Setup and Quick Reference Guide
Page 4
Contents Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Dell Support Center 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System . . 54 Using Microsoft® Windows® System Restore 54 Using the Operating System Media 55 Finding Information 59 ...
Contents Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Dell Support Center 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System . . 54 Using Microsoft® Windows® System Restore 54 Using the Operating System Media 55 Finding Information 59 ...
Setup and Quick Reference Guide
Page 42
...Dell Drivers and Utilities media is optional and may not ship with your computer, perform the checks in the system setup program and is active. When to Use the Dell Diagnostics If you experience a problem with your computer. 42 See your Service Manual at www.dell.com/regulatory_compliance. NOTICE: The Dell... in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to review your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting Dell Diagnostics CAUTION: Before working properly. 2 Turn on (or restart) your...
...Dell Drivers and Utilities media is optional and may not ship with your computer, perform the checks in the system setup program and is active. When to Use the Dell Diagnostics If you experience a problem with your computer. 42 See your Service Manual at www.dell.com/regulatory_compliance. NOTICE: The Dell... in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to review your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting Dell Diagnostics CAUTION: Before working properly. 2 Turn on (or restart) your...
Setup and Quick Reference Guide
Page 43
...see the Microsoft® Windows® desktop, and then shut down your computer and try again. Troubleshooting Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTICE: If you ... press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see a message stating that appears and press . 43 then, shut...
...see the Microsoft® Windows® desktop, and then shut down your computer and try again. Troubleshooting Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTICE: If you ... press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see a message stating that appears and press . 43 then, shut...
Setup and Quick Reference Guide
Page 49
The service is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that your computer. See the software documentation for information. • Ensure that ... program is free and can be customized for content, format, and how frequently you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. 49 Troubleshooting BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the hard drive, CDs...
The service is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that your computer. See the software documentation for information. • Ensure that ... program is free and can be customized for content, format, and how frequently you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. 49 Troubleshooting BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the hard drive, CDs...
Setup and Quick Reference Guide
Page 51
... on the computer, click Continue; Scroll down the list to continue. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. otherwise, contact your problem and, if necessary, update the driver. 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→...
... on the computer, click Continue; Scroll down the list to continue. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. otherwise, contact your problem and, if necessary, update the driver. 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→...
Setup and Quick Reference Guide
Page 52
... Utilities media installation program starts, follow the prompts on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your administrator to the operating state that existed before you are an... Windows Explorer, click your computer to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If not, go to restart the computer. 4 When you see "Restoring Your Operating System" on the screen...
... Utilities media installation program starts, follow the prompts on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your administrator to the operating state that existed before you are an... Windows Explorer, click your computer to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If not, go to restart the computer. 4 When you see "Restoring Your Operating System" on the screen...
Setup and Quick Reference Guide
Page 53
... on the screen. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your computer. 5 At the Welcome Dell System Owner screen, click Next. For drivers information, see the documentation that driver is not required by your computer are automatically displayed in the My Drivers-The ResourceCD has identified these components...
... on the screen. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your computer. 5 At the Welcome Dell System Owner screen, click Next. For drivers information, see the documentation that driver is not required by your computer are automatically displayed in the My Drivers-The ResourceCD has identified these components...
Setup and Quick Reference Guide
Page 54
...System Restore The Windows operating systems provide a System Restore option that System Restore makes to restore your operating system. NOTE: Set your Dell™ computer to the Windows Classic view. NOTE: The procedures in this document were written for restoring your operating system and preserving.... Use the media only if System Restore did not resolve your data files or recover them. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. System Restore does not monitor your operating system problem. Reinstalling ...
...System Restore The Windows operating systems provide a System Restore option that System Restore makes to restore your operating system. NOTE: Set your Dell™ computer to the Windows Classic view. NOTE: The procedures in this document were written for restoring your operating system and preserving.... Use the media only if System Restore did not resolve your data files or recover them. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer. System Restore does not monitor your operating system problem. Reinstalling ...
Setup and Quick Reference Guide
Page 55
... to return your administrator to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. Reinstalling Software Undoing the Last System Restore NOTICE: Before you may appear. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to... a Previous Device Driver Version" on the screen. If you are an administrator on page 55). In...
... to return your administrator to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. Reinstalling Software Undoing the Last System Restore NOTICE: Before you may appear. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to... a Previous Device Driver Version" on the screen. If you are an administrator on page 55). In...
