Setup Guide
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...passphrase. b Press the Setup button on the HP All-in -One series Basics Guide If you wrote down does not appear in -One Display keyboard tips: To Select: use the first one of the following: • Press to step C3. 12 • HP All-in the list, you are case ...your wireless network. The network with your router provides 4 WEP keys, make sure you , HP is not accepted, refer to Network Troubleshooting on the display to highlight, and then press OK. HP Photosmart C7100 All-in -One. Press to enter text. f If your network uses security, a prompt appears for your ...
...passphrase. b Press the Setup button on the HP All-in -One series Basics Guide If you wrote down does not appear in -One Display keyboard tips: To Select: use the first one of the following: • Press to step C3. 12 • HP All-in the list, you are case ...your wireless network. The network with your router provides 4 WEP keys, make sure you , HP is not accepted, refer to Network Troubleshooting on the display to highlight, and then press OK. HP Photosmart C7100 All-in -One. Press to enter text. f If your network uses security, a prompt appears for your ...
Setup Guide
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... entered the correct wireless communication mode and authentication type. Problem: The Printer Not Found message appears. HP Photosmart C7100 All-in-One series Basics Guide See the Basics Guide for more troubleshooting and additional set up properly. Problem: You are no blank spaces at the beginning or end. ...then turn off silent broadcast name. • Move the access point closer to the HP All-in the WEP key or WPA passphrase correctly, making sure there are not sure if your color graphics display for Network Setup. If you have SecureEasySetup, but when I have an ...
... entered the correct wireless communication mode and authentication type. Problem: The Printer Not Found message appears. HP Photosmart C7100 All-in-One series Basics Guide See the Basics Guide for more troubleshooting and additional set up properly. Problem: You are no blank spaces at the beginning or end. ...then turn off silent broadcast name. • Move the access point closer to the HP All-in the WEP key or WPA passphrase correctly, making sure there are not sure if your color graphics display for Network Setup. If you have SecureEasySetup, but when I have an ...
Basics Guide
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Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ......68 Replace the ink cartridges 69 Align the printer...71 Clean the HP All-in-One 72 5 Troubleshooting and support 74 Uninstall and reinstall the software 74 Hardware setup troubleshooting 75 Fax setup troubleshooting 77 Network setup troubleshooting 92 Clear paper jams 98 Information on ink cartridges 99 Ink cartridge ...
Contents 1 HP All-in-One overview 3 The HP All-in-One at a glance 4 Control panel features 5 Use the HP Photosmart software 7 Find more information 8 Access the onscreen Help 8 2 Network setup...9 Wired network setup 9 Install the software for a network ......68 Replace the ink cartridges 69 Align the printer...71 Clean the HP All-in-One 72 5 Troubleshooting and support 74 Uninstall and reinstall the software 74 Hardware setup troubleshooting 75 Fax setup troubleshooting 77 Network setup troubleshooting 92 Clear paper jams 98 Information on ink cartridges 99 Ink cartridge ...
Basics Guide
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... range of features and functions, including use of the HP Photosmart software that allows printing. Scan Scanning is the process of the copy, and use the HP All-in-One to send and receive faxes, including color faxes. You can use special features to make high-quality... Note This guide introduces basic operations and troubleshooting, as well as borderless images, newsletters, greeting cards, iron-on transfers, and posters. Print photos The HP All-in-One is network-connected or connected to a computer with the HP All-in-One. You can also transfer your computer. From...
... range of features and functions, including use of the HP Photosmart software that allows printing. Scan Scanning is the process of the copy, and use the HP All-in-One to send and receive faxes, including color faxes. You can use special features to make high-quality... Note This guide introduces basic operations and troubleshooting, as well as borderless images, newsletters, greeting cards, iron-on transfers, and posters. Print photos The HP All-in-One is network-connected or connected to a computer with the HP All-in-One. You can also transfer your computer. From...
Basics Guide
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... the entire Help system or to go specifically to get a brief overview of your HP All-in-One that came with your HP All-in -One supports. The HP Photosmart Mac Help appears. 8 HP Photosmart C7100 All-in other publications. To access help from the control panel, press the ... found in -One series Explore the onscreen Help that are not described in this guide. ● HP Photosmart Software Tour (Windows) The HP Photosmart Software Tour is available from the HP website. In the Device Support area, click Onscreen Guide or Troubleshooting. - To access the HP Photosmart Mac Help ...
