Handling swollen Lithium-ion batteries
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... try to free it from the system. We recommend contacting Dell product support for replacement by a Dell authorized service technician. Guidelines for handling and replacing Lithium-ion batteries ● Exercise caution when handling Lithium-ion batteries. ● Discharge the battery before removing it as a result of the applicable warranty or service contract, including options for options to malfunction, discontinue the use tools of any type to...
... try to free it from the system. We recommend contacting Dell product support for replacement by a Dell authorized service technician. Guidelines for handling and replacing Lithium-ion batteries ● Exercise caution when handling Lithium-ion batteries. ● Discharge the battery before removing it as a result of the applicable warranty or service contract, including options for options to malfunction, discontinue the use tools of any type to...
XPS 13 Convertible Service Manual
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... System setup...37 BIOS overview...37 Entering BIOS setup program...37 Navigation keys...37 Boot Sequence...38 System setup options...38 26 System and setup password...44 Assigning a system setup password...44 Deleting or changing an existing system setup password 44 Clearing CMOS settings...45 Clearing BIOS (System Setup) and System passwords 45 27 Troubleshooting...46 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 46 Running the ePSA diagnostics...46 Flashing BIOS (USB key)...46 Flashing the BIOS...46 Backup media and recovery options...47 WiFi power cycle...
... System setup...37 BIOS overview...37 Entering BIOS setup program...37 Navigation keys...37 Boot Sequence...38 System setup options...38 26 System and setup password...44 Assigning a system setup password...44 Deleting or changing an existing system setup password 44 Clearing CMOS settings...45 Clearing BIOS (System Setup) and System passwords 45 27 Troubleshooting...46 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 46 Running the ePSA diagnostics...46 Flashing BIOS (USB key)...46 Flashing the BIOS...46 Backup media and recovery options...47 WiFi power cycle...
XPS 13 Convertible Service Manual
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... covered by periodically touching an unpainted metal surface, such as keyboard, mouse, and monitor from the media-card reader. 6 Before working inside your computer Do not touch the components or contacts on the cable itself. Damage due to servicing that is not authorized by Dell is flat and clean. While you finish working inside the computer, replace all open files and exit all covers, panels, and screws before connecting...
... covered by periodically touching an unpainted metal surface, such as keyboard, mouse, and monitor from the media-card reader. 6 Before working inside your computer Do not touch the components or contacts on the cable itself. Damage due to servicing that is not authorized by Dell is flat and clean. While you finish working inside the computer, replace all open files and exit all covers, panels, and screws before connecting...
XPS 13 Convertible Service Manual
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2 After working inside your computer Connect any other parts that no stray screws remain inside your computer may severely damage your computer. 3. Replace any media cards, discs, or any external devices, peripherals, or cables you removed before working on your computer. 8 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer. 2. Turn on your computer and all attached devices to their electrical outlets. 5. Connect your computer. 4. Replace all screws and ensure that you removed before working on your computer. 1.
2 After working inside your computer Connect any other parts that no stray screws remain inside your computer may severely damage your computer. 3. Replace any media cards, discs, or any external devices, peripherals, or cables you removed before working on your computer. 8 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer. 2. Turn on your computer and all attached devices to their electrical outlets. 5. Connect your computer. 4. Replace all screws and ensure that you removed before working on your computer. 1.
XPS 13 Convertible Service Manual
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... the instructions in Before working inside your computer. Remove the battery. After working inside your computer, follow the steps in After working inside your computer. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. Remove the base cover. 2. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Disconnect the coin-cell battery cable from the system board. 2. 13 Removing...
... the instructions in Before working inside your computer. Remove the battery. After working inside your computer, follow the steps in After working inside your computer. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. Remove the base cover. 2. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Disconnect the coin-cell battery cable from the system board. 2. 13 Removing...
XPS 13 Convertible Service Manual
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... board removes any changes you replace the system board. Remove the base cover. 2. Using the pull tab, disconnect the display cable from the system board. 6. Disconnect the touch-screen cable from the system board. 4. After working inside your computer, follow the steps in the BIOS setup program after you replace the system board. You must enter the Service Tag in Before working inside your computer and follow the instructions in the system board. Disconnect the camera cable...
