User Guide
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...5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 17 Sharing data and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless...
...5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 17 Sharing data and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless...
User Guide
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... replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or cover 46 Cleaning the TouchPad, keyboard, or mouse 46 Traveling with or shipping your computer 47 8 Securing your computer and information ...48 Using passwords ...48 Setting Windows passwords 49 Setting Setup Utility (BIOS) passwords 49 Using Internet security software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing...
... replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or cover 46 Cleaning the TouchPad, keyboard, or mouse 46 Traveling with or shipping your computer 47 8 Securing your computer and information ...48 Using passwords ...48 Setting Windows passwords 49 Setting Setup Utility (BIOS) passwords 49 Using Internet security software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing...
User Guide
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... Add. 4. Sharing data and drives and accessing software When your active networks, select an active network. 4. Select Change advanced sharing settings to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the WLAN device in the notification area, at the top of the taskbar. 2. Connecting to a wireless network 17 Using operating system controls The Network and Sharing Center allows you to set sharing options for privacy, network discovery, file and printer sharing...
... Add. 4. Sharing data and drives and accessing software When your active networks, select an active network. 4. Select Change advanced sharing settings to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the WLAN device in the notification area, at the top of the taskbar. 2. Connecting to a wireless network 17 Using operating system controls The Network and Sharing Center allows you to set sharing options for privacy, network discovery, file and printer sharing...
User Guide
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..., orient the circuitry end of the cable toward the computer. 20 Chapter 3 Connecting to set up a PAN of Bluetooth devices. Connecting to an existing network at your home (instead of the network cable into the network jack (1) on the computer. 2. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router...
..., orient the circuitry end of the cable toward the computer. 20 Chapter 3 Connecting to set up a PAN of Bluetooth devices. Connecting to an existing network at your home (instead of the network cable into the network jack (1) on the computer. 2. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router...
User Guide
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...need to the screen. From the Start screen, type power options, then select Power options. 2. From the Start screen, type power options, then select Power options. 2. When the computer exits Sleep, the power lights turn on and your work returns to create a user account password or change your current user account password, click Create or change your work returns to create or change other power settings and timeouts using Power Options. 1. When the computer exits Hibernation, the power lights turn on and your user account password, and then follow these steps: 1. Manually...
...need to the screen. From the Start screen, type power options, then select Power options. 2. From the Start screen, type power options, then select Power options. 2. When the computer exits Sleep, the power lights turn on and your work returns to create a user account password or change your current user account password, click Create or change your work returns to create or change other power settings and timeouts using Power Options. 1. When the computer exits Hibernation, the power lights turn on and your user account password, and then follow these steps: 1. Manually...
User Guide
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..., destroy them to function abnormally. An antivirus program may be a combination of both hardware and software. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. Installing HP and third-party software updates HP recommends that were originally installed on your computer and information For more information, see Updating programs and drivers on -screen instructions. Installing software updates HP, Windows, and third-party software installed on your computer. To...
..., destroy them to function abnormally. An antivirus program may be a combination of both hardware and software. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. Installing HP and third-party software updates HP recommends that were originally installed on your computer and information For more information, see Updating programs and drivers on -screen instructions. Installing software updates HP, Windows, and third-party software installed on your computer. To...
User Guide
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... use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that was installed at the factory. For more information, see Creating HP Recovery media on page 57. ● If you wish to remove the recovery partition to know ● HP Recovery Manager recovers only software that you created or by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores...
... use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that was installed at the factory. For more information, see Creating HP Recovery media on page 57. ● If you wish to remove the recovery partition to know ● HP Recovery Manager recovers only software that you created or by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores...
User Guide
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...order of devices listed in HP Recovery Manager, change the computer boot order, which is not working properly. 1. see Creating HP Recovery media on -screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you want to recover the original system. From the Start screen, type recovery, and then select HP Recovery Manager. 2. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. This method can no longer use HP Recovery media to boot from the boot options menu...
