Network Guide
Page 4
... Configuration - Network Screens 32 Optional Screens 37 Chapter 4 Troubleshooting 39 General Problems 39 Cannot configure the network interface or cannot print from the network 39 Cannot print even if you have assigned the IP address to the computer and the printer 39 Unable to start EpsonNet Config 39 The message "EpsonNet Config...
... Configuration - Network Screens 32 Optional Screens 37 Chapter 4 Troubleshooting 39 General Problems 39 Cannot configure the network interface or cannot print from the network 39 Cannot print even if you have assigned the IP address to the computer and the printer 39 Unable to start EpsonNet Config 39 The message "EpsonNet Config...
Network Guide
Page 39
... that it . Cause You have assigned the IP address to the computer and the printer. The message "EpsonNet Config cannot be wrong. Cause TCP/IP is not set correctly. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. See "Uninstalling Software"...the computer manually, but its IP address is not installed on page 43. What to do Install the TCP/IP protocol. Cause The printer settings or network settings may be used because no network is installed on the computer, but you can print a status sheet, as ...
... that it . Cause You have assigned the IP address to the computer and the printer. The message "EpsonNet Config cannot be wrong. Cause TCP/IP is not set correctly. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. See "Uninstalling Software"...the computer manually, but its IP address is not installed on page 43. What to do Install the TCP/IP protocol. Cause The printer settings or network settings may be used because no network is installed on the computer, but you can print a status sheet, as ...
Network Guide
Page 45
... 15 EpsonNet Config with Web Browser, 28 to 29 L LAN, checking, 42 Lights, status, 7 M MAC address, 31 Macintosh Bonjour printing, 24 installing printer driver, 24 network settings, 13 selecting a printing method, 10 TCP/IP printing, 24 Microsoft network, 34 N Network cable, 7 connector, 7 printing status ...43 O Operating environment, 6 P Password, EpsonNet Config with Web Browser, 37 ping, 42 Printer driver installing in Windows Vista, 16 to 18 installing in Windows XP, 19 to 23 installing on Macintosh, 24 Problems, solving, 39 to 40 Protocols, 6 R Resetting network interface, 31, 37 Return to...
... 15 EpsonNet Config with Web Browser, 28 to 29 L LAN, checking, 42 Lights, status, 7 M MAC address, 31 Macintosh Bonjour printing, 24 installing printer driver, 24 network settings, 13 selecting a printing method, 10 TCP/IP printing, 24 Microsoft network, 34 N Network cable, 7 connector, 7 printing status ...43 O Operating environment, 6 P Password, EpsonNet Config with Web Browser, 37 ping, 42 Printer driver installing in Windows Vista, 16 to 18 installing in Windows XP, 19 to 23 installing on Macintosh, 24 Problems, solving, 39 to 40 Protocols, 6 R Resetting network interface, 31, 37 Return to...
Printer Guide
Page 2
...be liable for any damages or problems arising from the use of this information as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this manual are registered trademarks and Epson Exceed Your Vision is a service... K3 are for identification purposes only and may be liable to strictly comply with these Epson printers. Seiko Epson Corporation shall not be trademarks of Epson America, Inc. Trademarks Epson, Epson Stylus, and Micro Weave are subject to other than those marks. The contents of this product, or (...
...be liable for any damages or problems arising from the use of this information as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this manual are registered trademarks and Epson Exceed Your Vision is a service... K3 are for identification purposes only and may be liable to strictly comply with these Epson printers. Seiko Epson Corporation shall not be trademarks of Epson America, Inc. Trademarks Epson, Epson Stylus, and Micro Weave are subject to other than those marks. The contents of this product, or (...
Printer Guide
Page 7
... Blade 115 Replacing the Maintenance Tank 117 Cleaning the Printer 119 Transporting or Storing the Printer 119 Preparing the Printer for Shipment 119 Setting Up the Printer After Transportation 121 Uninstalling and Reinstalling the Printer Driver 121 Macintosh 121 Windows Vista 122 Windows XP 123 6 Solving Problems Diagnosing Problems 125 Checking Error Messages and Lights 126 Improving...