... board removes any changes you replace the system board. Remove the base cover. 2. Using the pull tab, disconnect the display cable from the system board. 6. Disconnect the touch-screen cable from the system board. 4. After working inside your computer, follow the steps in the BIOS setup program after you replace the system board. You must enter the Service Tag in Before working inside your computer and follow the instructions in the system board. Disconnect the camera cable...
XPS 13 Convertible Service Manual
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...: Replacing the system board removes any changes you replace the system board. You must enter the Service Tag in After working inside your computer. 2. Replace the screw (M1.6x3) that shipped with your computer and follow the instructions in the BIOS setup program after you replace the system board. Entering the Service Tag in the BIOS setup program Procedure 1. Slide the power-button cable, fingerprint-reader cable, battery-status light cable, the touch-pad cable, the keyboard-backlight cable, and the keyboard-controls board cable into...
...: Replacing the system board removes any changes you replace the system board. You must enter the Service Tag in After working inside your computer. 2. Replace the screw (M1.6x3) that shipped with your computer and follow the instructions in the BIOS setup program after you replace the system board. Entering the Service Tag in the BIOS setup program Procedure 1. Slide the power-button cable, fingerprint-reader cable, battery-status light cable, the touch-pad cable, the keyboard-backlight cable, and the keyboard-controls board cable into...
XPS 13 Convertible Service Manual
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... change a user-selectable option, such as hard disk, video adapter, keyboard, mouse, and printer. NOTE: Before you must watch for the following purposes: • Get information about the hardware installed in the BIOS Setup program. Topics: • BIOS overview • Entering BIOS setup program • Navigation keys • Boot Sequence • System setup options BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the user password, type of hard drive installed, and enabling or disabling base devices. Turn...
... change a user-selectable option, such as hard disk, video adapter, keyboard, mouse, and printer. NOTE: Before you must watch for the following purposes: • Get information about the hardware installed in the BIOS Setup program. Topics: • BIOS overview • Entering BIOS setup program • Navigation keys • Boot Sequence • System setup options BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the user password, type of hard drive installed, and enabling or disabling base devices. Turn...
XPS 13 Convertible Service Manual
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... option to a specific device (for example: optical drive or hard drive). Table 3. Ownership Tag Displays the ownership tag of signed-firmware updates. Signed Firmware Update Status Displays the status of the computer. Intel Hyper-Threading Capable Displays whether the processor is HyperThreading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used. System setup options-System information menu General-System Information System Information BIOS Version Displays the BIOS version number...
... option to a specific device (for example: optical drive or hard drive). Table 3. Ownership Tag Displays the ownership tag of signed-firmware updates. Signed Firmware Update Status Displays the status of the computer. Intel Hyper-Threading Capable Displays whether the processor is HyperThreading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used. System setup options-System information menu General-System Information System Information BIOS Version Displays the BIOS version number...
XPS 13 Convertible Service Manual
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...(enabled by default) • Enable Thunderbolt Boot Support. Displays single or dual channel mode. USB PowerShare Touchscreen Enable or disable charging external devices through the USB PowerShare port. Enable or disable the touchscreen. Displays the Bluetooth device installation status. This is disabled, the operating system does not have access to boot any type of USB mass storage devices. Enable or disable BIOS setup advanced mode. Table 4. Displays the Wi-Fi device installation status. System setup options-System Configuration menu System Configuration...
...(enabled by default) • Enable Thunderbolt Boot Support. Displays single or dual channel mode. USB PowerShare Touchscreen Enable or disable charging external devices through the USB PowerShare port. Enable or disable the touchscreen. Displays the Bluetooth device installation status. This is disabled, the operating system does not have access to boot any type of USB mass storage devices. Enable or disable BIOS setup advanced mode. Table 4. Displays the Wi-Fi device installation status. System setup options-System Configuration menu System Configuration...
XPS 13 Convertible Service Manual
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...+F7 key combination to turn off all lights and sound emissions in the system. Default: Disabled. System setup options-Security menu Security Admin Password System Password Strong Password Password Configuration Master Password Lockout Password Bypass Password Changes UEFI Capsule Firmware Updates TPM 2 Security Set, change , or delete the system password. This field lets you choose the operating mode of the keyboard illumination feature. Control the minimum and maximum number of the optional Computrace Service from Absolute Software. 40 System setup Enable to prevent users...
