Start Here
Page 7
... problems. On-screen Network Guide Click the Network Guide desktop icon for instructions on configuring the printer for instructions. when you're using your printer and click Add. Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your printer for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your software Select Help or ? For Mac OS X 10.4 or 10.3.9, open the Print Center or Printer Setup Utility...
... problems. On-screen Network Guide Click the Network Guide desktop icon for instructions on configuring the printer for instructions. when you're using your printer and click Add. Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your printer for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your software Select Help or ? For Mac OS X 10.4 or 10.3.9, open the Print Center or Printer Setup Utility...
User's Guide
Page 6
... Epson Cartridges 126 Handling Precautions 126 Replacing an Ink Cartridge 128 Maintenance Box 131 Checking the Maintenance Box Status 131 Purchasing a Replacement Maintenance Box 134 Handling Precautions 135 Replacing the Maintenance Box 135 Chapter 8 Maintaining Your Printer Checking the Print Head Nozzles 137 Using the Nozzle Check Utility for Windows 137 Using the Nozzle Check Utility for Mac OS X 137 Using the Control Panel (B-500DN 138 Using the Printer Buttons (B-300 138 Cleaning the Print Head 139 Using the Head Cleaning Utility for Windows 140 Using the Head Cleaning...
... Epson Cartridges 126 Handling Precautions 126 Replacing an Ink Cartridge 128 Maintenance Box 131 Checking the Maintenance Box Status 131 Purchasing a Replacement Maintenance Box 134 Handling Precautions 135 Replacing the Maintenance Box 135 Chapter 8 Maintaining Your Printer Checking the Print Head Nozzles 137 Using the Nozzle Check Utility for Windows 137 Using the Nozzle Check Utility for Mac OS X 137 Using the Control Panel (B-500DN 138 Using the Printer Buttons (B-300 138 Cleaning the Print Head 139 Using the Head Cleaning Utility for Windows 140 Using the Head Cleaning...
User's Guide
Page 10
... back of the printer and the wall. Safety Instructions 10 Also, make sure you replace them with a cable, ensure the correct orientation of the connectors. If you place the printer by the cable. ❏ If damage occurs to rapid changes in performance. ❏ When connecting the printer to qualified service personnel under the following when choosing a place for the paper to be easily...
... back of the printer and the wall. Safety Instructions 10 Also, make sure you replace them with a cable, ensure the correct orientation of the connectors. If you place the printer by the cable. ❏ If damage occurs to rapid changes in performance. ❏ When connecting the printer to qualified service personnel under the following when choosing a place for the paper to be easily...
User's Guide
Page 15
... check box. Next, click the Maintenance tab, the Speed & Progress button, and then the Monitoring Preferences button. Accessing the Printer Driver for Mac OS X The table below describes how to Access It Click Page Setup on the File menu of the window, then click the item (for Windows XP and 2000 only). Dialog Page Setup Print How to access the printer driver dialog. Windows XP, Server 2003, and 2000: Select the printer, then click Printing...
... check box. Next, click the Maintenance tab, the Speed & Progress button, and then the Monitoring Preferences button. Accessing the Printer Driver for Mac OS X The table below describes how to Access It Click Page Setup on the File menu of the window, then click the item (for Windows XP and 2000 only). Dialog Page Setup Print How to access the printer driver dialog. Windows XP, Server 2003, and 2000: Select the printer, then click Printing...
User's Guide
Page 17
...; Update your printer driver if you install EPSON Web-To-Page, the menu bar is displayed on to a Computer Administrator account. Uninstalling the Printer Software Uninstalling the Printer Driver You may need an administrator account and the password if you log on page 35. & See "Printer Settings for Mac OS X 10.5" on page 33. & See "Printer Settings for Mac OS X 10.3 or 10.4" on as a standard user. ❏ To uninstall programs in Windows Vista...
...; Update your printer driver if you install EPSON Web-To-Page, the menu bar is displayed on to a Computer Administrator account. Uninstalling the Printer Software Uninstalling the Printer Driver You may need an administrator account and the password if you log on page 35. & See "Printer Settings for Mac OS X 10.5" on page 33. & See "Printer Settings for Mac OS X 10.3 or 10.4" on as a standard user. ❏ To uninstall programs in Windows Vista...
User's Guide
Page 109
... adjust the head alignment. Head alignment You can select the method to configure the network settings. To change the parameter, press the l Left or r Right button to move cursor and the u Up or d Down button to adjust contrast. Using the Control Panel 109 Press the u Up or d Down button to change number. Contrast adj. Item Network setup Auto Panel Init N/W set is selected, the printer obtains the IP address, Subnet mask and Default gateway automatically. Cleaning sheet You can set...
