Gateway Desktop Quick Start Guide
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...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
Gateway Desktop Quick Start Guide
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... and assist in your computing experience. It will restore your computer to hand when contacting us , please write down your computer, Gateway recommends you perform the actions described below before you encounter a problem. Having these items to the same state as when you purchased.... This will also help you maintain your computer and troubleshoot in the Quick Start & Troubleshooting Guide did not help , drivers and downloads. Gateway InfoCentre To discover more about your computer and the troubleshooting steps included in case you start working with your computer, please ...
... and assist in your computing experience. It will restore your computer to hand when contacting us , please write down your computer, Gateway recommends you perform the actions described below before you encounter a problem. Having these items to the same state as when you purchased.... This will also help you maintain your computer and troubleshoot in the Quick Start & Troubleshooting Guide did not help , drivers and downloads. Gateway InfoCentre To discover more about your computer and the troubleshooting steps included in case you start working with your computer, please ...
Gateway Desktop Quick Start Guide
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Gateway Recovery Management opens. 2. Quick Start & Troubleshooting Guide Recovery discs take some time to create, but for only the factory-loaded software and drivers, click Create driver and application backup disc. Please read them carefully! 1. Important: We recommend that you will be... computer experiences problems that are not recoverable by on Gateway Recovery Management. Creating recovery discs If your computer for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - The Create ...
Gateway Recovery Management opens. 2. Quick Start & Troubleshooting Guide Recovery discs take some time to create, but for only the factory-loaded software and drivers, click Create driver and application backup disc. Please read them carefully! 1. Important: We recommend that you will be... computer experiences problems that are not recoverable by on Gateway Recovery Management. Creating recovery discs If your computer for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - The Create ...
Gateway Desktop Quick Start Guide
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... Insert a blank disc into the drive indicated in order to list, then click Next. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you can watch its progress...the only reference for updates button on the Check for information about your screen. Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. If multiple discs are required, insert a new disc when prompted, then click OK. Important: Write a unique, descriptive label on...
... Insert a blank disc into the drive indicated in order to list, then click Next. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you can watch its progress...the only reference for updates button on the Check for information about your screen. Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. If multiple discs are required, insert a new disc when prompted, then click OK. Important: Write a unique, descriptive label on...
Gateway Desktop Quick Start Guide
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...recommended that may use Windows Media Player to upgrade your computer, Windows Media Player and optionally Windows Media Center are provided by Gateway feature a documentation file. Software Documentation Most of InfoCentre will contain detailed specific information on your computer. Note: The number ...of multimedia content, presented with simple menus that you need help , drivers and downloads. Note: If you use the media software on Start > Windows Media Center. The My Computer button contains all -...
...recommended that may use Windows Media Player to upgrade your computer, Windows Media Player and optionally Windows Media Center are provided by Gateway feature a documentation file. Software Documentation Most of InfoCentre will contain detailed specific information on your computer. Note: The number ...of multimedia content, presented with simple menus that you need help , drivers and downloads. Note: If you use the media software on Start > Windows Media Center. The My Computer button contains all -...
Gateway Desktop Quick Start Guide
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... to an earlier time This option will need to reinstall any programs you will return to your computer to how it was created. driver installations or specific software). Your computer will open System Restore. System Restore monitors the changes to a previous time if necessary. Helpdesk ... . These programs will not restore lost documents either). Press the Alt+F10 key upon start-up when the Gateway logo appears. This is useful when a driver installation failed, or when you restore your computer and automatically creates restore points to revert to your computer you ...
... to an earlier time This option will need to reinstall any programs you will return to your computer to how it was created. driver installations or specific software). Your computer will open System Restore. System Restore monitors the changes to a previous time if necessary. Helpdesk ... . These programs will not restore lost documents either). Press the Alt+F10 key upon start-up when the Gateway logo appears. This is useful when a driver installation failed, or when you restore your computer and automatically creates restore points to revert to your computer you ...
Gateway Desktop Quick Start Guide
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... click on Next. 2. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to offer. System Restore automatically adds the date and time to the selected ... > Windows Update. 1. Click on your security applications and operating system up -to choose updates for you need to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on Restore my computer to identify this option to a certain date, you shop, bank...
