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... feature of the alert events include: ■ Cartridge or imaging drum low ■ Replace cartridge or imaging drum ■ Non-HP or unauthorized supply installed ■ Close door ■ Paper out ■ Paper jam 190 Chapter 6 The HP Toolbox ENWW The device stores the received faxes until the host... your computer is disabled and cannot be alerted when certain events occur at the HP Color LaserJet 2820/2830/2840 all -in -one product until the laptop is undocked or not connected to the device. The HP Toolbox Receive faxes to this computer option, and then click OK. 4 Incoming ...
... feature of the alert events include: ■ Cartridge or imaging drum low ■ Replace cartridge or imaging drum ■ Non-HP or unauthorized supply installed ■ Close door ■ Paper out ■ Paper jam 190 Chapter 6 The HP Toolbox ENWW The device stores the received faxes until the host... your computer is disabled and cannot be alerted when certain events occur at the HP Color LaserJet 2820/2830/2840 all -in -one product until the laptop is undocked or not connected to the device. The HP Toolbox Receive faxes to this computer option, and then click OK. 4 Incoming ...
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... Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is installed ■ Cartridge Low ■ Replace Cartridge ■ Non-HP cartridge installed ■ Imaging Drum Low ■ Replace Imaging Drum ■ Unauthorized Supply Installed When the device cannot scan ■ ADF Door Open ■...
... Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is installed ■ Cartridge Low ■ Replace Cartridge ■ Non-HP cartridge installed ■ Imaging Drum Low ■ Replace Imaging Drum ■ Unauthorized Supply Installed When the device cannot scan ■ ADF Door Open ■...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
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...the device 165 Maintain the device ...165 View the control-panel menu items for the device 166 Replace print cartridges 166 Replace the imaging drum 168 Clear jams ...170 Order new supplies ...175 12 Managing the device and maintenance Information pages ...178 Demo page ...178 Usage ...page ...178 Configuration page ...178 Supplies Status page ...179 HP Toolbox ...181 To view HP Toolbox ...181 Status tab ...182 Fax tab ...1. 82 Scan to tab ...182 Troubleshooting tab ...183 Documentation tab ...183 Device ...
...the device 165 Maintain the device ...165 View the control-panel menu items for the device 166 Replace print cartridges 166 Replace the imaging drum 168 Clear jams ...170 Order new supplies ...175 12 Managing the device and maintenance Information pages ...178 Demo page ...178 Usage ...page ...178 Configuration page ...178 Supplies Status page ...179 HP Toolbox ...181 To view HP Toolbox ...181 Status tab ...182 Fax tab ...1. 82 Scan to tab ...182 Troubleshooting tab ...183 Documentation tab ...183 Device ...
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... and recycling supplies 204 HP policy on non-HP supplies 205 Resetting the printer for non-HP supplies 205 HP fraud hotline ...206 Changing a print cartridge ...207 To replace a print cartridge 207 Changing the imaging drum 209 To change the imaging drum 209 14 Troubleshooting Support ......234 Media-handling problems 243 Performance problems 245 Scan problems ...247 Solving scanned image problems 247 Scan quality problems ...249 Copy problems ...251 Preventing problems ...251 Image problems ...251 Media-handling problems 252 Performance problems 254 Fax problems ...256 Problems...
... and recycling supplies 204 HP policy on non-HP supplies 205 Resetting the printer for non-HP supplies 205 HP fraud hotline ...206 Changing a print cartridge ...207 To replace a print cartridge 207 Changing the imaging drum 209 To change the imaging drum 209 14 Troubleshooting Support ......234 Media-handling problems 243 Performance problems 245 Scan problems ...247 Solving scanned image problems 247 Scan quality problems ...249 Copy problems ...251 Preventing problems ...251 Image problems ...251 Media-handling problems 252 Performance problems 254 Fax problems ...256 Problems...
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Fax reports ...268 HP Toolbox ...270 Service menu ...270 The device ... limited warranty statement 281 Print Cartridge and Imaging Drum Limited Warranty Statement 283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service 285 HP maintenance agreements 285 Onsite service agreements 285 ...293 Environmental Product Stewardship program 294 Ozone production ...294 Energy consumption ...294 HP LaserJet printing supplies 294 Nederlands ...295 Taiwan ...296 Declaration of conformity ...297 Declaration of conformity ...298...
Fax reports ...268 HP Toolbox ...270 Service menu ...270 The device ... limited warranty statement 281 Print Cartridge and Imaging Drum Limited Warranty Statement 283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service 285 HP maintenance agreements 285 Onsite service agreements 285 ...293 Environmental Product Stewardship program 294 Ozone production ...294 Energy consumption ...294 HP LaserJet printing supplies 294 Nederlands ...295 Taiwan ...296 Declaration of conformity ...297 Declaration of conformity ...298...
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... for energy efficiency. Feature HP Color LaserJet 2820/2830/2840 all-in -one Networking ● TCP/IP ● LPD ● 9100 Memory card slot (HP Color LaserJet 2840 all- The device can be expanded to 224 MB by substantially reducing power consumption when it is a U.S. Supplies ● A Supplies Status page with print cartridge and imaging drum gauges that show the supply...
... for energy efficiency. Feature HP Color LaserJet 2820/2830/2840 all-in -one Networking ● TCP/IP ● LPD ● 9100 Memory card slot (HP Color LaserJet 2840 all- The device can be expanded to 224 MB by substantially reducing power consumption when it is a U.S. Supplies ● A Supplies Status page with print cartridge and imaging drum gauges that show the supply...
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Feature Accessibility HP Color LaserJet 2820/2830/2840 all-in-one ● Online user guide that is compatible with text screen-readers. ● Print cartridges and the imaging drum can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. 8 Chapter 1 Device basics ENWW
Feature Accessibility HP Color LaserJet 2820/2830/2840 all-in-one ● Online user guide that is compatible with text screen-readers. ● Print cartridges and the imaging drum can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. 8 Chapter 1 Device basics ENWW
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... the blue release levers on the print cartridge, holding it is at the top. 168 Chapter 11 How do I? Open the top cover. 3. Replace the imaging drum 1. Push the scanner-release button to replace another cartridge, close the scanner assembly. ENWW Close the top cover, and then close the top cover and...
... the blue release levers on the print cartridge, holding it is at the top. 168 Chapter 11 How do I? Open the top cover. 3. Replace the imaging drum 1. Push the scanner-release button to replace another cartridge, close the scanner assembly. ENWW Close the top cover, and then close the top cover and...
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.... 6. 4. Remove the orange shipping lock on the side of the imaging drum, and remove the two orange shipping spacers. 8. Align the arrows on each end of the imaging drum with the arrows inside the printer. Remove the new imaging drum from the device. 5. Place the imaging drum on a firm surface, and then pull the orange rings to light...
.... 6. 4. Remove the orange shipping lock on the side of the imaging drum, and remove the two orange shipping spacers. 8. Align the arrows on each end of the imaging drum with the arrows inside the printer. Remove the new imaging drum from the device. 5. Place the imaging drum on a firm surface, and then pull the orange rings to light...
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.... To clear a media jam inside the device Media jams might result in cold water. Releasing the fuser levers relieves tension on the page. Lower the imaging drum into the printer, and then press it firmlyinto place. Clear jams Occasionally, paper or other print media can become jammed during a print job. If you...
.... To clear a media jam inside the device Media jams might result in cold water. Releasing the fuser levers relieves tension on the page. Lower the imaging drum into the printer, and then press it firmlyinto place. Clear jams Occasionally, paper or other print media can become jammed during a print job. If you...
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... media jam, you might need to open the scanner assembly, and then open the top cover. When you have removed the jammed media, replace the image drum, and close the top cover and the scanner assembly. Do not use a sharp object, such as a pencil or scissors, to their original upward position. With... both hands, grasp the side of the media from the device. 5. Open the top cover, and then remove the image drum and set it exits the device, complete the following steps. Push the scanner-release button to turn the device off, and then turn it free...
... media jam, you might need to open the scanner assembly, and then open the top cover. When you have removed the jammed media, replace the image drum, and close the top cover and the scanner assembly. Do not use a sharp object, such as a pencil or scissors, to their original upward position. With... both hands, grasp the side of the media from the device. 5. Open the top cover, and then remove the image drum and set it exits the device, complete the following steps. Push the scanner-release button to turn the device off, and then turn it free...
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...2840 all-in -one models only) and memory card settings (HP Color LaserJet 2840 all the media that is gathered during software installation, including the language and the company name. 6. Use the < or the > button to select Reports, and then press ENTER Information pages 179 This section lists information that page, the Fax Settings and Imaging... Settings sections provide details about the device, such as the product name and the serial number. 2. Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It...
...2840 all-in -one models only) and memory card settings (HP Color LaserJet 2840 all the media that is gathered during software installation, including the language and the company name. 6. Use the < or the > button to select Reports, and then press ENTER Information pages 179 This section lists information that page, the Fax Settings and Imaging... Settings sections provide details about the device, such as the product name and the serial number. 2. Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It...
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...that is affected when you use non-HP supplies. See Replacing and recycling supplies. 180 Chapter 12 Managing the device and maintenance ENWW Note 3. This area contains a section for each print cartridge is low, and the life remaining for nonHP supplies. Imaging-drum area. Use the < or the ...> button to you can visit for information about how to the website that the print-cartridge area provides for the imaging drum that you as a non-HP supply was sold to select Supplies Status, and then press ENTER. Supplies information is installed, an alert message appears instead. ...
...that is affected when you use non-HP supplies. See Replacing and recycling supplies. 180 Chapter 12 Managing the device and maintenance ENWW Note 3. This area contains a section for each print cartridge is low, and the life remaining for nonHP supplies. Imaging-drum area. Use the < or the ...> button to you can visit for information about how to the website that the print-cartridge area provides for the imaging drum that you as a non-HP supply was sold to select Supplies Status, and then press ENTER. Supplies information is installed, an alert message appears instead. ...
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13 Managing supplies This chapter contains information about these maintenance topics: ● Checking status and ordering supplies ● Storing supplies ● Replacing and recycling supplies ● HP policy on non-HP supplies ● HP fraud hotline ● Changing a print cartridge ● Changing the imaging drum ENWW 201
13 Managing supplies This chapter contains information about these maintenance topics: ● Checking status and ordering supplies ● Storing supplies ● Replacing and recycling supplies ● HP policy on non-HP supplies ● HP fraud hotline ● Changing a print cartridge ● Changing the imaging drum ENWW 201
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...status and order supplies by telephone, or online. You can configure HP Toolbox to notify you when the supplies are low. When you use a new, authentic HP print cartridge or imaging drum, you can order supplies through your local HP dealer, by using the printer control panel, printing a Supplies ...the printer is first installed. To check status and order supplies by using the control panel Do one of the following types of supplies information: ● amount of cartridge or drum life remaining ● estimated number of pages remaining ● number of its useful life. Checking...
...status and order supplies by telephone, or online. You can configure HP Toolbox to notify you when the supplies are low. When you use a new, authentic HP print cartridge or imaging drum, you can order supplies through your local HP dealer, by using the printer control panel, printing a Supplies ...the printer is first installed. To check status and order supplies by using the control panel Do one of the following types of supplies information: ● amount of cartridge or drum life remaining ● estimated number of pages remaining ● number of its useful life. Checking...
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To prevent damage, do not expose the print cartridge or imaging drum to use it. Storing supplies CAUTION Follow these guidelines for storing print cartridges and the imaging drum: ● Do not remove the print cartridge or imaging drum from its package until you are ready to light for more than a few minutes. ● See Environmental specifications for operating and storage temperature ranges. ● Store the supply in a horizontal position. ● Store the supply in a dark, dry location away from heat and magnetic sources. ENWW Storing supplies 203
To prevent damage, do not expose the print cartridge or imaging drum to use it. Storing supplies CAUTION Follow these guidelines for storing print cartridges and the imaging drum: ● Do not remove the print cartridge or imaging drum from its package until you are ready to light for more than a few minutes. ● See Environmental specifications for operating and storage temperature ranges. ● Store the supply in a horizontal position. ● Store the supply in a dark, dry location away from heat and magnetic sources. ENWW Storing supplies 203
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See HP LaserJet printing supplies for recycling. Use the enclosed return label to send the used supply in the box in the box that contains the new supply, ... new supply arrived. For complete information, see the getting started guide. To recycle supplies, place the used supply to HP for more information about HP's recycling program. 204 Chapter 13 Managing supplies ENWW Replacing and recycling supplies To install a new HP print cartridge or imaging drum, follow the instructions that is included with each new...
See HP LaserJet printing supplies for recycling. Use the enclosed return label to send the used supply in the box in the box that contains the new supply, ... new supply arrived. For complete information, see the getting started guide. To recycle supplies, place the used supply to HP for more information about HP's recycling program. 204 Chapter 13 Managing supplies ENWW Replacing and recycling supplies To install a new HP print cartridge or imaging drum, follow the instructions that is included with each new...
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...Print Cartridge and Imaging Drum Limited Warranty Statement. The device will not be covered under the printer warranty. ENWW HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of supply is not a genuine HP supply. Because they are not HP products, HP cannot influence their... must press ENTER the first time you install a non-HP print cartridge or imaging drum, the control panel displays the Unauthorized message . Printer damage could occur if the device prints with this type of non-HP supplies, either new or remanufactured. Simply return the supply ...
...Print Cartridge and Imaging Drum Limited Warranty Statement. The device will not be covered under the printer warranty. ENWW HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of supply is not a genuine HP supply. Because they are not HP products, HP cannot influence their... must press ENTER the first time you install a non-HP print cartridge or imaging drum, the control panel displays the Unauthorized message . Printer damage could occur if the device prints with this type of non-HP supplies, either new or remanufactured. Simply return the supply ...
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... hotline who speaks your language will assist you. Your print cartridge or imaging drum might not be a genuine HP one minute after the beginning of problems with the print cartridge or imaging drum. ● The print cartridge or imaging drum does not look like it is genuine. The language line interpreter is a service that it usually does (for...
... hotline who speaks your language will assist you. Your print cartridge or imaging drum might not be a genuine HP one minute after the beginning of problems with the print cartridge or imaging drum. ● The print cartridge or imaging drum does not look like it is genuine. The language line interpreter is a service that it usually does (for...
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Grasp the imaging drum handle, and then rotate the drum until the handle is at the top. 4. Lift the imaging drum straight up to open the scanner assembly. 2. Remove the new imaging drum from the device. 5. Changing the imaging drum To change the imaging drum 1. ENWW Changing the imaging drum 209 Open the top cover. 3. Push the scanner-release button to remove it from its packaging.
Grasp the imaging drum handle, and then rotate the drum until the handle is at the top. 4. Lift the imaging drum straight up to open the scanner assembly. 2. Remove the new imaging drum from the device. 5. Changing the imaging drum To change the imaging drum 1. ENWW Changing the imaging drum 209 Open the top cover. 3. Push the scanner-release button to remove it from its packaging.