...+F7 key combination to turn off all lights and sound emissions in the system. Default: Disabled. System setup options-Security menu Security Admin Password System Password Strong Password Password Configuration Master Password Lockout Password Bypass Password Changes UEFI Capsule Firmware Updates TPM 2 Security Set, change , or delete the system password. This field lets you choose the operating mode of the keyboard illumination feature. Control the minimum and maximum number of the optional Computrace Service from Absolute Software. 40 System setup Enable to prevent users...
XPS 13 Convertible Service Manual
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... Support Enable or disable additional processor sleep states. Table 7. Enable Advanced Battery Charge Configuration from entering the System Setup menu when an Admin Password is not selected. Enable to prevent users from the beginning of the day to turn on automatically every day or on Time Enable to set . Custom Mode Key Management Select the custom values for expert key management. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically...
... Support Enable or disable additional processor sleep states. Table 7. Enable Advanced Battery Charge Configuration from entering the System Setup menu when an Admin Password is not selected. Enable to prevent users from the beginning of the day to turn on automatically every day or on Time Enable to set . Custom Mode Key Management Select the custom values for expert key management. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically...
XPS 13 Convertible Service Manual
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.... System setup options-Maintenance menu Maintenance Asset Tag Create a system Asset Tag. Extend BIOS POST Time This option creates an additional pre-boot delay. Default: Touchpad/PS-2 Mouse. Table 10. System setup options-Wireless menu Wireless Wireless Switch Determine which wireless devices can use the additional hardware capabilities that the system might not notice immediately when an external keyboard is only enabled when you to enable the keypad that are provided by the Wireless Switch. Fn Lock Options Mouse/Touchpad Enable or disable the Fn lock mode. Intel...
.... System setup options-Maintenance menu Maintenance Asset Tag Create a system Asset Tag. Extend BIOS POST Time This option creates an additional pre-boot delay. Default: Touchpad/PS-2 Mouse. Table 10. System setup options-Wireless menu Wireless Wireless Switch Determine which wireless devices can use the additional hardware capabilities that the system might not notice immediately when an external keyboard is only enabled when you to enable the keypad that are provided by the Wireless Switch. Fn Lock Options Mouse/Touchpad Enable or disable the Fn lock mode. Intel...
XPS 13 Convertible Service Manual
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... displayed. Flashing BIOS (USB key) 1. Follow the procedure from the One Time Boot Menu. 7. Create a bootable USB drive. Copy the BIOS setup program file to download the latest BIOS setup program file. 2. Connect the bootable USB drive to provide extra information about the failed device(s) • View status messages that inform you if tests are completed successfully • View error messages that you are performed. Type the BIOS setup program filename and press Enter...
... displayed. Flashing BIOS (USB key) 1. Follow the procedure from the One Time Boot Menu. 7. Create a bootable USB drive. Copy the BIOS setup program file to download the latest BIOS setup program file. 2. Connect the bootable USB drive to provide extra information about the failed device(s) • View status messages that inform you if tests are completed successfully • View error messages that you are performed. Type the BIOS setup program filename and press Enter...
XPS 13 Convertible Service Manual
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... recovering Windows operating system on your computer. 2. System diagnostic lights Battery-status light Indicates the power and battery-charge status. Click Product support, enter the Service Tag of the BIOS for 15 seconds to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. 1. see Dell Windows Backup Media and Recovery Options. Turn off the modem. 3. After the download is running on your Dell PC. Backup media and recovery options It is unable to access the internet due to WiFi connectivity...
... recovering Windows operating system on your computer. 2. System diagnostic lights Battery-status light Indicates the power and battery-charge status. Click Product support, enter the Service Tag of the BIOS for 15 seconds to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. 1. see Dell Windows Backup Media and Recovery Options. Turn off the modem. 3. After the download is running on your Dell PC. Backup media and recovery options It is unable to access the internet due to WiFi connectivity...
XPS 13 Convertible Service Manual
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... not have an active internet connection, you can get information and help on Dell products and services using your product • Data backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information In Windows search, type Help and Support, and press Enter. See Me and My Dell at www.dell.com/support/manuals. Contacting Dell To contact Dell for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on...
