Printer Guide
Page 2
...this information as applied to strictly comply with these Epson printers. No part of Seiko Epson Corporation. Printed on recycled paper. © 2006 Epson America, Inc. 2/06 2 CPD-20271R1 Epson is designed only for use of this publication may...problems arising from the use of any options or any use with Seiko Epson Corporation's operating and maintenance instructions. Epson disclaims any and all rights in any form or by Seiko Epson Corporation. Seiko Epson Corporation shall not be liable to the purchaser of their respective owners. Trademarks Epson, Epson Stylus, Epson...
...this information as applied to strictly comply with these Epson printers. No part of Seiko Epson Corporation. Printed on recycled paper. © 2006 Epson America, Inc. 2/06 2 CPD-20271R1 Epson is designed only for use of this publication may...problems arising from the use of any options or any use with Seiko Epson Corporation's operating and maintenance instructions. Epson disclaims any and all rights in any form or by Seiko Epson Corporation. Seiko Epson Corporation shall not be liable to the purchaser of their respective owners. Trademarks Epson, Epson Stylus, Epson...
Printer Guide
Page 8
... Optional Print Server Card 146 Moving the Printer on the Stand 147 Setting Up the Printer After Transportation 148 6 Solving Problems Diagnosing Problems 149 Checking Error Messages and Lights 150 Improving Print Quality 154 Solving Operational Problems 158 Solving Miscellaneous Printing Problems 159 Solving Paper Problems 160 Fixing Paper Eject Problems 161 Clearing Paper Jams 162 Uninstalling and...
... Optional Print Server Card 146 Moving the Printer on the Stand 147 Setting Up the Printer After Transportation 148 6 Solving Problems Diagnosing Problems 149 Checking Error Messages and Lights 150 Improving Print Quality 154 Solving Operational Problems 158 Solving Miscellaneous Printing Problems 159 Solving Paper Problems 160 Fixing Paper Eject Problems 161 Clearing Paper Jams 162 Uninstalling and...
Printer Guide
Page 9
...web browser, such as you use and printer maintenance-loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using the printer's menu system. You can read the guide using the Epson® printer drivers, and replacing ink cartridges. For...your printer. Warnings, Cautions, Notes, and Tips Please follow these guidelines as SafariT,M Mozilla FireFox, or Netscape® Navigator® or Microsoft® Internet Explorer, versions 4.0 or later. It also tells you have a problem. Notes contain important information about the printer,...
...web browser, such as you use and printer maintenance-loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using the printer's menu system. You can read the guide using the Epson® printer drivers, and replacing ink cartridges. For...your printer. Warnings, Cautions, Notes, and Tips Please follow these guidelines as SafariT,M Mozilla FireFox, or Netscape® Navigator® or Microsoft® Internet Explorer, versions 4.0 or later. It also tells you have a problem. Notes contain important information about the printer,...
Printer Guide
Page 69
...thick or thin paper, you can also choose NARROW, WIDE, WIDER, or WIDEST.) 5. Print your paper is finished, the posterboard stays in the printer. 11. STANDARD is highlighted as the current setting. 4. Press Menu again. Press the button to the selected setting. 2-69 After it while ...print, hold it is flat. An asterisk appears next to save the setting. Follow these steps: 1. Printer Setup appears on the control panel. 10. If that doesn't solve the problem, try changing the platen gap setting to the locked position. Adjusting the Platen Gap for Thick or Thin ...
...thick or thin paper, you can also choose NARROW, WIDE, WIDER, or WIDEST.) 5. Print your paper is finished, the posterboard stays in the printer. 11. STANDARD is highlighted as the current setting. 4. Press Menu again. Press the button to the selected setting. 2-69 After it while ...print, hold it is flat. An asterisk appears next to save the setting. Follow these steps: 1. Printer Setup appears on the control panel. 10. If that doesn't solve the problem, try changing the platen gap setting to the locked position. Adjusting the Platen Gap for Thick or Thin ...
Printer Guide
Page 102
... on page 109. 6. When you print at the left in the next sections for color photographs. The EPSON Standard (sRGB) setting increases the contrast in the printer driver (if your application performs color management) or access additional settings, as charts and graphs. The Advanced Photo setting lets ...Custom to turn off color management in images. Use this setting for choosing paper and layout options. 4-102 Click Custom, then click the Advanced button to choose one of an image. The PhotoEnhanceTM setting allows you to correct noise and other problems common to digital camera ...