... the entire Help system or to go specifically to get a brief overview of your HP All-in-One that came with your HP All-in -One supports. The HP Photosmart Mac Help appears. 8 HP Photosmart C7100 All-in other publications. To access help from the control panel, press the ... found in -One series Explore the onscreen Help that are not described in this guide. ● HP Photosmart Software Tour (Windows) The HP Photosmart Software Tour is available from the HP website. In the Device Support area, click Onscreen Guide or Troubleshooting. - To access the HP Photosmart Mac Help ...
Basics Guide
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... chapter also provides warranty and support information. If you must follow these steps: Troubleshooting common setup issues 1. Note It is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. 74 HP Photosmart C7100 All-in-One series Follow the onscreen instructions and the instructions provided in the Setup Guide that you...
... chapter also provides warranty and support information. If you must follow these steps: Troubleshooting common setup issues 1. Note It is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. 74 HP Photosmart C7100 All-in-One series Follow the onscreen instructions and the instructions provided in the Setup Guide that you...
Basics Guide
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...colored paper, paper with text on the print head assembly. Press to scroll through the languages. When prompted, press to highlight Set Country/Region, and then press OK. 7. Press to scroll through the countries/regions. Contact HP Support. Connecting the USB cable before prompted can connect to the HP All-in-One with the HP...support. 76 HP Photosmart C7100 All-in the USB cable until prompted by the onscreen instructions. When the country/region you have a defective sensor on it or, certain recycled paper). Press to www.hp.com/support. Troubleshooting and support ...
...colored paper, paper with text on the print head assembly. Press to scroll through the languages. When prompted, press to highlight Set Country/Region, and then press OK. 7. Press to scroll through the countries/regions. Contact HP Support. Connecting the USB cable before prompted can connect to the HP All-in-One with the HP...support. 76 HP Photosmart C7100 All-in the USB cable until prompted by the onscreen instructions. When the country/region you have a defective sensor on it or, certain recycled paper). Press to www.hp.com/support. Troubleshooting and support ...
Basics Guide
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... wall jack 2 Use the phone cord supplied in the box with the HP All-in-One. If the test fails again, continue reviewing the troubleshooting information in -One to www.hp.com/support. Note Depending how long the HP All-in . ● Try to the telephone wall jack. If the Fax Hardware Test continues to ... there might not be able to do not use the phone cord that came with the HP All-in-One 78 HP Photosmart C7100 All-in -One, run the fax test again to your country/region, and then click Contact HP for information on . If you use the supplied phone cord to connect from the Fax...
... wall jack 2 Use the phone cord supplied in the box with the HP All-in-One. If the test fails again, continue reviewing the troubleshooting information in -One to www.hp.com/support. Note Depending how long the HP All-in . ● Try to the telephone wall jack. If the Fax Hardware Test continues to ... there might not be able to do not use the phone cord that came with the HP All-in-One 78 HP Photosmart C7100 All-in -One, run the fax test again to your country/region, and then click Contact HP for information on . If you use the supplied phone cord to connect from the Fax...
Basics Guide
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... is causing a problem, disconnect everything except the HP All-in -One to make sure the phone cord is causing problems; Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as the HP All-in-One, might be causing the test to the... port labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100...
... is causing a problem, disconnect everything except the HP All-in -One to make sure the phone cord is causing problems; Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as the HP All-in-One, might be causing the test to the... port labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100...
Basics Guide
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... connected to the port labeled 1-LINE on the HP All-in -One or the phone cord is turned off . Cause The HP All-in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in -One and to make sure you might already have in -One is plugged into a power outlet. Make sure... cord and compare it up properly. Troubleshooting and support Chapter 5 Then, run a fax test to check the status of the HP All-in -One series If the display is blank and the On button is not lit, the HP All-in-One is firmly connected to the HP All-in -One, including: Argentina, Australia, Brazil, ...
... connected to the port labeled 1-LINE on the HP All-in -One or the phone cord is turned off . Cause The HP All-in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in -One and to make sure you might already have in -One is plugged into a power outlet. Make sure... cord and compare it up properly. Troubleshooting and support Chapter 5 Then, run a fax test to check the status of the HP All-in -One series If the display is blank and the On button is not lit, the HP All-in-One is firmly connected to the HP All-in -One, including: Argentina, Australia, Brazil, ...
Basics Guide
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... successfully. For example, you probably do not have assigned one of the following: ● An Internet phone service ● A PBX system 84 HP Photosmart C7100 All-in-One series Cause The Fax Speed setting is set up the HP All-in-One with a PBX phone system or ISDN line, see Case...a DSL filter, make sure that the terminal adapter is set the Fax Speed to your telephone company. Troubleshooting and support Chapter 5 of the phone line by clicking Status in the HP Solution Center. You can interfere with a DSL service and a DSL filter is installed incorrectly. Also, make...
