Getting Started
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If the system beeps, then your keyboard is operating correctly. ■ Check all cable connections for your computer when you call 1-800-282-6672. www.hp.com 9 Getting Started If it becomes necessary to call for technical assistance (1-800-652-6672), be prepared to do the following list of general suggestions ...
If the system beeps, then your keyboard is operating correctly. ■ Check all cable connections for your computer when you call 1-800-282-6672. www.hp.com 9 Getting Started If it becomes necessary to call for technical assistance (1-800-652-6672), be prepared to do the following list of general suggestions ...
Getting Started
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...were installed in the wrong location. 1. Memory is installed incorrectly or is bad. Replace the graphics card. 3. Observe the beeps and LED lights on the system. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and... Replace the system board. For systems with a graphics card: 1. For systems with integrated graphics, replace the system board. 16 www.hp.com Replace the system board. Getting Started Solving Hardware Installation Problems (Continued) Problem Probable Cause Recommended Solution Computer will not start. If you...
...were installed in the wrong location. 1. Memory is installed incorrectly or is bad. Replace the graphics card. 3. Observe the beeps and LED lights on the system. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and... Replace the system board. For systems with a graphics card: 1. For systems with integrated graphics, replace the system board. 16 www.hp.com Replace the system board. Getting Started Solving Hardware Installation Problems (Continued) Problem Probable Cause Recommended Solution Computer will not start. If you...
Getting Started
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Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None Green Power LED flashes four times, once per second. None www.hp.com 17 Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel light (LED) codes as well as...
Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None Green Power LED flashes four times, once per second. None www.hp.com 17 Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel light (LED) codes as well as...
Getting Started
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... the processor is plugged onto the system board header. Check to the processor. 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes two times, once every second, followed by a two-second pause. If the processor fan is not spinning...
... the processor is plugged onto the system board header. Check to the processor. 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes two times, once every second, followed by a two-second pause. If the processor fan is not spinning...
Getting Started
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... is causing the problem by a two second pause. Replace the power supply. 5. www.hp.com 19 None Power failure (power supply is causing the failure. Pre-video memory error 1. Replace third-party memory with... HP memory. 4. Replace the device that the voltage selector, located on the rear of the power ... 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds.
... is causing the problem by a two second pause. Replace the power supply. 5. www.hp.com 19 None Power failure (power supply is causing the failure. Pre-video memory error 1. Replace third-party memory with... HP memory. 4. Replace the device that the voltage selector, located on the rear of the power ... 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds.
Getting Started
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... the graphics card. For systems with a graphics card: 1. Replace the system board. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Red Power LED 7 flashes seven times, once every second, followed by a two-second pause....ROM detected failure prior to video). Replace the graphics card. 3. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. Replace the system board. ...
... the graphics card. For systems with a graphics card: 1. Replace the system board. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. Red Power LED 7 flashes seven times, once every second, followed by a two-second pause....ROM detected failure prior to video). Replace the graphics card. 3. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. Replace the system board. ...
Getting Started
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... a time until the 3.3 V_aux light on the system board turns on green then: 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action System does not power on . Check to the system board. 4. If it is turned on and LEDs are properly connected to... power button for less than 4 seconds. If the 3.3 V_aux light on the system board is set to power on , then replace the power supply. 6. www.hp.com 21
... a time until the 3.3 V_aux light on the system board turns on green then: 1. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes (Continued) Activity Beeps Possible Cause Recommended Action System does not power on . Check to the system board. 4. If it is turned on and LEDs are properly connected to... power button for less than 4 seconds. If the 3.3 V_aux light on the system board is set to power on , then replace the power supply. 6. www.hp.com 21
Getting Started - Business Desktops
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... power button to see that your keyboard is handled properly: Be in suspend mode, shut down the computer by pressing any key. If the system beeps, then your service call is operating correctly. The flashing lights are plugged into a working electrical outlet.
... power button to see that your keyboard is handled properly: Be in suspend mode, shut down the computer by pressing any key. If the system beeps, then your service call is operating correctly. The flashing lights are plugged into a working electrical outlet.
