User Guide
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...server cannot be opened 232 Troubleshoot installation issues 232 Hardware installation suggestions 233 Software installation suggestions 234 Clear jams ...234 Clear paper jams ...235 Avoid paper jams ...237 Errors (Windows) ...237 Printhead(s) Missing ...238 Incompatible Printhead 238 Printhead problem ...238 Fax ... cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241 A HP supplies and accessories Order printing ...
...server cannot be opened 232 Troubleshoot installation issues 232 Hardware installation suggestions 233 Software installation suggestions 234 Clear jams ...234 Clear paper jams ...235 Avoid paper jams ...237 Errors (Windows) ...237 Printhead(s) Missing ...238 Incompatible Printhead 238 Printhead problem ...238 Fax ... cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible Cartridge(s 240 Printer Offline ...240 Printer Paused ...241 Document failed to print 241 General printer error...241 A HP supplies and accessories Order printing ...
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... the printer driver, you place a special media on the page. Chapter 3 (continued) HP Professional Paper HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your color presentations vivid and even more information, see Understand specifications for supported media. Get sharp, crisp... only one of the shopping links on top of the tray. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. Available in matte finish in English only. HP recommends loading special media no higher than 3/4 full. • To prevent jams, poor...
... the printer driver, you place a special media on the page. Chapter 3 (continued) HP Professional Paper HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your color presentations vivid and even more information, see Understand specifications for supported media. Get sharp, crisp... only one of the shopping links on top of the tray. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. Available in matte finish in English only. HP recommends loading special media no higher than 3/4 full. • To prevent jams, poor...
User Guide
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...Change the settings that you want, and then click OK. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to Settings, and then click Printers or Printers and Faxes. -... sides of the media first. Change the settings that conforms to open the print driver. 4. Jams might occur with these media types. • Several kinds of media require a specific orientation when...from a computer running Windows, the device prints the first side of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105...
...Change the settings that you want, and then click OK. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to Settings, and then click Printers or Printers and Faxes. -... sides of the media first. Change the settings that conforms to open the print driver. 4. Jams might occur with these media types. • Several kinds of media require a specific orientation when...from a computer running Windows, the device prints the first side of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105...
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...Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve network problems • Solve wireless problems ...device management problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Replace the ink cartridges You can also print the self-test diagnostic page to view this information (see HP inkjet supplies recycling program. You can check the estimated ink levels...
...Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve HP Digital Solutions problems • Solve network problems • Solve wireless problems ...device management problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Replace the ink cartridges You can also print the self-test diagnostic page to view this information (see HP inkjet supplies recycling program. You can check the estimated ink levels...
User Guide
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...of the device. Lift the automatic document feeder mechanism, using the two hand grip areas in -one. The liquid might seep under the automatic document feeder. 5. Do not place or spray liquid ...the glass, since they can damage it. Plug in the power cord, and then turn on the HP all-in the front and rear of the automatic document feeder. 7. There is a glass strip under ... you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. 188 Maintain and troubleshoot
...of the device. Lift the automatic document feeder mechanism, using the two hand grip areas in -one. The liquid might seep under the automatic document feeder. 5. Do not place or spray liquid ...the glass, since they can damage it. Plug in the power cord, and then turn on the HP all-in the front and rear of the automatic document feeder. 7. There is a glass strip under ... you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems. 188 Maintain and troubleshoot
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... firmly connected to the device. When the device is turned on for more information. • Make sure that Pause Printing is not jammed in the input tray and is not selected if you are using or restart the computer before attempting the task again. For Mac OS...the text or graphics is on and not blinking. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems...
... firmly connected to the device. When the device is turned on for more information. • Make sure that Pause Printing is not jammed in the input tray and is not selected if you are using or restart the computer before attempting the task again. For Mac OS...the text or graphics is on and not blinking. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems...
