Technical Specifications
Page 6
... feed slot (Tray 1) Tray 2 (250-sheet capacity) Automatic duplex printing M255nw 7KW63A Not supported Table 2 Connectivity specifications Connectivity features 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Hi-Speed USB 2.0 Print server for wireless network connectivity Walk Up USB port Wi-Fi Direct for printing from mobile devices M255nw 7KW63A Not supported Table 3 Control panel display specifications M255nw Control panel features 7KW63A 2-line backlit control panel Color touchscreen control panel Not supported Table 4 Print specifications Print features Prints 21 pages...
... feed slot (Tray 1) Tray 2 (250-sheet capacity) Automatic duplex printing M255nw 7KW63A Not supported Table 2 Connectivity specifications Connectivity features 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Hi-Speed USB 2.0 Print server for wireless network connectivity Walk Up USB port Wi-Fi Direct for printing from mobile devices M255nw 7KW63A Not supported Table 3 Control panel display specifications M255nw Control panel features 7KW63A 2-line backlit control panel Color touchscreen control panel Not supported Table 4 Print specifications Print features Prints 21 pages...
User Guide
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... Firmware Update Utility 72 6 Solve problems ...73 Customer support ...74 Control panel help system (touchscreen models only 75 Restore the factory-set defaults ...76 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 77 Change the "Very Low" settings ...77 For printers with fax capability 78 Order supplies ...78 Printer does not pick up paper or misfeeds ...79 Introduction ...79 The product does not pick up paper ...79 The product picks up multiple sheets...
... Firmware Update Utility 72 6 Solve problems ...73 Customer support ...74 Control panel help system (touchscreen models only 75 Restore the factory-set defaults ...76 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 77 Change the "Very Low" settings ...77 For printers with fax capability 78 Order supplies ...78 Printer does not pick up paper or misfeeds ...79 Introduction ...79 The product does not pick up paper ...79 The product picks up multiple sheets...
User Guide
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...Clear paper jams in Tray 2 ...85 Clear paper jams in the rear door and the fuser area 87 Clear paper jams in the duplexer (duplex models only 89 Clear paper jams in the output bin ...91 Improve print quality ...93 Introduction ...93 Update the printer firmware ...94 Print from a different software program ...94 Check the paper-type setting for the print job 94 Check the paper type setting on the printer 94 Check the paper type setting (Windows 94 Check the paper type setting (macOS 94 Check toner-cartridge status ...95 Step one: Print the supplies status page 95 Step two: Check supplies...
...Clear paper jams in Tray 2 ...85 Clear paper jams in the rear door and the fuser area 87 Clear paper jams in the duplexer (duplex models only 89 Clear paper jams in the output bin ...91 Improve print quality ...93 Introduction ...93 Update the printer firmware ...94 Print from a different software program ...94 Check the paper-type setting for the print job 94 Check the paper type setting on the printer 94 Check the paper type setting (Windows 94 Check the paper type setting (macOS 94 Check toner-cartridge status ...95 Step one: Print the supplies status page 95 Step two: Check supplies...
User Guide
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... as part of the print driver are not supported. 10 Chapter 1 Printer overview ENWW Microsoft retired mainstream support for Windows XP in the HP Software Installer. 1. Windows: The HP Software Installer installs the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, or the "HP PCL-6" version 4 print driver, depending on Notes the web) Windows® XP SP3, 32-bit The "HP PCL.6" printer-specific print driver is not included in April 2009. macOS: Mac computers are subject to change. HP Smart is installed for this printer. Linux: For...
... as part of the print driver are not supported. 10 Chapter 1 Printer overview ENWW Microsoft retired mainstream support for Windows XP in the HP Software Installer. 1. Windows: The HP Software Installer installs the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, or the "HP PCL-6" version 4 print driver, depending on Notes the web) Windows® XP SP3, 32-bit The "HP PCL.6" printer-specific print driver is not included in April 2009. macOS: Mac computers are subject to change. HP Smart is installed for this printer. Linux: For...
User Guide
Page 21
... system as part of the software installation. HP will continue to install the printer software and print driver. Download the driver, and then use the Microsoft Add Printer tool to www.hp.com/support/ljM255 for HP's allinclusive help for this operating system as part of the print driver are not supported. Some features of the software installation. Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specific print driver is fully supported. Windows Server 2012, 64-bit The "HP PCL 6" printer-specific print driver is This...
... system as part of the software installation. HP will continue to install the printer software and print driver. Download the driver, and then use the Microsoft Add Printer tool to www.hp.com/support/ljM255 for HP's allinclusive help for this operating system as part of the print driver are not supported. Some features of the software installation. Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specific print driver is fully supported. Windows Server 2012, 64-bit The "HP PCL 6" printer-specific print driver is This...
