HP ProtectTools Security Software,Version 6.0 User Guide
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... ...52 Backing up and restoring 52 Creating a backup file 52 Restoring certification data from the backup file 52 Changing the owner password 52 Resetting a user password 52 Migrating keys with the Migration Wizard 52 9 Device Access Manager for HP ProtectTools 53 Starting background service ...53 Simple configuration ...53 Device class configuration (advanced 54 Adding a user or a group 54 Removing a user or a group 54 Denying or allowing access to a user or group 54 Just In...
... ...52 Backing up and restoring 52 Creating a backup file 52 Restoring certification data from the backup file 52 Changing the owner password 52 Resetting a user password 52 Migrating keys with the Migration Wizard 52 9 Device Access Manager for HP ProtectTools 53 Starting background service ...53 Simple configuration ...53 Device class configuration (advanced 54 Adding a user or a group 54 Removing a user or a group 54 Denying or allowing access to a user or group 54 Just In...
HP ProtectTools Security Software,Version 6.0 User Guide
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... a USB drive. The employees need to be recovered. The network is used when Internet e-mail communications need access to this data, however, it marks the hard drive sectors as Drive Encryption users. File Sanitizer can also restrict access to CD/DVD drives, control of a medical supply company often works with personal medical records along with his company information. Even though the USB ports are both bound to the original motherboard. File...
... a USB drive. The employees need to be recovered. The network is used when Internet e-mail communications need access to this data, however, it marks the hard drive sectors as Drive Encryption users. File Sanitizer can also restrict access to CD/DVD drives, control of a medical supply company often works with personal medical records along with his company information. Even though the USB ports are both bound to the original motherboard. File...
HP ProtectTools Security Software,Version 6.0 User Guide
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.... 2. Select Add additional logon and follow the on -screen instructions. Password Manager Icon settings Password Manager attempts to identify logon screens for websites and programs. When it . ● Do not prompt for the screen by selecting Password Manager > Windows password > green arrow > Settings in the logon list. Select this option so that have been created for the same website, each of the passwords used to log on the Password Manager Password Strength...
.... 2. Select Add additional logon and follow the on -screen instructions. Password Manager Icon settings Password Manager attempts to identify logon screens for websites and programs. When it . ● Do not prompt for the screen by selecting Password Manager > Windows password > green arrow > Settings in the logon list. Select this option so that have been created for the same website, each of the passwords used to log on the Password Manager Password Strength...
HP ProtectTools Security Software,Version 6.0 User Guide
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... users. To set an administrator password, use the arrow keys to select TPM Embedded Security, and then press Enter. 5. Open Computer Setup by turning on -screen instructions. Initializing the embedded security chip In the initialization process for all owner functions on the embedded security chip. ● Set up a basic user account and enable the user security features: 1. Right-click the HP ProtectTools Security Manager icon in Computer Setup: 1. To enable...
... users. To set an administrator password, use the arrow keys to select TPM Embedded Security, and then press Enter. 5. Open Computer Setup by turning on -screen instructions. Initializing the embedded security chip In the initialization process for all owner functions on the embedded security chip. ● Set up a basic user account and enable the user security features: 1. Right-click the HP ProtectTools Security Manager icon in Computer Setup: 1. To enable...
HP ProtectTools Security Software,Version 6.0 User Guide
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... account 50 Basic User Key password setting 50 BIOS administrator password 10 C changing Windows password 19 common use examples 3 Computer Setup administrator password 10 Computrace for HP ProtectTools common use examples 6 configuring users 13 controlling device access 53 D data, restricting access to 7 decrypting a drive 29 Device Access Manager for HP ProtectTools background service 53 common use examples 5 device class configuration 54 JITA configuration 54 simple configuration 53 user or group, adding 54 user or group, denying access to 54 user or group, removing 54 Drive Encryption for...
... account 50 Basic User Key password setting 50 BIOS administrator password 10 C changing Windows password 19 common use examples 3 Computer Setup administrator password 10 Computrace for HP ProtectTools common use examples 6 configuring users 13 controlling device access 53 D data, restricting access to 7 decrypting a drive 29 Device Access Manager for HP ProtectTools background service 53 common use examples 5 device class configuration 54 JITA configuration 54 simple configuration 53 user or group, adding 54 user or group, denying access to 54 user or group, removing 54 Drive Encryption for...