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... for more information, see Select print media. Copies are using thick special media (such as brochure paper), load media so that the stack height is within this range. • Use HP media for example, the media is processing to finish. ◦ The device might not meet Hewlett...-Packard media specifications (for optimum performance and efficiency. For more information. • Check the settings The contrast setting might be jammed. If necessary, place the...
... for more information, see Select print media. Copies are using thick special media (such as brochure paper), load media so that the stack height is within this range. • Use HP media for example, the media is processing to finish. ◦ The device might not meet Hewlett...-Packard media specifications (for optimum performance and efficiency. For more information. • Check the settings The contrast setting might be jammed. If necessary, place the...
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... cables that you are using are in good working power outlet. • Make sure that the phone cord is loaded with paper. • Make sure that the printhead latch is not jammed in the device. • All latches and covers are removed from outside and inside the device. • Make sure that.... When the device is first turned on the device control panel. Press down firmly on and not blinking. If the Attention light is on each one of the printheads and ink cartridges are firmly installed in the Ready state, and no lights are on or blinking except the Ready light, which...
... cables that you are using are in good working power outlet. • Make sure that the phone cord is loaded with paper. • Make sure that the printhead latch is not jammed in the device. • All latches and covers are removed from outside and inside the device. • Make sure that.... When the device is first turned on the device control panel. Press down firmly on and not blinking. If the Attention light is on each one of the printheads and ink cartridges are firmly installed in the Ready state, and no lights are on or blinking except the Ready light, which...
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...sure that the computer meets at least the minimum system requirements. Try the following remedies before you attempt to clear the jam. • Make sure that you are printing with media that is clean. For more information, see Load media....HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that the USB drivers have not been disabled. • If you are using a computer running one of the device driver. Clear jams Occasionally, media becomes jammed during a job. Check or perform the following topics: • Clear paper jams • Avoid paper jams...
...sure that the computer meets at least the minimum system requirements. Try the following remedies before you attempt to clear the jam. • Make sure that you are printing with media that is clean. For more information, see Load media....HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that the USB drivers have not been disabled. • If you are using a computer running one of the device driver. Clear jams Occasionally, media becomes jammed during a job. Check or perform the following topics: • Clear paper jams • Avoid paper jams...
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... inside the device, grasp it with both hands and then pull it towards you might need to clear a paper jam from the front of the duplexer, and then remove the panel or unit. Push the button on the maximum number of sheets allowed in ... pages. Remove all media from the duplexer. a. Check the duplexer. Clear jams 235 Paper can damage the print mechanism. Always access and clear paper jams through the duplexer. 2. For information on either side of the device can also jam in the document feeder tray. Clear paper jams If the paper was loaded in the input tray, you . b.
... inside the device, grasp it with both hands and then pull it towards you might need to clear a paper jam from the front of the duplexer, and then remove the panel or unit. Push the button on the maximum number of sheets allowed in ... pages. Remove all media from the duplexer. a. Check the duplexer. Clear jams 235 Paper can damage the print mechanism. Always access and clear paper jams through the duplexer. 2. For information on either side of the device can also jam in the document feeder tray. Clear paper jams If the paper was loaded in the input tray, you . b.
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...jammed media, if possible. Close the cover. Reposition the device on the top of the device. If it off the device before you through the top of the duplexer and lower its position on and the carriage is paper... the right side of the device, free any paper scraps or wrinkled media, and pull the media towards you remove any debris. 4. After clearing the jam, close all covers, turn on the device (... the right, turn off ) and resend the print job. 236 Maintain and troubleshoot If the jam is turned off Tray 2. If not, do the following: a. Ensure the device is inside the...
...jammed media, if possible. Close the cover. Reposition the device on the top of the device. If it off the device before you through the top of the duplexer and lower its position on and the carriage is paper... the right side of the device, free any paper scraps or wrinkled media, and pull the media towards you remove any debris. 4. After clearing the jam, close all covers, turn on the device (... the right, turn off ) and resend the print job. 236 Maintain and troubleshoot If the jam is turned off Tray 2. If not, do the following: a. Ensure the device is inside the...
