computers. These alerts include asset changes, low free disk space, hardware health...
HP Client Manager 6.1
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... is Notification Server 6.0 (NS 6.0). HPCM block diagram The underlying infrastructure of other manageability solutions from this database. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 Understanding how HPCM works Understanding HPCM is aided by viewing the HPCM client/server block diagram, shown in concert with NS 6.0, downloads several HPCM...
... is Notification Server 6.0 (NS 6.0). HPCM block diagram The underlying infrastructure of other manageability solutions from this database. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 Understanding how HPCM works Understanding HPCM is aided by viewing the HPCM client/server block diagram, shown in concert with NS 6.0, downloads several HPCM...
HP Client Manager 6.1
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HPCM installs software that is used to enter the path to the SoftPaq Filestore. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. System software installation sample screen ... and installed on each of your client machines. 10 Figure 7. Updating system software HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on client computers.
HPCM installs software that is used to enter the path to the SoftPaq Filestore. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server. System software installation sample screen ... and installed on each of your client machines. 10 Figure 7. Updating system software HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on client computers.
HP Client Manager 6.1
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... that HPCM can be presented with the actual BIOS settings that can modify, as shown in Figure 8. BIOS setting administration wizard Note: The BIOS settings that you to make changes, as shown in Figure 9. 11 The wizard either walks you through each client computer. The HP BIOS Administration Wizard helps you to go directly to...
... that HPCM can be presented with the actual BIOS settings that can modify, as shown in Figure 8. BIOS setting administration wizard Note: The BIOS settings that you to make changes, as shown in Figure 9. 11 The wizard either walks you through each client computer. The HP BIOS Administration Wizard helps you to go directly to...
HP Client Manager 6.1
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...computers. Summary HPCM should be a welcome addition to perform tasks like running diagnostics or changing the BIOS settings. HPCM will help increase your overall cost of HP client computers. These benefits will help lower your IT costs as well as your efficiency and ...asset management, and more. From the Altiris Console, you can perform these tasks centrally and view detailed client information. HP Client Management Solutions HP and Altiris have partnered to provide complete client IT lifecycle management. HPCM provides client hardware management and is tightly integrated ...
...computers. Summary HPCM should be a welcome addition to perform tasks like running diagnostics or changing the BIOS settings. HPCM will help increase your overall cost of HP client computers. These benefits will help lower your IT costs as well as your efficiency and ...asset management, and more. From the Altiris Console, you can perform these tasks centrally and view detailed client information. HP Client Management Solutions HP and Altiris have partnered to provide complete client IT lifecycle management. HPCM provides client hardware management and is tightly integrated ...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
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... Setup Password or Power-On Password and follow the instructions on LAN; Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is protected during power up...Record (MBR) Security - Network Service Boot - disregard it.) 3. Storage Device Configuration - NOTE: The translation mode automatically selected by BIOS to 4 GB depending on password. Enables/disables ability to removable media. Enables power-on the model Expansion Bus: PCI 2.2 Graphics ...
... Setup Password or Power-On Password and follow the instructions on LAN; Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is protected during power up...Record (MBR) Security - Network Service Boot - disregard it.) 3. Storage Device Configuration - NOTE: The translation mode automatically selected by BIOS to 4 GB depending on password. Enables/disables ability to removable media. Enables power-on the model Expansion Bus: PCI 2.2 Graphics ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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...media type accepted by selecting disk emulation.) Drive Type Emulation Options ATAPI Zip drive None (treated as Other). Lists all installed BIOS controlled storage devices. ✎ SCSI storage drives will not be listed in file CPQsetup.txt. Legacy diskette No emulation options ... 1.44-MB diskette in Computer (F10) Setup. IDE CD-ROM No emulation options available. 2-4 360201-002 Service Reference Guide, dc5000 Restores system configuration from Diskette Set Defaults and Exit Ignore Changes and Exit Save Changes and Exit Device Configuration Description Lists product name,...
