Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... select switch for use in the particular country/region where it was initially sold. Also, disconnect the telephone line before installing or removing your computer from the telephone system before unplugging your computer cover. This product has not been evaluated for computer users, and provides ... may be easily accessible at www.hp.com/ergo and on the Documentation CD that is provided with the product. Do not operate the computer with your computer and void any service procedures. Hazardous voltage levels are inside the power supply and modem of this product. Changing...
... select switch for use in the particular country/region where it was initially sold. Also, disconnect the telephone line before installing or removing your computer from the telephone system before unplugging your computer cover. This product has not been evaluated for computer users, and provides ... may be easily accessible at www.hp.com/ergo and on the Documentation CD that is provided with the product. Do not operate the computer with your computer and void any service procedures. Hazardous voltage levels are inside the power supply and modem of this product. Changing...
Getting Started
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...flashing. If the hard drive LED does not turn on , then replace the power supply. 6. If the hard drive LED turns green, then: 1. Replace the system board. 14 www.hp.com If it is not turned on green then: 1. Remove the expansion cards one at a time until the 3.3 V_aux light on the ...system board turns on , then replace the power button harness. 5. Open hood and check that unit is properly ...
...flashing. If the hard drive LED does not turn on , then replace the power supply. 6. If the hard drive LED turns green, then: 1. Replace the system board. 14 www.hp.com If it is not turned on green then: 1. Remove the expansion cards one at a time until the 3.3 V_aux light on the ...system board turns on , then replace the power button harness. 5. Open hood and check that unit is properly ...
Getting Started
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... Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds. Replace the system board. Reseat DIMMs. Power on your region. 2. Replace third-party memory with HP memory. 4. Check that is causing the failure. www.hp.com 19 Replace the device that ...board. Red Power LED 5 flashes five times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on the rear of the power supply, is overloaded). 1. Pre-video memory error 1. None Power failure (power supply is set to...
... Beeps Possible Cause Recommended Action Red Power LED flashes once every two seconds. Replace the system board. Reseat DIMMs. Power on your region. 2. Replace third-party memory with HP memory. 4. Check that is causing the failure. www.hp.com 19 Replace the device that ...board. Red Power LED 5 flashes five times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on the rear of the power supply, is overloaded). 1. Pre-video memory error 1. None Power failure (power supply is set to...
Getting Started
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...power supply, is plugged into a working AC outlet. 2. www.hp.com 21 Open hood and check that both power supply cables are not flashing. If the hard drive LED does not turn on . 3. Check to power on . Replace the system board. Press and hold the power button for less than 4 seconds. Remove...(Continued) Activity Beeps Possible Cause Recommended Action System does not power on your region. 2. None System unable to see if the 3.3 V_aux light on the system board is turned on , then replace the power supply. 6. Proper voltage setting depends on and LEDs are properly ...
...power supply, is plugged into a working AC outlet. 2. www.hp.com 21 Open hood and check that both power supply cables are not flashing. If the hard drive LED does not turn on . 3. Check to power on . Replace the system board. Press and hold the power button for less than 4 seconds. Remove...(Continued) Activity Beeps Possible Cause Recommended Action System does not power on your region. 2. None System unable to see if the 3.3 V_aux light on the system board is turned on , then replace the power supply. 6. Proper voltage setting depends on and LEDs are properly ...
Getting Started - Business Desktops
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...board. 3. Proper voltage setting depends on green then: 1. If the hard drive LED does not turn on your region. 2. Check that both power supply cables are turns green, then: not flashing. 1. Open hood and check that the voltage selector, located on the rear of the computer are ... the system board. 14 If it is not turned on . Press and hold the power button for less on and the LEDs on . 3. Check that unit is properly connected to power on , then replace the power supply. 6. Remove the expansion cards one at a time until the 3.3 V_aux light on the system board...
...board. 3. Proper voltage setting depends on green then: 1. If the hard drive LED does not turn on your region. 2. Check that both power supply cables are turns green, then: not flashing. 1. Open hood and check that the voltage selector, located on the rear of the computer are ... the system board. 14 If it is not turned on . Press and hold the power button for less on and the LEDs on . 3. Check that unit is properly connected to power on , then replace the power supply. 6. Remove the expansion cards one at a time until the 3.3 V_aux light on the system board...