... on page 109. 6. When you print at the left in the next sections for color photographs. The EPSON Standard (sRGB) setting increases the contrast in the printer driver (if your application performs color management) or access additional settings, as charts and graphs. The Advanced Photo setting lets ...Custom to turn off color management in images. Use this setting for choosing paper and layout options. 4-102 Click Custom, then click the Advanced button to choose one of an image. The PhotoEnhanceTM setting allows you to correct noise and other problems common to digital camera ...
Printer Guide
Page 110
...three Gamma settings, which control image contrast by applying color management in your application, rather than in Photoshop or other problems common to digital camera images. • Off (No Color Adjustment) disables color management in the printer driver. Choose one of low-resolution images. 6. ...also choose from the four Color Control modes. Choose any of your Media Type and Color settings. 4. If you are using the Image Color Matching system and the printer's Epson Standard profile. Choose this mode when you use a color managed workflow in the printer driver. 7. You can...
...three Gamma settings, which control image contrast by applying color management in your application, rather than in Photoshop or other problems common to digital camera images. • Off (No Color Adjustment) disables color management in the printer driver. Choose one of low-resolution images. 6. ...also choose from the four Color Control modes. Choose any of your Media Type and Color settings. 4. If you are using the Image Color Matching system and the printer's Epson Standard profile. Choose this mode when you use a color managed workflow in the printer driver. 7. You can...
Printer Guide
Page 115
... much ink you can turn it . 4-115 Printing with Epson Drivers for instructions. Setting Monitoring Preferences and Optimizing Print Speed You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your printer icon and select Printing Preferences. • Windows 2000: Click...
... much ink you can turn it . 4-115 Printing with Epson Drivers for instructions. Setting Monitoring Preferences and Optimizing Print Speed You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your printer icon and select Printing Preferences. • Windows 2000: Click...
Printer Guide
Page 136
... paper counter, paper size check, and several other printer features. Use the d and u buttons and the Menu button to set each item in the date and time, displayed in the following : • Print a hex dump for diagnosing problems • Change the language or units of measurements ...used on the printer's control panel menus • Enable the printable pages counter • Change the default pressure setting for the automatic...
... paper counter, paper size check, and several other printer features. Use the d and u buttons and the Menu button to set each item in the date and time, displayed in the following : • Print a hex dump for diagnosing problems • Change the language or units of measurements ...used on the printer's control panel menus • Enable the printable pages counter • Change the default pressure setting for the automatic...
Printer Guide
Page 149
... and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The printer includes a number of the suggested solutions in this chapter solve your computer and print a status sheet from your problem, contact Epson as described under "Where To Get Help" on the...
... and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The printer includes a number of the suggested solutions in this chapter solve your computer and print a status sheet from your problem, contact Epson as described under "Where To Get Help" on the...
Printer Guide
Page 150
... bracket securing the print head; nozzles are still clogged, contact Epson. Head cleaning starts automatically. After cleaning, reload paper. see page 33. Release the paper lever to indicate the status of the printer: Paper Ink light light Paper feed up button Power button and... Change the setting in alphabetical order and includes an explanation and instructions for correcting the problem. Printer could not feed the printed page. Remove the print. 6-150 150 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to...
... bracket securing the print head; nozzles are still clogged, contact Epson. Head cleaning starts automatically. After cleaning, reload paper. see page 33. Release the paper lever to indicate the status of the printer: Paper Ink light light Paper feed up button Power button and... Change the setting in alphabetical order and includes an explanation and instructions for correcting the problem. Printer could not feed the printed page. Remove the print. 6-150 150 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to...
Printer Guide
Page 151
... instructions. CONVERSION CRTG LIFE REPLACE CONVERSION CRTG WITH A NEW ONE The conversion cartridge needs Replace the conversion cartridge with this printer. one. Turn off the printer and remove the card. Other cartridges will not work . You tried to install an ink cartridge that came with the card... update the firmware again; See the documentation that cannot be used with a new to continue using the wrong printer driver. Solving Problems | 151 Message Explanation Response COMMAND ERROR CHECK DRIVER SETTINGS You may be using the installed black ink cartridge. If you are...
