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8511050 - Gateway Computer User Guide - Page 42
.... Important
Do not use a memory card:
1 Insert the memory card into the memory card slot as indicated in the previous table.
2 To access a file on the memory card, click Start, then click My Computer. icon in a slot at a time. Double-click
the drive letter (for the memory card reader access indicator to remove
36
www.gateway.com
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
..., make sure that you followed each instruction. ■ If an error occurs in a program, see "Preventing static electricity discharge" on page 50. The
message may help .
Help and Support
For more information about troubleshooting, click Start, then click
Help and Support.
Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed...
8511050 - Gateway Computer User Guide - Page 72
... connection, or your Internet service provider (ISP) is plugged into the Ethernet network jack and not the modem jack. Chapter 6: Troubleshooting
You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com Contact your ISP technical support for help.
■ Make...
8511050 - Gateway Computer User Guide - Page 74
...
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow.
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Type the keyword memory
error in the My Computer window ■ Reboot your computer. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com
8511050 - Gateway Computer User Guide - Page 77
... can turn down and restart your computer.
■ Run Windows modem diagnostics. Handshaking is a digital...computer. If the handshaking sounds are too loud, you get an error such as port already open programs. 2 Click Start, then click Control Panel.
www.gateway.com
71 If information about modem troubleshooting, click Start, then
click Help and Support.
You may cause problems...
8511050 - Gateway Computer User Guide - Page 80
For more information about setting up a network in your home, see "Networking Your Computer" on page 81. Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. Type the keyword network
troubleshooting in the Search box
, then
click the arrow. Passwords
Your computer does not accept your password Make sure that the ...
8511050 - Gateway Computer User Guide - Page 82
... press after adding paper.
76
www.gateway.com Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. See the guide that you may want to the printer. Chapter 6: Troubleshooting
■ Reinstall the printer driver. The Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make...
8511050 - Gateway Computer User Guide - Page 83
... setup poster to check your speaker connections.
■ Make sure that the universal jacks are configured correctly.
Help and Support
...gateway.com
77 For more information, see "Configuring the audio jacks" on .
■ Make sure that the volume controls are turned up. For more information about sound troubleshooting, click Start, then
click Help and Support. Sound
Troubleshooting...
8511050 - Gateway Computer User Guide - Page 84
.... Chapter 6: Troubleshooting
Telephone support
Before calling Gateway Customer Care
If you have a technical problem with your computer, follow troubleshooting steps.
78
www.gateway.com If you use a surge protector, make sure that it is turned on.
■ If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that you have installed it according...
8511050 - Gateway Computer User Guide - Page 88
...Computer
Introduction to each computer or network device.
82
www.gateway.com Ethernet, Fast Ethernet, or Gigabit Ethernet
Ethernet is available at 1000 Mbps.
Your municipality may require you or your electrician must install...way to set up an Ethernet network is commonly used in offices around the world and can be used to obtain a permit and hire a licensed installer.
Business networks...
8511050 - Gateway Computer User Guide - Page 106
...or where it is left unattended or unused for long periods of any Gateway product during a lightning storm or when it could be taken to ...installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part...
8511050 - Gateway Computer User Guide - Page 112
... cleaning component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31...
8511050 - Gateway Computer User Guide - Page 113
... 13 password 74 PDA
memory cards 35 peripheral devices 32 playing
audio CD 39 DVD 39 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 6
... are specific to this guide
This guide includes information and maintenance instructions that includes information on your hard drive. Accessing the User Guide
In addition to your model of Gateway computer. CHAPTER 1: About This Reference
www.gateway.com
About this guide, the User Guide has been included on the following topics:
■ Help and technical support ■ Setting up...
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