User Guide
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... the HP All-in-One...94 Turn off the HP All-in-One...96 12 Shop for ink supplies...97 13 Troubleshooting View the Readme file...99 Setup troubleshooting...99 Network troubleshooting...109 Paper jams...114 Print quality troubleshooting 115 Print troubleshooting...131 Memory card troubleshooting 144 Scan troubleshooting...149 Copy troubleshooting...153 Errors...159 14 HP warranty...
... the HP All-in-One...94 Turn off the HP All-in-One...96 12 Shop for ink supplies...97 13 Troubleshooting View the Readme file...99 Setup troubleshooting...99 Network troubleshooting...109 Paper jams...114 Print quality troubleshooting 115 Print troubleshooting...131 Memory card troubleshooting 144 Scan troubleshooting...149 Copy troubleshooting...153 Errors...159 14 HP warranty...
User Guide
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...HP All-in-One software CD-ROM. This section contains the following topics: • View the Readme file • Setup troubleshooting • Network troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors...contains the following topics: Setup troubleshooting 99 Uninstall the software (if you connected the product to Photosmart C4500 series, and then clicking Readme. You can access the Readme file by clicking Start, pointing to ...
...HP All-in-One software CD-ROM. This section contains the following topics: • View the Readme file • Setup troubleshooting • Network troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors...contains the following topics: Setup troubleshooting 99 Uninstall the software (if you connected the product to Photosmart C4500 series, and then clicking Readme. You can access the Readme file by clicking Start, pointing to ...
User Guide
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... • Paper messages • Power and connection messages • Print cartridge messages Product messages The following solutions to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try...
... • Paper messages • Power and connection messages • Print cartridge messages Product messages The following solutions to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try...
User Guide
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...error Try the following solutions to resolve the issue. If prompted, choose your country/region, and then click Contact HP for information on again. 164 Troubleshooting If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam...Turn on page 114 Cause: The product had a paper jam. Solutions are blocking the print carriage Solution: Lower the print cartridge door to : www.hp.com/support. For more information, see: "Clear paper jams" on the product. If the first solution does ...
...error Try the following solutions to resolve the issue. If prompted, choose your country/region, and then click Contact HP for information on again. 164 Troubleshooting If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam...Turn on page 114 Cause: The product had a paper jam. Solutions are blocking the print carriage Solution: Lower the print cartridge door to : www.hp.com/support. For more information, see: "Clear paper jams" on the product. If the first solution does ...
User Guide
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... require a drying time that is drying • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Paper upside down Solution: Load paper in the input tray, remove the paper, tap the stack of paper-related error messages: • Paper upside down • Paper orientation error • Cannot load paper from input tray Solution: If the product is resolved...
... require a drying time that is drying • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Paper upside down Solution: Load paper in the input tray, remove the paper, tap the stack of paper-related error messages: • Paper upside down • Paper orientation error • Cannot load paper from input tray Solution: If the product is resolved...
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.... For more information, see : • "Set the paper type for printing. Errors 209 If this did not solve the issue, try the .... Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to clear a paper jam, replace it matches the type of ink used for printing" on page 45 • "...paper was removed from the product. Solution 2: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the paper feed rollers with the HP Paper...
.... For more information, see : • "Set the paper type for printing. Errors 209 If this did not solve the issue, try the .... Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting to clear a paper jam, replace it matches the type of ink used for printing" on page 45 • "...paper was removed from the product. Solution 2: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the paper feed rollers with the HP Paper...
User Guide
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... then click Contact HP for torn pieces of a paper jam, check the rear door. If you are likely to clear the paper jam from the rollers, check the rollers and wheels for technical support. Errors 211 Cause: You might need to occur. 3. Press in the product. Paper jam or misfeed Solution...: In case of paper that might need assistance to enable the ...
... then click Contact HP for torn pieces of a paper jam, check the rear door. If you are likely to clear the paper jam from the rollers, check the rollers and wheels for technical support. Errors 211 Cause: You might need to occur. 3. Press in the product. Paper jam or misfeed Solution...: In case of paper that might need assistance to enable the ...
User Guide
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... plastic bag. • Always hold photo paper by the edges. For more information, see : "Set the paper type for printing" on photo paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its ...original packaging inside a resealable plastic bag on page 44 Cause: The print setting for printing" on page 45 • "Set the paper size" on a flat surface in the input tray. • Do not use immediately. and connection-related error...
... plastic bag. • Always hold photo paper by the edges. For more information, see : "Set the paper type for printing" on photo paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its ...original packaging inside a resealable plastic bag on page 44 Cause: The print setting for printing" on page 45 • "Set the paper size" on a flat surface in the input tray. • Do not use immediately. and connection-related error...