... Blade 115 Replacing the Maintenance Tank 117 Cleaning the Printer 119 Transporting or Storing the Printer 119 Preparing the Printer for Shipment 119 Setting Up the Printer After Transportation 121 Uninstalling and Reinstalling the Printer Driver 121 Macintosh 121 Windows Vista 122 Windows XP 123 6 Solving Problems Diagnosing Problems 125 Checking Error Messages and Lights 126 Improving...
Printer Guide
Page 9
... a network. • The on-screen User's Guide on the CD-ROM describes how to a network, you have a problem. Warnings, Cautions, Notes, and Tips These symbols are connecting the printer to set up and configure the printer for easy reference. • The on-screen Network Guide on the CD-ROM provides additional information about...
... a network. • The on-screen User's Guide on the CD-ROM describes how to a network, you have a problem. Warnings, Cautions, Notes, and Tips These symbols are connecting the printer to set up and configure the printer for easy reference. • The on-screen Network Guide on the CD-ROM provides additional information about...
Printer Guide
Page 92
...of the following: • Windows Vista: Click , click Control Panel, and click Printer under Hardware and Sound. Right-click your printer icon and select Printing Preferences. 92 You can use the Speed and Progress utility ...to appear on your print job. Right-click your printer icon and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. 92 | Printing with Epson Drivers for Windows Using the Progress Meter After you ...to pause/resume printing Click for instructions. Do one of problems, whether you want to improve printing speed. 1.
...of the following: • Windows Vista: Click , click Control Panel, and click Printer under Hardware and Sound. Right-click your printer icon and select Printing Preferences. 92 You can use the Speed and Progress utility ...to appear on your print job. Right-click your printer icon and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. 92 | Printing with Epson Drivers for Windows Using the Progress Meter After you ...to pause/resume printing Click for instructions. Do one of problems, whether you want to improve printing speed. 1.
Printer Guide
Page 93
...Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job. • Disable EPSON Status Monitor 3 lets you control whether or not printer status is monitored (disabling is extremely slow or the print head stops for Windows | 93 2. Click the Utility tab, then...other non-image based application. • Show Mouse Over Help lets you control whether or not the tool tips appear when you can avoid certain problems, such as a cache. Use this setting if print speed is not recommended). • Always spool RAW datatype lets you can click the ...
...Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job. • Disable EPSON Status Monitor 3 lets you control whether or not printer status is monitored (disabling is extremely slow or the print head stops for Windows | 93 2. Click the Utility tab, then...other non-image based application. • Show Mouse Over Help lets you control whether or not the tool tips appear when you can avoid certain problems, such as a cache. Use this setting if print speed is not recommended). • Always spool RAW datatype lets you can click the ...
Printer Guide
Page 113
... item in the date and time, displayed in the following : • Print a hex dump for diagnosing problems • Change the language or units of measurements used on the printer's control panel menus • Enable the printable pages counter • Change the default pressure setting for the ...automatic cutter • Run a "super strong" cleaning cycle. • Return all of the printer's control panel settings to their default values. You can use the maintenance mode: 1. Press the button until you see the language you to select...
... item in the date and time, displayed in the following : • Print a hex dump for diagnosing problems • Change the language or units of measurements used on the printer's control panel menus • Enable the printable pages counter • Change the default pressure setting for the ...automatic cutter • Run a "super strong" cleaning cycle. • Return all of the printer's control panel settings to their default values. You can use the maintenance mode: 1. Press the button until you see the language you to select...
Printer Guide
Page 125
... • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 4880 includes a number of the suggested solutions in this chapter solve your printer, you may occasionally experience a problem. Chapter 6: Solving Problems 125 As you use your problem, contact Epson as described under "Where To Get Help...
... • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 4880 includes a number of the suggested solutions in this chapter solve your printer, you may occasionally experience a problem. Chapter 6: Solving Problems 125 As you use your problem, contact Epson as described under "Where To Get Help...
Printer Guide
Page 126
126 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: Paper light LCD display Power Ink button light Pause button and light Menu button Left arrow or paper source button 126
126 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: Paper light LCD display Power Ink button light Pause button and light Menu button Left arrow or paper source button 126
Printer Guide
Page 127
... sheet in the manual feed slot. See loaded manually. Solving Problems | 127 When your printer. TRAY INK LOW REPLACE INK CRTG Light Explanation Response Paper light on the LCD panel. The installed printer Stop printing, and press the pause button for driver is selected... are expended (printing stops). printer driver is installed. The following table lists the messages in the driver. Press the paper source button to cartridge is correct for roll paper). - Non-Epson genuine ink Press the pause button for correcting the problem. cancel printing. See page ...