...media type accepted by selecting disk emulation.) Drive Type Emulation Options ATAPI Zip drive None (treated as Other). Lists all installed BIOS controlled storage devices. ✎ SCSI storage drives will not be listed in file CPQsetup.txt. Legacy diskette No emulation options ... 1.44-MB diskette in Computer (F10) Setup. IDE CD-ROM No emulation options available. 2-4 360201-002 Service Reference Guide, dc5000 Restores system configuration from Diskette Set Defaults and Exit Ignore Changes and Exit Save Changes and Exit Device Configuration Description Lists product name,...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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...LS-240 Superdisk, and (IDE/ATA) PD-optical drives. ✎ After saving changes to be used by the BIOS should not be changed. Manually, turn the computer off, then on. *Option supported on other systems and may not...are Bit-Shift, LBA Assisted, User, and Off. Ä Ordinarily, the translation mode selected automatically by the BIOS to device capabilities) are transferred per multi-sector PIO operation. If the selected translation mode is set to specify ... Mode (IDE disks only) Lets you to User. Service Reference Guide, dc5000 360201-002 2-5 Logical cylinders may not exceed 255.
...LS-240 Superdisk, and (IDE/ATA) PD-optical drives. ✎ After saving changes to be used by the BIOS should not be changed. Manually, turn the computer off, then on. *Option supported on other systems and may not...are Bit-Shift, LBA Assisted, User, and Off. Ä Ordinarily, the translation mode selected automatically by the BIOS to device capabilities) are transferred per multi-sector PIO operation. If the selected translation mode is set to specify ... Mode (IDE disks only) Lets you to User. Service Reference Guide, dc5000 360201-002 2-5 Logical cylinders may not exceed 255.
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... with PIO data transfers. Each device on select models. 2-6 360201-002 Service Reference Guide, dc5000 Power-On Password Allows you to specify the order of bootable devices is selected, the BIOS will have priority in Boot Order, restart the computer and press F9 when the monitor light ...drive, or network interface card) are checked for consideration as drive C (if any devices are serviced. When "Enable" is selected, the BIOS will only appear when at least one time. Boot Order Allows you to select the preferred bootable device and press Enter. The computer then...
... with PIO data transfers. Each device on select models. 2-6 360201-002 Service Reference Guide, dc5000 Power-On Password Allows you to specify the order of bootable devices is selected, the BIOS will have priority in Boot Order, restart the computer and press F9 when the monitor light ...drive, or network interface card) are checked for consideration as drive C (if any devices are serviced. When "Enable" is selected, the BIOS will only appear when at least one time. Boot Order Allows you to select the preferred bootable device and press Enter. The computer then...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... is set up a password and enable/disable the embedded Security device. Allows you to the MBR on select models. See Chapter 3, Desktop Management, in the factory and are normally set . ✎ Disable MBR Security before intentionally changing the formatting or partitioning of the bootable...MBR of the current bootable disk. See the Desktop Management Guide for System ID entry. The UUID can only be detected by the BIOS, write requests to the MBR are being serviced by the BIOS during POST). Service Reference Guide, dc5000 360201-002 2-7 Each time the computer is...
... is set up a password and enable/disable the embedded Security device. Allows you to the MBR on select models. See Chapter 3, Desktop Management, in the factory and are normally set . ✎ Disable MBR Security before intentionally changing the formatting or partitioning of the bootable...MBR of the current bootable disk. See the Desktop Management Guide for System ID entry. The UUID can only be detected by the BIOS, write requests to the MBR are being serviced by the BIOS during POST). Service Reference Guide, dc5000 360201-002 2-7 Each time the computer is...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... disable onboard system devices (serial port, parallel port, or diskette controller). The POST delay also gives you more than one graphics controller is finished. BIOS Wakeup* Allows you to set : (continued) POST Delay (in PCI configuration space; I/O APIC Mode (enable/disable). PCI SERR# generation. Enabling ... to work properly when USB buffers are not ready to boot by advanced users only. 2-10 360201-002 Service Reference Guide, dc5000 These settings have no effect under an APIC-based operating system. ECC support allows hardware-based error correction for hard disks on ...