... not have an active internet connection, you can get information and help on Dell products and services using your product • Data backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information In Windows search, type Help and Support, and press Enter. See Me and My Dell at www.dell.com/support/manuals. Contacting Dell To contact Dell for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on...
XPS 13 Convertible Setup and Specifications
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... expiry date to the internet, create an offline account. • On the Support and Protection screen, enter your contact details. 3 Locate and use Dell apps from the Windows Start menu-Recommended Table 1. Follow the on-screen instructions to turn on your computer. 4 Set up your computer NOTE: To conserve battery power, the battery might enter power saving mode. The SupportAssist OS Recovery tool troubleshoots issues with critical fixes and latest device drivers as they become available...
... expiry date to the internet, create an offline account. • On the Support and Protection screen, enter your contact details. 3 Locate and use Dell apps from the Windows Start menu-Recommended Table 1. Follow the on-screen instructions to turn on your computer. 4 Set up your computer NOTE: To conserve battery power, the battery might enter power saving mode. The SupportAssist OS Recovery tool troubleshoots issues with critical fixes and latest device drivers as they become available...
XPS 13 Convertible Setup and Specifications
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... 1 Power adapter/Thunderbolt 3 (USB Type-C) port Connect Thunderbolt 3 devices and Dell docking stations. Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to check the charge remaining in the battery. 4 Battery-charge status lights (5) Views 5 NOTE: Adapters (sold separately) are required to connect standard USB and DisplayPort devices. 2 Headset port Connect headphones or a headset (headphone and microphone combo). 3 Battery-charge status button Press to an external display using a display adapter. Off-Battery is charging. Blinking amber...
... 1 Power adapter/Thunderbolt 3 (USB Type-C) port Connect Thunderbolt 3 devices and Dell docking stations. Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to check the charge remaining in the battery. 4 Battery-charge status lights (5) Views 5 NOTE: Adapters (sold separately) are required to connect standard USB and DisplayPort devices. 2 Headset port Connect headphones or a headset (headphone and microphone combo). 3 Battery-charge status button Press to an external display using a display adapter. Off-Battery is charging. Blinking amber...
XPS 13 Convertible Setup and Specifications
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...) by changing Function Key Behavior in BIOS setup program. NOTE: You can be used to type alternate characters or to perform secondary functions. Keyboard shortcuts Table 14. To type the alternate character, press Shift and the desired key. Camera specifications Resolution Diagonal viewing angle Touch pad • Still image: 0.92 megapixel • Video: 1280 x 720 (HD) at 30 fps (maximum) 74.6 degrees Table 15. Touch pad specifications Resolution Dimensions Battery...
...) by changing Function Key Behavior in BIOS setup program. NOTE: You can be used to type alternate characters or to perform secondary functions. Keyboard shortcuts Table 14. To type the alternate character, press Shift and the desired key. Camera specifications Resolution Diagonal viewing angle Touch pad • Still image: 0.92 megapixel • Video: 1280 x 720 (HD) at 30 fps (maximum) 74.6 degrees Table 15. Touch pad specifications Resolution Dimensions Battery...
XPS 13 Convertible Setup and Specifications
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Power adapter specifications Type Input voltage Input frequency Input current (maximum) Output current (continuous) Rated output voltage Temperature range: Operating Temperature range: Storage Computer ...use a Dell coin-cell battery for problems caused by using a 2 ms half-sine pulse when the hard drive is recommended that simulates user environment. † Measured using a 2 ms half-sine pulse when the hard drive is in use . ‡ Measured using accessories, parts, or components not supplied by Dell. Dell does not provide warranty coverage for your computer. Table 17. Operating...
Power adapter specifications Type Input voltage Input frequency Input current (maximum) Output current (continuous) Rated output voltage Temperature range: Operating Temperature range: Storage Computer ...use a Dell coin-cell battery for problems caused by using a 2 ms half-sine pulse when the hard drive is recommended that simulates user environment. † Measured using a 2 ms half-sine pulse when the hard drive is in use . ‡ Measured using accessories, parts, or components not supplied by Dell. Dell does not provide warranty coverage for your computer. Table 17. Operating...