User Guide
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...server cannot be opened 232 Troubleshoot installation issues 232 Hardware installation suggestions 233 Software installation suggestions 234 Clear jams ...234 Clear paper jams ...235 Avoid paper jams ...237 Errors (Windows) ...237 Printhead(s) Missing ...238 Incompatible Printhead 238 Printhead problem ...238 Fax ... cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241 A HP supplies and accessories Order printing ...
...server cannot be opened 232 Troubleshoot installation issues 232 Hardware installation suggestions 233 Software installation suggestions 234 Clear jams ...234 Clear paper jams ...235 Avoid paper jams ...237 Errors (Windows) ...237 Printhead(s) Missing ...238 Incompatible Printhead 238 Printhead problem ...238 Fax ... cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241 A HP supplies and accessories Order printing ...
User Guide
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...◦ Media with a paper jam or an incorrect print. • For Tray 1 and Tray 2, load media print-side down, aligned against the back of the tray. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. To order HP papers and other printing problems, avoid.... • Do not overload the trays. For more impressive. Chapter 3 (continued) HP Professional Paper HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your product, and then click one type of media at a low cost, using print media For the best results, observe...
...◦ Media with a paper jam or an incorrect print. • For Tray 1 and Tray 2, load media print-side down, aligned against the back of the tray. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. To order HP papers and other printing problems, avoid.... • Do not overload the trays. For more impressive. Chapter 3 (continued) HP Professional Paper HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your product, and then click one type of media at a low cost, using print media For the best results, observe...
User Guide
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...prints the first side of a page • Always use media that you print on the device. On the File menu, click Page Setup. 2. Jams might occur with these media types. • Several kinds of media require a specific orientation when you want (such as media type), and then click... driver. 4. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. Change the settings that you want (such as paper size), and then click OK. 3. These...
...prints the first side of a page • Always use media that you print on the device. On the File menu, click Page Setup. 2. Jams might occur with these media types. • Several kinds of media require a specific orientation when you want (such as media type), and then click... driver. 4. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. Change the settings that you want (such as paper size), and then click OK. 3. These...
User Guide
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...quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve ...network problems • Solve wireless problems • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams...To find out which ink cartridges work with your device, see HP inkjet supplies recycling program. For information on recycling used ink supplies, see...
...quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve ...network problems • Solve wireless problems • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams...To find out which ink cartridges work with your device, see HP inkjet supplies recycling program. For information on recycling used ink supplies, see...
User Guide
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... Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. 188 Maintain and troubleshoot The liquid might seep under the automatic document feeder. 5. Lift the automatic document feeder mechanism, using the two hand grip areas in -one. Clean the glass strip with a ...soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Do not place or spray liquid directly on the glass, since they can damage it. Plug in the power cord, and then turn on the HP all-in the ...
... Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. 188 Maintain and troubleshoot The liquid might seep under the automatic document feeder. 5. Lift the automatic document feeder mechanism, using the two hand grip areas in -one. Clean the glass strip with a ...soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Do not place or spray liquid directly on the glass, since they can damage it. Plug in the power cord, and then turn on the HP all-in the ...
User Guide
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... • Make sure that Pause Printing is wrong • The device prints half a page, then ejects the paper Solve printing problems 189 For Windows, set it as the default in the Printer Setup Utility (Mac OS X ...are performing a task. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems ...is turned on control-panel display • The device is not jammed in the Printers folder.
... • Make sure that Pause Printing is wrong • The device prints half a page, then ejects the paper Solve printing problems 189 For Windows, set it as the default in the Printer Setup Utility (Mac OS X ...are performing a task. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems ...is turned on control-panel display • The device is not jammed in the Printers folder.
User Guide
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... feeder (ADF). 198 Maintain and troubleshoot Check the control-panel display for more information, see Select print media. See Load media for information about HP support. • No copy came out • Check the power Make sure that the power cord is too moist or too rough). For...◦ The device might be busy with paper. • When using thin special media, make sure that the originals have been loaded correctly. Check for any job that media is processing to finish. ◦ The device might be jammed. Wait for jams. See Clear jams. • Check the trays Make sure ...
