Hardware Manual
Page 3
Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features 15 Home Screen 16 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns for RAID 18 Back Panel Features and Indicators 19 Power Indicator Codes 21 NIC Indicator Codes 22 LCD Status Messages 23 Viewing Status Messages 23 Removing LCD Status Messages 23 System Messages 37 Warning Messages 53 Diagnostics Messages 53 Alert Messages 53 Other Information You May Need 54 Contents 3
Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features 15 Home Screen 16 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns for RAID 18 Back Panel Features and Indicators 19 Power Indicator Codes 21 NIC Indicator Codes 22 LCD Status Messages 23 Viewing Status Messages 23 Removing LCD Status Messages 23 System Messages 37 Warning Messages 53 Diagnostics Messages 53 Alert Messages 53 Other Information You May Need 54 Contents 3
Hardware Manual
Page 5
... Closing the System 79 Opening the System 79 Closing the System 79 Hard Drives 80 Mixed SAS/SATA Hard-Drive Configurations . . . 81 Removing a Hard-Drive Blank 81 Installing a Hard-Drive Blank 82 Removing a Hot-Swap Hard Drive 82 Installing a Hot-Swap Hard Drive 83 Removing a Hard Drive From a Hard-Drive Carrier 84 Installing a Hard Drive Into a Hard-Drive Carrier 84 Power Supplies 86 Removing a Power Supply 86 Replacing a Power Supply...
... Closing the System 79 Opening the System 79 Closing the System 79 Hard Drives 80 Mixed SAS/SATA Hard-Drive Configurations . . . 81 Removing a Hard-Drive Blank 81 Installing a Hard-Drive Blank 82 Removing a Hot-Swap Hard Drive 82 Installing a Hot-Swap Hard Drive 83 Removing a Hard Drive From a Hard-Drive Carrier 84 Installing a Hard Drive Into a Hard-Drive Carrier 84 Power Supplies 86 Removing a Power Supply 86 Replacing a Power Supply...
Hardware Manual
Page 9
... 162 Troubleshooting an Internal USB Memory Key . . . . . 163 Troubleshooting an Optical Drive 164 Troubleshooting a Tape Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System...
... 162 Troubleshooting an Internal USB Memory Key . . . . . 163 Troubleshooting an Optical Drive 164 Troubleshooting a Tape Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System...
Hardware Manual
Page 14
... backup unit (not present on chassis with six 3.5inch hard-drive slots) 14 About Your System One optional slim-line SATA DVD-ROM drive or DVD+RW drive. Item Indicator, Button, or Icon Connector 6 LCD menu buttons 7 LCD panel 8 System identification button 9 Optical drive (optional) 10 Hard drives 11 Flex bay Description Allows you to locate a particular...
... backup unit (not present on chassis with six 3.5inch hard-drive slots) 14 About Your System One optional slim-line SATA DVD-ROM drive or DVD+RW drive. Item Indicator, Button, or Icon Connector 6 LCD menu buttons 7 LCD panel 8 System identification button 9 Optical drive (optional) 10 Hard drives 11 Flex bay Description Allows you to locate a particular...
Hardware Manual
Page 18
Hard-Drive Indicator Patterns for insertion or removal during this time. 18 About Your System Drives are initialized after system power is applied. Hard-Drive Indicators 1 2 1 2 3.5-in carrier 1 drive-activity indicator (green) 2.5-in carrier 2 drive-status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Blinks green two times per second Off Condition Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are not ready for RAID Figure 1-4.
Hard-Drive Indicator Patterns for insertion or removal during this time. 18 About Your System Drives are initialized after system power is applied. Hard-Drive Indicators 1 2 1 2 3.5-in carrier 1 drive-activity indicator (green) 2.5-in carrier 2 drive-status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Blinks green two times per second Off Condition Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are not ready for RAID Figure 1-4.
