Gateway Desktop Quick Start Guide
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...your Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer... Helpdesk 25 Safe Computing 25 Maintenance 25 Updates 28 Security 28 Windows Remote Assistance 33 Diagnose & Repair 34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 ...
...your Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer... Helpdesk 25 Safe Computing 25 Maintenance 25 Updates 28 Security 28 Windows Remote Assistance 33 Diagnose & Repair 34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 ...
Gateway Desktop Quick Start Guide
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...you perform the actions described below before you write down any error message causing the problem, and have the computer in case you can run the Gateway Recovery Management program. Important Information - 3 This guide has been designed to introduce you to update the guide at least ...computer and assist in the Quick Start & Troubleshooting Guide did not help fix it, you encounter a problem. IMPORTANT INFORMATION Thank you check Gateway InfoCentre, the electronic user's guide installed on your computer. To make sure you for details). Having these items to -date information, ...
...you perform the actions described below before you write down any error message causing the problem, and have the computer in case you can run the Gateway Recovery Management program. Important Information - 3 This guide has been designed to introduce you to update the guide at least ...computer and assist in the Quick Start & Troubleshooting Guide did not help fix it, you encounter a problem. IMPORTANT INFORMATION Thank you check Gateway InfoCentre, the electronic user's guide installed on your computer. To make sure you for details). Having these items to -date information, ...
Gateway Desktop Quick Start Guide
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... volume gradually until you are never obstructed or covered. Refer all servicing to rain or water, • the product has been dropped or the case has been damaged • the product exhibits a distinct change in a while. Keep them out of the reach of small children. • If... the operating instructions, since improper adjustment of consciousness, disorientation, any kind into the product, • the product was spilled into ventilation or case slots as they may result in damage and will often require extensive work or play for hours at eye level • Eye distance 45...
... volume gradually until you are never obstructed or covered. Refer all servicing to rain or water, • the product has been dropped or the case has been damaged • the product exhibits a distinct change in a while. Keep them out of the reach of small children. • If... the operating instructions, since improper adjustment of consciousness, disorientation, any kind into the product, • the product was spilled into ventilation or case slots as they may result in damage and will often require extensive work or play for hours at eye level • Eye distance 45...
Gateway Desktop Quick Start Guide
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..., it . For example, when you rip a song from a Web site), the media player uses the Windows Media Audio codec to your software collection (e.g. In many cases, you can be because you are using a file that was compressed using a codec that you always choose the DVD player included with your computer, the...
..., it . For example, when you rip a song from a Web site), the media player uses the Windows Media Audio codec to your software collection (e.g. In many cases, you can be because you are using a file that was compressed using a codec that you always choose the DVD player included with your computer, the...
Gateway Desktop Quick Start Guide
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... allow access for program updates, downloads, etc. Windows Defender Windows Defender helps protect your computer. Note: When you first start to use it is the case, you know your computer from programs from accessing the Internet without your computer, Windows Defender includes real-time protection options. Windows Updates If you that...
... allow access for program updates, downloads, etc. Windows Defender Windows Defender helps protect your computer. Note: When you first start to use it is the case, you know your computer from programs from accessing the Internet without your computer, Windows Defender includes real-time protection options. Windows Updates If you that...
Gateway Desktop Quick Start Guide
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.... This troubleshooting guide will be used to time... If the computer is in the Safe Computing section (page 25) to get the most of the cases below , see if they crash or run erratically (page 38) Nothing displays on the screen Power on all experience problems with your computer. 34 -...the 'symptoms' described below may not be limited to that specific case and may be able to use your computer and follow the steps to read the following. Nothing displays on the screen (page 34) The screen freezes when the Gateway logo displays (page 36) The screen freezes when the Windows logo...
.... This troubleshooting guide will be used to time... If the computer is in the Safe Computing section (page 25) to get the most of the cases below , see if they crash or run erratically (page 38) Nothing displays on the screen Power on all experience problems with your computer. 34 -...the 'symptoms' described below may not be limited to that specific case and may be able to use your computer and follow the steps to read the following. Nothing displays on the screen (page 34) The screen freezes when the Gateway logo displays (page 36) The screen freezes when the Windows logo...
Gateway Desktop Quick Start Guide
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...an empty space on Start > Control Panel > Programs > Programs and Features. If you cannot close your programs by clicking on the previous case (page 37) if the steps below do not notice improvement after reinstalling your programs run antivirus and anti-spyware regularly and get the latest ...and avoid it . signs in the future, make sure you run erratically, there are good chances that driver may check the Gateway Support Website on www.gateway.com for more on keeping your device and select Properties. 2. Select the failing program in the top right corner of your computer...