Setup and Quick Reference Guide
Page 56
...primary hard drive. Reinstalling Software operating system to the operating state it was in before you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. See "Using Microsoft® Windows® System Restore" on your.... 1 Save and close any open files and exit any required drivers. When the DELL logo appears, press immediately. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTICE: Before performing the installation, back up all...
...primary hard drive. Reinstalling Software operating system to the operating state it was in before you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. See "Using Microsoft® Windows® System Restore" on your.... 1 Save and close any open files and exit any required drivers. When the DELL logo appears, press immediately. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTICE: Before performing the installation, back up all...
Setup and Quick Reference Guide
Page 59
...Your Service Tag/Express Service Code is a CD or DVD that may have shipped with your computer. • Drivers for your computer • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be available in ...Code • Use the Service Tag to direct your call when contacting Service Code is located on your computer when you use support.dell.com or contact support. Document/Media/Label Contents NOTE: Additional information may not be included on your media to provide last-minute ...
...Your Service Tag/Express Service Code is a CD or DVD that may have shipped with your computer. • Drivers for your computer • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be available in ...Code • Use the Service Tag to direct your call when contacting Service Code is located on your computer when you use support.dell.com or contact support. Document/Media/Label Contents NOTE: Additional information may not be included on your media to provide last-minute ...
Setup and Quick Reference Guide
Page 71
Index B battery removal, 12 C connecting AC adapter, 16 Internet, 17 network, 17 network cable, 16 USB devices, 16 contacting Dell, 63, 69 Index D Dell contacting, 63, 69 software updates, 49 Support Utility, 49 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 42 Dell Technology Guide, 61 DellConnect, 64 diagnostics Dell, 42 display description, 9 71
Index B battery removal, 12 C connecting AC adapter, 16 Internet, 17 network, 17 network cable, 16 USB devices, 16 contacting Dell, 63, 69 Index D Dell contacting, 63, 69 software updates, 49 Support Utility, 49 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 42 Dell Technology Guide, 61 DellConnect, 64 diagnostics Dell, 42 display description, 9 71
Setup and Quick Reference Guide
Page 72
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Setup and Quick Reference Guide
Page 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
Service Manual
Page 20
... assembly to install an operating system, drivers, and utilities on page 9. 2. NOTICE: Hard drives are installing a hard drive from sources other than Dell. Removing the Hard Drive 1. NOTICE: To prevent data loss, turn off the hard drive cage. Back to Contents Page Hard Drive Dell™ Vostro™ A840/A860 Service Manual Removing the Hard...
... assembly to install an operating system, drivers, and utilities on page 9. 2. NOTICE: Hard drives are installing a hard drive from sources other than Dell. Removing the Hard Drive 1. NOTICE: To prevent data loss, turn off the hard drive cage. Back to Contents Page Hard Drive Dell™ Vostro™ A840/A860 Service Manual Removing the Hard...
Service Manual
Page 21
... and ensure that no stray screws remain inside the computer. Failure to do so may damage the connector. 2. Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" in the hard drive cage and press it down the hard drive assembly in the safety instructions shipped with...
... and ensure that no stray screws remain inside the computer. Failure to do so may damage the connector. 2. Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" in the hard drive cage and press it down the hard drive assembly in the safety instructions shipped with...
Service Manual
Page 29
...gray antenna cable may damage the connector. 3. Replace the module cover (see the Dell Technology Guide. If you use excessive force, you must install the appropriate drivers and utilities. Install the drivers and utilities for your Mini-Card compartment depends upon the type of the gray antenna... Insert the WLAN card connector at a 45-degree angle into the slot and press the other than Dell, you may not be available in all computers. For more information, see the Dell Technology Guide. Follow the procedures in your computer, as required. The presence of display. 6. NOTE...
...gray antenna cable may damage the connector. 3. Replace the module cover (see the Dell Technology Guide. If you use excessive force, you must install the appropriate drivers and utilities. Install the drivers and utilities for your Mini-Card compartment depends upon the type of the gray antenna... Insert the WLAN card connector at a 45-degree angle into the slot and press the other than Dell, you may not be available in all computers. For more information, see the Dell Technology Guide. Follow the procedures in your computer, as required. The presence of display. 6. NOTE...