Getting Started - Business Desktops
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... this procedure, until failure occurs. Red Power LED 5 flashes five times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on the system. Pre-video memory error...HP memory. 4. Replace the system board. Reseat DIMMs. Power on the system board. 3. Check that is causing the failure. Check if a device is seated into the connector on the system. 2. If the system enters the POST, then power off and replace one at a time to ensure all devices are functioning properly. 4. Power failure (power supply...
... this procedure, until failure occurs. Red Power LED 5 flashes five times, once every second, followed by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on the system. Pre-video memory error...HP memory. 4. Replace the system board. Reseat DIMMs. Power on the system board. 3. Check that is causing the failure. Check if a device is seated into the connector on the system. 2. If the system enters the POST, then power off and replace one at a time to ensure all devices are functioning properly. 4. Power failure (power supply...
Getting Started - Business Desktops
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.... If it is turned on. Open hood and check that both power supply cables are not flashing. Check to power on. None System unable to see if the 3.3 V_aux light on the system board is turned on your region. 2. Remove the expansion cards one at a time until the 3.3 V_aux light ...on the system board turns on , then replace the power supply. 6. Replace the system board. 21 Check that unit is not turned on . 3. Getting ...
.... If it is turned on. Open hood and check that both power supply cables are not flashing. Check to power on. None System unable to see if the 3.3 V_aux light on the system board is turned on your region. 2. Remove the expansion cards one at a time until the 3.3 V_aux light ...on the system board turns on , then replace the power supply. 6. Replace the system board. 21 Check that unit is not turned on . 3. Getting ...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Illustrated Parts Map
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... Diskette drive P11 Aux audio in P14 Boot block P16 P20 P21 P23 P24 P54 P70 SW50 XBT1 XMM1 XMM2 XMM3 XMM4 Power supply fan control Primary IDE Secondary IDE Front panel audio connector Front panel USB connector Serial Port "B" CPU fan CMOS button Battery ...Troubleshooting guide. State/Message (S0) Computer on the system board and keep it is removed, both the power-on the Documentation Library CD. Turn power switch off Power Supply failure CPU thermal shutdown CPU not installed Power supply overload (crow bar) No memory No graphics System board failure (detected prior to reflash...
... Diskette drive P11 Aux audio in P14 Boot block P16 P20 P21 P23 P24 P54 P70 SW50 XBT1 XMM1 XMM2 XMM3 XMM4 Power supply fan control Primary IDE Secondary IDE Front panel audio connector Front panel USB connector Serial Port "B" CPU fan CMOS button Battery ...Troubleshooting guide. State/Message (S0) Computer on the system board and keep it is removed, both the power-on the Documentation Library CD. Turn power switch off Power Supply failure CPU thermal shutdown CPU not installed Power supply overload (crow bar) No memory No graphics System board failure (detected prior to reflash...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
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... red 2 times @ 1 Hz [1] None Processor thermal shutdown Blinks red 3 times @ 1 Hz [1] None Processor not seated / installed Blinks red 4 times @ 1 Hz [1] None Power supply failure Blinks red 5 times @ 1 Hz [1] 5 Memory error Blinks red 6 times @ 1 Hz [1] 6 Video error Blinks red 7 times @ 1 Hz [1] 7 PCA failure.... Processor has failed to isolate faulty DIMM. Recommended Action 1. Remove DIMMs singularly and reboot to initialize. Check monitor connection. 3. Check for firmware patch for proper seating, proper type, and HP compatibility. 3. If you are in Windows, click Start > ...
... red 2 times @ 1 Hz [1] None Processor thermal shutdown Blinks red 3 times @ 1 Hz [1] None Processor not seated / installed Blinks red 4 times @ 1 Hz [1] None Power supply failure Blinks red 5 times @ 1 Hz [1] 5 Memory error Blinks red 6 times @ 1 Hz [1] 6 Video error Blinks red 7 times @ 1 Hz [1] 7 PCA failure.... Processor has failed to isolate faulty DIMM. Recommended Action 1. Remove DIMMs singularly and reboot to initialize. Check monitor connection. 3. Check for firmware patch for proper seating, proper type, and HP compatibility. 3. If you are in Windows, click Start > ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... is plugged in damage to the system. Ä CAUTION: Static electricity can result in , the power supply always has voltage applied to the system board even when the unit is designed to meet country-specific requirements. Failure ... Remove the computer cover or access panel. 4. U.K. Before beginning these procedures, ensure that came with your password depend on or setup passwords, complete the following steps: 1. Portuguese - Hungarian - Swedish/Finnish / Chinese / Japanese / Swiss - Korean / Taiwanese / Danish - BHCSY* - Desktop Management...