User Guide
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... 2 Paper trays ENWW NOTE: To avoid paper jams: ● Never add or remove paper from the tray during printing. ● Use paper that is not wrinkled, folded, or damaged. 1. All trays must be closed when moving the printer. This tray holds 1 sheet of paper trays when closing. Move the paper width guides in Tray 1. Introduction CAUTION: Do not extend more than one paper tray at the opening, and then adjust the side guides so that they lightly...
... 2 Paper trays ENWW NOTE: To avoid paper jams: ● Never add or remove paper from the tray during printing. ● Use paper that is not wrinkled, folded, or damaged. 1. All trays must be closed when moving the printer. This tray holds 1 sheet of paper trays when closing. Move the paper width guides in Tray 1. Introduction CAUTION: Do not extend more than one paper tray at the opening, and then adjust the side guides so that they lightly...
User Guide
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... the sheets of labels. 5. From the software program, select the Print option. 2. Click the OK button to print and load labels. ENWW Load and print labels 27 Click the Paper/Quality tab. 4. In the Paper source drop-down list, select Labels. 6. Select the printer from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. 3. To print labels using manual feed, the printer waits to print the job until it detects that the tray has been opened. In the Print...
... the sheets of labels. 5. From the software program, select the Print option. 2. Click the OK button to print and load labels. ENWW Load and print labels 27 Click the Paper/Quality tab. 4. In the Paper source drop-down list, select Labels. 6. Select the printer from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. 3. To print labels using manual feed, the printer waits to print the job until it detects that the tray has been opened. In the Print...
User Guide
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Table 3-4 Customer self-repair parts Item Single-sheet priority feed slot tray 250-sheet paper input tray Description Replacement tray for single-sheet priority feed slot (Tray 1) Replacement cassette for no additional charge during the printer warranty period. When ordering, one of printer), product number, or printer name. ● Parts listed as Optional self-replacement can be installed by contacting an HP-authorized service or support provider. For these parts, on back of the following will be needed: part number, serial number (found...
Table 3-4 Customer self-repair parts Item Single-sheet priority feed slot tray 250-sheet paper input tray Description Replacement tray for single-sheet priority feed slot (Tray 1) Replacement cassette for no additional charge during the printer warranty period. When ordering, one of printer), product number, or printer name. ● Parts listed as Optional self-replacement can be installed by contacting an HP-authorized service or support provider. For these parts, on back of the following will be needed: part number, serial number (found...
User Guide
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... on the printer control panel, touch the Connection Information button . 7. Open the document, and then select the Print option. After the print job is set to the local network. Move the device closer to the type of the Wi-Fi Direct signal. displayed on the printer control panel. NOTE: To access the Wi-Fi Direct password, from the printer control panel. Wi-Fi Direct capabilities can print to a printer that have the HP print driver installed The following devices and...
... on the printer control panel, touch the Connection Information button . 7. Open the document, and then select the Print option. After the print job is set to the local network. Move the device closer to the type of the Wi-Fi Direct signal. displayed on the printer control panel. NOTE: To access the Wi-Fi Direct password, from the printer control panel. Wi-Fi Direct capabilities can print to a printer that have the HP print driver installed The following devices and...
User Guide
Page 68
... a list of color jobs that the printer accepts. ● System Setup: Change the system defaults for the printer. ● Supply Settings: Change the settings for open source software programs that are the same options that can be replaced unless the print quality is no longer acceptable. ● Device Configuration: Shows the information found on the printer configuration page. ● Network Summary: Shows the information found on the computer. Use this file to load the same settings onto another printer...
... a list of color jobs that the printer accepts. ● System Setup: Change the system defaults for the printer. ● Supply Settings: Change the settings for open source software programs that are the same options that can be replaced unless the print quality is no longer acceptable. ● Device Configuration: Shows the information found on the printer configuration page. ● Network Summary: Shows the information found on the computer. Use this file to load the same settings onto another printer...
User Guide
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... of this User Guide. Improve print quality ● Introduction ● Update the printer firmware ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust Print Density ● Calibrate the printer to align the colors ● Adjust color settings (Windows) ● Print and interpret...
... of this User Guide. Improve print quality ● Introduction ● Update the printer firmware ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust Print Density ● Calibrate the printer to align the colors ● Adjust color settings (Windows) ● Print and interpret...