... feeder (ADF). 198 Maintain and troubleshoot Check the control-panel display for more information, see Select print media. See Load media for information about HP support. • No copy came out • Check the power Make sure that the power cord is too moist or too rough). For...◦ The device might be busy with paper. • When using thin special media, make sure that the originals have been loaded correctly. Check for any job that media is processing to finish. ◦ The device might be jammed. Wait for jams. See Clear jams. • Check the trays Make sure ...
User Guide
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...is first turned on, it takes approximately 45 seconds to ensure proper contact. Check the computer system • Make sure that your computer is running one to warm up. • The device is in the Ready state, and no lights are on or blinking except the Ready light, which should...Make sure that all packing tape and material have been removed from the device. • Duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • All latches and covers are closed properly. • If the display shows a printhead error message, ...
...is first turned on, it takes approximately 45 seconds to ensure proper contact. Check the computer system • Make sure that your computer is running one to warm up. • The device is in the Ready state, and no lights are on or blinking except the Ready light, which should...Make sure that all packing tape and material have been removed from the device. • Duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • All latches and covers are closed properly. • If the display shows a printhead error message, ...
User Guide
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...the computer system • Make sure that your computer, and reinstall the device driver. Try the following topics: • Clear paper jams • Avoid paper jams 234 Maintain and troubleshoot For more information, see Clean the device. • Make sure that the trays are loaded correctly and ... drivers have not been disabled. • If you are using a computer running one of the device driver. Restart your computer is clean. You can download the device driver from the HP Web site (www.hp.com/support). For more information, see Select print media. • Make sure...
...the computer system • Make sure that your computer, and reinstall the device driver. Try the following topics: • Clear paper jams • Avoid paper jams 234 Maintain and troubleshoot For more information, see Clean the device. • Make sure that the trays are loaded correctly and ... drivers have not been disabled. • If you are using a computer running one of the device driver. Restart your computer is clean. You can download the device driver from the HP Web site (www.hp.com/support). For more information, see Select print media. • Make sure...
User Guide
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.... • Trying to add paper to jam the automatic document feeder: • Placing too much paper in the automatic document feeder. To clear a jam 1. a. b. Paper can cause paper to the document feeder tray while the device is feeding pages. Always access and clear paper jams through the duplexer. 2. Push ...it towards you might need to clear a paper jam from the front of the device can damage the print mechanism. Clear jams 235 Several common actions can also jam in the document feeder tray. CAUTION: Trying to clear the paper jam from the output tray. Check the duplexer....
.... • Trying to add paper to jam the automatic document feeder: • Placing too much paper in the automatic document feeder. To clear a jam 1. a. b. Paper can cause paper to the document feeder tray while the device is feeding pages. Always access and clear paper jams through the duplexer. 2. Push ...it towards you might need to clear a paper jam from the front of the device can damage the print mechanism. Clear jams 235 Several common actions can also jam in the document feeder tray. CAUTION: Trying to clear the paper jam from the output tray. Check the duplexer....
User Guide
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... right of the device, free any debris. 4. Close the cover. Remove the jammed media from the bottom of the device. If the jam is paper remaining inside , carefully remove it off the device before you remove any jam. 6. Reinsert the duplexer into the device when it does not move to the ...job. 236 Maintain and troubleshoot Open the top cover and remove any paper scraps or wrinkled media, and pull the media towards you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. If there is inside the device, ensure the...
... right of the device, free any debris. 4. Close the cover. Remove the jammed media from the bottom of the device. If the jam is paper remaining inside , carefully remove it off the device before you remove any jam. 6. Reinsert the duplexer into the device when it does not move to the ...job. 236 Maintain and troubleshoot Open the top cover and remove any paper scraps or wrinkled media, and pull the media towards you have not found the jam and have Tray 2 installed, pull out the tray and remove the jammed media, if possible. If there is inside the device, ensure the...
