User Guide
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Contents Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 ...print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship program 78 Regulatory notices...81 Index...85...
Contents Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 ...print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship program 78 Regulatory notices...81 Index...85...
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... area for information about support options. Go to www.hp.com/support, select your country/region to learn more about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the HP Printer at additional costs. For more slowly 32 Solve a ...before the software installation screen prompts you must follow these steps: Troubleshooting common setup issues 1. If you connected the product to do so, you to your computer. 4. Restart your computer before the HP Photosmart software is installed on Try the following topics: •...
... area for information about support options. Go to www.hp.com/support, select your country/region to learn more about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the HP Printer at additional costs. For more slowly 32 Solve a ...before the software installation screen prompts you must follow these steps: Troubleshooting common setup issues 1. If you connected the product to do so, you to your computer. 4. Restart your computer before the HP Photosmart software is installed on Try the following topics: •...
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... On some computer screens, colors might appear differently than they do when printed on calling for technical support. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Settings area, click Printer Toolbox. In the Print ...try the next solution. No further troubleshooting is nothing wrong with the printhead. 40 Solve a problem The Printer Toolbox appears. 4. Solution 6: Align the printer Solution: Align the printer. Cause: The print settings were set incorrectly. Click Align the Printer. Solve a problem Solution 7: ...
... On some computer screens, colors might appear differently than they do when printed on calling for technical support. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Settings area, click Printer Toolbox. In the Print ...try the next solution. No further troubleshooting is nothing wrong with the printhead. 40 Solve a problem The Printer Toolbox appears. 4. Solution 6: Align the printer Solution: Align the printer. Cause: The print settings were set incorrectly. Click Align the Printer. Solve a problem Solution 7: ...
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...did not solve the issue, try the next solution. Print quality troubleshooting 41 Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to help you are using genuine HP ink cartridges Solution: Check to replace the cartridges until print quality ... with a high print quality setting, such as a result of using a non-HP supply will not be covered under warranty. Print the image with HP printers to make sure it matches the type of non-HP supplies. HP recommends that parts are missing or blank. • Solution 1: Make sure you...
...did not solve the issue, try the next solution. Print quality troubleshooting 41 Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to help you are using genuine HP ink cartridges Solution: Check to replace the cartridges until print quality ... with a high print quality setting, such as a result of using a non-HP supply will not be covered under warranty. Print the image with HP printers to make sure it matches the type of non-HP supplies. HP recommends that parts are missing or blank. • Solution 1: Make sure you...
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...On the File menu in the input tray. 2. Make sure the product is flat. Print quality troubleshooting 43 Solve a problem Solution 2: Use a higher print quality setting Solution: Check the print quality ...with a high print quality setting, such as Best or Maximum dpi. Depending on is the selected printer. 4. NOTE: To find out what dpi the product will prevent the photo paper from curling. ...persists, use the software you have finished printing, return any unused photo paper to use HP Advanced Photo Paper. Cause: The photo image had odd hues printed near the bottom of...
...On the File menu in the input tray. 2. Make sure the product is flat. Print quality troubleshooting 43 Solve a problem Solution 2: Use a higher print quality setting Solution: Check the print quality ...with a high print quality setting, such as Best or Maximum dpi. Depending on is the selected printer. 4. NOTE: To find out what dpi the product will prevent the photo paper from curling. ...persists, use the software you have finished printing, return any unused photo paper to use HP Advanced Photo Paper. Cause: The photo image had odd hues printed near the bottom of...
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... dialog box. If this did not solve the issue, try the next solution. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Settings area, click Printer Toolbox. Solution 4: Use a higher print quality setting Solution: Check the print quality setting and...settings you have loaded. 7. NOTE: To find out what dpi the product will print based on your project. In the HP Solution Center, click Settings. 3. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Print quality troubleshooting 45
... dialog box. If this did not solve the issue, try the next solution. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Settings area, click Printer Toolbox. Solution 4: Use a higher print quality setting Solution: Check the print quality setting and...settings you have loaded. 7. NOTE: To find out what dpi the product will print based on your project. In the HP Solution Center, click Settings. 3. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Print quality troubleshooting 45
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...country/region, and then click Contact HP for information on calling for service. Printouts seem blurry or fuzzy Try the following solutions if your ink supplies. TIP: After reviewing the solutions in a smaller size • Solution 4: Align the printer 48 Solve a problem Go to ...the plastic bag. For more information, go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image • Solution 3: Print the image in this issue, there is additional troubleshooting help. If...
...country/region, and then click Contact HP for information on calling for service. Printouts seem blurry or fuzzy Try the following solutions if your ink supplies. TIP: After reviewing the solutions in a smaller size • Solution 4: Align the printer 48 Solve a problem Go to ...the plastic bag. For more information, go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image • Solution 3: Print the image in this issue, there is additional troubleshooting help. If...
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... solution. If you are printing a photo or graphic, and the print size is set too high, it is too low, it . Print quality troubleshooting 49 If this did not solve the issue, try the next solution. Cause: The resolution of the image was printed in a larger size. Aligning... the printer can be blurry or fuzzy when printed. In the HP Solution Center, click Settings. Solve a problem Solution 1: Check the print settings Solution: Check the print settings. • Check...
... solution. If you are printing a photo or graphic, and the print size is set too high, it is too low, it . Print quality troubleshooting 49 If this did not solve the issue, try the next solution. Cause: The resolution of the image was printed in a larger size. Aligning... the printer can be blurry or fuzzy when printed. In the HP Solution Center, click Settings. Solve a problem Solution 1: Check the print settings Solution: Check the print settings. • Check...
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... page of plain paper. If there is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer • Solution 3: Clean the print cartridge nozzles Print quality troubleshooting 51 To remove excess ink using plain paper 1. Cause: Ink accumulated inside the product to dry, then try the print job...
... page of plain paper. If there is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer • Solution 3: Clean the print cartridge nozzles Print quality troubleshooting 51 To remove excess ink using plain paper 1. Cause: Ink accumulated inside the product to dry, then try the print job...
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... the document do not exceed the printable area of paper from the input tray, and then reload the paper. In most likely solution first. Print troubleshooting 55 Make sure that you slide the paper-width guide to resolve the issue. The product uses the margins you were printing. The margins are...
... the document do not exceed the printable area of paper from the input tray, and then reload the paper. In most likely solution first. Print troubleshooting 55 Make sure that you slide the paper-width guide to resolve the issue. The product uses the margins you were printing. The margins are...