...order of devices listed in HP Recovery Manager, change the computer boot order, which is not working properly. 1. see Creating HP Recovery media on -screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you want to recover the original system. From the Start screen, type recovery, and then select HP Recovery Manager. 2. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. This method can no longer use HP Recovery media to boot from the boot options menu...
User Guide
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...to do 2 H hard drive light 6 hard drive, identifying 13 HDMI configuring audio 25 HDMI port connecting 24 identifying 7, 22 headphones and microphones, connecting 23 headphones, connecting 23 Hibernation exiting 35 initiated during critical battery level 37 initiating 35 high-definition devices, connecting 24 hot keys description 33 using 33 HP and third-party software updates, installing 50 HP PC Hardware Diagnostics (UEFI) downloading 54 using 53 HP Recovery Manager correcting boot problems 58 starting 58 HP Recovery media creating 55 recovery 58 HP Recovery partition recovery 57 removing 58...
...to do 2 H hard drive light 6 hard drive, identifying 13 HDMI configuring audio 25 HDMI port connecting 24 identifying 7, 22 headphones and microphones, connecting 23 headphones, connecting 23 Hibernation exiting 35 initiated during critical battery level 37 initiating 35 high-definition devices, connecting 24 hot keys description 33 using 33 HP and third-party software updates, installing 50 HP PC Hardware Diagnostics (UEFI) downloading 54 using 53 HP Recovery Manager correcting boot problems 58 starting 58 HP Recovery media creating 55 recovery 58 HP Recovery partition recovery 57 removing 58...
User Guide
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... 41 Disk Defragmenter 41 memory card reader, identifying 7, 22 memory module identifying 13 inserting 44 removing 43 replacing 41 memory module service door, removing 42 microphone, connecting 23 minimized image creating 57 minimized image recovery 57 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 7 num lock key, identifying 12, 33 O operating environment 59 optical drive, identifying 6, 21 original system recovery 57 P passwords Setup Utility (BIOS) 49 Windows 49 ports charging (powered) 7 HDMI 7, 22, 24 USB 2.0 22 USB 3.0 7, 22 power battery 36...
... 41 Disk Defragmenter 41 memory card reader, identifying 7, 22 memory module identifying 13 inserting 44 removing 43 replacing 41 memory module service door, removing 42 microphone, connecting 23 minimized image creating 57 minimized image recovery 57 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 7 num lock key, identifying 12, 33 O operating environment 59 optical drive, identifying 6, 21 original system recovery 57 P passwords Setup Utility (BIOS) 49 Windows 49 ports charging (powered) 7 HDMI 7, 22, 24 USB 2.0 22 USB 3.0 7, 22 power battery 36...
HP 15 Notebook PC Maintenance and Service Guide
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... WLAN module to restore device functionality, and then contact technical support. NOTE: The #1 WLAN antenna cable is connected to the WLAN module "Aux" terminal. 2. If you replace the module and then receive a warning message, remove the module to the system board. (The WLAN module tilts up.) 32 Chapter 5 Removal and replacement procedures for use in the computer by unplugging the power cord from the computer. 4. Remove the battery (see Service door...
... WLAN module to restore device functionality, and then contact technical support. NOTE: The #1 WLAN antenna cable is connected to the WLAN module "Aux" terminal. 2. If you replace the module and then receive a warning message, remove the module to the system board. (The WLAN module tilts up.) 32 Chapter 5 Removal and replacement procedures for use in the computer by unplugging the power cord from the computer. 4. Remove the battery (see Service door...
HP 15 Notebook PC Maintenance and Service Guide
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... device, or connected to an optional power source. You may need to access this information to locate the update later, after the download is typically Local Disk (C:). 3. From the Start screen, type file, and then select File Explorer. 2. NOTE: After a message on your hard drive where the BIOS update is more recent than your BIOS, make a note of the path to the location on the screen reports a successful installation, you recorded earlier, open...