Illustrated Parts & Service Map HP Pro 1105 Series All-in-One Business PC
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...Pro 1105 Series All-in -1 card reader Rear: (4) USB 2.0, (1) Power connector, (1) RJ-45 Ethernet, (1) Stereo audio line out Windows 8 Professional 64-bit Windows 8 64-bit FreeDOS Spare Parts Cables 1 LVDS cable 2 Optical drive cable 3 Inverter cable 4 Hard drive cable 5 Webcam cable * Antenna * Backlight cable for use with AUO and CMI display panels * Backlight cable for use in the hard drive cage * Mouse, USB, optical * HP Business Digital Headset *Not shown 669981-001 669983-001 669984-001 669991-001 596410-001 642738-001 Key Specifications Processor Type RAM Type Maximum RAM Supported...
...Pro 1105 Series All-in -1 card reader Rear: (4) USB 2.0, (1) Power connector, (1) RJ-45 Ethernet, (1) Stereo audio line out Windows 8 Professional 64-bit Windows 8 64-bit FreeDOS Spare Parts Cables 1 LVDS cable 2 Optical drive cable 3 Inverter cable 4 Hard drive cable 5 Webcam cable * Antenna * Backlight cable for use with AUO and CMI display panels * Backlight cable for use in the hard drive cage * Mouse, USB, optical * HP Business Digital Headset *Not shown 669981-001 669983-001 669984-001 669991-001 596410-001 642738-001 Key Specifications Processor Type RAM Type Maximum RAM Supported...
Illustrated Parts & Service Map HP Pro 1105 Series All-in-One Business PC
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...for hard drives. Control minimum fan speed. HP Pro 1105 Series All-in ) connector HEADPHONE Headphone (line out) connector LINE OUT Line out connector JSPKL1 Left speaker connector JSPKR1 Right speaker connector LAN1 RJ-45 network connector USB USB port DC INPUT AC power connector HDD POWER Hard drive power connector SATA HDD Hard drive data connector SATA ODD Optical drive data connector ODD PWR Optical drive power connector SYSTEM FAN Fan connector CLR_ Password jumper PASSWORD CLR_CMOS CMOS jumper System Setup and Boot Access the Setup Utility during computer boot by...
...for hard drives. Control minimum fan speed. HP Pro 1105 Series All-in ) connector HEADPHONE Headphone (line out) connector LINE OUT Line out connector JSPKL1 Left speaker connector JSPKR1 Right speaker connector LAN1 RJ-45 network connector USB USB port DC INPUT AC power connector HDD POWER Hard drive power connector SATA HDD Hard drive data connector SATA ODD Optical drive data connector ODD PWR Optical drive power connector SYSTEM FAN Fan connector CLR_ Password jumper PASSWORD CLR_CMOS CMOS jumper System Setup and Boot Access the Setup Utility during computer boot by...
Illustrated Parts & Service Map HP Pro 1105 Series All-in-One Business PC
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...(pins 2 and 3). 6. Wait for three seconds, and then replace the jumper to start . Replace the access panel and reconnect the power cord. 7. Replace the access panel and reconnect the power cord. 7. HP Pro 1105 Series All-in video card installed. Replace system board 103-System Board DMA or timers Failure 1. Reset the date and time under Control Panel (Computer Setup can also be card problem. 4. Detected 1. Reboot the computer. 2. If the memory configuration was recently changed since the last boot (memory added/removed). 164-Memory Size Error Incorrect memory configuration...
...(pins 2 and 3). 6. Wait for three seconds, and then replace the jumper to start . Replace the access panel and reconnect the power cord. 7. Replace the access panel and reconnect the power cord. 7. HP Pro 1105 Series All-in video card installed. Replace system board 103-System Board DMA or timers Failure 1. Reset the date and time under Control Panel (Computer Setup can also be card problem. 4. Detected 1. Reboot the computer. 2. If the memory configuration was recently changed since the last boot (memory added/removed). 164-Memory Size Error Incorrect memory configuration...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... ...30 Computer major components ...30 Cables ...32 Boards ...33 Misc Parts ...34 Mass storage devices (not illustrated 35 Sequential part number listing ...35 7 Removal and Replacement Procedures All-in One (AIO) Chassis 37 Preparing to Disassemble the Computer 37 Rear Cover ...38 Stand ...39 Foot assembly ...41 Memory Cover ...43 Memory ...45 WLAN Module ...47 RTC Battery ...49 Inverter Board ...51 Speakers ...53 Optical Drive ...55 Optical Drive Cables and Connector 57 Hard Drive ...59 vi
... ...30 Computer major components ...30 Cables ...32 Boards ...33 Misc Parts ...34 Mass storage devices (not illustrated 35 Sequential part number listing ...35 7 Removal and Replacement Procedures All-in One (AIO) Chassis 37 Preparing to Disassemble the Computer 37 Rear Cover ...38 Stand ...39 Foot assembly ...41 Memory Cover ...43 Memory ...45 WLAN Module ...47 RTC Battery ...49 Inverter Board ...51 Speakers ...53 Optical Drive ...55 Optical Drive Cables and Connector 57 Hard Drive ...59 vi
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... not displayed. Allows you manage the custom key settings. ◦ Clear Secure Boot Keys-Don't Clear/Clear. Selecting Custom Mode allows you boot to a device or troubleshoot your computer. 16 Chapter 3 Computer Setup (F10) Utility Default is HP Keys. ● Fast Boot-Enable/Disable. Default is Don't Clear. ◦ Key Ownership-HP Keys/Custom Keys. Table 3-4 Computer Setup-Security (continued) DriveLock Security Allows you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to legacy devices, and...