... sheet in the manual feed slot. See loaded manually. Solving Problems | 127 When your printer. TRAY INK LOW REPLACE INK CRTG Light Explanation Response Paper light on the LCD panel. The installed printer Stop printing, and press the pause button for driver is selected... are expended (printing stops). printer driver is installed. The following table lists the messages in the driver. Press the paper source button to cartridge is correct for roll paper). - Non-Epson genuine ink Press the pause button for correcting the problem. cancel printing. See page ...
Printer Guide
Page 128
... the paper source setting is in the After you must install the cartridges that came with genuine Epson ink cartridges. The maintenance tank Replace the maintenance tank. 128 | Solving Problems Message INVALID INK CRTG Light B Ink light on Explanation You tried to be replaced soon. Paper... from control panel. Paper light on - - WITH THIS SIZE RELOAD PAPER Note: These messages alternate. Replace the ink cartridges with your printer. One or both ink levers Pull the lever or levers down to the secured loading paper. The maintenance tank Make sure you are raised...
... the paper source setting is in the After you must install the cartridges that came with genuine Epson ink cartridges. The maintenance tank Replace the maintenance tank. 128 | Solving Problems Message INVALID INK CRTG Light B Ink light on Explanation You tried to be replaced soon. Paper... from control panel. Paper light on - - WITH THIS SIZE RELOAD PAPER Note: These messages alternate. Replace the ink cartridges with your printer. One or both ink levers Pull the lever or levers down to the secured loading paper. The maintenance tank Make sure you are raised...
Printer Guide
Page 129
... the conversion cartridge with a new one. Reinstall or replace the cutter blade if necessary, as described on - Remove the print. Solving Problems | 129 Message NOZZLES STILL CLOGGED PAPER NOT CUT PAPER NOT STRAIGHT PAPER OUT REAR COVER OPEN RELEASE LEVER REMOVE PAPER JAM RELOAD PAPER Light... uncut paper. Reload paper if necessary. Reload paper, making sure the edges are still clogged, contact Epson. Load paper. If the message appears during a print job, reset the printer by pressing the pause button. 129 Then load paper and resend the job. Remove the jammed paper...
... the conversion cartridge with a new one. Reinstall or replace the cutter blade if necessary, as described on - Remove the print. Solving Problems | 129 Message NOZZLES STILL CLOGGED PAPER NOT CUT PAPER NOT STRAIGHT PAPER OUT REAR COVER OPEN RELEASE LEVER REMOVE PAPER JAM RELOAD PAPER Light... uncut paper. Reload paper if necessary. Reload paper, making sure the edges are still clogged, contact Epson. Load paper. If the message appears during a print job, reset the printer by pressing the pause button. 129 Then load paper and resend the job. Remove the jammed paper...
Printer Guide
Page 130
... position. Replace the ink cartridges with your Start Here sheet. 130 | Solving Problems Message SERVICE REQ. Explanation Response The print head is open. the error before you selected in the printer match the image size. If you are replacing ink cartridges, check the package ...to install the wrong ink cartridge. Load the correct size paper if necessary. 130 If the message remains, contact Epson as described on . See your printer. Start printing again from the beginning for the first time, you are installing ink cartridges for best results. Close ...
... position. Replace the ink cartridges with your Start Here sheet. 130 | Solving Problems Message SERVICE REQ. Explanation Response The print head is open. the error before you selected in the printer match the image size. If you are replacing ink cartridges, check the package ...to install the wrong ink cartridge. Load the correct size paper if necessary. 130 If the message remains, contact Epson as described on . See your printer. Start printing again from the beginning for the first time, you are installing ink cartridges for best results. Close ...
Printer Guide
Page 131
..., and increase it for Windows). Replace ink cartridges if necessary, as SuperPhoto. See page 100 for instructions. ◗ Align the print head from the printer's control panel, as described on page 102. ◗ Turn off High Speed. ◗ Make sure the Media Type setting in the...-down in the Quality Options window (see page 75). ◗ If you 're using a third-party RIP and non-Epson media, see if you 're done using it. Solving Problems | 131 Problem Your print has horizontal banding. Improving Print Quality You can change the resolution by doing the following: • Run a nozzle...
