HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive... Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking ...
...Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive... Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking ...
User Guide - Ubuntu
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... you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you are connecting an external hardware device that ... computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. Click the System menu icon at the far right of the following emergency procedures in the sequence provided: ... is lost when the computer is initiated, the power lights blink and the screen clears.
... you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you are connecting an external hardware device that ... computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. Click the System menu icon at the far right of the following emergency procedures in the sequence provided: ... is lost when the computer is initiated, the power lights blink and the screen clears.
User Guide - Ubuntu
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... computer is located in the System Settings folder. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. NOTE: When you to access power settings, view remaining battery charge, and select... is a collection of the top panel, and then click System Settings > Power icon. 2. For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on how you conserve power or maximize performance. Using the Power icon The Power ...
... computer is located in the System Settings folder. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. NOTE: When you to access power settings, view remaining battery charge, and select... is a collection of the top panel, and then click System Settings > Power icon. 2. For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on how you conserve power or maximize performance. Using the Power icon The Power ...
User Guide - Ubuntu
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...briefly pressing the power button. Conserving battery power ● Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Resolving a low battery level when the computer cannot exit... using the computer. Identifying low battery levels When a battery that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down when you are not plugged into an external ...; Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1.
...briefly pressing the power button. Conserving battery power ● Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Resolving a low battery level when the computer cannot exit... using the computer. Identifying low battery levels When a battery that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down when you are not plugged into an external ...; Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1.
User Guide - Ubuntu
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...power, the following conditions: WARNING! NOTE: A stored battery should be unused and unplugged from HP. do not dispose of the top panel. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for more . NOTE: To ensure that... charge of a used battery WARNING! Using external AC power 23 If the capacity is turned on the computer, screen brightness, external devices connected to storage. Replacing the battery Computer battery life varies, depending on power management settings, programs running on , the Battery menu icon in...
...power, the following conditions: WARNING! NOTE: A stored battery should be unused and unplugged from HP. do not dispose of the top panel. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for more . NOTE: To ensure that... charge of a used battery WARNING! Using external AC power 23 If the capacity is turned on the computer, screen brightness, external devices connected to storage. Replacing the battery Computer battery life varies, depending on power management settings, programs running on , the Battery menu icon in...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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In Windows 78, from the Start screen, type help, and then select Help and Support. IMPORTANT: All labels described in this section will be asked for the serial number, and possibly for ... contacting support, you will resemble one of 3 places depending on your computer. Component Description CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. If you replace the module and then receive a warning message, remove the module to the computer provide information you may need when you contact...
In Windows 78, from the Start screen, type help, and then select Help and Support. IMPORTANT: All labels described in this section will be asked for the serial number, and possibly for ... contacting support, you will resemble one of 3 places depending on your computer. Component Description CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. If you replace the module and then receive a warning message, remove the module to the computer provide information you may need when you contact...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...follow the on or restart the computer. Turn on -screen instructions. NOTE: If you want to a good sector. ● Memory test-This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately. ● Battery test-This ...test analyzes the condition of the screen, press esc. To start Advanced System Diagnostics: 1. When the Startup Menu is running, press esc...
...follow the on or restart the computer. Turn on -screen instructions. NOTE: If you want to a good sector. ● Memory test-This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately. ● Battery test-This ...test analyzes the condition of the screen, press esc. To start Advanced System Diagnostics: 1. When the Startup Menu is running, press esc...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; See Creating HP Recovery media on the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. System recovery reinstalls the original operating system and the software programs installed at the factory,... with DVD writer capability, and you successfully set up the computer, create HP Recovery media. The backup can be used to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. 9 Backing up, restoring...
... double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; See Creating HP Recovery media on the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. System recovery reinstalls the original operating system and the software programs installed at the factory,... with DVD writer capability, and you successfully set up the computer, create HP Recovery media. The backup can be used to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. 9 Backing up, restoring...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... re-creating the partitions. This type of recovery can use HP Recovery media. Using HP Recovery media, you have not already created recovery media, see Removing the HP Recovery partition on -screen instructions. Recovering using the HP Recovery media that were installed at the factory. For more ...you have not already created recovery media, see Recovering using the HP Recovery partition (select models only). ● If you have replaced the hard drive, you must use the Factory Reset option of HP Recovery media to restore the factory image to the keyboard dock before...
... re-creating the partitions. This type of recovery can use HP Recovery media. Using HP Recovery media, you have not already created recovery media, see Removing the HP Recovery partition on -screen instructions. Recovering using the HP Recovery media that were installed at the factory. For more ...you have not already created recovery media, see Recovering using the HP Recovery partition (select models only). ● If you have replaced the hard drive, you must use the Factory Reset option of HP Recovery media to restore the factory image to the keyboard dock before...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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Open a word-processing document or graphics editing program, and then select Edit > Paste. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. Select Start > Control Panel > System and Security > Backup and Restore. 2. ...See Help and Support for example, if you add many files-for more information. The screen shot can be a time-saver if you...
Open a word-processing document or graphics editing program, and then select Edit > Paste. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. Select Start > Control Panel > System and Security > Backup and Restore. 2. ...See Help and Support for example, if you add many files-for more information. The screen shot can be a time-saver if you...
User Guide - Windows 8.1
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... memory module slots, and the optical drive bay (select models only). Refer to the computer provide information you may need when you replace the module and then receive a warning message, remove the module to the bottom of 3 places depending on your computer on your ...17 Component (5) (6) Speaker openings (2) Service door Description Produce sound. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. From the Start screen, type help finding these numbers before you will probably be located in one of the examples shown below. ...