... successfully. For example, you probably do not have assigned one of the following: ● An Internet phone service ● A PBX system 84 HP Photosmart C7100 All-in-One series Cause The Fax Speed setting is set up the HP All-in-One with a PBX phone system or ISDN line, see Case...a DSL filter, make sure that the terminal adapter is set the Fax Speed to your telephone company. Troubleshooting and support Chapter 5 of the phone line by clicking Status in the HP Solution Center. You can interfere with a DSL service and a DSL filter is installed incorrectly. Also, make...
Basics Guide
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... manual fax Cause The recipient's fax machine might not support receiving faxes manually. Cause You did not press Start Fax Black or Start Fax Color within three seconds of hearing the recipient's fax tones, otherwise the transmission might need to dial a "9" prefix, depending on or connected, ... Venezuela, and Vietnam. 86 HP Photosmart C7100 All-in the proper format. Troubleshooting and support Chapter 5 You can set the pace of your phone system. You can also send the fax using monitor dialing. Cause The receiving fax machine is correct and in -One series This enables you to ...
... manual fax Cause The recipient's fax machine might not support receiving faxes manually. Cause You did not press Start Fax Black or Start Fax Color within three seconds of hearing the recipient's fax tones, otherwise the transmission might need to dial a "9" prefix, depending on or connected, ... Venezuela, and Vietnam. 86 HP Photosmart C7100 All-in the proper format. Troubleshooting and support Chapter 5 You can set the pace of your phone system. You can also send the fax using monitor dialing. Cause The receiving fax machine is correct and in -One series This enables you to ...
Basics Guide
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...over the phone line to receive all incoming faxes, which prevents the HP All-in -One to the OUT port on the answering machine 88 HP Photosmart C7100 All-in duration. You also need to set to the HP All-in -One. This problem is successful without the answering machine, the answering machine... countries/regions that is not set the correct number of silence at a low volume when recording your outgoing message to receive a fax again. Troubleshooting and support Chapter 5 Solution If you have a computer dial-up modem on the same phone line as shown below. Solution If you have ...
...over the phone line to receive all incoming faxes, which prevents the HP All-in -One to the OUT port on the answering machine 88 HP Photosmart C7100 All-in duration. You also need to set to the HP All-in -One. This problem is successful without the answering machine, the answering machine... countries/regions that is not set the correct number of silence at a low volume when recording your outgoing message to receive a fax again. Troubleshooting and support Chapter 5 Solution If you have a computer dial-up modem on the same phone line as shown below. Solution If you have ...
Basics Guide
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... problems found . Solution Check for the following problems: ● The HP All-in-One is not set up properly with the HP All-in-One or the Rings to Answer setting is not correct. 90 HP Photosmart C7100 All-in -One from printing faxes, review the display for faxing. ● There is...open . For a list of the faxes you resolve any unprinted faxes. After you have received while the HP All-in-One was in an error condition. Troubleshooting and support Chapter 5 One from receiving faxes and Backup Fax Reception is set to Off. Resolve any unprinted faxes that are any ...
... problems found . Solution Check for the following problems: ● The HP All-in-One is not set up properly with the HP All-in-One or the Rings to Answer setting is not correct. 90 HP Photosmart C7100 All-in -One from printing faxes, review the display for faxing. ● There is...open . For a list of the faxes you resolve any unprinted faxes. After you have received while the HP All-in-One was in an error condition. Troubleshooting and support Chapter 5 One from receiving faxes and Backup Fax Reception is set to Off. Resolve any unprinted faxes that are any ...
Basics Guide
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... being sent or received by the device over the network. 92 HP Photosmart C7100 All-in -One Cause Cables are connected properly. ● Cables between the HP All-in-One and the hub or router ● Cables between the hub or..., click Network. Troubleshooting and support Chapter 5 Network setup troubleshooting This section addresses problems you might encounter while setting up a network. ● Wired network setup troubleshooting ● Wireless setup troubleshooting ● Network software installation troubleshooting Wired network setup troubleshooting This section addresses ...
... being sent or received by the device over the network. 92 HP Photosmart C7100 All-in -One Cause Cables are connected properly. ● Cables between the HP All-in-One and the hub or router ● Cables between the hub or..., click Network. Troubleshooting and support Chapter 5 Network setup troubleshooting This section addresses problems you might encounter while setting up a network. ● Wired network setup troubleshooting ● Wireless setup troubleshooting ● Network software installation troubleshooting Wired network setup troubleshooting This section addresses ...