Hardware Manual
Page 31
... error card riser. resides in PCI configuration space at bus ##, device ##, function ##. E1812 Hard drive ## The specified hard drive Information only. prevent the system from the Check drive. Card Risers." Reinstall the expansioncard riser. One or both of the PCIe risers are not ... on a component that Cards and Expansion- If the problem persists, the riser card or system board is faulty. E1810 Hard drive ## The specified hard drive fault. The system BIOS has Reinstall the expansion- Review has experienced a fault. & clear SEL. PCIe fatal error on...
... error card riser. resides in PCI configuration space at bus ##, device ##, function ##. E1812 Hard drive ## The specified hard drive Information only. prevent the system from the Check drive. Card Risers." Reinstall the expansioncard riser. One or both of the PCIe risers are not ... on a component that Cards and Expansion- If the problem persists, the riser card or system board is faulty. E1810 Hard drive ## The specified hard drive fault. The system BIOS has Reinstall the expansion- Review has experienced a fault. & clear SEL. PCIe fatal error on...
Hardware Manual
Page 45
...If the problem persists, see "Troubleshooting an Internal SD Card," "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," and "Troubleshooting a Hard Drive." About Your System 45 Table 1-2. No boot sector on your operating system documentation. No timer tick interrupt Faulty ...expansion card(s). System Messages (continued) Message Causes Corrective Actions No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no operating system on setting the order of boot devices. Actual Link Width is x,...
...If the problem persists, see "Troubleshooting an Internal SD Card," "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," and "Troubleshooting a Hard Drive." About Your System 45 Table 1-2. No boot sector on your operating system documentation. No timer tick interrupt Faulty ...expansion card(s). System Messages (continued) Message Causes Corrective Actions No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no operating system on setting the order of boot devices. Actual Link Width is x,...
Hardware Manual
Page 46
... sector is no device connected Information only. not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium or device. Table 1-2. System Messages (continued) Message Causes Corrective Actions Plug & Play Configuration Error Error encountered...jumper in initializing PCIe device; SATA Portx device There is connected. "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," or "Troubleshooting a Hard Drive" for jumper location. Quad rank DIMM detected after single rank or dual rank DIMM in your system. If the...
... sector is no device connected Information only. not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium or device. Table 1-2. System Messages (continued) Message Causes Corrective Actions Plug & Play Configuration Error Error encountered...jumper in initializing PCIe device; SATA Portx device There is connected. "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," or "Troubleshooting a Hard Drive" for jumper location. Quad rank DIMM detected after single rank or dual rank DIMM in your system. If the...
Hardware Manual
Page 47
... may be ignored. specified SATA port is informative and can be faulty. See "Troubleshooting a USB Device" or "Troubleshooting a Hard Drive" for the appropriate drive(s) installed in your system. If memory has been added or removed, this message is faulty. System Messages (continued) Message Causes...were detected and replace the faulty memory module. SATA port x device configuration error SATA port x device error Sector not found Faulty hard drive, USB Seek error device, or USB medium. Ensure that the USB or SAS backplane cables are properly connected. Shutdown failure General...
... may be ignored. specified SATA port is informative and can be faulty. See "Troubleshooting a USB Device" or "Troubleshooting a Hard Drive" for the appropriate drive(s) installed in your system. If memory has been added or removed, this message is faulty. System Messages (continued) Message Causes...were detected and replace the faulty memory module. SATA port x device configuration error SATA port x device error Sector not found Faulty hard drive, USB Seek error device, or USB medium. Ensure that the USB or SAS backplane cables are properly connected. Shutdown failure General...
Hardware Manual
Page 53
... system. About Your System 53 See "Troubleshooting a USB Device," "Troubleshooting an Internal SD Card," and "Troubleshooting a Hard Drive." NOTE: For the full name of an abbreviation or acronym used in this table, see the systems management software documentation... include information, status, warning, and failure messages for more information, see the documentation that the USB, assembly, hard drive, or hard- Table 1-2. Alert Messages Systems management software generates alert messages for your system. System Messages (continued) Message Causes Corrective...