... is plugged in damage to the system. Ä CAUTION: Static electricity can result in , the power supply always has voltage applied to the system board even when the unit is designed to meet country-specific requirements. Failure ... Remove the computer cover or access panel. 4. U.K. Before beginning these procedures, ensure that came with your password depend on or setup passwords, complete the following steps: 1. Portuguese - Hungarian - Swedish/Finnish / Chinese / Japanese / Swiss - Korean / Taiwanese / Danish - BHCSY* - Desktop Management...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... during the reassembly process, it should keep in the "On," "Standby," or "Suspend" modes. HP strongly recommends that all screws removed during the disassembly and assembly of the computer. 5.4.1 Power Supply Fan The power supply fan is a variable-speed fan based on when the computer is used in the... power supply. Ä CAUTION: The cooling fan is off or the power cable has been disconnected. The cooling fan is always on the temperature in the computer are some of different lengths. Service Reference Guide, dc5000 360201-002 5-7 Identifying the ...
... during the reassembly process, it should keep in the "On," "Standby," or "Suspend" modes. HP strongly recommends that all screws removed during the disassembly and assembly of the computer. 5.4.1 Power Supply Fan The power supply fan is a variable-speed fan based on when the computer is used in the... power supply. Ä CAUTION: The cooling fan is off or the power cable has been disconnected. The cooling fan is always on the temperature in the computer are some of different lengths. Service Reference Guide, dc5000 360201-002 5-7 Identifying the ...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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...; WARNING: Voltage is plugged into an active AC outlet. To install the power supply, reverse the removal procedure. 6-32 360201-002 Service Reference Guide, dc5000 To avoid possible personal injury and damage to the chassis 1. 5. Removal and Replacement Procedures- Slide the power supply toward the front of the computer 2. Prepare the computer for disassembly (Section 6.1, "Preparation for...
...; WARNING: Voltage is plugged into an active AC outlet. To install the power supply, reverse the removal procedure. 6-32 360201-002 Service Reference Guide, dc5000 To avoid possible personal injury and damage to the chassis 1. 5. Removal and Replacement Procedures- Slide the power supply toward the front of the computer 2. Prepare the computer for disassembly (Section 6.1, "Preparation for...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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..., dc5000 Also, keep cables away from the fan blade area to prevent them from the top of the power supply to the back of the drive cage and secures the diskette drive power cable. Removal and Replacement Procedures- Keep the cable clear of the power supply fan. 2. The cable clip 4 is the top of the power supply and the power supply...
..., dc5000 Also, keep cables away from the fan blade area to prevent them from the top of the power supply to the back of the drive cage and secures the diskette drive power cable. Removal and Replacement Procedures- Keep the cable clear of the power supply fan. 2. The cable clip 4 is the top of the power supply and the power supply...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... mount. From the inside of the chassis, remove the two screws that secure the I /O Devices 1. Removal and Replacement Procedures- To install the housing assembly, reverse the removal procedures. 7-20 360201-002 Service Reference Guide, dc5000 Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Disconnect the two I/O device cables from the chassis (Section 7.16, "Power Supply"). 4.
... mount. From the inside of the chassis, remove the two screws that secure the I /O Devices 1. Removal and Replacement Procedures- To install the housing assembly, reverse the removal procedures. 7-20 360201-002 Service Reference Guide, dc5000 Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Disconnect the two I/O device cables from the chassis (Section 7.16, "Power Supply"). 4.
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... board. 3. Carefully cut the cable tie that secures the power switch cable to the power supply cable cable bundle. Ä CAUTION: Be careful when cutting the cable tie not to cut any cables. 4. Service Reference Guide, dc5000 360201-002 7-21 To install the power switch assembly, reverse the removal procedure. Small Form Factor (SFF) Chassis 7.10...