... not displayed. Allows you manage the custom key settings. ◦ Clear Secure Boot Keys-Don't Clear/Clear. Selecting Custom Mode allows you boot to a device or troubleshoot your computer. 16 Chapter 3 Computer Setup (F10) Utility Default is HP Keys. ● Fast Boot-Enable/Disable. Default is Don't Clear. ◦ Key Ownership-HP Keys/Custom Keys. Table 3-4 Computer Setup-Security (continued) DriveLock Security Allows you to turn off all legacy support on the computer, including booting to DOS, running legacy graphics cards, booting to legacy devices, and...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... are two memory sockets on the system board located behind the memory access panel. To remove a memory module, pull outward on the latch on each side of the socket (2). To remove or install memory modules: To remove a memory module: 1. SODIMMs constructed with x8 and x16 devices; Prepare the computer for disassembly (see Rear Cover on page 38). 3. Remove the memory cover (see Memory Cover on page 43). 4. In addition, the computer supports: ●...
... are two memory sockets on the system board located behind the memory access panel. To remove a memory module, pull outward on the latch on each side of the socket (2). To remove or install memory modules: To remove a memory module: 1. SODIMMs constructed with x8 and x16 devices; Prepare the computer for disassembly (see Rear Cover on page 38). 3. Remove the memory cover (see Memory Cover on page 43). 4. In addition, the computer supports: ●...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... bootable media (CD/DVD or USB device) from the power source before turning it does not restart, press the power button to start the computer. ● Reconfigure the computer after installing a non-plug and play expansion board or other than the factory-installed operating system, check to be the default VGA source in Computer Setup. If the system will restart if it is restored in Computer Setup. See Solving Hardware Installation Problems on...
... bootable media (CD/DVD or USB device) from the power source before turning it does not restart, press the power button to start the computer. ● Reconfigure the computer after installing a non-plug and play expansion board or other than the factory-installed operating system, check to be the default VGA source in Computer Setup. If the system will restart if it is restored in Computer Setup. See Solving Hardware Installation Problems on...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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Use the system volume control available in Computer Setup at Advanced > Device Options. Keys are properly connected and powered on the hard drive. Make sure airflow to the computer is installed properly. Make sure the processor heat sink is not blocked. Solution 1. Cannot remove computer cover or access panel. Hard drive fragmented. Add more space on and that the speakers' volume control is full. Cause Solution The Num Lock key is not muted (this setting does...
Use the system volume control available in Computer Setup at Advanced > Device Options. Keys are properly connected and powered on the hard drive. Make sure airflow to the computer is installed properly. Make sure the processor heat sink is not blocked. Solution 1. Cannot remove computer cover or access panel. Hard drive fragmented. Add more space on and that the speakers' volume control is full. Cause Solution The Num Lock key is not muted (this setting does...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... power button for more than four seconds. Systems may have a monitor connection on the onscreen controls and settings. 94 Appendix A Troubleshooting Without Diagnostics Refer to select the input that is in card. Solving Display Problems If you will lose any key or click the mouse button and type your password (if set). Cause Solution Monitor is not turned on and the monitor light is running in the following table. Check the cable connection from Sleep...
... power button for more than four seconds. Systems may have a monitor connection on the onscreen controls and settings. 94 Appendix A Troubleshooting Without Diagnostics Refer to select the input that is in card. Solving Display Problems If you will lose any key or click the mouse button and type your password (if set). Cause Solution Monitor is not turned on and the monitor light is running in the following table. Check the cable connection from Sleep...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... interfering with the monitor for instructions. Monitor needs to the monitor. Solution 1. Degauss the monitor. Connect the video cable between the monitor and computer. Change requested resolution. Solution Press the monitor's Menu button to the computer. 2. Graphics card is broken up, rolls, jitters, or flashes. Refer to adjust the horizontal or vertical position of displaying requested resolution. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close...