..., and increase it for Windows). Replace ink cartridges if necessary, as SuperPhoto. See page 100 for instructions. ◗ Align the print head from the printer's control panel, as described on page 102. ◗ Turn off High Speed. ◗ Make sure the Media Type setting in the...-down in the Quality Options window (see page 75). ◗ If you 're using a third-party RIP and non-Epson media, see if you 're done using it. Solving Problems | 131 Problem Your print has horizontal banding. Improving Print Quality You can change the resolution by doing the following: • Run a nozzle...
Printer Guide
Page 132
...third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you can change the resolution by adjusting the slider in the Quality Options window (see page 75). ◗ Turn off color management in the printer driver. See page 100 for...cartridges if necessary, as described on page 102. ◗ Make sure the Media Type setting in the printer software is correct for the media missing. 132 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and ...
...third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you can change the resolution by adjusting the slider in the Quality Options window (see page 75). ◗ Turn off color management in the printer driver. See page 100 for...cartridges if necessary, as described on page 102. ◗ Make sure the Media Type setting in the printer software is correct for the media missing. 132 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and ...
Printer Guide
Page 133
Solving Problems | 133 Problem Your print has gaps or appears faint. See page 100 for instructions. ◗ Run a nozzle check... the paper thickness setting, drying time, or color density. See page 100 for the paper you made using the printer's control panel, be sure to return the setting to WIDE or WIDER. Use your printer software (page 61 for Mac OS X or... in the tray. ◗ Ink has leaked into the paper path. Replace ink cartridges if necessary, as described on non-Epson media, you 're done printing with a soft, clean cloth. See page 49 for instructions. ◗ Make sure the ...
Solving Problems | 133 Problem Your print has gaps or appears faint. See page 100 for instructions. ◗ Run a nozzle check... the paper thickness setting, drying time, or color density. See page 100 for the paper you made using the printer's control panel, be sure to return the setting to WIDE or WIDER. Use your printer software (page 61 for Mac OS X or... in the tray. ◗ Ink has leaked into the paper path. Replace ink cartridges if necessary, as described on non-Epson media, you 're done printing with a soft, clean cloth. See page 49 for instructions. ◗ Make sure the ...
Printer Guide
Page 134
...supplied by the electrical outlet matches the voltage on the printer's rating label. 134 | Solving Problems Problem The bottom edge of these suggestions help, try the solutions on the following : • The printer is turned on. • Paper is loaded in your printer software (page 61 for Mac OS X or page... change the setting to adjust the paper thickness setting or drying time. Solving Operational Problems If you 're printing on thick paper, the platen gap setting may need to WIDE or WIDER. Contact Epson for assistance. (See page 11 for instructions. Flatten the paper or curl it...
...supplied by the electrical outlet matches the voltage on the printer's rating label. 134 | Solving Problems Problem The bottom edge of these suggestions help, try the solutions on the following : • The printer is turned on. • Paper is loaded in your printer software (page 61 for Mac OS X or page... change the setting to adjust the paper thickness setting or drying time. Solving Operational Problems If you 're printing on thick paper, the platen gap setting may need to WIDE or WIDER. Contact Epson for assistance. (See page 11 for instructions. Flatten the paper or curl it...
User's Guide
Page 191
... by the messages on the LCD. See "Lights" on the LCD. Problem Solver 191 An error has occurred Many common printer problems can also check the lights on the control panel for errors. Wait until the printer resumes printing. For other messages not included in the following table, see ...if the pause light is flashing. During head cleaning, ink charging, and ink drying, PLEASE WAIT appears on page 109. Chapter 6 Problem Solver Troubleshooting Printer stops printing unexpectedly Head cleaning, ink charging, or ink drying is in progress Check to see "Messages" on page 110. If so,...
... by the messages on the LCD. See "Lights" on the LCD. Problem Solver 191 An error has occurred Many common printer problems can also check the lights on the control panel for errors. Wait until the printer resumes printing. For other messages not included in the following table, see ...if the pause light is flashing. During head cleaning, ink charging, and ink drying, PLEASE WAIT appears on page 109. Chapter 6 Problem Solver Troubleshooting Printer stops printing unexpectedly Head cleaning, ink charging, or ink drying is in progress Check to see "Messages" on page 110. If so,...