... board. 3. Carefully cut the cable tie that secures the power switch cable to the power supply cable cable bundle. Ä CAUTION: Be careful when cutting the cable tie not to cut any cables. 4. Service Reference Guide, dc5000 360201-002 7-21 To install the power switch assembly, reverse the removal procedure. Small Form Factor (SFF) Chassis 7.10...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... 360201-002 Service Reference Guide, dc5000 Small Form Factor (SFF) Chassis 7.15 Speaker 1. Remove the power supply from the system board. 5. Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Disconnect the speaker wire from the chassis (Section 7.16, "Power Supply"). 7. Remove the two screws that secures the speaker cable to the power supply cable bundle. Ä CAUTION: Be...
... 360201-002 Service Reference Guide, dc5000 Small Form Factor (SFF) Chassis 7.15 Speaker 1. Remove the power supply from the system board. 5. Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Disconnect the speaker wire from the chassis (Section 7.16, "Power Supply"). 7. Remove the two screws that secures the speaker cable to the power supply cable bundle. Ä CAUTION: Be...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... opening the computer. 1. Remove the three screws that secures the power supply cable bundle to the equipment the power cord should be disconnected from the system board. 6. Removal and Replacement Procedures- Remove the computer access panel (...power switch cable, the speaker cable, and the front I/O cable. 5. Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Carefully cut the cable tie that secure the rear chassis panel to the chassis 1, the pull the rear chassis panel straight back 2 to its upright position. 4. Service Reference Guide, dc5000...
... opening the computer. 1. Remove the three screws that secures the power supply cable bundle to the equipment the power cord should be disconnected from the system board. 6. Removal and Replacement Procedures- Remove the computer access panel (...power switch cable, the speaker cable, and the front I/O cable. 5. Prepare the computer for disassembly (Section 7.1, "Preparation for Disassembly"). 2. Carefully cut the cable tie that secure the rear chassis panel to the chassis 1, the pull the rear chassis panel straight back 2 to its upright position. 4. Service Reference Guide, dc5000...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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Small Form Factor (SFF) Chassis When installing the power supply, reverse the removal procedure, making sure that the clips on the bottom of the rear panel fit in the slots provided. 7-30 360201-002 Service Reference Guide, dc5000 Removal and Replacement Procedures-
Small Form Factor (SFF) Chassis When installing the power supply, reverse the removal procedure, making sure that the clips on the bottom of the rear panel fit in the slots provided. 7-30 360201-002 Service Reference Guide, dc5000 Removal and Replacement Procedures-
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... 6-3 PCI expansion card removal and replacement 6-12 power supply removal and replacement 6-32 power switch assembly removal and replacement 6-23 preparation for disassembly 6-1 processor removal and replacement 6-25 speaker removal and replacement 6-31 system board removal and replacement 6-26 monitor... systems, important information about 3-7 optical drive cable µT connecting 6-18 µT disconnecting 6-15 SFF connecting 7-15 SFF removal and replacement 7-13 P padlock µT 6-3 SFF 7-3 parallel interface pin assignments A-3 partitioning disk, important information 3-17 password...
... 6-3 PCI expansion card removal and replacement 6-12 power supply removal and replacement 6-32 power switch assembly removal and replacement 6-23 preparation for disassembly 6-1 processor removal and replacement 6-25 speaker removal and replacement 6-31 system board removal and replacement 6-26 monitor... systems, important information about 3-7 optical drive cable µT connecting 6-18 µT disconnecting 6-15 SFF connecting 7-15 SFF removal and replacement 7-13 P padlock µT 6-3 SFF 7-3 parallel interface pin assignments A-3 partitioning disk, important information 3-17 password...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... 3-3 spare part number screwdriver with bits 5-7 wrench, tamper resistant 5-7 speaker µT removal and replacement 6-31 SFF removal and replacement 7-28 SSM (System Software Manager) 3-3 static electricity 5-3 storage, Computer Setup heading 2-4 surge-tolerant power supply 3-18 system board designators E-1 µT removal and replacement 6-26 SFF removal and replacement 7-22 system recovery 3-5 Service Reference Guide, dc5000 360201-002 Index-5
... 3-3 spare part number screwdriver with bits 5-7 wrench, tamper resistant 5-7 speaker µT removal and replacement 6-31 SFF removal and replacement 7-28 SSM (System Software Manager) 3-3 static electricity 5-3 storage, Computer Setup heading 2-4 surge-tolerant power supply 3-18 system board designators E-1 µT removal and replacement 6-26 SFF removal and replacement 7-22 system recovery 3-5 Service Reference Guide, dc5000 360201-002 Index-5