User Guide
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...88 color dull 124 color tone, change in -One will not turn on 1, print 56 4 x 6 inch (10 x 15 cm) borderless photos print 50 5 x 7 inch photo paper, load 34 802.11 wireless, configuration page 21 A A4 paper, load...point 12 connection problems device not found 212 HP All-in print 47 buttons, control panel 6 C cancel copy 77 print job 61 scan 70 cancel button 6 carriage jam 159 stalled 165 Carriage stall 216 cartridge 87 ... settings, restore 19 device no response 133 not found 212 disconnected error 206 DNS server 22 documents edit scanned 69 scan 67 double-sided prints 53, 55 E edit scanned...
...88 color dull 124 color tone, change in -One will not turn on 1, print 56 4 x 6 inch (10 x 15 cm) borderless photos print 50 5 x 7 inch photo paper, load 34 802.11 wireless, configuration page 21 A A4 paper, load...point 12 connection problems device not found 212 HP All-in print 47 buttons, control panel 6 C cancel copy 77 print job 61 scan 70 cancel button 6 carriage jam 159 stalled 165 Carriage stall 216 cartridge 87 ... settings, restore 19 device no response 133 not found 212 disconnected error 206 DNS server 22 documents edit scanned 69 scan 67 double-sided prints 53, 55 E edit scanned...
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... program 244 error messages memory cards 205 out of paper 129 ink cartridges HP ink depleted ...236 ink levels, check 80 ink supplies purchase 97 ink, removing ink from scan 152 N network connection type 20 interface card 13 name 22 256 One 144 streaks on the back of paper...jams, paper 40 L labels load 39 specifications 243 landscape orientation 46 legal paper load 34 specifications 243 letter paper load 34 specifications 243 lid backing, clean 95 load 13 x 18 cm photo paper 34 5 x 7 inch photo paper 34 A4 paper 34 envelopes 38 full-size paper...
... program 244 error messages memory cards 205 out of paper 129 ink cartridges HP ink depleted ...236 ink levels, check 80 ink supplies purchase 97 ink, removing ink from scan 152 N network connection type 20 interface card 13 name 22 256 One 144 streaks on the back of paper...jams, paper 40 L labels load 39 specifications 243 landscape orientation 46 legal paper load 34 specifications 243 letter paper load 34 specifications 243 lid backing, clean 95 load 13 x 18 cm photo paper 34 5 x 7 inch photo paper 34 A4 paper 34 envelopes 38 full-size paper...
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... cartridges 97 out of paper 208 overheads, print 58 P page order 57 paper choose 31 feed fails 129 incompatible types 34 jam 164, 211 jams 40, 114 load 34... 91 damaged 226 error message 223, 226 handle 79 incorrect 223 low ink 143 low on ink 215 missing 226 non-HP ink 223 order...color tone 47 layout 46 orientation 46 paper size 44 paper type 45 print quality 115 quality 46 reduce/enlarge 47 resizing options 47 resolution 46 saturation 47 speed 46 printer found screen, Windows 18 printer sharing usb 11 Windows 11 printing with one ink cartridge 86 Printing Shortcuts tab 48 problems copy 153 error...
... cartridges 97 out of paper 208 overheads, print 58 P page order 57 paper choose 31 feed fails 129 incompatible types 34 jam 164, 211 jams 40, 114 load 34... 91 damaged 226 error message 223, 226 handle 79 incorrect 223 low ink 143 low on ink 215 missing 226 non-HP ink 223 order...color tone 47 layout 46 orientation 46 paper size 44 paper type 45 print quality 115 quality 46 reduce/enlarge 47 resizing options 47 resolution 46 saturation 47 speed 46 printer found screen, Windows 18 printer sharing usb 11 Windows 11 printing with one ink cartridge 86 Printing Shortcuts tab 48 problems copy 153 error...
User Guide
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...108 uninstall 108 speed copy 73 print 46 SSID troubleshoot 109 wireless setting 22 start black 7 start color 7 status, network 20 stop copy 77 print job 61 scan 70 subnet mask 21 support contact...131 total packets received 24 transmitted 24 transparencies load 39 specifications 243 troubleshoot fax problems 118 jams, paper 40 low signal 111 network connection 111 network setup 109 Passphrase, invalid 112 print quality ...not found 113 Readme file 99 setup 99 USB cable 102 WEP key 112 troubleshooting copy 153 error messages 159 memory card 144 print 131 scan 149 two-sided prints 53, 55 U uninstall...
...108 uninstall 108 speed copy 73 print 46 SSID troubleshoot 109 wireless setting 22 start black 7 start color 7 status, network 20 stop copy 77 print job 61 scan 70 subnet mask 21 support contact...131 total packets received 24 transmitted 24 transparencies load 39 specifications 243 troubleshoot fax problems 118 jams, paper 40 low signal 111 network connection 111 network setup 109 Passphrase, invalid 112 print quality ...not found 113 Readme file 99 setup 99 USB cable 102 WEP key 112 troubleshooting copy 153 error messages 159 memory card 144 print 131 scan 149 two-sided prints 53, 55 U uninstall...