... instructions. CONVERSION CRTG LIFE REPLACE CONVERSION CRTG WITH A NEW ONE The conversion cartridge needs Replace the conversion cartridge with this printer. one. Turn off the printer and remove the card. Other cartridges will not work . You tried to install an ink cartridge that came with the card... update the firmware again; See the documentation that cannot be used with a new to continue using the wrong printer driver. Solving Problems | 151 Message Explanation Response COMMAND ERROR CHECK DRIVER SETTINGS You may be using the installed black ink cartridge. If you are...
Printer Guide
Page 152
... Pause button for 3 seconds to be Note the code number and contact Epson as replaced soon. see page 127. For the 9800, note which tank is full. see page 127. 152 | Solving Problems Message Explanation Response INK CARTRIDGE ERROR REPLACE CARTRIDGE CSIC error has occurred. Remove... Select the correct black ink cartridge option in the driver A non-Epson ink cartridge is selected in the driver; see page 141. Press and hold the Pause button for best results. MAINTENANCE REQUEST A printer part may decline when ink is raised. Replace the maintenance tank. see...
... Pause button for 3 seconds to be Note the code number and contact Epson as replaced soon. see page 127. For the 9800, note which tank is full. see page 127. 152 | Solving Problems Message Explanation Response INK CARTRIDGE ERROR REPLACE CARTRIDGE CSIC error has occurred. Remove... Select the correct black ink cartridge option in the driver A non-Epson ink cartridge is selected in the driver; see page 141. Press and hold the Pause button for best results. MAINTENANCE REQUEST A printer part may decline when ink is raised. Replace the maintenance tank. see...
Printer Guide
Page 153
... icon appears on page 59. Select YES and follow the instructions to the locked position. For the 9800, note which tank is wrong. PAPER EJECT ERROR Paper remains in the printer. LOAD PAPER PAPER SETTING ERROR The paper path is missing; PAPER SETTING ERROR LOAD ROLL PAPER Roll...condition was not cut sheet paper, as described on the LCD display. Press the l Paper Source button until the icon appears on ; Solving Problems | 153 Message Explanation Response NO MAINTENANCE TANK Maintenance tank is fully inserted. see page 138. see page 141. Release the paper lever and...
... icon appears on page 59. Select YES and follow the instructions to the locked position. For the 9800, note which tank is wrong. PAPER EJECT ERROR Paper remains in the printer. LOAD PAPER PAPER SETTING ERROR The paper path is missing; PAPER SETTING ERROR LOAD ROLL PAPER Roll...condition was not cut sheet paper, as described on the LCD display. Press the l Paper Source button until the icon appears on ; Solving Problems | 153 Message Explanation Response NO MAINTENANCE TANK Maintenance tank is fully inserted. see page 138. see page 141. Release the paper lever and...
Printer Guide
Page 154
...number, then turn the printer off High Speed in your print options are low on page 11. 154 | Solving Problems Message SENSOR ERROR LOAD ... ink. see Chapter 3 (Macintosh) or Chapter 4 (Windows). Unplug the printer and wait 30 seconds. See page 122 for low ink or incorrectly loaded ...◗ Make sure the Media Type setting in and turn it in the printer software is correct for the media you're printing on. ◗ If...Quality You can often improve print quality by doing the following pages. Problem Your print has horizontal banding. If none of these suggestions help, try...
...number, then turn the printer off High Speed in your print options are low on page 11. 154 | Solving Problems Message SENSOR ERROR LOAD ... ink. see Chapter 3 (Macintosh) or Chapter 4 (Windows). Unplug the printer and wait 30 seconds. See page 122 for low ink or incorrectly loaded ...◗ Make sure the Media Type setting in and turn it in the printer software is correct for the media you're printing on. ◗ If...Quality You can often improve print quality by doing the following pages. Problem Your print has horizontal banding. If none of these suggestions help, try...
Printer Guide
Page 155
Solving Problems | 155 Problem Your print is face up. ◗ Choose a higher resolution, such as described on ink. See page 75. ... ◗ Align the print head, as described on page 126. ◗ Make sure the Media Type setting in the printer software is correct for adjusting the paper feed. You may need to standard (STD) when you're done using a third-party ...RIP and non-Epson media, see if you 're using it. Check these settings: ◗ Make sure the Paper Thickness setting is correct ...
Solving Problems | 155 Problem Your print is face up. ◗ Choose a higher resolution, such as described on ink. See page 75. ... ◗ Align the print head, as described on page 126. ◗ Make sure the Media Type setting in the printer software is correct for adjusting the paper feed. You may need to standard (STD) when you're done using a third-party ...RIP and non-Epson media, see if you 're using it. Check these settings: ◗ Make sure the Paper Thickness setting is correct ...