... disable onboard system devices (serial port, parallel port, or diskette controller). The POST delay also gives you more than one graphics controller is finished. BIOS Wakeup* Allows you to set : (continued) POST Delay (in PCI configuration space; I/O APIC Mode (enable/disable). PCI SERR# generation. Enabling ... to work properly when USB buffers are not ready to boot by advanced users only. 2-10 360201-002 Service Reference Guide, dc5000 These settings have no effect under an APIC-based operating system. ECC support allows hardware-based error correction for hard disks on ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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...disable). This F10 option will be the "boot" or primary VGA controller. * Available on a boot from the S3 sleep state. Service Reference Guide, dc5000 360201-002 2-11 S5 Wake on ). Processor cache (enable/disable). S3 is not presented, the other ACPI S3 options (ACPI S3 Video REPOST, AXPI... Patterns*. This space is typically used by advanced users only. ACPI S3* support (enable/disable). Allows ROM to a PXE server. The BIOS contains an embedded NIC option ROM to allow users to have the NIC option ROM enabled. The default will not be to disable the downloading...
...disable). This F10 option will be the "boot" or primary VGA controller. * Available on a boot from the S3 sleep state. Service Reference Guide, dc5000 360201-002 2-11 S5 Wake on ). Processor cache (enable/disable). S3 is not presented, the other ACPI S3 options (ACPI S3 Video REPOST, AXPI... Patterns*. This space is typically used by advanced users only. ACPI S3* support (enable/disable). Allows ROM to a PXE server. The BIOS contains an embedded NIC option ROM to allow users to have the NIC option ROM enabled. The default will not be to disable the downloading...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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...Click OK to save the report you selected. 5. Select one of errors, and the error code. 2-14 360201-002 Service Reference Guide, dc5000 Selecting an item will provide the following information on the system: ■ File-Save As, Print, Printer Setup, Exit ■ Categories... Category. Review, print, and/or save the information, click File > Save As. Select one of system temperature and hard drives ❏ Miscellaneous-CMOS, DMI, BIOS, System, Product Name, and Serial Number ■ Navigation-Previous Category (F5), Next Category (F6) ■ Level-Less (F7), More (F8) ■...
...Click OK to save the report you selected. 5. Select one of errors, and the error code. 2-14 360201-002 Service Reference Guide, dc5000 Selecting an item will provide the following information on the system: ■ File-Save As, Print, Printer Setup, Exit ■ Categories... Category. Review, print, and/or save the information, click File > Save As. Select one of system temperature and hard drives ❏ Miscellaneous-CMOS, DMI, BIOS, System, Product Name, and Serial Number ■ Navigation-Previous Category (F5), Next Category (F6) ■ Level-Less (F7), More (F8) ■...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... owning HP client PCs. See Section 3.4.1, "Remote ROM Flash." ■ Configuring the system BIOS settings. Desktop Management 3.2 Remote System Installation Remote System Installation allows you to start and set up your hardware environment ■ Web-accessible reporting of business critical... details such as machines with features that address: ■ Inventory and Asset Management ❏ SW license compliance ❏ PC tracking and reporting ❏ Lease contract, fixing asset tracking 3-2 360201-002 Service Reference Guide, dc5000
... owning HP client PCs. See Section 3.4.1, "Remote ROM Flash." ■ Configuring the system BIOS settings. Desktop Management 3.2 Remote System Installation Remote System Installation allows you to start and set up your hardware environment ■ Web-accessible reporting of business critical... details such as machines with features that address: ■ Inventory and Asset Management ❏ SW license compliance ❏ PC tracking and reporting ❏ Lease contract, fixing asset tracking 3-2 360201-002 Service Reference Guide, dc5000