... adjust the head alignment. Head alignment You can select the method to configure the network settings. To change the parameter, press the l Left or r Right button to move cursor and the u Up or d Down button to adjust contrast. Using the Control Panel 109 Press the u Up or d Down button to change number. Contrast adj. Item Network setup Auto Panel Init N/W set is selected, the printer obtains the IP address, Subnet mask and Default gateway automatically. Cleaning sheet You can set...
User's Guide
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... Control Panel 110 Solutions Turn off Description The print job is canceled. Press the OK button to print. Status and Error Messages This section describes the meaning of their service life. Perform a nozzle check and print head cleaning. & See "Checking the Print Head Nozzles" on page 137. & See "Cleaning the Print Head" on page 182. If the error does not clear, contact Epson. & See "Where To Get Help" on . The printer is shutting down. Message Cancel Charging ink Cleaning Please wait Printing Ready Power save mode...
... Control Panel 110 Solutions Turn off Description The print job is canceled. Press the OK button to print. Status and Error Messages This section describes the meaning of their service life. Perform a nozzle check and print head cleaning. & See "Checking the Print Head Nozzles" on page 137. & See "Cleaning the Print Head" on page 182. If the error does not clear, contact Epson. & See "Where To Get Help" on . The printer is shutting down. Message Cancel Charging ink Cleaning Please wait Printing Ready Power save mode...
User's Guide
Page 116
... a new maintenance box. Double feed error The printer feeds more than one sheet of its service life. Remove the jammed paper, and then press the ) Paper/Cancel button. Match the paper size setting. The maintenance box cannot be used with the printer. Paper jam The paper is not installed. Duplex unit error The duplex unit is jammed. Paper size error The paper size set in the unlocked Move the cartridge lever to the position. Remove the jammed paper. & See "The Paper Jams" on page 165. Maintenance box error The maintenance box is not installed. Install...
... a new maintenance box. Double feed error The printer feeds more than one sheet of its service life. Remove the jammed paper, and then press the ) Paper/Cancel button. Match the paper size setting. The maintenance box cannot be used with the printer. Paper jam The paper is not installed. Duplex unit error The duplex unit is jammed. Paper size error The paper size set in the unlocked Move the cartridge lever to the position. Remove the jammed paper. & See "The Paper Jams" on page 165. Maintenance box error The maintenance box is not installed. Install...
User's Guide
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... not clear, contact Epson. & See "Where To Get Help" on page 182. Press the H Ink button to replace them. & See "Where To Get Help" on page 182. Contact Epson to recover from error status. Perform the nozzle check and print head cleaning. & See "Checking the Print Head Nozzles" on page 137. & See "Cleaning the Print Head" on page 165. Using the Control Panel 117 All lights Printer cover open The printer cover is not jammed. & See "The Paper Jams" on page 139. Printer error, restart printer A printer error has occurred Service required (Lights flash alternately) Parts inside...
... not clear, contact Epson. & See "Where To Get Help" on page 182. Press the H Ink button to replace them. & See "Where To Get Help" on page 182. Contact Epson to recover from error status. Perform the nozzle check and print head cleaning. & See "Checking the Print Head Nozzles" on page 137. & See "Cleaning the Print Head" on page 165. Using the Control Panel 117 All lights Printer cover open The printer cover is not jammed. & See "The Paper Jams" on page 139. Printer error, restart printer A printer error has occurred Service required (Lights flash alternately) Parts inside...
User's Guide
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.... ❏ Ink is not covered by Epson may not print properly. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ We recommend that you need to protect the ink supply area from dirt and dust. ❏ This printer uses ink cartridges equipped with an IC chip that monitors the amount of ink used . ❏ Leave the old cartridge installed in the printer until...
.... ❏ Ink is not covered by Epson may not print properly. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ We recommend that you need to protect the ink supply area from dirt and dust. ❏ This printer uses ink cartridges equipped with an IC chip that monitors the amount of ink used . ❏ Leave the old cartridge installed in the printer until...
User's Guide
Page 139
... printer driver or from your printouts are delivering ink properly. Compare the quality of the printed lines is fine. 4. If any segment of the printed check page with the sample shown below , this could mean a clogged ink nozzle or a misaligned print head. & See "Cleaning the Print Head" on page 139. & See "Aligning the Print Head" on page 143. Hold down the ) Paper/Cancel button and press the P Power button to solve these problems by using the control panel or buttons...
... printer driver or from your printouts are delivering ink properly. Compare the quality of the printed lines is fine. 4. If any segment of the printed check page with the sample shown below , this could mean a clogged ink nozzle or a misaligned print head. & See "Cleaning the Print Head" on page 139. & See "Aligning the Print Head" on page 143. Hold down the ) Paper/Cancel button and press the P Power button to solve these problems by using the control panel or buttons...