... system. About Your System 53 See "Troubleshooting a USB Device," "Troubleshooting an Internal SD Card," and "Troubleshooting a Hard Drive." NOTE: For the full name of an abbreviation or acronym used in this table, see the systems management software documentation... include information, status, warning, and failure messages for more information, see the documentation that the USB, assembly, hard drive, or hard- Table 1-2. Alert Messages Systems management software generates alert messages for your system. System Messages (continued) Message Causes Corrective...
Hardware Manual
Page 61
...the device attached to UEFI. Floppy allows the USB flash drive to act as a hard drive. Auto automatically chooses an emulation type. Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence USB Flash Drive Emulation Type (Auto default) Description CAUTION: Switching the boot...the device. If you install a device in the same boot mode. Determines the order in which the BIOS will automatically emulate a hard drive. A device installed in the internal SD card slot. Off disables BIOS support for devices installed in the internal SD card slot will...
...the device attached to UEFI. Floppy allows the USB flash drive to act as a hard drive. Auto automatically chooses an emulation type. Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence USB Flash Drive Emulation Type (Auto default) Description CAUTION: Switching the boot...the device. If you install a device in the same boot mode. Determines the order in which the BIOS will automatically emulate a hard drive. A device installed in the internal SD card slot. Off disables BIOS support for devices installed in the internal SD card slot will...
Hardware Manual
Page 76
Figure 3-1. Inside the System (2.5-Inch Hard-Drive Chassis) 6 5 4 3 2 1 7 8 9 16 15 14 13 12 10 11 1 USB connector for optional internal USB key 3 hot-swappable cooling fans (4 or 5) 5 processors (1 or 2) 7 riser 2 (PCIe slots 3 ... 4 memory modules (up to 18 total, 9 for each processor) 6 power supply bays (2) 8 riser 1 (PCIe slots 1 and 2) 10 integrated storage controller card 12 SAS or SATA hard drives (up to 8) 14 flex bay for optional tape backup unit 16 slimline optical...
Figure 3-1. Inside the System (2.5-Inch Hard-Drive Chassis) 6 5 4 3 2 1 7 8 9 16 15 14 13 12 10 11 1 USB connector for optional internal USB key 3 hot-swappable cooling fans (4 or 5) 5 processors (1 or 2) 7 riser 2 (PCIe slots 3 ... 4 memory modules (up to 18 total, 9 for each processor) 6 power supply bays (2) 8 riser 1 (PCIe slots 1 and 2) 10 integrated storage controller card 12 SAS or SATA hard drives (up to 8) 14 flex bay for optional tape backup unit 16 slimline optical...
Hardware Manual
Page 77
... on the release latch next to the key lock. 3 Rotate the left end of the bezel away from the system to the power button, optical drive, and hard drive(s).
... on the release latch next to the key lock. 3 Rotate the left end of the bezel away from the system to the power button, optical drive, and hard drive(s).
Hardware Manual
Page 80
Figure 3-3. Removing or Installing the Cover 1 2 3 1 latch 3 chassis hooks 2 latch release lock Hard Drives Depending on your chassis and backplane, your system has one of the following configurations: • Eight 2.5-inch drive bays • Four 3.5-inch drive bays with a flex bay for the optional tape backup unit • Six 3.5-inch drive bays without the flex bay All chassis support hot-swappable SAS and SATA hard drives, and the 2.5inch-bay chassis also supports hot-swappable SSD hard drives in systems with integrated PERC controllers. 80 Installing System Components
Figure 3-3. Removing or Installing the Cover 1 2 3 1 latch 3 chassis hooks 2 latch release lock Hard Drives Depending on your chassis and backplane, your system has one of the following configurations: • Eight 2.5-inch drive bays • Four 3.5-inch drive bays with a flex bay for the optional tape backup unit • Six 3.5-inch drive bays without the flex bay All chassis support hot-swappable SAS and SATA hard drives, and the 2.5inch-bay chassis also supports hot-swappable SSD hard drives in systems with integrated PERC controllers. 80 Installing System Components
Hardware Manual
Page 81
... time for the formatting to be either all SAS or all empty hard-drive bays must be completed. The remaining hard drives must be 3.5 inches in size and must have SATA drives installed. Mixed SAS/SATA Hard-Drive Configurations Mixed hard-drive configurations of SAS and SATA drives are also supported in harddrive slots 0 and 1 only (see the documentation for...