Basics Guide
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...Print Network Configuration Page is not connected properly to the HP All-in -One. Do not assign a static IP address. Solution This indicates that the router and HP All-in -One is turned off.. 94 HP Photosmart C7100 All-in-One series Check the following: ● Make sure all ... configuration page 1. This prints the network configuration page. Solution Print a network configuration page, and verify that the HP All-in -One, press Setup. 2. Wireless setup troubleshooting This section addresses problems you must use AutoIP to assign IP addresses to the other computers, and no DHCP or...
...Print Network Configuration Page is not connected properly to the HP All-in -One. Do not assign a static IP address. Solution This indicates that the router and HP All-in -One is turned off.. 94 HP Photosmart C7100 All-in-One series Check the following: ● Make sure all ... configuration page 1. This prints the network configuration page. Solution Print a network configuration page, and verify that the HP All-in -One, press Setup. 2. Wireless setup troubleshooting This section addresses problems you must use AutoIP to assign IP addresses to the other computers, and no DHCP or...
Basics Guide
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...the access point, see the documentation that both the HP All-in-One and the access point have matching wireless settings. Then run the Wireless Setup Wizard. 96 HP Photosmart C7100 All-in-One series Cause The wireless settings on the HP All-in-One do not know the WEP key, see the documentation... Server. The WEP key is enabled on your access point. Troubleshooting and support Chapter 5 Solution Turn on the networked devices, such as the access point for an infrastructure network, or the computer for the HP All-in-One and update the index setting to match the index setting of...
...the access point, see the documentation that both the HP All-in-One and the access point have matching wireless settings. Then run the Wireless Setup Wizard. 96 HP Photosmart C7100 All-in-One series Cause The wireless settings on the HP All-in-One do not know the WEP key, see the documentation... Server. The WEP key is enabled on your access point. Troubleshooting and support Chapter 5 Solution Turn on the networked devices, such as the access point for an infrastructure network, or the computer for the HP All-in-One and update the index setting to match the index setting of...
Basics Guide
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...the HP All-in-One. Caution Trying to release the door. Troubleshooting and support Chapter 5 Note The HP All-in-One functionality will be sending an address. For more information, see the onscreen Help that the router and HP All-in -One. Clear paper jams If the HP All-in -One. 2. Turn off the HP All-in -One ...has a paper jam, first check the rear door. Press in -One is defective. Always access and clear paper jams through the rear door. 98 HP Photosmart C7100 All-in to ...
...the HP All-in-One. Caution Trying to release the door. Troubleshooting and support Chapter 5 Note The HP All-in-One functionality will be sending an address. For more information, see the onscreen Help that the router and HP All-in -One. Clear paper jams If the HP All-in -One. 2. Turn off the HP All-in -One ...has a paper jam, first check the rear door. Press in -One is defective. Always access and clear paper jams through the rear door. 98 HP Photosmart C7100 All-in to ...
Basics Guide
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... your country/region, and then click Contact HP for information on your computer screen. Troubleshooting and support Chapter 5 One. You can resume printing. Go to ensure ink quality. For more information, see : Replace the ink cartridges Cause The ink cartridge(s) are expired message, 100 HP Photosmart C7100 All-in -One, the ink cartridge contacts might have...
... your country/region, and then click Contact HP for information on your computer screen. Troubleshooting and support Chapter 5 One. You can resume printing. Go to ensure ink quality. For more information, see : Replace the ink cartridges Cause The ink cartridge(s) are expired message, 100 HP Photosmart C7100 All-in -One, the ink cartridge contacts might have...
Basics Guide
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...hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Solution Contact HP Support. Solution You might have color... indicates one or more information, see: Replace the ink cartridges 102 HP Photosmart C7100 All-in -One can ...One off, then turn it on the control panel to continue printing for technical support. Solution Contact HP Support. Replace the indicated ink cartridge(s) or press OK on again. 4. Contact HP Support. Close the ink cartridge door. To clear the print head assembly 1. Troubleshooting...
...hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Solution Contact HP Support. Solution You might have color... indicates one or more information, see: Replace the ink cartridges 102 HP Photosmart C7100 All-in -One can ...One off, then turn it on the control panel to continue printing for technical support. Solution Contact HP Support. Replace the indicated ink cartridge(s) or press OK on again. 4. Contact HP Support. Close the ink cartridge door. To clear the print head assembly 1. Troubleshooting...