User's Guide
Page 150
Then click Next. Follow the instructions on a Network 150 If you see the following screen, select the printer and click Next. 6. 5. Using the Printer on the screen to set the IP address manually, select Manual and enter the IP address, subnet mask, and default gateway. When you see the following screen, select Automatic. If you need to install the printer driver.
Then click Next. Follow the instructions on a Network 150 If you see the following screen, select the printer and click Next. 6. 5. Using the Printer on the screen to set the IP address manually, select Manual and enter the IP address, subnet mask, and default gateway. When you see the following screen, select Automatic. If you need to install the printer driver.
User's Guide
Page 170
... Print Head Alignment utility. & See "Aligning the Print Head" on page 143. ❏ Clear the High Speed check box from the Advanced window in the printer. & See "Selecting the Correct Paper Type or Media Type" on page 29. "Incorrect or Missing Colors" on page 171 "Blurry or Smeared Printout" on page 171 Horizontal Banding ❏ Make sure the printable side of the paper is face-up ink cartridges within six months of opening vacuum package. ❏ For best print quality, use genuine Epson ink cartridges...
... Print Head Alignment utility. & See "Aligning the Print Head" on page 143. ❏ Clear the High Speed check box from the Advanced window in the printer. & See "Selecting the Correct Paper Type or Media Type" on page 29. "Incorrect or Missing Colors" on page 171 "Blurry or Smeared Printout" on page 171 Horizontal Banding ❏ Make sure the printable side of the paper is face-up ink cartridges within six months of opening vacuum package. ❏ For best print quality, use genuine Epson ink cartridges...
User's Guide
Page 175
... you restart, the printer will print at normal speed. ❏ This printer checks the print head on page 179. Paper Does Not Feed Correctly Paper Does Not Feed Remove the stack of paper and make sure of the following : & See "Increasing the Print Speed (for more information. ❏ The paper fits under the c arrow mark inside the edge guide. Troubleshooting 175 If the print head nozzles are clogged, the printer automatically cleans the print head. If this...
... you restart, the printer will print at normal speed. ❏ This printer checks the print head on page 179. Paper Does Not Feed Correctly Paper Does Not Feed Remove the stack of paper and make sure of the following : & See "Increasing the Print Speed (for more information. ❏ The paper fits under the c arrow mark inside the edge guide. Troubleshooting 175 If the print head nozzles are clogged, the printer automatically cleans the print head. If this...
User's Guide
Page 184
... unit: Supports automatic double-sided printing. d. AC inlet: Connects the power cord. Open only when the paper jams. e. Output tray: Holds the ejected paper. j. Open when replacing the ink cartridges. i. When using the extra high capacity ink cartridge, leave opened. Front printer cover: Covers the printing mechanism. Print Head: Prints ink on page 103. Control panel: Use the buttons and monitor the LCD screen and lights to control your printer. & See "Using the Control Panel" on your computer to the printer. Cartridge lever: Locks the installed ink cartridges...
... unit: Supports automatic double-sided printing. d. AC inlet: Connects the power cord. Open only when the paper jams. e. Output tray: Holds the ejected paper. j. Open when replacing the ink cartridges. i. When using the extra high capacity ink cartridge, leave opened. Front printer cover: Covers the printing mechanism. Print Head: Prints ink on page 103. Control panel: Use the buttons and monitor the LCD screen and lights to control your printer. & See "Using the Control Panel" on your computer to the printer. Cartridge lever: Locks the installed ink cartridges...
User's Guide
Page 186
...Cartridge lever: Locks the installed ink cartridges. Rear View a. Open when attaching the duplex unit and when paper jams in the back of the printer. Lower rear printer cover: Covers the printing mechanism. Maintenance box cover: Covers the maintenance box. h. i. Cartridge cover: Covers the ink cartridges. b. AC inlet: Connects the power cord. g. Open only when paper jams. e. Product Information 186 Control panel: Use the buttons and monitor the lights to the printer. Open only when replacing the ink cartridges. USB connector: Connects the USB cable from the printer...
...Cartridge lever: Locks the installed ink cartridges. Rear View a. Open when attaching the duplex unit and when paper jams in the back of the printer. Lower rear printer cover: Covers the printing mechanism. Maintenance box cover: Covers the maintenance box. h. i. Cartridge cover: Covers the ink cartridges. b. AC inlet: Connects the power cord. g. Open only when paper jams. e. Product Information 186 Control panel: Use the buttons and monitor the lights to the printer. Open only when replacing the ink cartridges. USB connector: Connects the USB cable from the printer...