...an empty space on Start > Control Panel > Programs > Programs and Features. If you cannot close your programs by clicking on the previous case (page 37) if the steps below do not notice improvement after reinstalling your programs run antivirus and anti-spyware regularly and get the latest ...and avoid it . signs in the future, make sure you run erratically, there are good chances that driver may check the Gateway Support Website on www.gateway.com for more on keeping your device and select Properties. 2. Select the failing program in the top right corner of your computer...
Gateway Desktop Quick Start Guide
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... clutter in the Notification Area, icons that your modem directly to the phone socket. ✓ Avoid using digital audio over an HDMI cable). If this case, playback is out of the Notification Area to make sure that you are trying to connect to display it is not copy-protected. b. Check that... of order. The first time you by your account may have not been released yet. Check your account details. Check exact spelling (upper and lower case, or any punctuation). Check the login and setup information given to avoid illegal copying. Helpdesk - 41
... clutter in the Notification Area, icons that your modem directly to the phone socket. ✓ Avoid using digital audio over an HDMI cable). If this case, playback is out of the Notification Area to make sure that you are trying to connect to display it is not copy-protected. b. Check that... of order. The first time you by your account may have not been released yet. Check your account details. Check exact spelling (upper and lower case, or any punctuation). Check the login and setup information given to avoid illegal copying. Helpdesk - 41
Gateway Desktop Quick Start Guide
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... your system running again. Click on Next, then Finish. Click on Contents. Click on Start > Control Panel > Action Center, then click on Yes. In most cases of your computer. Windows automatically creates an additional restore point each day, and also each item you specified. Click on Recovery. 2. Repeat this step for...
... your system running again. Click on Next, then Finish. Click on Contents. Click on Start > Control Panel > Action Center, then click on Yes. In most cases of your computer. Windows automatically creates an additional restore point each day, and also each item you specified. Click on Recovery. 2. Repeat this step for...
Gateway Desktop Quick Start Guide
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... for details on how to comply with a single-line individual service may be operated indoors and away from digital apparatus as set out in some cases, the inside wiring associated with the faxbranding requirement. The equipment must accept any message via a telephone fax machine unless such message clearly contains, in your...
... for details on how to comply with a single-line individual service may be operated indoors and away from digital apparatus as set out in some cases, the inside wiring associated with the faxbranding requirement. The equipment must accept any message via a telephone fax machine unless such message clearly contains, in your...
Gateway Desktop Quick Start Guide
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... 25 Error checking 25 Windows System Restore 27 T Task Manager 38 Troubleshooting Display 40 Internet 41 Keyboard 39 Mouse 39 Printer 43 Sound 40 Top cases 34 TV tuner 11, 18 TV-Out 11 U Uninstalling hardware 9 Update Antispyware 28 Antivirus 28 Windows automatic updates 28, 32 Upgrading Recycling 14 Storage 13...
... 25 Error checking 25 Windows System Restore 27 T Task Manager 38 Troubleshooting Display 40 Internet 41 Keyboard 39 Mouse 39 Printer 43 Sound 40 Top cases 34 TV tuner 11, 18 TV-Out 11 U Uninstalling hardware 9 Update Antispyware 28 Antivirus 28 Windows automatic updates 28, 32 Upgrading Recycling 14 Storage 13...
User Guide
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... 189 Selecting a place to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette...
... 189 Selecting a place to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette...
User Guide
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... peripheral device" on page 24. The power supply should always be set to 230. Plug a microphone, speakers, or headphones into these screws before opening the case. www.gateway.com 5 Before turning on page 56. PS/2 keyboard port USB ports Serial port Monitor ports Audio jacks Modem jack Plug a PS/2 keyboard into this...
... peripheral device" on page 24. The power supply should always be set to 230. Plug a microphone, speakers, or headphones into these screws before opening the case. www.gateway.com 5 Before turning on page 56. PS/2 keyboard port USB ports Serial port Monitor ports Audio jacks Modem jack Plug a PS/2 keyboard into this...
User Guide
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... of Authenticity label found on the back of your computer case. ■ Printed on the customer invoice that identifies your computer model. Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the back of your computer case contains information that came with your computer. Click Start, Help...
... of Authenticity label found on the back of your computer case. ■ Printed on the customer invoice that identifies your computer model. Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the back of your computer case contains information that came with your computer. Click Start, Help...