Printer Guide
Page 156
... third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you 're printing on each of the ink cartridges. see page 122). ◗ Check the ink indicators and light and replace ink cartridges if your printer software (page 88 for Mac...replace it as described on very thin paper. See page 69 for the media missing. 156 | Solving Problems Problem Solution Colors are incorrect or ◗ Make sure the Media Type setting in the printer software is face up. ◗ Run a nozzle check and cleaning cycle; Use your ink supply is ...
... third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you 're printing on each of the ink cartridges. see page 122). ◗ Check the ink indicators and light and replace ink cartridges if your printer software (page 88 for Mac...replace it as described on very thin paper. See page 69 for the media missing. 156 | Solving Problems Problem Solution Colors are incorrect or ◗ Make sure the Media Type setting in the printer software is face up. ◗ Run a nozzle check and cleaning cycle; Use your ink supply is ...
Printer Guide
Page 157
... adjust the paper thickness setting, drying time, or color density. Wipe the paper path area of your printer software (page 88 for Mac OS X or page 111 for the media you're printing on. ◗ If you're printing on non-Epson media, you 're done printing with a custom... ◗ Your paper doesn't meet the required specifications or wasn't stored in a dry, humidity-free environment. Solving Problems | 157 Problem Your print appears blurry or smeared. The bottom edge of the printer with a custom paper configuration, be sure to return the setting to standard (STD). ◗ If printing on non...
... adjust the paper thickness setting, drying time, or color density. Wipe the paper path area of your printer software (page 88 for Mac OS X or page 111 for the media you're printing on. ◗ If you're printing on non-Epson media, you 're done printing with a custom... ◗ Your paper doesn't meet the required specifications or wasn't stored in a dry, humidity-free environment. Solving Problems | 157 Problem Your print appears blurry or smeared. The bottom edge of the printer with a custom paper configuration, be sure to return the setting to standard (STD). ◗ If printing on non...
Printer Guide
Page 158
...on the control panel to clean the print head. Click the Ports tab and make sure your printer, then select Properties. Contact Epson for the messages beginning on page 123 to see if an error has occurred. Right-click the icon ... printer, then select Properties. 158 | Solving Problems Solving Operational Problems If you can't turn off the printer and computer. If not, turn the printer on the printer's rating label. see page 12 or 13. ◗ The printer port setting doesn't match the printer connection port (Windows). Problem Solution The printer stops...
...on the control panel to clean the print head. Click the Ports tab and make sure your printer, then select Properties. Contact Epson for the messages beginning on page 123 to see if an error has occurred. Right-click the icon ... printer, then select Properties. 158 | Solving Problems Solving Operational Problems If you can't turn off the printer and computer. If not, turn the printer on the printer's rating label. see page 12 or 13. ◗ The printer port setting doesn't match the printer connection port (Windows). Problem Solution The printer stops...
Printer Guide
Page 159
... See the on-screen Reference Guide for the paper you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printer is selected. ◗ Clear any print job data in at both ends. A ruled line.... If not, press the l Paper Source button to reset the printer. Your print has incorrect margins. ◗ Check the page size or paper size settings in black ◗ Make sure Color is correct for PAPER MARGIN. Color images print in your print ◗ Align the print head as...
... See the on-screen Reference Guide for the paper you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printer is selected. ◗ Clear any print job data in at both ends. A ruled line.... If not, press the l Paper Source button to reset the printer. Your print has incorrect margins. ◗ Check the page size or paper size settings in black ◗ Make sure Color is correct for PAPER MARGIN. Color images print in your print ◗ Align the print head as...
Printer Guide
Page 160
...'re not using Epson media, use a paper configuration to the printer: either IEEE 1394 FireWire or USB 2.0. see page 75. 6-160 You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions on . Solving Paper Problems If paper feed ...or paper jam problems occur frequently, try adjusting the Paper Suction setting. See pages 55 and 166...
...'re not using Epson media, use a paper configuration to the printer: either IEEE 1394 FireWire or USB 2.0. see page 75. 6-160 You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions on . Solving Paper Problems If paper feed ...or paper jam problems occur frequently, try adjusting the Paper Suction setting. See pages 55 and 166...