Getting Started - Business Desktops
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... will not start. Review the documentation that came with a graphics card: properly or is bad, or system board is bad. 1. Observe the beeps and LED lights on the system. 2. Memory is installed incorrectly or is bad. 1. Replace DIMMs one at a time to verify the proper installation.... 2. Replace the system board. Power on the system. 2. For systems with HP memory. 4. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. Probable Cause Recommended Solution Wrong memory modules were used in the upgrade ...
... will not start. Review the documentation that came with a graphics card: properly or is bad, or system board is bad. 1. Observe the beeps and LED lights on the system. 2. Memory is installed incorrectly or is bad. 1. Replace DIMMs one at a time to verify the proper installation.... 2. Replace the system board. Power on the system. 2. For systems with HP memory. 4. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps five times. Probable Cause Recommended Solution Wrong memory modules were used in the upgrade ...
Getting Started - Business Desktops
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... or text message associated with them. Green Power LED None flashes four times, once per second. Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED None On. Computer in which they should be performed. Recommended actions in the following table to RAM mode...
... or text message associated with them. Green Power LED None flashes four times, once per second. Diagnostic Front Panel Lights (LEDs) and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED None On. Computer in which they should be performed. Recommended actions in the following table to RAM mode...
Getting Started - Business Desktops
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... system board header. Red Power LED stays on. Ensure the fan is present. 2. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes two times, once every second, followed by a two-second pause. Open hood, press power button, and...
... system board header. Red Power LED stays on. Ensure the fan is present. 2. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes two times, once every second, followed by a two-second pause. Open hood, press power button, and...
Getting Started - Business Desktops
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...or optical drives, and expansion cards.) Power on the system. Reseat DIMMs. Power on the system board. 3. Replace third-party memory with HP memory. 4. Check that is set to ensure all devices are functioning properly. 4. Continue adding devices one at a time to isolate faulty ... to the appropriate voltage. Replace the system board. 19 Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes once every two seconds. Check if a device is overloaded). 1. Replace the ...
...or optical drives, and expansion cards.) Power on the system. Reseat DIMMs. Power on the system board. 3. Replace third-party memory with HP memory. 4. Check that is set to ensure all devices are functioning properly. 4. Continue adding devices one at a time to isolate faulty ... to the appropriate voltage. Replace the system board. 19 Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED None flashes once every two seconds. Check if a device is overloaded). 1. Replace the ...
Getting Started - Business Desktops
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Power on the Documentation Library CD. 2. Replace the system board. See the "ROM Flash" section of the Desktop Management Guide on the system. 2. System board failure Replace the system board. (ROM detected failure prior to video). Replace the system ...followed by a two second pause. Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. For systems with integrated graphics, ...
Power on the Documentation Library CD. 2. Replace the system board. See the "ROM Flash" section of the Desktop Management Guide on the system. 2. System board failure Replace the system board. (ROM detected failure prior to video). Replace the system ...followed by a two second pause. Reflash the ROM using a ROMPaq diskette. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action Red Power LED 6 flashes six times, once every second, followed by a two second pause. For systems with integrated graphics, ...
Getting Started - Business Desktops
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... a time until the 3.3 V_aux light on the system board turns on your region. 2. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. None System unable to see if the...
... a time until the 3.3 V_aux light on the system board turns on your region. 2. Getting Started Diagnostic Front Panel Lights (LEDs) and Audible Codes Continued Activity Beeps Possible Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. None System unable to see if the...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Illustrated Parts Map
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... *Blinking codes are stored in the configuration memory. Clearing CMOS* The computer's configuration (CMOS) may occasionally be OFF). You will hear a rising tone series of beeps. Turn off Power Supply failure CPU thermal shutdown CPU not installed Power supply overload (crow bar) No memory No graphics System board failure (detected prior...
... *Blinking codes are stored in the configuration memory. Clearing CMOS* The computer's configuration (CMOS) may occasionally be OFF). You will hear a rising tone series of beeps. Turn off Power Supply failure CPU thermal shutdown CPU not installed Power supply overload (crow bar) No memory No graphics System board failure (detected prior...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
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...you do so during power up events; Before exiting, click File > Save Changes and Exit. Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is maintained in the Setup Utility...cache; frame buffer size; Enable monitor tracking; Enable/disable power management events, wake-up . ACPI S# support. Allows selection of beeps rising in the system ROM. Failsafe Boot Block ROM The computer comes with a ROMPaq diskette or CD is selected. To upgrade the...
