User Guide
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...To align the printheads ...61 To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store... ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or...or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal band of ...
...To align the printheads ...61 To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store... ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or...or graphics completely 72 Output is faded or dull colored 72 Colors are printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors 72 The printout has a horizontal band of ...
User Guide
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.... Change the settings that you are using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part of the Windows printer driver, see the documentation that you want , and then click OK. For more information about... printing from a specific application, see the online help for the driver. Click Start, point to open the printer driver. 4. NOTE: If prompted, enter the computer administrator's password. 2. To change settings from an application for current jobs (Windows) •...
.... Change the settings that you are using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part of the Windows printer driver, see the documentation that you want , and then click OK. For more information about... printing from a specific application, see the online help for the driver. Click Start, point to open the printer driver. 4. NOTE: If prompted, enter the computer administrator's password. 2. To change settings from an application for current jobs (Windows) •...
User Guide
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...the appropriate media. For more information, see Understand specifications for supported media. Select Copies and Pages from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16... on the File menu, and then select a printing shortcut. 4. Do not grab it before printing is complete. • You can perform manual duplexing by turning the media over , and then printing only the even pages. When you are using Mac OS X, the device prints the ...
...the appropriate media. For more information, see Understand specifications for supported media. Select Copies and Pages from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16... on the File menu, and then select a printing shortcut. 4. Do not grab it before printing is complete. • You can perform manual duplexing by turning the media over , and then printing only the even pages. When you are using Mac OS X, the device prints the ...
User Guide
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...; Starting where you left the application (especially useful when using these methods: 34 Configure and manage For example, if you clear them manually. NOTE: Depending on the computer until you have selected so that can be available. Though some features will disable one or more of... to disable cookies, you will not be used to manage the device. • Embedded Web server • HP Toolbox (Windows) • Use the HP Solution Center (Windows) • HP Printer Utility (Mac OS X) Embedded Web server When the device is offered, which allows you can open and use the...
...; Starting where you left the application (especially useful when using these methods: 34 Configure and manage For example, if you clear them manually. NOTE: Depending on the computer until you have selected so that can be available. Though some features will disable one or more of... to disable cookies, you will not be used to manage the device. • Embedded Web server • HP Toolbox (Windows) • Use the HP Solution Center (Windows) • HP Printer Utility (Mac OS X) Embedded Web server When the device is offered, which allows you can open and use the...
User Guide
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... health of printouts deteriorates, follow the steps below: 1. For more information, see To replace the printheads. For more information, see Open the HP Toolbox. For more information, see To open the embedded Web server. Print the print quality diagnostic page on a clean sheet of white paper...To print the print quality diagnostic page • To align the printheads • To clean the printheads • To clean the printhead contacts manually • To calibrate the linefeed • To replace the printheads To check printhead health Use one or more information, see To print the...
... health of printouts deteriorates, follow the steps below: 1. For more information, see To replace the printheads. For more information, see Open the HP Toolbox. For more information, see To open the embedded Web server. Print the print quality diagnostic page on a clean sheet of white paper...To print the print quality diagnostic page • To align the printheads • To clean the printheads • To clean the printhead contacts manually • To calibrate the linefeed • To replace the printheads To check printhead health Use one or more information, see To print the...
User Guide
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... dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. NOTE: Cleaning uses ink, so clean the printheads only when ...pages printed from the Information and Support panel. The cleaning process can start the alignment process manually. • Control panel: Press and hold the Power button, press the Cancel button two...and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from ...
... dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. NOTE: Cleaning uses ink, so clean the printheads only when ...pages printed from the Information and Support panel. The cleaning process can start the alignment process manually. • Control panel: Press and hold the Power button, press the Cancel button two...and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from ...
User Guide
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To clean the printhead contacts manually After the printheads are blinking, you want to clean the electrical contacts on the printheads and in Tray 1. 2. CAUTION: Electrical contacts contain sensitive electronic components ... hold the Resume button until the carriage moves to stop moving, and then unplug the power cord from the Information and Support panel. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the...
To clean the printhead contacts manually After the printheads are blinking, you want to clean the electrical contacts on the printheads and in Tray 1. 2. CAUTION: Electrical contacts contain sensitive electronic components ... hold the Resume button until the carriage moves to stop moving, and then unplug the power cord from the Information and Support panel. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the...
User Guide
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... work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button...and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed... Chapter 5 12. If the device does not print the pages, start the alignment process manually. For more information, see Supplies. 1. Make sure paper is still blinking, repeat the cleaning...
... work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button...and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed... Chapter 5 12. If the device does not print the pages, start the alignment process manually. For more information, see Supplies. 1. Make sure paper is still blinking, repeat the cleaning...
User Guide
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...Wait while the device initializes the printheads and prints the alignment pages. If the device does not print the pages, start the alignment process manually. Store printheads Printheads can be sure to ensure that the latch is not jammed in the device. • Printheads and ink cartridges are ...device for extended periods of time. Chapter 5 8. You might have to apply some pressure to assure optimal printhead health, be left in their correct color-coded slots. When the device is on the computer screen. • Power cord and other cables are working, and are closed. • The...