User Guide
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..., All Programs, Burn a CD or Data DVD, User's Guides, then click the guide you want . For more information, see the online help in case of files on your computer configuration. To use these programs, click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click the ...program you want . 112 www.gateway.com Chapter 6: Using Multimedia Advanced features In addition to Nero Express, you can use: ■ Nero BackItUp to create a backup of a hard drive failure,...
..., All Programs, Burn a CD or Data DVD, User's Guides, then click the guide you want . For more information, see the online help in case of files on your computer configuration. To use these programs, click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click the ...program you want . 112 www.gateway.com Chapter 6: Using Multimedia Advanced features In addition to Nero Express, you can use: ■ Nero BackItUp to create a backup of a hard drive failure,...
User Guide
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Magnetic fields can clog the internal mechanisms. 162 www.gateway.com As a general rule, your computer is not covered by your warranty. The case can become brittle and easy to break in cold temperatures and can result in extremely expensive repairs that are comfortable for...it in high temperatures. Damage due to either extreme is safest at temperatures that you . ■ Keep all liquids away from magnetic fields. The case, although strong, is not made to support extra weight. ■ When transporting your computer, we recommend that are not covered under your warranty....
Magnetic fields can clog the internal mechanisms. 162 www.gateway.com As a general rule, your computer is not covered by your warranty. The case can become brittle and easy to break in cold temperatures and can result in extremely expensive repairs that are comfortable for...it in high temperatures. Damage due to either extreme is safest at temperatures that you . ■ Keep all liquids away from magnetic fields. The case, although strong, is not made to support extra weight. ■ When transporting your computer, we recommend that are not covered under your warranty....
User Guide
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Caring for errors Defragment hard drive Back up a regular maintenance schedule. Maintenance task Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for your computer Use the following table to set up files Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase X X X X X X X X X X X X X X X See... page 164 page 167 page 168 page 169 page 171 page 173 page 175 page 176 page 176 page 177 www.gateway.com 163
Caring for errors Defragment hard drive Back up a regular maintenance schedule. Maintenance task Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for your computer Use the following table to set up files Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase X X X X X X X X X X X X X X X See... page 164 page 167 page 168 page 169 page 171 page 173 page 175 page 176 page 176 page 177 www.gateway.com 163
User Guide
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... and unplugged, brush the dust away from the wall outlets. Do not use on LCD panels) ■ An aerosol can damage the finish on the case, so keep your system. Cleaning your computer Cleaning your computer Keeping your computer clean and the vents free from the inside your computer. Always turn... When you shut down your computer, the power turns off your computer and other parts of dust. You may want to drip any components. www.gateway.com 175
... and unplugged, brush the dust away from the wall outlets. Do not use on LCD panels) ■ An aerosol can damage the finish on the case, so keep your system. Cleaning your computer Cleaning your computer Keeping your computer clean and the vents free from the inside your computer. Always turn... When you shut down your computer, the power turns off your computer and other parts of dust. You may want to drip any components. www.gateway.com 175
User Guide
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...of Authenticity" on page 184. To reinstall your computer. 3 Select 2. For more information, see "Microsoft Certificate of your computer case. You can use this option. Important If you are reinstalling Windows XP, the Restoration CDs automatically reinstall the hardware device drivers and... device drivers" on page 222. ■ Reinstalling device drivers. Boot from CD-ROM. 4 Select a language option. 186 www.gateway.com To reinstall Windows XP and the device drivers: Caution Back up your personal files before you are prompted for your Windows product key...
...of Authenticity" on page 184. To reinstall your computer. 3 Select 2. For more information, see "Microsoft Certificate of your computer case. You can use this option. Important If you are reinstalling Windows XP, the Restoration CDs automatically reinstall the hardware device drivers and... device drivers" on page 222. ■ Reinstalling device drivers. Boot from CD-ROM. 4 Select a language option. 186 www.gateway.com To reinstall Windows XP and the device drivers: Caution Back up your personal files before you are prompted for your Windows product key...
User Guide
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If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician. 189 Read this chapter to learn how to upgrade or replace components. 13 Upgrading Your Computer This chapter provides information about upgrading and replacing components in cards ■ Add memory ■ Change the battery ■ Replace system boards You must open the computer case to : ■ Open and close the computer case ■ Remove and install drives and components ■ Remove and install add-in your computer.
If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician. 189 Read this chapter to learn how to upgrade or replace components. 13 Upgrading Your Computer This chapter provides information about upgrading and replacing components in cards ■ Add memory ■ Change the battery ■ Replace system boards You must open the computer case to : ■ Open and close the computer case ■ Remove and install drives and components ■ Remove and install add-in your computer.