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... Sits for a While 200 Solving Paper Problems...200 Paper Feeding Problems...200 Paper Jam Problems ...201 Paper Ejection Problems ...202 Solving Problems Printing from a Computer 202 Nothing Prints ...203 Product Icon Does Not Appear in Windows Taskbar 204 Error After Cartridge Replacement 204 Printing is Slow ...205 Solving Page Layout and Content Problems 206 Inverted Image...206 Too Many...
... Sits for a While 200 Solving Paper Problems...200 Paper Feeding Problems...200 Paper Jam Problems ...201 Paper Ejection Problems ...202 Solving Problems Printing from a Computer 202 Nothing Prints ...203 Product Icon Does Not Appear in Windows Taskbar 204 Error After Cartridge Replacement 204 Printing is Slow ...205 Solving Page Layout and Content Problems 206 Inverted Image...206 Too Many...
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...Product Software 222 Uninstalling Product Software - Windows 222 Uninstalling Product Software - Incorrect Characters Print...208 Incorrect Image Size or Position 209 Slanted Printout ...210 Solving Print Quality Problems ...210 White or Dark Lines in Printout ...210 Blurry or Smeared Printout ...211 ...Faint Printout or Printout Has Gaps 212 Grainy Printout...213 Incorrect Colors ...213 Solving Scanning Problems ...214 Scanning Software Does Not Operate Correctly 214 Cannot Start Epson...
...Product Software 222 Uninstalling Product Software - Windows 222 Uninstalling Product Software - Incorrect Characters Print...208 Incorrect Image Size or Position 209 Slanted Printout ...210 Solving Print Quality Problems ...210 White or Dark Lines in Printout ...210 Blurry or Smeared Printout ...211 ...Faint Printout or Printout Has Gaps 212 Grainy Printout...213 Incorrect Colors ...213 Solving Scanning Problems ...214 Scanning Software Does Not Operate Correctly 214 Cannot Start Epson...
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Press the arrow buttons to help you determine the causes of any problems you may have using your product on a network. 1. Printing a Network Status Sheet You can print a network status sheet to select Confirm Wi-Fi Settings and press the OK button. Press the home button, if necessary. 2. You see this screen: 4. Press the up or down arrow buttons to select Setup and press the OK button. 3. Press the left or right arrow buttons to select Wi-Fi Settings and press the OK button. You see this screen: 35
Press the arrow buttons to help you determine the causes of any problems you may have using your product on a network. 1. Printing a Network Status Sheet You can print a network status sheet to select Confirm Wi-Fi Settings and press the OK button. Press the home button, if necessary. 2. You see this screen: 4. Press the up or down arrow buttons to select Setup and press the OK button. 3. Press the left or right arrow buttons to select Wi-Fi Settings and press the OK button. You see this screen: 35
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... other device that is also displayed. 5. Press the start button to print the network status sheet. (Press the back button if you are connected to a network, the signal strength is connected to diagnose any problems you have. Accessing the Web Config Utility Changing a USB Connection to... a Wi-Fi Connection Connecting to a network. Print a network status sheet. 36 Parent topic: Wi-Fi Networking Changing or Updating ...
... other device that is also displayed. 5. Press the start button to print the network status sheet. (Press the back button if you are connected to a network, the signal strength is connected to diagnose any problems you have. Accessing the Web Config Utility Changing a USB Connection to... a Wi-Fi Connection Connecting to a network. Print a network status sheet. 36 Parent topic: Wi-Fi Networking Changing or Updating ...
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...Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can print a nozzle check pattern to check for clogged nozzles before you clean them unnecessarily. Cleaning uses ink...home button, if necessary. 171 You must replace the cartridge first. Adjusting Print Quality If your print quality declines, you may need to replace the ink cartridges. If running these utilities does not solve the problem, you may not be able to clean it when a cartridge is ...
...Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can print a nozzle check pattern to check for clogged nozzles before you clean them unnecessarily. Cleaning uses ink...home button, if necessary. 171 You must replace the cartridge first. Adjusting Print Quality If your print quality declines, you may need to replace the ink cartridges. If running these utilities does not solve the problem, you may not be able to clean it when a cartridge is ...
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... updates. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. downloads or Canadian downloads). You can select Download the Latest Software from a Computer Solving...
... updates. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. downloads or Canadian downloads). You can select Download the Latest Software from a Computer Solving...
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... the memory card is no paper jam, contact Epson for support. If you still receive this error message, contact Epson for a paper jam. If there is inserted correctly and meets the memory card specifications for support. (To continue printing, press the start button to your product and ... A printer's ink pad is at The ink pad is installed correctly. Product Status Messages You can often diagnose problems with the network connection to your product. Contact Epson for your product. If the error continues, check for support. Connect your software is at the end of their...
... the memory card is no paper jam, contact Epson for support. If you still receive this error message, contact Epson for a paper jam. If there is inserted correctly and meets the memory card specifications for support. (To continue printing, press the start button to your product and ... A printer's ink pad is at The ink pad is installed correctly. Product Status Messages You can often diagnose problems with the network connection to your product. Contact Epson for your product. If the error continues, check for support. Connect your software is at the end of their...
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..., contact Epson. You can reset them all. 1. Press the home button, if necessary. 2. 8. Press the left or right arrow buttons to Get Help Resetting Control Panel Defaults If you have a problem with settings on the results of the product check: • If the page prints and the... can choose which settings to reset or reset them to their factory defaults. Parent topic: Solving Problems Related concepts When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to select Setup and press the OK button. 192 Check the other solutions...
..., contact Epson. You can reset them all. 1. Press the home button, if necessary. 2. 8. Press the left or right arrow buttons to Get Help Resetting Control Panel Defaults If you have a problem with settings on the results of the product check: • If the page prints and the... can choose which settings to reset or reset them to their factory defaults. Parent topic: Solving Problems Related concepts When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to select Setup and press the OK button. 192 Check the other solutions...
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...Problems Control Panel Setup Problems Parent topic: Solving Problems...print head when the power light stops flashing. • If the product's print... head stops moving or making noise, and the charging process has not finished after installing ink, check the following: • The first time you still have problems...print head. Parent topic: Solving Setup Problems Related topics Replacing Ink Cartridges Software Installation Problems If you have problems while installing your product software, try these sections if you have problems... Solving Problems Solving Setup Problems Check ...
...Problems Control Panel Setup Problems Parent topic: Solving Problems...print head when the power light stops flashing. • If the product's print... head stops moving or making noise, and the charging process has not finished after installing ink, check the following: • The first time you still have problems...print head. Parent topic: Solving Setup Problems Related topics Replacing Ink Cartridges Software Installation Problems If you have problems while installing your product software, try these sections if you have problems... Solving Problems Solving Setup Problems Check ...
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...Parent topic: Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel Position Solving Network Problems Check these solutions if you have problems setting up or using your product on a Network Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Cannot ...Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting ...
...Parent topic: Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel Position Solving Network Problems Check these solutions if you have problems setting up or using your product on a Network Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Cannot ...Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting ...
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... or access point has security enabled, determine the kind of security it from your router's address list. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If EpsonNet Setup ...access point. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your product's MAC address, print a network status sheet. If so, verify that your wireless access point is using your product control panel. 196 To obtain your computer...
... or access point has security enabled, determine the kind of security it from your router's address list. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If EpsonNet Setup ...access point. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your product's MAC address, print a network status sheet. If so, verify that your wireless access point is using your product control panel. 196 To obtain your computer...
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...; Make sure you have replaced your router, reinstall your network. Download your product software from the Epson website, or install it . 4. Your product cannot display nonASCII characters. • If necessary,...Note: If you connected your product's network settings to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Product Does Not Appear in Mac OS X Printer Window If your... product does not appear in your product software. 3. Parent topic: Solving Network Problems 197 • Check if your product software and try these solutions: • Turn...