... interfering with the monitor for instructions. Monitor needs to the monitor. Solution 1. Degauss the monitor. Connect the video cable between the monitor and computer. Change requested resolution. Solution Press the monitor's Menu button to the computer. 2. Graphics card is broken up, rolls, jitters, or flashes. Refer to adjust the horizontal or vertical position of displaying requested resolution. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... controller is network activity. Network status link light never flashes. NOTE: The network status light is supposed to flash when there is disabled. Network controller is disabled. 1. Network controller is not set up properly. Reinstall network drivers. Check the network controller documentation for proper connection. To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the manufacturer's Web site. Network driver is detected. To access Device Manager in the operating system using Device Manager. Check cabling...
... controller is network activity. Network status link light never flashes. NOTE: The network status light is supposed to flash when there is disabled. Network controller is disabled. 1. Network controller is not set up properly. Reinstall network drivers. Check the network controller documentation for proper connection. To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the manufacturer's Web site. Network driver is detected. To access Device Manager in the operating system using Device Manager. Check cabling...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... supplied to download, decompress, and execute the ME firmware for your NIC. The ME uses 8MB of system memory in single channel mode or 16MB of memory in the following table. The network controller is not securely connected. Cannot connect to boot from another source. Cause Unprogrammed EEPROM. System setup utility reports unprogrammed EEPROM. CAUTION: Power may not meet industry-standard specifications. Ensure that the Remote System Installation Server...
... supplied to download, decompress, and execute the ME firmware for your NIC. The ME uses 8MB of system memory in single channel mode or 16MB of memory in the following table. The network controller is not securely connected. Cannot connect to boot from another source. Cause Unprogrammed EEPROM. System setup utility reports unprogrammed EEPROM. CAUTION: Power may not meet industry-standard specifications. Ensure that the Remote System Installation Server...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... power, be sure one end is connected to the device and one end is disconnected. The device is not installed. 1. Web browser is not plugged in Computer Setup. Verify that the USB ports are disabled in . The correct device driver is not working. 1. Cause Internet Service Provider (ISP) account is installed and set up to work . 1. Solving Internet Access Problems If you encounter problems with your ISP. Cable/DSL service is good, the "PC" LED light...
... power, be sure one end is connected to the device and one end is disconnected. The device is not installed. 1. Web browser is not plugged in Computer Setup. Verify that the USB ports are disabled in . The correct device driver is not working. 1. Cause Internet Service Provider (ISP) account is installed and set up to work . 1. Solving Internet Access Problems If you encounter problems with your ISP. Cable/DSL service is good, the "PC" LED light...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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... A access panel, locked 84 antenna, spare part number 32, 35 audible codes 133 audio problems 99 B Backup and Restore 123 battery disposal 29 beep codes 133 blower spare part number 34, 35 booting options Full Boot 127 Quick Boot 127 C cable pinouts SATA data 21 cables, spare part numbers 32 cautions AC power 23 cables 28 electrostatic discharge 23 keyboard cleaning 27 keyboard keys 27 CD-ROM or DVD problems 112 cleaning computer 26 mouse 28 safety precautions 26 components front 2, 3 rear...
... A access panel, locked 84 antenna, spare part number 32, 35 audible codes 133 audio problems 99 B Backup and Restore 123 battery disposal 29 beep codes 133 blower spare part number 34, 35 booting options Full Boot 127 Quick Boot 127 C cable pinouts SATA data 21 cables, spare part numbers 32 cautions AC power 23 cables 28 electrostatic discharge 23 keyboard cleaning 27 keyboard keys 27 CD-ROM or DVD problems 112 cleaning computer 26 mouse 28 safety precautions 26 components front 2, 3 rear...
Maintenance & Service Guide HP Pro 1105 All-in-One Business PC
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...number 32, 36 optical drive connector removing 57 optical drive problems 112 overheating, prevention 26 P POST error messages 127 power cord set requirements country specific 138 power problems 87 power supply 139 printer problems 101 problems audio 99 CD-ROM or DVD 112 flash drive 114 front panel 116 general 83 hard drive 89 hardware installation 105 Internet access 116 keyboard 103 Media Card Reader 92 memory 110 monitor 94 mouse 103 network 107 power 87 printer 101 processor 112 software 118 processor problems 112 R rear components 4 rear cover removing 38, 43 spare part number 31 recovery...
...number 32, 36 optical drive connector removing 57 optical drive problems 112 overheating, prevention 26 P POST error messages 127 power cord set requirements country specific 138 power problems 87 power supply 139 printer problems 101 problems audio 99 CD-ROM or DVD 112 flash drive 114 front panel 116 general 83 hard drive 89 hardware installation 105 Internet access 116 keyboard 103 Media Card Reader 92 memory 110 monitor 94 mouse 103 network 107 power 87 printer 101 processor 112 software 118 processor problems 112 R rear components 4 rear cover removing 38, 43 spare part number 31 recovery...