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... • Printhead problem Errors (Windows) 237 If you do not remove all the pieces of the automatic document feeder. 2. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers and wheels for torn pieces of the rollers. Errors (Windows) This list represents some of...
... • Printhead problem Errors (Windows) 237 If you do not remove all the pieces of the automatic document feeder. 2. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers and wheels for torn pieces of the rollers. Errors (Windows) This list represents some of...
User Guide
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... Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move. • Paper Jam • Paper Jam • The printer is not intended for use in this printer. Use the following to correct the...the following to correct the error: • To replace the printheads • Supplies Incompatible Printhead The following printhead is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to print • General printer...
... Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move. • Paper Jam • Paper Jam • The printer is not intended for use in this printer. Use the following to correct the...the following to correct the error: • To replace the printheads • Supplies Incompatible Printhead The following printhead is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to print • General printer...
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... the problem, then proceed with the following to correct the error: Paper detected does not match paper size or type selected. • Load media • Print on recycling used ink supplies, see HP inkjet supplies recycling program. Check device for planning purposes only. Remove the ... Supplies NOTE: Ink level warnings and indicators provide estimates for paper jam or other obstruction. Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Paper Mismatch Use the following to be replaced. You do not ...
... the problem, then proceed with the following to correct the error: Paper detected does not match paper size or type selected. • Load media • Print on recycling used ink supplies, see HP inkjet supplies recycling program. Check device for planning purposes only. Remove the ... Supplies NOTE: Ink level warnings and indicators provide estimates for paper jam or other obstruction. Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Paper Mismatch Use the following to be replaced. You do not ...
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...If you made any changes, try to correct the error: Clear jams Paper Jam There is a paper jam (or misfeed) in this printer. Clear the jam and press Resume on the front of the printer. Load more paper and press Resume on the printer. Double-click the icon for ...; Clear jams • Hardware installation suggestions Paper Jam There is paused or offline 1. Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Printer Offline Your printer is not intended for your operating system, do one of paper. Use ...
...If you made any changes, try to correct the error: Clear jams Paper Jam There is a paper jam (or misfeed) in this printer. Clear the jam and press Resume on the front of the printer. Load more paper and press Resume on the printer. Double-click the icon for ...; Clear jams • Hardware installation suggestions Paper Jam There is paused or offline 1. Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Printer Offline Your printer is not intended for your operating system, do one of paper. Use ...
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...crop originals 112 enhance light areas 112 from the device control panel 107 legal to letter 111 margin shift 113 number of copies 108 paper size 108 paper types, recommended 109 quality 109, 199 reduce 111 settings 108 specifications 264 speed 109 troubleshoot 198 two-sided 114 Copy button 17, 20... driver accessories settings 24 settings 47 version 250 DSL, fax setup with parallel phone systems 134 duplex printing accessory order online 243 duplexer clear jams 234 installation 23 margins, minimum 40 media sizes supported 35 media types and weights supported 38 remove 259 turn on and off in OCR...
...crop originals 112 enhance light areas 112 from the device control panel 107 legal to letter 111 margin shift 113 number of copies 108 paper size 108 paper types, recommended 109 quality 109, 199 reduce 111 settings 108 specifications 264 speed 109 troubleshoot 198 two-sided 114 Copy button 17, 20... driver accessories settings 24 settings 47 version 250 DSL, fax setup with parallel phone systems 134 duplex printing accessory order online 243 duplexer clear jams 234 installation 23 margins, minimum 40 media sizes supported 35 media types and weights supported 38 remove 259 turn on and off in OCR...
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... fax, using 100 IP address checking for device 232 IP settings 129 ISDN line, set up with fax parallel phone systems 135 J jams clear 234 media to avoid 34 paper 235, 237 jobs settings 26 Junk Fax Blocker button 16, 17 junk fax mode 87 K keypad, control panel enter text and symbols... 1 40 tray 2 42 locking trays 43 log, clear fax 85 log, fax print 103 view 104 M Mac OS Bluetooth 170 borderless printing 45 HP Photosmart Studio 29 HP Printer Utility 123 install software 160 print on special, or customsized media 44 print settings 48 sharing device 161 turn accessories on and off...