... device, or connected to an optional power source. You may need to access this information to locate the update later, after the download is typically Local Disk (C:). 3. From the Start screen, type file, and then select File Explorer. 2. NOTE: After a message on your hard drive where the BIOS update is more recent than your BIOS, make a note of the path to the location on the screen reports a successful installation, you recorded earlier, open...
HP 15 Notebook PC Maintenance and Service Guide
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..., see Recovering using HP Recovery Manager on page 83. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you need to http://www.hp.com/support, select your system. Select Recovery Media Creation, and then follow the on the computer; For more . From the Start screen, type help, and then select Help and Support. ● If you use an external optical drive, it must be prompted to AC power before beginning...
..., see Recovering using HP Recovery Manager on page 83. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you need to http://www.hp.com/support, select your system. Select Recovery Media Creation, and then follow the on the computer; For more . From the Start screen, type help, and then select Help and Support. ● If you use an external optical drive, it must be prompted to AC power before beginning...
HP 15 Notebook PC Maintenance and Service Guide
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... (microphone) combo jack 4 Audio/USB port spare part numbers 20 B backups 81 base enclosure, spare part number 17 battery removal 29 spare part number 17, 20, 29 battery cover, identifying 11 battery lock, locks and unlocks the battery 11 battery release latch 11 BIOS determining version 75 downloading an update 76 updating 75 boot order changing HP Recovery Manager 84 buttons left TouchPad 7 power 9 right TouchPad 7 C caps lock light, identifying 8 chipset, product description 1 components bottom 11 display 6 left side 5 right side 4 top 7 computer major components 14 computer specifications...
... (microphone) combo jack 4 Audio/USB port spare part numbers 20 B backups 81 base enclosure, spare part number 17 battery removal 29 spare part number 17, 20, 29 battery cover, identifying 11 battery lock, locks and unlocks the battery 11 battery release latch 11 BIOS determining version 75 downloading an update 76 updating 75 boot order changing HP Recovery Manager 84 buttons left TouchPad 7 power 9 right TouchPad 7 C caps lock light, identifying 8 chipset, product description 1 components bottom 11 display 6 left side 5 right side 4 top 7 computer major components 14 computer specifications...
HP 15 Notebook PC Maintenance and Service Guide
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... problems 84 starting 83 HP Recovery media creating 81 recovery 84 HP Recovery partition recovery 83 removing 84 I integrated numeric keypad, identifying 10 integrated webcam, identifying 6 internal microphone, identifying 6 J jacks audio-out (headphone)/audio-in (microphone) combo 4 network 5 RJ-45 (network) 5 K keyboard product description 3 removal 36 spare part numbers 15, 20, 36 keypad, integrated numeric 10 keys action 10 esc 10 fn 10 num lock 10 Windows 10 L labels serial number 12 latches 11 lights AC adapter 5 caps lock 8 hard drive 4 mute 8 power 4 wireless 8 M memory card reader...
... problems 84 starting 83 HP Recovery media creating 81 recovery 84 HP Recovery partition recovery 83 removing 84 I integrated numeric keypad, identifying 10 integrated webcam, identifying 6 internal microphone, identifying 6 J jacks audio-out (headphone)/audio-in (microphone) combo 4 network 5 RJ-45 (network) 5 K keyboard product description 3 removal 36 spare part numbers 15, 20, 36 keypad, integrated numeric 10 keys action 10 esc 10 fn 10 num lock 10 Windows 10 L labels serial number 12 latches 11 lights AC adapter 5 caps lock 8 hard drive 4 mute 8 power 4 wireless 8 M memory card reader...
HP 15 Notebook PC Maintenance and Service Guide
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... connected to restore device functionality, and then contact technical support. Remove the Phillips M2.0×2.5 screw (2) that regulates wireless devices in your country or region. Disconnect the power from the computer by the governmental agency that secures the WLAN module to the WLAN module "Aux" terminal. 2. Locate the WLAN module (1). NOTE: The #1 WLAN antenna cable is connected to the system board. (The WLAN module tilts up.) Component replacement...