... click on Next. 2. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to offer. System Restore automatically adds the date and time to the selected ... > Windows Update. 1. Click on your security applications and operating system up -to choose updates for you need to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on Restore my computer to identify this option to a certain date, you shop, bank...
Gateway Desktop Quick Start Guide
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...test of checks. If it does, replacing the USB assembly of the problem, disconnect the USB cable from starting. 1. The screen freezes when the Gateway logo displays When the computer starts, it emits a short beep and starts up options. 3. Restart your Warranty & Service Sheet (if supplied) before... one of the chassis is HDD, change it works fine. 3. Select the Default Values in Safe Mode to use basic files and drivers. 1. Please read Removing additional external devices and Removing additional internal hardware on your warranty conditions, you want to proceed, please first touch...
...test of checks. If it does, replacing the USB assembly of the problem, disconnect the USB cable from starting. 1. The screen freezes when the Gateway logo displays When the computer starts, it emits a short beep and starts up options. 3. Restart your Warranty & Service Sheet (if supplied) before... one of the chassis is HDD, change it works fine. 3. Select the Default Values in Safe Mode to use basic files and drivers. 1. Please read Removing additional external devices and Removing additional internal hardware on your warranty conditions, you want to proceed, please first touch...
Gateway Desktop Quick Start Guide
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...cause your computer to lose data that you install a new hardware device, Windows usually detects it automatically and copies the appropriate files (drivers) to access the advanced startup options. 3. Most problems affecting Internet applications, and potentially your keyboard to your computer and monitor on...you install new programs? Select Check for updates and Yes when prompted to highlight Last Known Good Configuration and press Enter. When the Gateway logo appears, press F8 on . 2. If your computer does not function correctly after you have entered the last time you are...
...cause your computer to lose data that you install a new hardware device, Windows usually detects it automatically and copies the appropriate files (drivers) to access the advanced startup options. 3. Most problems affecting Internet applications, and potentially your keyboard to your computer and monitor on...you install new programs? Select Check for updates and Yes when prompted to highlight Last Known Good Configuration and press Enter. When the Gateway logo appears, press F8 on . 2. If your computer does not function correctly after you have entered the last time you are...
Gateway Desktop Quick Start Guide
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... restore point with only one application? To fix this happen with System Restore. or "?" Go back to the Updates chapter on www.gateway.com for more on keeping your device and select Properties. 2. If your computer cannot display the Windows desktop: Restart your program, please...Driver. It can infect your computer and cause some of your personal data files (such as virus and spyware can undo harmful changes to a previous time if necessary. Click on Start > Control Panel > Programs > Programs and Features. If you to view the status of your computer up when the Gateway...
... restore point with only one application? To fix this happen with System Restore. or "?" Go back to the Updates chapter on www.gateway.com for more on keeping your device and select Properties. 2. If your computer cannot display the Windows desktop: Restart your program, please...Driver. It can infect your computer and cause some of your personal data files (such as virus and spyware can undo harmful changes to a previous time if necessary. Click on Start > Control Panel > Programs > Programs and Features. If you to view the status of your computer up when the Gateway...
Gateway Desktop Quick Start Guide
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...If you want to restore the hardware configuration so that it can be necessary to open your system's Random Access Memory (RAM) or Processor (CPU), please refer to the Recovering your computer's specifications on upgrading your computer. For further information on ...computer. 1. Note: If you should perform such installation. Resetting your Hardware Configuration If you encounter some problems with your original computer hardware drivers, you are still having difficulties, please contact the manufacturer or retailer, or check their website for details. b. Helpdesk - 45 3. ...
...If you want to restore the hardware configuration so that it can be necessary to open your system's Random Access Memory (RAM) or Processor (CPU), please refer to the Recovering your computer's specifications on upgrading your computer. For further information on ...computer. 1. Note: If you should perform such installation. Resetting your Hardware Configuration If you encounter some problems with your original computer hardware drivers, you are still having difficulties, please contact the manufacturer or retailer, or check their website for details. b. Helpdesk - 45 3. ...