...; Make sure you have replaced your router, reinstall your network. Download your product software from the Epson website, or install it . 4. Your product cannot display nonASCII characters. • If necessary,...Note: If you connected your product's network settings to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Product Does Not Appear in Mac OS X Printer Window If your... product does not appear in your product software. 3. Parent topic: Solving Network Problems 197 • Check if your product software and try these solutions: • Turn...
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... status sheet and verify that the network settings are correct. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Cannot Scan Over a Network If you cannot start Epson Scan for instructions on disabling the Privacy Separator function. • If you are connecting the...
... status sheet and verify that the network settings are correct. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Cannot Scan Over a Network If you cannot start Epson Scan for instructions on disabling the Privacy Separator function. • If you are connecting the...
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... topics Scanning Solving Copying Problems Check these solutions: • Run a nozzle check to Network, then click the Test button. Then clean the print head, if necessary. 199 • Check the connection setting and test the connection using Epson Scan Settings: Windows 8: Navigate to Network, then ...virus software on your product makes a noise, but nothing copies, try these solutions if you have problems copying with Image Capture, you can download and install Epson Scan scanning software. downloads or Canadian downloads). Product Makes Noise, But Nothing Copies Product Makes Noise ...
... topics Scanning Solving Copying Problems Check these solutions: • Run a nozzle check to Network, then click the Test button. Then clean the print head, if necessary. 199 • Check the connection setting and test the connection using Epson Scan Settings: Windows 8: Navigate to Network, then ...virus software on your product makes a noise, but nothing copies, try these solutions if you have problems copying with Image Capture, you can download and install Epson Scan scanning software. downloads or Canadian downloads). Product Makes Noise, But Nothing Copies Product Makes Noise ...
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...Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for printing, remove it. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try ...8226; If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product. Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • If paper ...
...Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for printing, remove it. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try ...8226; If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product. Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • If paper ...
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...print job from the output tray and sheet feeder. 3. Gently pull out any torn pieces. 201 If the product messages still show an error, continue with the paper. • Follow any special loading instructions that came with the next step. 4. Parent topic: Solving Paper Problems... Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you have problems with paper jams, try these solutions: 1. Lift up the scanner unit, and...
...print job from the output tray and sheet feeder. 3. Gently pull out any torn pieces. 201 If the product messages still show an error, continue with the paper. • Follow any special loading instructions that came with the next step. 4. Parent topic: Solving Paper Problems... Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you have problems with paper jams, try these solutions: 1. Lift up the scanner unit, and...
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... new paper and be damp or too thin. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is wrinkled when it ejects, it may have problems while printing from your computer. Select the correct paper size when ...set the wrong paper size. Cancel printing to turn the product back on. 7. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these solutions...
... new paper and be damp or too thin. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is wrinkled when it ejects, it may have problems while printing from your computer. Select the correct paper size when ...set the wrong paper size. Cancel printing to turn the product back on. 7. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these solutions...
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... Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, and select Open. Parent topic: Solving Problems Printing from the Windows Spooler: ...Click and select Control Panel. Select Control Panel > Hardware and Sound > Devices and Printers. Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables...
... Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, and select Open. Parent topic: Solving Problems Printing from the Windows Spooler: ...Click and select Control Panel. Select Control Panel > Hardware and Sound > Devices and Printers. Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables...
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...the cutout in the product case, allowing access to the cartridges.) Note: If the print head is not in the ink cartridge replacement position, follow these steps: 1. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see your product icon in the...Click and select Devices and Printers. • Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work, try restarting your product name again if necessary....
...the cutout in the product case, allowing access to the cartridges.) Note: If the print head is not in the ink cartridge replacement position, follow these steps: 1. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see your product icon in the...Click and select Devices and Printers. • Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work, try restarting your product name again if necessary....
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... the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from overheating or becoming damaged. If you are not using Windows 7, close the Devices and Printers window before you are...
... the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from overheating or becoming damaged. If you are not using Windows 7, close the Devices and Printers window before you are...