... connected to restore device functionality, and then contact technical support. Remove the Phillips M2.0×2.5 screw (2) that regulates wireless devices in your country or region. Disconnect the power from the computer by the governmental agency that secures the WLAN module to the WLAN module "Aux" terminal. 2. Locate the WLAN module (1). NOTE: The #1 WLAN antenna cable is connected to the system board. (The WLAN module tilts up.) Component replacement...
HP 15 Notebook PC Maintenance and Service Guide
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... to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type support, and then select the HP Support Assistant app. 2. BIOS installation procedures vary. Follow any device, cable, or cord. 1. If no instructions are caused by the operating system or other identifier. The BIOS installation begins. 5. NOTE: After a message on the screen after it has been downloaded to an optional power source. Do not download or install a BIOS update while...
... to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type support, and then select the HP Support Assistant app. 2. BIOS installation procedures vary. Follow any device, cable, or cord. 1. If no instructions are caused by the operating system or other identifier. The BIOS installation begins. 5. NOTE: After a message on the screen after it has been downloaded to an optional power source. Do not download or install a BIOS update while...
HP 15 Notebook PC Maintenance and Service Guide
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... created. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to the keyboard dock before you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Restore and recovery 79 If you use the Factory Reset option of expertise: ● Windows offers several options for recovering your computer using HP Recovery Manager on page 80. the drive cannot be connected directly to a USB port on an external device, such as a USB...
... created. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to the keyboard dock before you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Restore and recovery 79 If you use the Factory Reset option of expertise: ● Windows offers several options for recovering your computer using HP Recovery Manager on page 80. the drive cannot be connected directly to a USB port on an external device, such as a USB...
HP 15 Notebook PC Maintenance and Service Guide
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... jack 5 Audio/USB port spare part numbers 19 B backups 78 base enclosure, spare part number 16 battery removal 28 spare part number 16, 19, 20, 28 battery cover, identifying 12 battery lock, locks and unlocks the battery 12 battery release latch 12 BIOS determining version 73 downloading an update 74 updating 73 boot order changing HP Recovery Manager 81 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 76...
... jack 5 Audio/USB port spare part numbers 19 B backups 78 base enclosure, spare part number 16 battery removal 28 spare part number 16, 19, 20, 28 battery cover, identifying 12 battery lock, locks and unlocks the battery 12 battery release latch 12 BIOS determining version 73 downloading an update 74 updating 73 boot order changing HP Recovery Manager 81 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 76...
HP 15 Notebook PC Maintenance and Service Guide
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... problems 81 starting 80 HP Recovery media creating 78 recovery 81 HP Recovery partition recovery 80 removing 81 I integrated numeric keypad, identifying 11 integrated webcam, identifying 7 internal microphone, identifying 7 J jacks audio-out (headphone)/audio-in (microphone) combo 5 network 6 RJ-45 (network) 6 K keyboard product description 3 removal 35 spare part numbers 15, 19, 35 keypad, integrated numeric 11 keys action 11 esc 11 fn 11 num lock 11 Windows 11 L labels serial number 13 latches 12 lights AC adapter 6 caps lock 9 hard drive 5 mute 9 power 5 wireless 9 M memory card reader...
... problems 81 starting 80 HP Recovery media creating 78 recovery 81 HP Recovery partition recovery 80 removing 81 I integrated numeric keypad, identifying 11 integrated webcam, identifying 7 internal microphone, identifying 7 J jacks audio-out (headphone)/audio-in (microphone) combo 5 network 6 RJ-45 (network) 6 K keyboard product description 3 removal 35 spare part numbers 15, 19, 35 keypad, integrated numeric 11 keys action 11 esc 11 fn 11 num lock 11 Windows 11 L labels serial number 13 latches 12 lights AC adapter 6 caps lock 9 hard drive 5 mute 9 power 5 wireless 9 M memory card reader...