User Guide
Page 107
... touch the imaging drum. Fingerprints on the imaging drum, replace the toner cartridge. 5. Using smoother paper generally results in a confined space, such as glitter. ● Use paper that can cause print-quality problems. 4. Check the memory chip for print-quality or paper-feeding issues. Try the following solutions: ● Move the printer away from using paper that does not meet HP specifications. ● Always use in Inkjet printers. ● Use paper that the sealing tape has been removed. 2. Remove the toner cartridges from airborne...
... touch the imaging drum. Fingerprints on the imaging drum, replace the toner cartridge. 5. Using smoother paper generally results in a confined space, such as glitter. ● Use paper that can cause print-quality problems. 4. Check the memory chip for print-quality or paper-feeding issues. Try the following solutions: ● Move the printer away from using paper that does not meet HP specifications. ● Always use in Inkjet printers. ● Use paper that the sealing tape has been removed. 2. Remove the toner cartridges from airborne...
User Guide
Page 120
.... Check the paper type in the paper tray and adjust the printer settings to the Edgeto-Edge menu and then select Normal. Enterprise models only: From the printer control panel, select Auto Include Margins and then reprint the document. 5. Make sure that the top of high-coverage jobs and on light media types but can occur anywhere on all sides. 3. Do not overfill the tray. 4. Check the paper type in the paper tray and adjust the printer settings to support.hp.com...
.... Check the paper type in the paper tray and adjust the printer settings to the Edgeto-Edge menu and then select Normal. Enterprise models only: From the printer control panel, select Auto Include Margins and then reprint the document. 5. Make sure that the top of high-coverage jobs and on light media types but can occur anywhere on all sides. 3. Do not overfill the tray. 4. Check the paper type in the paper tray and adjust the printer settings to support.hp.com...
User Guide
Page 125
... wireless printer 1. Make sure that the printer is working correctly. The printer does not print, and the computer has a third-party firewall installed 1. Compare the service set identifier (SSID) on and in the printer configuration for the printer. Cannot connect more than 5 concurrent Wi-Fi Direct users. 4. Print a configuration page. 3. Turn off the firewall, and then install the wireless printer on your computer. If necessary, restart the computer. 5. Many devices can open the printer HP Embedded Web Server...
... wireless printer 1. Make sure that the printer is working correctly. The printer does not print, and the computer has a third-party firewall installed 1. Compare the service set identifier (SSID) on and in the printer configuration for the printer. Cannot connect more than 5 concurrent Wi-Fi Direct users. 4. Print a configuration page. 3. Turn off the firewall, and then install the wireless printer on your computer. If necessary, restart the computer. 5. Many devices can open the printer HP Embedded Web Server...
User Guide
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... downloading 54 Apps menu 54 B bins, output locating 3 browser requirements HP Embedded Web Server 56 C calibrate colors 101 cartridge replacing 32 checklist wireless connectivity 114 cleaning paper path 96 color options changing, Windows 102 color theme changing, Windows 102 colors calibrate 101 control panel help 75 locating 3 control panel buttons locating 7 covers, locating 3 customer support online 74 D defaults, restoring 76 dimensions, printer 13 double-sided printing Mac 41 Windows 39 drivers, supported 10 duplex printing Mac 41 duplex printing (double-sided) settings (Windows...
... downloading 54 Apps menu 54 B bins, output locating 3 browser requirements HP Embedded Web Server 56 C calibrate colors 101 cartridge replacing 32 checklist wireless connectivity 114 cleaning paper path 96 color options changing, Windows 102 color theme changing, Windows 102 colors calibrate 101 control panel help 75 locating 3 control panel buttons locating 7 covers, locating 3 customer support online 74 D defaults, restoring 76 dimensions, printer 13 double-sided printing Mac 41 Windows 39 drivers, supported 10 duplex printing Mac 41 duplex printing (double-sided) settings (Windows...
User Guide
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...23 paper jams duplexer 89 fuser 87 locations 80 output bin 91 rear door 87 single-sheet priority feed slot 83 Tray 1 83 Tray 2 85 paper pickup problems solving 79 paper type selecting (Windows) 40 paper types selecting (Mac) 42 paper, ordering 30 part numbers accessories 30 replacement parts 31 staple cartridges 31 supplies 30, 31 toner cartridge 31 toner cartridges 30 power consumption 14 power connection locating 4 power switch, locating 3 print drivers, supported 10 print media loading in Tray 1 18 print on both sides Mac 41 manually, Windows 39 Windows 39 printing from USB flash drives 51...
...23 paper jams duplexer 89 fuser 87 locations 80 output bin 91 rear door 87 single-sheet priority feed slot 83 Tray 1 83 Tray 2 85 paper pickup problems solving 79 paper type selecting (Windows) 40 paper types selecting (Mac) 42 paper, ordering 30 part numbers accessories 30 replacement parts 31 staple cartridges 31 supplies 30, 31 toner cartridge 31 toner cartridges 30 power consumption 14 power connection locating 4 power switch, locating 3 print drivers, supported 10 print media loading in Tray 1 18 print on both sides Mac 41 manually, Windows 39 Windows 39 printing from USB flash drives 51...