... fax, using 100 IP address checking for device 232 IP settings 129 ISDN line, set up with fax parallel phone systems 135 J jams clear 234 media to avoid 34 paper 235, 237 jobs settings 26 Junk Fax Blocker button 16, 17 junk fax mode 87 K keypad, control panel enter text and symbols... 1 40 tray 2 42 locking trays 43 log, clear fax 85 log, fax print 103 view 104 M Mac OS Bluetooth 170 borderless printing 45 HP Photosmart Studio 29 HP Printer Utility 123 install software 160 print on special, or customsized media 44 print settings 48 sharing device 161 turn accessories on and off...
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...one-touch speed dial buttons 18 operating environment specifications 265 operating systems supported 262 originals crop 112 edit scans 54 load ADF (automatic document feeder) 31 scan 51 output tray locating 14 media supported 39 remove 259 P packing the device 259 pages per month (duty cycle) 262 paper jams... 235, 237 legal to letter copy 111 recommended copy types 109 size, set for fax 87 paper size copy setting 108 paper-feed problems, troubleshoot 196 parallel phone systems answering machine setup 146 countries/regions...
...one-touch speed dial buttons 18 operating environment specifications 265 operating systems supported 262 originals crop 112 edit scans 54 load ADF (automatic document feeder) 31 scan 51 output tray locating 14 media supported 39 remove 259 P packing the device 259 pages per month (duty cycle) 262 paper jams... 235, 237 legal to letter copy 111 recommended copy types 109 size, set for fax 87 paper size copy setting 108 paper-feed problems, troubleshoot 196 parallel phone systems answering machine setup 146 countries/regions...
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Photo Menu button 18, 20 photo paper copy 109 photos borderless printing 45 connect a PictBridge camera 68 connect storage device 70 edit scans 54 enhance copies 112 index sheets 73 insert memory ..., troubleshoot copy 199 diagnostic page 177 print 192 scan 203 R radio interference regulatory information 274 radio, turn off 128 readme 11 rear access panel clear jams 234 illustration 15 receive faxes auto answer mode 93 automatically 83 blocking numbers 87 forwarding 86 manually 83 polling 86 rings to answer 93 troubleshoot...
Photo Menu button 18, 20 photo paper copy 109 photos borderless printing 45 connect a PictBridge camera 68 connect storage device 70 edit scans 54 enhance copies 112 index sheets 73 insert memory ..., troubleshoot copy 199 diagnostic page 177 print 192 scan 203 R radio interference regulatory information 274 radio, turn off 128 readme 11 rear access panel clear jams 234 illustration 15 receive faxes auto answer mode 93 automatically 83 blocking numbers 87 forwarding 86 manually 83 polling 86 rings to answer 93 troubleshoot...
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... supported 35 media types and weights supported 38 order online 243 turn on and off in driver 24 troubleshoot answering machines 217 298 bleeding colors 195 colors 194, 196 copy 198 copy quality 199 cut-off pages, incorrect text or graphics placement 191 device control-panel messages 26 embedded Web ...208 fax tests 205 fax wall jack test, failed 206 firewalls 191 ink not filling text or graphics 194 ink smearing 194 installation 232 jams, paper 237 meaningless characters print 193 media not picked up from tray 197 memory cards 230 missing lines or dots 196 missing or incorrect information 196...
... supported 35 media types and weights supported 38 order online 243 turn on and off in driver 24 troubleshoot answering machines 217 298 bleeding colors 195 colors 194, 196 copy 198 copy quality 199 cut-off pages, incorrect text or graphics placement 191 device control-panel messages 26 embedded Web ...208 fax tests 205 fax wall jack test, failed 206 firewalls 191 ink not filling text or graphics 194 ink smearing 194 installation 232 jams, paper 237 meaningless characters print 193 media not picked up from tray 197 memory cards 230 missing lines or dots 196 missing or incorrect information 196...