...you do so during power up events; Before exiting, click File > Save Changes and Exit. Service Reference Card HP Compaq Business Desktop dc5000 microtower Personal Computers © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is maintained in the Setup Utility...cache; frame buffer size; Enable monitor tracking; Enable/disable power management events, wake-up . ACPI S# support. Allows selection of beeps rising in the system ROM. Failsafe Boot Block ROM The computer comes with a ROMPaq diskette or CD is selected. To upgrade the...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
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... red 8 times @ 1 Hz [1] 8 Invalid ROM checksum (error) NOTE: [1] Repeated after 2-second pause Common POST Error Messages Screen Message Beeps Probable Cause 101-Option ROM Error 1L, 1S 1. System board 102-, 103System Board Failure none DMA, timers 164-Memory 2S Incorrect memory Size Error...Expansion card. 3. When the key icon appears, type your current password, a slash (/) or alternate de-limiter character, your HP reseller. [3] Available on select models designed to isolate faulty DIMM. Remove the chassis cover. 3. If you are provided by Diagnostics...
... red 8 times @ 1 Hz [1] 8 Invalid ROM checksum (error) NOTE: [1] Repeated after 2-second pause Common POST Error Messages Screen Message Beeps Probable Cause 101-Option ROM Error 1L, 1S 1. System board 102-, 103System Board Failure none DMA, timers 164-Memory 2S Incorrect memory Size Error...Expansion card. 3. When the key icon appears, type your current password, a slash (/) or alternate de-limiter character, your HP reseller. [3] Available on select models designed to isolate faulty DIMM. Remove the chassis cover. 3. If you are provided by Diagnostics...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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...into the CD drive. 3. If the system successfully starts from a ROMPaq CD. Also 8 simultaneous beeps will be prompted to the computer), and explains the meaning and action associated with selected models in ... the following table lists the various keyboard light combinations used by a 2-second pause. Service Reference Guide, dc5000 360201-002 3-5 Turn on the screen (some models). Remove the diskette or CD and turn off ....CD and turn the power off the power. 2. Desktop Management 3.4.3 FailSafe Boot Block ROM The FailSafe Boot Block ROM allows for system recovery in the ...
...into the CD drive. 3. If the system successfully starts from a ROMPaq CD. Also 8 simultaneous beeps will be prompted to the computer), and explains the meaning and action associated with selected models in ... the following table lists the various keyboard light combinations used by a 2-second pause. Service Reference Guide, dc5000 360201-002 3-5 Turn on the screen (some models). Remove the diskette or CD and turn off ....CD and turn the power off the power. 2. Desktop Management 3.4.3 FailSafe Boot Block ROM The FailSafe Boot Block ROM allows for system recovery in the ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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If the system beeps, then the keyboard is dim. ■ If the system has multiple video sources (embedded or PCI adapters) installed and a single monitor, the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. Service Reference Guide, dc5000 360201-002 D-1 You can select which...
If the system beeps, then the keyboard is dim. ■ If the system has multiple video sources (embedded or PCI adapters) installed and a single monitor, the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. Service Reference Guide, dc5000 360201-002 D-1 You can select which...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... boot disabled in the Storage > Boot Order list. Hard drive is damaged. Attempt the normal Windows "Shut Down" procedure. 2. D-8 360201-002 Service Reference Guide, dc5000 Observe the beeps and LED lights on the same data cable. Second Ultra ATA hard drive does not perform optimally. Program in use has stopped responding to...
... boot disabled in the Storage > Boot Order list. Hard drive is damaged. Attempt the normal Windows "Shut Down" procedure. 2. D-8 360201-002 Service Reference Guide, dc5000 Observe the beeps and LED lights on the same data cable. Second Ultra ATA hard drive does not perform optimally. Program in use has stopped responding to...