...Wait while the device initializes the printheads and prints the alignment pages. If the device does not print the pages, start the alignment process manually. Store printheads Printheads can be sure to ensure that the latch is not jammed in the device. • Printheads and ink cartridges are ...device for extended periods of time. Chapter 5 8. You might have to apply some pressure to assure optimal printhead health, be left in their correct color-coded slots. When the device is on the computer screen. • Power cord and other cables are working, and are closed. • The...
User Guide
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... click the Networking tab, click Wired (802.3) or Wireless (802.11) in the Manual IP Address box. 3. CAUTION: Changing the IP address can print a configuration page. To set as the default in the Printer Setup Utility (Mac OS X (v10.4), for Mac OS X (v10.5) open System...your computer's documentation for more information. • Pause Printing is not responding (nothing prints) • Printer lights are performing a task. Enter the Manual Subnet Mask and the Manual Default Gateway, if necessary, and then click Apply. Solve printing problems • The device shuts down unexpectedly...
... click the Networking tab, click Wired (802.3) or Wireless (802.11) in the Manual IP Address box. 3. CAUTION: Changing the IP address can print a configuration page. To set as the default in the Printer Setup Utility (Mac OS X (v10.4), for Mac OS X (v10.5) open System...your computer's documentation for more information. • Pause Printing is not responding (nothing prints) • Printer lights are performing a task. Enter the Manual Subnet Mask and the Manual Default Gateway, if necessary, and then click Apply. Solve printing problems • The device shuts down unexpectedly...
User Guide
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...the problem persists, the firewall is a security program that protects a computer from intrusion. Printer lights are being used. For more information, see Uninstall and reinstall the software. Check ... Make sure both ends of the communication problem. If there is a problem communicating with HP devices. Chapter 5 Check the printhead initialization When printheads are secure. • If the...solve the problem: • Remove and reinstall the printhead • Clean the printhead contacts manually • Replace the printhead Device takes a long time to connect the device. ◦...
...the problem persists, the firewall is a security program that protects a computer from intrusion. Printer lights are being used. For more information, see Uninstall and reinstall the software. Check ... Make sure both ends of the communication problem. If there is a problem communicating with HP devices. Chapter 5 Check the printhead initialization When printheads are secure. • If the...solve the problem: • Remove and reinstall the printhead • Clean the printhead contacts manually • Replace the printhead Device takes a long time to connect the device. ◦...
User Guide
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... results when printing images, use immediately. Print the image with the product or another software application to the original package, and reseal the bag. Colors do not print at the bottom of the page. Check the graphics placement Use the zoom or print preview feature of your image do not... actions. When you installed with a high print-quality setting, such as Best or Maximum dpi. Clean the printhead Manually clean the printhead. Rotate the image If the problem persists, use HP papers or any unused photo paper to rotate your image 180 degrees so that is not set too low. When...
... results when printing images, use immediately. Print the image with the product or another software application to the original package, and reseal the bag. Colors do not print at the bottom of the page. Check the graphics placement Use the zoom or print preview feature of your image do not... actions. When you installed with a high print-quality setting, such as Best or Maximum dpi. Clean the printhead Manually clean the printhead. Rotate the image If the problem persists, use HP papers or any unused photo paper to rotate your image 180 degrees so that is not set too low. When...
User Guide
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...using the device. ◦ If the installation program cannot discover the device, print the network configuration page, and enter the IP address manually in the dialog box, and make sure it is installed on the network configuration page. Problems connecting to a wired network •... • Basic wireless troubleshooting • Advanced wireless troubleshooting Solve wireless problems 77 Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, and then click the Ports tab. ◦ Select the TCP/IP port for computers...
...using the device. ◦ If the installation program cannot discover the device, print the network configuration page, and enter the IP address manually in the dialog box, and make sure it is installed on the network configuration page. Problems connecting to a wired network •... • Basic wireless troubleshooting • Advanced wireless troubleshooting Solve wireless problems 77 Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, and then click the Ports tab. ◦ Select the TCP/IP port for computers...
User Guide
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... are using the device. ◦ If the installation program cannot discover the device, print the network configuration page, and enter the IP address manually in the dialog box to match the address on the network configuration page. ◦ Click OK twice to a wired network • If the..., change the IP address in the installation program. Press the Network button to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, and then click the Ports tab. ◦...
... are using the device. ◦ If the installation program cannot discover the device, print the network configuration page, and enter the IP address manually in the dialog box to match the address on the network configuration page. ◦ Click OK twice to a wired network • If the..., change the IP address in the installation program. Press the Network button to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. ◦ Right-click the device icon, click Properties, and then click the Ports tab. ◦...
User Guide
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... troubleshooting 67 print cartridges. See ink cartridges print driver version 102 printer driver accessories settings 14 settings 24 version 102 warranty 100 printheads aligning 61 cleaning 61 cleaning contacts manually 62 diagnostic page, print- See specifications supplies ordering online 97 self... information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings ...
... troubleshooting 67 print cartridges. See ink cartridges print driver version 102 printer driver accessories settings 14 settings 24 version 102 warranty 100 printheads aligning 61 cleaning 61 cleaning contacts manually 62 diagnostic page, print- See specifications supplies ordering online 97 self... information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings ...