HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference
Page 214
...computer is turned on again. If your computer is disabled and cannot be alerted when certain events occur at the HP Color LaserJet 2820/2830/2840 all -in -one product. Receive Alert messages for certain events. You can receive pop-up dialogs (Status Alerts) or automatically generated... are stored in the HP LaserJet allin-one product memory and are shown as a taskbar icon. Laptop users must shut down and disconnect the computer instead of the alert events include: ■ Cartridge or imaging drum low ■ Replace cartridge or imaging drum ■ Non-HP or unauthorized supply installed...
...computer is turned on again. If your computer is disabled and cannot be alerted when certain events occur at the HP Color LaserJet 2820/2830/2840 all -in -one product. Receive Alert messages for certain events. You can receive pop-up dialogs (Status Alerts) or automatically generated... are stored in the HP LaserJet allin-one product memory and are shown as a taskbar icon. Laptop users must shut down and disconnect the computer instead of the alert events include: ■ Cartridge or imaging drum low ■ Replace cartridge or imaging drum ■ Non-HP or unauthorized supply installed...
HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Reference
Page 220
... Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is installed ■ Cartridge Low ■ Replace Cartridge ■ Non-HP cartridge installed ■ Imaging Drum Low ■ Replace Imaging Drum ■ Unauthorized Supply Installed When the device cannot scan ■ ADF Door Open ■...
... Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is installed ■ Cartridge Low ■ Replace Cartridge ■ Non-HP cartridge installed ■ Imaging Drum Low ■ Replace Imaging Drum ■ Unauthorized Supply Installed When the device cannot scan ■ ADF Door Open ■...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 14
...the device 165 Maintain the device ...165 View the control-panel menu items for the device 166 Replace print cartridges 166 Replace the imaging drum 168 Clear jams ...170 Order new supplies ...175 12 Managing the device and maintenance Information pages ...178 Demo page ...178 Usage ...page ...178 Configuration page ...178 Supplies Status page ...179 HP Toolbox ...181 To view HP Toolbox ...181 Status tab ...182 Fax tab ...1. 82 Scan to tab ...182 Troubleshooting tab ...183 Documentation tab ...183 Device ...
...the device 165 Maintain the device ...165 View the control-panel menu items for the device 166 Replace print cartridges 166 Replace the imaging drum 168 Clear jams ...170 Order new supplies ...175 12 Managing the device and maintenance Information pages ...178 Demo page ...178 Usage ...page ...178 Configuration page ...178 Supplies Status page ...179 HP Toolbox ...181 To view HP Toolbox ...181 Status tab ...182 Fax tab ...1. 82 Scan to tab ...182 Troubleshooting tab ...183 Documentation tab ...183 Device ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 15
... and recycling supplies 204 HP policy on non-HP supplies 205 Resetting the printer for non-HP supplies 205 HP fraud hotline ...206 Changing a print cartridge ...207 To replace a print cartridge 207 Changing the imaging drum 209 To change the imaging drum 209 14 Troubleshooting Support ......234 Media-handling problems 243 Performance problems 245 Scan problems ...247 Solving scanned image problems 247 Scan quality problems ...249 Copy problems ...251 Preventing problems ...251 Image problems ...251 Media-handling problems 252 Performance problems 254 Fax problems ...256 Problems...
... and recycling supplies 204 HP policy on non-HP supplies 205 Resetting the printer for non-HP supplies 205 HP fraud hotline ...206 Changing a print cartridge ...207 To replace a print cartridge 207 Changing the imaging drum 209 To change the imaging drum 209 14 Troubleshooting Support ......234 Media-handling problems 243 Performance problems 245 Scan problems ...247 Solving scanned image problems 247 Scan quality problems ...249 Copy problems ...251 Preventing problems ...251 Image problems ...251 Media-handling problems 252 Performance problems 254 Fax problems ...256 Problems...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 16
Fax reports ...268 HP Toolbox ...270 Service menu ...270 The device ... limited warranty statement 281 Print Cartridge and Imaging Drum Limited Warranty Statement 283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service 285 HP maintenance agreements 285 Onsite service agreements 285 ...293 Environmental Product Stewardship program 294 Ozone production ...294 Energy consumption ...294 HP LaserJet printing supplies 294 Nederlands ...295 Taiwan ...296 Declaration of conformity ...297 Declaration of conformity ...298...
Fax reports ...268 HP Toolbox ...270 Service menu ...270 The device ... limited warranty statement 281 Print Cartridge and Imaging Drum Limited Warranty Statement 283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service 285 HP maintenance agreements 285 Onsite service agreements 285 ...293 Environmental Product Stewardship program 294 Ozone production ...294 Energy consumption ...294 HP LaserJet printing supplies 294 Nederlands ...295 Taiwan ...296 Declaration of conformity ...297 Declaration of conformity ...298...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 23
...accommodating more than one sheet of the United States Environmental Protection Agency. Supplies ● A Supplies Status page with available memory. For HP supplies only. ● No-shake cartridge design. ● Authentication for energy efficiency. Feature HP Color LaserJet 2820/2830/2840 all - ENERGY ...paper (N-up printing (printing more complex printing with print cartridge and imaging drum gauges that show the supply levels that this product meets ENERGY STAR® guidelines for HP print cartridges. ● Enabled supplies-ordering capability. Enhanced memory and ...
...accommodating more than one sheet of the United States Environmental Protection Agency. Supplies ● A Supplies Status page with available memory. For HP supplies only. ● No-shake cartridge design. ● Authentication for energy efficiency. Feature HP Color LaserJet 2820/2830/2840 all - ENERGY ...paper (N-up printing (printing more complex printing with print cartridge and imaging drum gauges that show the supply levels that this product meets ENERGY STAR® guidelines for HP print cartridges. ● Enabled supplies-ordering capability. Enhanced memory and ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 24
Feature Accessibility HP Color LaserJet 2820/2830/2840 all-in-one ● Online user guide that is compatible with text screen-readers. ● Print cartridges and the imaging drum can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. 8 Chapter 1 Device basics ENWW
Feature Accessibility HP Color LaserJet 2820/2830/2840 all-in-one ● Online user guide that is compatible with text screen-readers. ● Print cartridges and the imaging drum can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. 8 Chapter 1 Device basics ENWW
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 184
... the scanner-release button to replace another cartridge, close the scanner assembly. Grasp the imaging drum handle, and then rotate the drum until it with the roller facing you need to open the scanner assembly. 2. Close the top cover, and then close the top cover and the ...
... the scanner-release button to replace another cartridge, close the scanner assembly. Grasp the imaging drum handle, and then rotate the drum until it with the roller facing you need to open the scanner assembly. 2. Close the top cover, and then close the top cover and the ...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 185
... an extended period of the imaging drum with the arrows inside the printer. Lift the imaging drum straight up to remove the shipping pins. 7. ENWW Other: How do I? 169 Remove the new imaging drum from the imaging drum. Align the arrows on each end of the imaging drum, and remove the two orange... shipping spacers. 8. Remove the orange shipping lock on the side of time. Place the imaging drum on a firm surface, and then pull the...
... an extended period of the imaging drum with the arrows inside the printer. Lift the imaging drum straight up to remove the shipping pins. 7. ENWW Other: How do I? 169 Remove the new imaging drum from the imaging drum. Align the arrows on each end of the imaging drum, and remove the two orange... shipping spacers. 8. Remove the orange shipping lock on the side of time. Place the imaging drum on a firm surface, and then pull the...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 186
... set the toner in cold water. Complete the following tasks to open the rear-output door, and then push down the fuser levers. Lower the imaging drum into the printer, and then press it firmlyinto place. Releasing the fuser levers relieves tension on your hands, wash them in the fabric. Push the...
... set the toner in cold water. Complete the following tasks to open the rear-output door, and then push down the fuser levers. Lower the imaging drum into the printer, and then press it firmlyinto place. Releasing the fuser levers relieves tension on your hands, wash them in the fabric. Push the...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 187
... most visible (this includes the middle), and carefully pull it exits the device, complete the following steps. Open the top cover, and then remove the image drum and set it on again. ENWW Other: How do I? 171 Do not use a sharp object, such as a pencil or scissors, to open the scanner assembly... jammed media. 1. Return the fuser levers to turn the device off, and then turn it aside. 4. When you have removed the jammed media, replace the image drum, and close the top cover and the scanner assembly. 3.
... most visible (this includes the middle), and carefully pull it exits the device, complete the following steps. Open the top cover, and then remove the image drum and set it on again. ENWW Other: How do I? 171 Do not use a sharp object, such as a pencil or scissors, to open the scanner assembly... jammed media. 1. Return the fuser levers to turn the device off, and then turn it aside. 4. When you have removed the jammed media, replace the image drum, and close the top cover and the scanner assembly. 3.
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 195
... Settings. Status Log. On that page, the Fax Settings and Imaging Settings sections provide details about device settings that are configured in the printer driver or in -one models only) and memory card settings (HP Color LaserJet 2840 all the media that might be installed, such as a DIMM.... 2. Installed Personalities and Options. Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. ENWW 1. Memory...
... Settings. Status Log. On that page, the Fax Settings and Imaging Settings sections provide details about device settings that are configured in the printer driver or in -one models only) and memory card settings (HP Color LaserJet 2840 all the media that might be installed, such as a DIMM.... 2. Installed Personalities and Options. Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. ENWW 1. Memory...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 196
...status and ordering supplies. 5. Print-cartridge area. Imaging-drum area. It also requests that you as the estimated number of the print cartridges and provides information about how the device warranty is also available through the HP Toolbox. 1. Ordering Information. Recycling Information. This ...information is affected when you can visit for nonHP supplies. This area contains the same information for the imaging drum that you use non-HP supplies. In some cases, if a non-HP supply is low, and the life remaining for each of pages remaining. Use the < or the...
...status and ordering supplies. 5. Print-cartridge area. Imaging-drum area. It also requests that you as the estimated number of the print cartridges and provides information about how the device warranty is also available through the HP Toolbox. 1. Ordering Information. Recycling Information. This ...information is affected when you can visit for nonHP supplies. This area contains the same information for the imaging drum that you use non-HP supplies. In some cases, if a non-HP supply is low, and the life remaining for each of pages remaining. Use the < or the...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 217
13 Managing supplies This chapter contains information about these maintenance topics: ● Checking status and ordering supplies ● Storing supplies ● Replacing and recycling supplies ● HP policy on non-HP supplies ● HP fraud hotline ● Changing a print cartridge ● Changing the imaging drum ENWW 201
13 Managing supplies This chapter contains information about these maintenance topics: ● Checking status and ordering supplies ● Storing supplies ● Replacing and recycling supplies ● HP policy on non-HP supplies ● HP fraud hotline ● Changing a print cartridge ● Changing the imaging drum ENWW 201
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 218
... If the supplies levels are low, you can order supplies through your local HP dealer, by using the control panel Do one of the following types of supplies information: ● amount of cartridge or drum life remaining ● estimated number of pages remaining ● number of its... If the printer is first installed. When you use a new, authentic HP print cartridge or imaging drum, you can obtain the following : ● Check the device control panel, which indicates when a print cartridge or the imaging drum is directly connected to a computer, you can choose to notify you by...
... If the supplies levels are low, you can order supplies through your local HP dealer, by using the control panel Do one of the following types of supplies information: ● amount of cartridge or drum life remaining ● estimated number of pages remaining ● number of its... If the printer is first installed. When you use a new, authentic HP print cartridge or imaging drum, you can obtain the following : ● Check the device control panel, which indicates when a print cartridge or the imaging drum is directly connected to a computer, you can choose to notify you by...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 219
ENWW Storing supplies 203 Storing supplies CAUTION Follow these guidelines for operating and storage temperature ranges. ● Store the supply in a horizontal position. ● Store the supply in a dark, dry location away from its package until you are ready to light for more than a few minutes. ● See Environmental specifications for storing print cartridges and the imaging drum: ● Do not remove the print cartridge or imaging drum from heat and magnetic sources. To prevent damage, do not expose the print cartridge or imaging drum to use it.
ENWW Storing supplies 203 Storing supplies CAUTION Follow these guidelines for operating and storage temperature ranges. ● Store the supply in a horizontal position. ● Store the supply in a dark, dry location away from its package until you are ready to light for more than a few minutes. ● See Environmental specifications for storing print cartridges and the imaging drum: ● Do not remove the print cartridge or imaging drum from heat and magnetic sources. To prevent damage, do not expose the print cartridge or imaging drum to use it.
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 220
See HP LaserJet printing supplies for recycling. For complete information, see the recycling guide that contains the new supply, or see the getting started guide. Use the enclosed return label to HP for more information about HP's recycling program. 204 Chapter 13 Managing supplies ENWW To recycle supplies, ...the used supply to send the used supply in the box in the box that is included with each new HP supply item. Replacing and recycling supplies To install a new HP print cartridge or imaging drum, follow the instructions that are included in which the new supply arrived.
See HP LaserJet printing supplies for recycling. For complete information, see the recycling guide that contains the new supply, or see the getting started guide. Use the enclosed return label to HP for more information about HP's recycling program. 204 Chapter 13 Managing supplies ENWW To recycle supplies, ...the used supply to send the used supply in the box in the box that is included with each new HP supply item. Replacing and recycling supplies To install a new HP print cartridge or imaging drum, follow the instructions that are included in which the new supply arrived.
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 221
..., either new or remanufactured. Simply return the supply to the original device to print with an empty non-HP print cartridge or imaging drum. HP policy on non-HP supplies 205 Because they are not HP products, HP cannot influence their design or control their quality. When you insert a supply into the device, the device will not...
..., either new or remanufactured. Simply return the supply to the original device to print with an empty non-HP print cartridge or imaging drum. HP policy on non-HP supplies 205 Because they are not HP products, HP cannot influence their design or control their quality. When you insert a supply into the device, the device will not...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 222
.... 206 Chapter 13 Managing supplies ENWW In the United States, call collect. Your print cartridge or imaging drum might not be a genuine HP one minute after the beginning of problems with the print cartridge or imaging drum. ● The print cartridge or imaging drum does not look like it is not available, a language line interpreter will connect approximately...
.... 206 Chapter 13 Managing supplies ENWW In the United States, call collect. Your print cartridge or imaging drum might not be a genuine HP one minute after the beginning of problems with the print cartridge or imaging drum. ● The print cartridge or imaging drum does not look like it is not available, a language line interpreter will connect approximately...
HP Color LaserJet 2820/2830/2840 All-In-One - User Guide
Page 225
Lift the imaging drum straight up to open the scanner assembly. 2. Changing the imaging drum To change the imaging drum 1. Push the scanner-release button to remove it from its packaging. Grasp the imaging drum handle, and then rotate the drum until the handle is at the top. 4. ENWW Changing the imaging drum 209 Open the top cover. 3. Remove the new imaging drum from the device. 5.
Lift the imaging drum straight up to open the scanner assembly. 2. Changing the imaging drum To change the imaging drum 1. Push the scanner-release button to remove it from its packaging. Grasp the imaging drum handle, and then rotate the drum until the handle is at the top. 4. ENWW Changing the imaging drum 209 Open the top cover. 3. Remove the new imaging drum from the device. 5.