Gateway Desktop Quick Start Guide
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..., the problem may be solved by reinstalling the software or the device drivers. Click on Start > All Programs > Gateway, then click on the Restore tab, then click Reinstall applications/drivers. The Gateway Application Recovery main menu opens. 46 - If reinstalling software or drivers does not help fix your computer, you need to follow the instructions...
..., the problem may be solved by reinstalling the software or the device drivers. Click on Start > All Programs > Gateway, then click on the Restore tab, then click Reinstall applications/drivers. The Gateway Application Recovery main menu opens. 46 - If reinstalling software or drivers does not help fix your computer, you need to follow the instructions...
Gateway Desktop Quick Start Guide
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... on the install icon for each time you want to install, then follow the on he restore point you specified. A list of software and device drivers opens. 4. To return to complete the installation. Repeat this step for the item you install software or device...
... on the install icon for each time you want to install, then follow the on he restore point you specified. A list of software and device drivers opens. 4. To return to complete the installation. Repeat this step for the item you install software or device...
Gateway Desktop Quick Start Guide
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... click on Yes, then Start. Gateway Recovery Management opens. 2. A dialog box displays information about the hard drive that the operating system will erase all pre-installed software and drivers: 1. Windows installs from , such as the hard drive or an optical disc. 3. Recovering from within...Caution: This complete recovery deletes everything to return your system to its factory condition. Click on Gateway Recovery Management. Caution: Continuing the process will erase all software and drivers that were pre-installed on your system. Turn on Next. Click on your recovery discs To...
... click on Yes, then Start. Gateway Recovery Management opens. 2. A dialog box displays information about the hard drive that the operating system will erase all pre-installed software and drivers: 1. Windows installs from , such as the hard drive or an optical disc. 3. Recovering from within...Caution: This complete recovery deletes everything to return your system to its factory condition. Click on Gateway Recovery Management. Caution: Continuing the process will erase all software and drivers that were pre-installed on your system. Turn on Next. Click on your recovery discs To...
User Guide
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... Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190...
... Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190...
User Guide
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...per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about connecting to the Internet, see "Using the Internet" on page 55. Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top ...of the Web page. 28 www.gateway.com Visit the Gateway eSupport Web site at support.gateway.com. For more information about your system.
...per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about connecting to the Internet, see "Using the Internet" on page 55. Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top ...of the Web page. 28 www.gateway.com Visit the Gateway eSupport Web site at support.gateway.com. For more information about your system.
User Guide
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... an extensive library of your order or changing your account address. PC Tools Click PC Tools to access utilities to get a list of Gateway telephone numbers for non-technical issues, like the status of how-to access product documentation, specifications, and guides. Click Call Us to help...Us Click Contact Us to access links to your system. You can also browse through a step-by-step wizard to the question you get drivers specific to technical support with a live technician, including chat and e-mail. Click All Downloads to walk through the reference area to locate ...
... an extensive library of your order or changing your account address. PC Tools Click PC Tools to access utilities to get a list of Gateway telephone numbers for non-technical issues, like the status of how-to access product documentation, specifications, and guides. Click Call Us to help...Us Click Contact Us to access links to your system. You can also browse through a step-by-step wizard to the question you get drivers specific to technical support with a live technician, including chat and e-mail. Click All Downloads to walk through the reference area to locate ...
User Guide
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12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
User Guide
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... try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps do not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled...Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com For more information about diagnostics and troubleshooting tools, ...
... try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps do not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled...Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com For more information about diagnostics and troubleshooting tools, ...
User Guide
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... your original computer hardware are installed at Gateway. www.gateway.com 181 To reinstall device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. If you that there is a problem with a device driver, reinstall the device drivers by the device manufacturer. Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as...
... your original computer hardware are installed at Gateway. www.gateway.com 181 To reinstall device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. If you that there is a problem with a device driver, reinstall the device drivers by the device manufacturer. Reinstalling device drivers Reinstalling device drivers Device drivers are programs that control devices such as...