User Guide
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... • Printhead problem Errors (Windows) 237 To clear a paper jam in the input tray. • Use paper types that are recommended for the device. Lift the cover of the rollers. the entire stack of paper from the device, more information, see on your computer screen ...curled or wrinkled paper by storing all unused paper flat in a resealable bag. • Ensure that might see Understand specifications for torn pieces of the automatic document feeder. CAUTION: If the paper tears when you do not remove all paper. Avoid paper jams To help avoid paper jams, follow these ...
... • Printhead problem Errors (Windows) 237 To clear a paper jam in the input tray. • Use paper types that are recommended for the device. Lift the cover of the rollers. the entire stack of paper from the device, more information, see on your computer screen ...curled or wrinkled paper by storing all unused paper flat in a resealable bag. • Ensure that might see Understand specifications for torn pieces of the automatic document feeder. CAUTION: If the paper tears when you do not remove all paper. Avoid paper jams To help avoid paper jams, follow these ...
User Guide
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...; Fax Memory Full • Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move. • Paper Jam • Paper Jam • The printer is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to print • General printer error...
...; Fax Memory Full • Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move. • Paper Jam • Paper Jam • The printer is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to print • General printer error...
User Guide
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...for paper jam or other obstruction. Check device for planning purposes only. Press firmly into position. If this does not correct the problem, then proceed with the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet ...the following . Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Paper Mismatch Use the following to be replaced. Replace Cartridge(s) Soon Replace the cartridge soon. Cartridge Problem The cartridge appears ...
...for paper jam or other obstruction. Check device for planning purposes only. Press firmly into position. If this does not correct the problem, then proceed with the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet ...the following . Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Paper Mismatch Use the following to be replaced. Replace Cartridge(s) Soon Replace the cartridge soon. Cartridge Problem The cartridge appears ...
User Guide
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...the error: To check if the printer is currently offline. Use the following to correct the error: Clear jams Paper Jam There is not intended for your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and... to correct the error: Load media Incompatible Cartridge(s) The cartridge is a paper jam (or misfeed) in this printer. Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Printer Offline Your printer is paused or offline 1. Clear ...
...the error: To check if the printer is currently offline. Use the following to correct the error: Clear jams Paper Jam There is not intended for your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and... to correct the error: Load media Incompatible Cartridge(s) The cartridge is a paper jam (or misfeed) in this printer. Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Printer Offline Your printer is paused or offline 1. Clear ...
User Guide
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...crop originals 112 enhance light areas 112 from the device control panel 107 legal to letter 111 margin shift 113 number of copies 108 paper size 108 paper types, recommended 109 quality 109, 199 reduce 111 settings 108 specifications 264 speed 109 troubleshoot 198 two-sided 114 Copy button 17, 20... driver accessories settings 24 settings 47 version 250 DSL, fax setup with parallel phone systems 134 duplex printing accessory order online 243 duplexer clear jams 234 installation 23 margins, minimum 40 media sizes supported 35 media types and weights supported 38 remove 259 turn on and off in OCR...
...crop originals 112 enhance light areas 112 from the device control panel 107 legal to letter 111 margin shift 113 number of copies 108 paper size 108 paper types, recommended 109 quality 109, 199 reduce 111 settings 108 specifications 264 speed 109 troubleshoot 198 two-sided 114 Copy button 17, 20... driver accessories settings 24 settings 47 version 250 DSL, fax setup with parallel phone systems 134 duplex printing accessory order online 243 duplexer clear jams 234 installation 23 margins, minimum 40 media sizes supported 35 media types and weights supported 38 remove 259 turn on and off in OCR...
User Guide
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... fax, using 100 IP address checking for device 232 IP settings 129 ISDN line, set up with fax parallel phone systems 135 J jams clear 234 media to avoid 34 paper 235, 237 jobs settings 26 Junk Fax Blocker button 16, 17 junk fax mode 87 K keypad, control panel enter text and symbols... 1 40 tray 2 42 locking trays 43 log, clear fax 85 log, fax print 103 view 104 M Mac OS Bluetooth 170 borderless printing 45 HP Photosmart Studio 29 HP Printer Utility 123 install software 160 print on special, or customsized media 44 print settings 48 sharing device 161 turn accessories on and off...