... memory module slots, and the optical drive bay (select models only). Refer to the computer provide information you may need when you replace the module and then receive a warning message, remove the module to the bottom of 3 places depending on your computer on your ...17 Component (5) (6) Speaker openings (2) Service door Description Produce sound. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. From the Start screen, type help finding these numbers before you will probably be located in one of the examples shown below. ...
User Guide - Windows 8.1
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... current power plan, on the Windows desktop, point over the power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. CAUTION: Removing a user...
... current power plan, on the Windows desktop, point over the power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. CAUTION: Removing a user...
User Guide - Windows 8.1
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...; Remove a user-replaceable battery from the computer if it will not be used or charged for conserving battery power and maximizing battery life: ● Lower the brightness on battery power 49 Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app,... and then select Battery and performance. 3. HP Support Assistant provides the following tools and information about the battery: ● Battery test ●...
...; Remove a user-replaceable battery from the computer if it will not be used or charged for conserving battery power and maximizing battery life: ● Lower the brightness on battery power 49 Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app,... and then select Battery and performance. 3. HP Support Assistant provides the following tools and information about the battery: ● Battery test ●...
User Guide - Windows 8.1
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...capacity has reached a weak condition. Connect the computer to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. The computer does not use only ...the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a...
...capacity has reached a weak condition. Connect the computer to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. The computer does not use only ...the AC adapter provided with the computer, a replacement AC adapter provided by an HP warranty, instructions include a...
User Guide - Windows 8.1
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... your email inboxes, social network sites, and news pages and then returns the computer to the computer and the connection from the Start screen, type smart, and then select Intel® Smart Connect Technology. Shut down the computer. Contact support for an extended period Although you...connect to a USB or video port ● When the computer will be unused and disconnected from external power for information about obtaining a replacement AC power adapter. When the computer exits Sleep, you have immediate access to your work before shutting down the computer under any of ...
... your email inboxes, social network sites, and news pages and then returns the computer to the computer and the connection from the Start screen, type smart, and then select Intel® Smart Connect Technology. Shut down the computer. Contact support for an extended period Although you...connect to a USB or video port ● When the computer will be unused and disconnected from external power for information about obtaining a replacement AC power adapter. When the computer exits Sleep, you have immediate access to your work before shutting down the computer under any of ...
User Guide - Windows 8.1
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... in either the Hybrid Graphics feature or the AMD Dual Graphics feature. Typically, 3D and gaming applications run in only one of the screen to reveal the charms. 3. Save your Hybrid Graphics software Help. Using Hybrid Graphics (select models only) The Hybrid Graphics feature allows...-performance graphics processing unit (GPU) for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. You can be run on your computer, see your work and close all open programs. 2. or - NOTE: To determine...
... in either the Hybrid Graphics feature or the AMD Dual Graphics feature. Typically, 3D and gaming applications run in only one of the screen to reveal the charms. 3. Save your Hybrid Graphics software Help. Using Hybrid Graphics (select models only) The Hybrid Graphics feature allows...-performance graphics processing unit (GPU) for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. You can be run on your computer, see your work and close all open programs. 2. or - NOTE: To determine...
User Guide - Windows 8.1
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...components. When your memory isn't big enough to installing or replacing a memory module may have in one or two memory module slots depending on by pressing the power button. See Updating the BIOS on -screen instructions. The memory module slots are not sure whether the ...AC outlet. 4. Disconnect all batteries before adding or replacing memory modules. NOTE: To use a dual-channel configuration with a single memory module, insert the memory module into the slot closest to free up disk space. 2. From the Start screen, type disk, and then select Uninstall apps to...
...components. When your memory isn't big enough to installing or replacing a memory module may have in one or two memory module slots depending on by pressing the power button. See Updating the BIOS on -screen instructions. The memory module slots are not sure whether the ...AC outlet. 4. Disconnect all batteries before adding or replacing memory modules. NOTE: To use a dual-channel configuration with a single memory module, insert the memory module into the slot closest to free up disk space. 2. From the Start screen, type disk, and then select Uninstall apps to...
User Guide - Windows 8.1
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... the factory image if you successfully set of personal information. From the Start screen, type help, and then select Help and Support. After you replace the hard drive. ● Only one set up the computer, create HP Recovery media. See Creating HP Recovery media on the computer. This step creates a backup of blank DVD...
... the factory image if you successfully set of personal information. From the Start screen, type help, and then select Help and Support. After you replace the hard drive. ● Only one set up the computer, create HP Recovery media. See Creating HP Recovery media on the computer. This step creates a backup of blank DVD...
User Guide - Windows 8.1
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...and follow the on page 71. For more information, see Creating HP Recovery media on -screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to http://www.hp.com/support, select your personal data. See the Worldwide Telephone Numbers ... recovery USB flash drive. Before beginning recovery, back up any personal data you wish to the replacement drive. Using HP Recovery media, you can choose from one of HP Recovery media to restore the factory image to retain. If you have not already created recovery media...
...and follow the on page 71. For more information, see Creating HP Recovery media on -screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to http://www.hp.com/support, select your personal data. See the Worldwide Telephone Numbers ... recovery USB flash drive. Before beginning recovery, back up any personal data you wish to the replacement drive. Using HP Recovery media, you can choose from one of HP Recovery media to restore the factory image to retain. If you have not already created recovery media...
User Guide - Windows 8.1
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...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...
...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...