... time for the formatting to be either all SAS or all empty hard-drive bays must be completed. The remaining hard drives must be 3.5 inches in size and must have SATA drives installed. Mixed SAS/SATA Hard-Drive Configurations Mixed hard-drive configurations of SAS and SATA drives are also supported in harddrive slots 0 and 1 only (see the documentation for...
Hardware Manual
Page 82
... insert the blank into place. See "Removing the Front Bezel." 2 From the RAID management software, prepare the drive for information about hot-swap drive removal. 82 Installing System Components Removing and Installing a Hard Drive Blank 1 2 3 3 1 3.5-in hard drive blank 3 release latch 2 2.5-in hard drive blank Installing a Hard-Drive Blank Align the hard-drive blank with your SAS RAID controller documentation for removal.
... insert the blank into place. See "Removing the Front Bezel." 2 From the RAID management software, prepare the drive for information about hot-swap drive removal. 82 Installing System Components Removing and Installing a Hard Drive Blank 1 2 3 3 1 3.5-in hard drive blank 3 release latch 2 2.5-in hard drive blank Installing a Hard-Drive Blank Align the hard-drive blank with your SAS RAID controller documentation for removal.
Hardware Manual
Page 83
...supplied with your operating system supports hotswap drive installation. CAUTION: To prevent data loss, ensure that the adjacent drives are off, the drive is present in the vacated drive bay. See "Removing a Hard- Drive Blank." If the drive has been online, the green activity/...make it . CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. 5 Insert a drive blank in the bay, remove it unusable. Installing a Hot-Swap Hard Drive CAUTION: When installing a hard drive, ensure that your operating system. 1 If present, remove the ...
...supplied with your operating system supports hotswap drive installation. CAUTION: To prevent data loss, ensure that the adjacent drives are off, the drive is present in the vacated drive bay. See "Removing a Hard- Drive Blank." If the drive has been online, the green activity/...make it . CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. 5 Insert a drive blank in the bay, remove it unusable. Installing a Hot-Swap Hard Drive CAUTION: When installing a hard drive, ensure that your operating system. 1 If present, remove the ...
Hardware Manual
Page 84
Installing a Hot-Swap Hard Drive 1 2 1 release button 2 hard drive carrier handle 3 Install the hot-swap hard drive. b Insert the hard-drive carrier into the hard-drive carrier with the connector end of the hard-drive carrier. 84 Installing System Components Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard drive carrier. Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the drive bay until the...
Installing a Hot-Swap Hard Drive 1 2 1 release button 2 hard drive carrier handle 3 Install the hot-swap hard drive. b Insert the hard-drive carrier into the hard-drive carrier with the connector end of the hard-drive carrier. 84 Installing System Components Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard drive carrier. Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the drive bay until the...
Hardware Manual
Page 85
Figure 3-6. Installing a Hard Drive into a Drive Carrier 3 2 1 4 1 hard-drive carrier 3 hard drive 2 screws (4) 4 SAS screw hole Installing System Components 85 3 Attach the four screws to secure the hard drive to the hard-drive carrier.
Figure 3-6. Installing a Hard Drive into a Drive Carrier 3 2 1 4 1 hard-drive carrier 3 hard drive 2 screws (4) 4 SAS screw hole Installing System Components 85 3 Attach the four screws to secure the hard drive to the hard-drive carrier.
Hardware Manual
Page 106
Routing the Optical Drive Cable (2.5-inch Hard-Drive Chassis) 1 2 1 optical drive connector 3 SATA_A connector 4 3 2 DVD/TBU_PWR connector 4 cable retention bracket 106 Installing System Components Figure 3-16.
Routing the Optical Drive Cable (2.5-inch Hard-Drive Chassis) 1 2 1 optical drive connector 3 SATA_A connector 4 3 2 DVD/TBU_PWR connector 4 cable retention bracket 106 Installing System Components Figure 3-16.