... fax, using 100 IP address checking for device 232 IP settings 129 ISDN line, set up with fax parallel phone systems 135 J jams clear 234 media to avoid 34 paper 235, 237 jobs settings 26 Junk Fax Blocker button 16, 17 junk fax mode 87 K keypad, control panel enter text and symbols... 1 40 tray 2 42 locking trays 43 log, clear fax 85 log, fax print 103 view 104 M Mac OS Bluetooth 170 borderless printing 45 HP Photosmart Studio 29 HP Printer Utility 123 install software 160 print on special, or customsized media 44 print settings 48 sharing device 161 turn accessories on and off...
User Guide
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...one-touch speed dial buttons 18 operating environment specifications 265 operating systems supported 262 originals crop 112 edit scans 54 load ADF (automatic document feeder) 31 scan 51 output tray locating 14 media supported 39 remove 259 P packing the device 259 pages per month (duty cycle) 262 paper jams... 235, 237 legal to letter copy 111 recommended copy types 109 size, set for fax 87 paper size copy setting 108 paper-feed problems, troubleshoot 196 parallel phone systems answering machine setup 146 countries/regions...
...one-touch speed dial buttons 18 operating environment specifications 265 operating systems supported 262 originals crop 112 edit scans 54 load ADF (automatic document feeder) 31 scan 51 output tray locating 14 media supported 39 remove 259 P packing the device 259 pages per month (duty cycle) 262 paper jams... 235, 237 legal to letter copy 111 recommended copy types 109 size, set for fax 87 paper size copy setting 108 paper-feed problems, troubleshoot 196 parallel phone systems answering machine setup 146 countries/regions...
User Guide
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Photo Menu button 18, 20 photo paper copy 109 photos borderless printing 45 connect a PictBridge camera 68 connect storage device 70 edit scans 54 enhance copies 112 index sheets 73 insert memory ..., troubleshoot copy 199 diagnostic page 177 print 192 scan 203 R radio interference regulatory information 274 radio, turn off 128 readme 11 rear access panel clear jams 234 illustration 15 receive faxes auto answer mode 93 automatically 83 blocking numbers 87 forwarding 86 manually 83 polling 86 rings to answer 93 troubleshoot...
Photo Menu button 18, 20 photo paper copy 109 photos borderless printing 45 connect a PictBridge camera 68 connect storage device 70 edit scans 54 enhance copies 112 index sheets 73 insert memory ..., troubleshoot copy 199 diagnostic page 177 print 192 scan 203 R radio interference regulatory information 274 radio, turn off 128 readme 11 rear access panel clear jams 234 illustration 15 receive faxes auto answer mode 93 automatically 83 blocking numbers 87 forwarding 86 manually 83 polling 86 rings to answer 93 troubleshoot...
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... supported 35 media types and weights supported 38 order online 243 turn on and off in driver 24 troubleshoot answering machines 217 298 bleeding colors 195 colors 194, 196 copy 198 copy quality 199 cut-off pages, incorrect text or graphics placement 191 device control-panel messages 26 embedded Web ...208 fax tests 205 fax wall jack test, failed 206 firewalls 191 ink not filling text or graphics 194 ink smearing 194 installation 232 jams, paper 237 meaningless characters print 193 media not picked up from tray 197 memory cards 230 missing lines or dots 196 missing or incorrect information 196...
... supported 35 media types and weights supported 38 order online 243 turn on and off in driver 24 troubleshoot answering machines 217 298 bleeding colors 195 colors 194, 196 copy 198 copy quality 199 cut-off pages, incorrect text or graphics placement 191 device control-panel messages 26 embedded Web ...208 fax tests 205 fax wall jack test, failed 206 firewalls 191 ink not filling text or graphics 194 ink smearing 194 installation 232 jams, paper 237 meaningless characters print 193 media not picked up from tray 197 memory cards 230 missing lines or dots 196 missing or incorrect information 196...