Reference Guide
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Color LaserJet Pro M255-M256 Reference Guide Need Help? - English 3 Français 6 Español 9 Português.......... 12 15 2-line LCD control panel view 1 2 3 4 5 Touchscreen control panel view 1 2-line control panel display 2 OK button 3 Left arrow button 4 Back arrow button 5 Wireless button (wireless model only) 7 6 Cancel button 7 Right arrow button 6 1 Back button 1 2 Home button 2 2 3 Help button 4 Color touchscreen 3 5 Home page screen indicator 45 3 FAQ For frequently asked questions, go to www.hp.com/support/ljM255FAQ or scan the QR code.
Color LaserJet Pro M255-M256 Reference Guide Need Help? - English 3 Français 6 Español 9 Português.......... 12 15 2-line LCD control panel view 1 2 3 4 5 Touchscreen control panel view 1 2-line control panel display 2 OK button 3 Left arrow button 4 Back arrow button 5 Wireless button (wireless model only) 7 6 Cancel button 7 Right arrow button 6 1 Back button 1 2 Home button 2 2 3 Help button 4 Color touchscreen 3 5 Home page screen indicator 45 3 FAQ For frequently asked questions, go to www.hp.com/support/ljM255FAQ or scan the QR code.
Reference Guide
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... to User Guide. Launch the software file from 123.hp.com/laserjet 1. Follow the onscreen instructions to install the software. 5. When prompted to select a connection type, select the appropriate option for your printer. 1. Control panel error message Error Message Solution Load Paper •• Initializing... •• Cleaning... •• Printing... Load tray 1. Touch the Wireless icon, touch Network Wi-Fi off, and then touch Setting. 2. Open top cover and remove cartridge. Download and install the software NOTE: Do not connect the USB cable...
... to User Guide. Launch the software file from 123.hp.com/laserjet 1. Follow the onscreen instructions to install the software. 5. When prompted to select a connection type, select the appropriate option for your printer. 1. Control panel error message Error Message Solution Load Paper •• Initializing... •• Cleaning... •• Printing... Load tray 1. Touch the Wireless icon, touch Network Wi-Fi off, and then touch Setting. 2. Open top cover and remove cartridge. Download and install the software NOTE: Do not connect the USB cable...
Reference Guide
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... menu on the web: Go to install the software. For most networks, the printer must be required for firmware updates 1. For a touchscreen control panel printer: Go to a new wireless network or hotspot. Go to access help (touchscreen models only) Touch the Help button on the printer control panel, touch the Connection Information button, and open the Network Setup menu. Install the HP Smart app. 3. Control panel help topics. 2 5 Run the HP Smart app and follow the onscreen instructions to connect, set up, print, and more . 1. Troubleshooting Wireless connection...
... menu on the web: Go to install the software. For most networks, the printer must be required for firmware updates 1. For a touchscreen control panel printer: Go to a new wireless network or hotspot. Go to access help (touchscreen models only) Touch the Help button on the printer control panel, touch the Connection Information button, and open the Network Setup menu. Install the HP Smart app. 3. Control panel help topics. 2 5 Run the HP Smart app and follow the onscreen instructions to connect, set up, print, and more . 1. Troubleshooting Wireless connection...
Warranty and Legal Guide
Page 10
...authorized resellers, authorized distributors, or country 2 Chapter 1 Service and support ENWW HP warrants to you, the end-user customer, this HP Limited Warranty applies only to learn about HP award-winning service and support options in your region. HP limited warranty statement ● UK, Ireland, and Malta... Slovenia ● Croatia ● Latvia ● Lithuania ● Estonia ● Russia HP PRODUCT HP Color LaserJet Pro M255-M256 DURATION OF LIMITED WARRANTY* One-year limited warranty NOTE: *Warranty and support options vary by product, country, and local legal requirements.
...authorized resellers, authorized distributors, or country 2 Chapter 1 Service and support ENWW HP warrants to you, the end-user customer, this HP Limited Warranty applies only to learn about HP award-winning service and support options in your region. HP limited warranty statement ● UK, Ireland, and Malta... Slovenia ● Croatia ● Latvia ● Lithuania ● Estonia ● Russia HP PRODUCT HP Color LaserJet Pro M255-M256 DURATION OF LIMITED WARRANTY* One-year limited warranty NOTE: *Warranty and support options vary by product, country, and local legal requirements.