User's Guide
Page 198
... Aligning print head, 143 B Banding, 170 Blank pages, 173 Blurry prints, 171 Booklet printing, 72 Buttons and lights B-300, 113 B-500DN, 104 C Cable connector, 184, 186 Canceling printing Mac OS X, 52 Windows, 51 Cartridge checking status, 122 cover, 184, 186 lever, 184, 186 precautions, 126 purchasing, 126 replacing, 128 to 131 Cleaning printer, 144 print head, 139 Color problems, 171 Contacting Epson, 182 Control panel buttons and lights (B-300), 113 buttons and lights (B-500DN), 104 icons (B-500DN), 106 lights (B-300), 114 location, 184, 186 menu list (B-500DN), 107 message...
... Aligning print head, 143 B Banding, 170 Blank pages, 173 Blurry prints, 171 Booklet printing, 72 Buttons and lights B-300, 113 B-500DN, 104 C Cable connector, 184, 186 Canceling printing Mac OS X, 52 Windows, 51 Cartridge checking status, 122 cover, 184, 186 lever, 184, 186 precautions, 126 purchasing, 126 replacing, 128 to 131 Cleaning printer, 144 print head, 139 Color problems, 171 Contacting Epson, 182 Control panel buttons and lights (B-300), 113 buttons and lights (B-500DN), 104 icons (B-500DN), 106 lights (B-300), 114 location, 184, 186 menu list (B-500DN), 107 message...
User's Guide
Page 199
...L Legal size paper support installing, 119 part number, 188 specifications, 195 Lights error indicators, 158 status and error, 114 Loading envelopes, 27 front paper cassette, 23 paper, 21, 22, 23, 25 rear sheet feeder, 25 M Mac OS X accessing printer settings, 15 checking printer status, 164 status monitor, 164 Maintenance box checking status (B-300), 132 checking status (B-500DN), 131 checking status in Mac OS X, 133 checking status in Windows, 132 cover, 184, 186 part number, 188 purchasing, 134 replacing, 135 Managing print jobs, 160 Margin problems, 173 Media Type, selecting, 29 Menu list...
...L Legal size paper support installing, 119 part number, 188 specifications, 195 Lights error indicators, 158 status and error, 114 Loading envelopes, 27 front paper cassette, 23 paper, 21, 22, 23, 25 rear sheet feeder, 25 M Mac OS X accessing printer settings, 15 checking printer status, 164 status monitor, 164 Maintenance box checking status (B-300), 132 checking status (B-500DN), 131 checking status in Mac OS X, 133 checking status in Windows, 132 cover, 184, 186 part number, 188 purchasing, 134 replacing, 135 Managing print jobs, 160 Margin problems, 173 Media Type, selecting, 29 Menu list...
User's Guide
Page 200
...177 Paper jams, 165 Part number duplex unit, 188 ink cartridge, 187 legal size paper support, 188 maintenance box, 188 Posters assembling pages, 96 printing, 92 to 97 Printable area specifications, 190 Printer checking status, 160 cleaning, 144 front printer cover, 184, 185 operation check (B-300), 159 operation check (B-500DN), 158 rear printer cover, 185 rear printer cover (lower), 186 rear printer cover (upper), 186 transporting, 146 Printer settings accessing for Mac OS X, 15 accessing for Windows, 14 Print head aligning in Mac OS X, 143 aligning in Windows, 143 checking, 137, 139 cleaning...
...177 Paper jams, 165 Part number duplex unit, 188 ink cartridge, 187 legal size paper support, 188 maintenance box, 188 Posters assembling pages, 96 printing, 92 to 97 Printable area specifications, 190 Printer checking status, 160 cleaning, 144 front printer cover, 184, 185 operation check (B-300), 159 operation check (B-500DN), 158 rear printer cover, 185 rear printer cover (lower), 186 rear printer cover (upper), 186 transporting, 146 Printer settings accessing for Mac OS X, 15 accessing for Windows, 14 Print head aligning in Mac OS X, 143 aligning in Windows, 143 checking, 137, 139 cleaning...
Product Brochure
Page 2
... recommended duty. Part of ink remains in the cartridges after first page, based on black and color text patterns on system configuration, software application and page complexity. Copyright 2009 Epson America, Inc. up to 51 lb or 190 g/m2 (weight); 0.25 mm (thickness) Duplex Printing Optional automatic duplex unit available for reasons including images printed, print settings, temperature and humidity. up to 100 sheets Envelopes: up to 15 Paper Sizes Letter (8.5" x 11...
... recommended duty. Part of ink remains in the cartridges after first page, based on black and color text patterns on system configuration, software application and page complexity. Copyright 2009 Epson America, Inc. up to 51 lb or 190 g/m2 (weight); 0.25 mm (thickness) Duplex Printing Optional automatic duplex unit available for reasons including images printed, print settings, temperature and humidity. up to 100 sheets Envelopes: up to 15 Paper Sizes Letter (8.5" x 11...