Hardware Owner's Manual
Page 22
... set to change the boot mode as needed. Restart the system and re-enter the BIOS settings. The processor speed may be intentionally set in BIOS and the proper bootable media is compatible boot operating system is installed in BIOS. installed memory modules. Check the system management software or the System Setup program for jumper location. See "Using the System Setup Program and UEFI Boot Manager" on page 107. 22 About Your System See Figure 6-1 for NIC settings. CPU set in the clear setting...
... set to change the boot mode as needed. Restart the system and re-enter the BIOS settings. The processor speed may be intentionally set in BIOS and the proper bootable media is compatible boot operating system is installed in BIOS. installed memory modules. Check the system management software or the System Setup program for jumper location. See "Using the System Setup Program and UEFI Boot Manager" on page 107. 22 About Your System See Figure 6-1 for NIC settings. CPU set in the clear setting...
Hardware Owner's Manual
Page 26
... Expansion Cards" on setting the order of boot devices. See "Using the System Setup Program and UEFI Boot Manager" on page 35 for information on page 118. PCIe device BIOS (Option Reseat the expansion card(s). ROM) checksum failure Ensure that all appropriate detected during shadowing. Message Causes Corrective Actions No boot device available. If the problem or hard-drive subsystem, or persists, see "Troubleshooting no operating system on hard drive. Check the hard-drive configuration settings in System Setup program, or no bootable USB key a USB Device...
... Expansion Cards" on setting the order of boot devices. See "Using the System Setup Program and UEFI Boot Manager" on page 35 for information on page 118. PCIe device BIOS (Option Reseat the expansion card(s). ROM) checksum failure Ensure that all appropriate detected during shadowing. Message Causes Corrective Actions No boot device available. If the problem or hard-drive subsystem, or persists, see "Troubleshooting no operating system on hard drive. Check the hard-drive configuration settings in System Setup program, or no bootable USB key a USB Device...
Hardware Owner's Manual
Page 28
... changed. Message Causes Corrective Actions Sector not found. Shutdown failure. informative and can be faulty. See "Troubleshooting a USB Device" on page 106 or "Troubleshooting a Hard Drive" on page 113. 28 About Your System Replace the USB medium or device. module may be ignored. Seek operation failed. Ensure that the USB cables are properly connected. See "Getting Help" on page 129. Faulty hard drive, USB Seek error. If memory has not been added or removed, check...
... changed. Message Causes Corrective Actions Sector not found. Shutdown failure. informative and can be faulty. See "Troubleshooting a USB Device" on page 106 or "Troubleshooting a Hard Drive" on page 113. 28 About Your System Replace the USB medium or device. module may be ignored. Seek operation failed. Ensure that the USB cables are properly connected. See "Getting Help" on page 129. Faulty hard drive, USB Seek error. If memory has not been added or removed, check...
Hardware Owner's Manual
Page 32
... power supplies. minimum frequencies to the previous Check PSU and cards may not be supported configuration. Write fault. Write fault on page 117. Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. NOTE: For the full name of the processor, memory were just upgraded, return the PSU wattage. modules, and expansion system to meet PSU wattage. then the replaced Warning! CPU and memory set to component(s) are not supported with reduced functionality. Warning! Replace...
... power supplies. minimum frequencies to the previous Check PSU and cards may not be supported configuration. Write fault. Write fault on page 117. Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. NOTE: For the full name of the processor, memory were just upgraded, return the PSU wattage. modules, and expansion system to meet PSU wattage. then the replaced Warning! CPU and memory set to component(s) are not supported with reduced functionality. Warning! Replace...
Hardware Owner's Manual
Page 35
... the boot mode for installing your operating system: • BIOS boot mode (the default) is the standard BIOS-level boot interface. • Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface based on UEFI specifications that mode. Using the System Setup Program and UEFI Boot Manager 35 DOS and 32-bit operating systems do not support UEFI and can : • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management...
... the boot mode for installing your operating system: • BIOS boot mode (the default) is the standard BIOS-level boot interface. • Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface based on UEFI specifications that mode. Using the System Setup Program and UEFI Boot Manager 35 DOS and 32-bit operating systems do not support UEFI and can : • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management...
Hardware Owner's Manual
Page 41
... access the UEFI boot manager utility by rebooting the system and pressing when prompted to SATA port C. Auto enables BIOS support for the device. Auto enables BIOS support for the device. Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence Description CAUTION: Switching the boot mode could prevent the system from hard drives in the system during system startup. If Boot Mode is set this field to SATA port E. Off disables BIOS support for the device attached to UEFI disables the Boot Sequence, Hard-Disk Drive Sequence, and USB Flash Drive...
... access the UEFI boot manager utility by rebooting the system and pressing when prompted to SATA port C. Auto enables BIOS support for the device. Auto enables BIOS support for the device. Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence Description CAUTION: Switching the boot mode could prevent the system from hard drives in the system during system startup. If Boot Mode is set this field to SATA port E. Off disables BIOS support for the device attached to UEFI disables the Boot Sequence, Hard-Disk Drive Sequence, and USB Flash Drive...
Hardware Owner's Manual
Page 42
... (Auto default) Boot Sequence Retry (Disabled default) Description Determines the emulation type for the device. Hard disk allows the USB flash drive to boot from the network. Floppy allows the USB flash drive to initialize the timer. Integrated Devices Screen Option User Accessible USB Ports (All Ports On default) Internal USB Port (On default) Embedded Gb NIC1 (NIC1 default: Enabled with operating systems that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification. 42 Using the System Setup Program and UEFI Boot Manager When Enabled...
... (Auto default) Boot Sequence Retry (Disabled default) Description Determines the emulation type for the device. Hard disk allows the USB flash drive to boot from the network. Floppy allows the USB flash drive to initialize the timer. Integrated Devices Screen Option User Accessible USB Ports (All Ports On default) Internal USB Port (On default) Embedded Gb NIC1 (NIC1 default: Enabled with operating systems that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification. 42 Using the System Setup Program and UEFI Boot Manager When Enabled...
Hardware Owner's Manual
Page 44
... disables BIOS console redirection when the operating system is used for control. Power Management Screen Option Power Management (Active Power Controller default) CPU Power and Performance Management Description Options are OS DBPM, System DBPM, Maximum Performance, or Minimum Power. 44 Using the System Setup Program and UEFI Boot Manager The BIOS sets the processor performance based on this setting, all fields to Maximum Performance. BIOS attempts to Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power settings...
... disables BIOS console redirection when the operating system is used for control. Power Management Screen Option Power Management (Active Power Controller default) CPU Power and Performance Management Description Options are OS DBPM, System DBPM, Maximum Performance, or Minimum Power. 44 Using the System Setup Program and UEFI Boot Manager The BIOS sets the processor performance based on this setting, all fields to Maximum Performance. BIOS attempts to Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power settings...
Hardware Owner's Manual
Page 107
... turn on the system and the serial device. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See the NIC's documentation. • Change the autonegotiation setting, if possible. • Use another connector on page 16. 10 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem is resolved, replace the serial device. See "Using Online Diagnostics" on page 121. 2 Restart the system and check for any peripheral devices connected to the NIC controller. 3 Check...
... turn on the system and the serial device. Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See the NIC's documentation. • Change the autonegotiation setting, if possible. • Use another connector on page 16. 10 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem is resolved, replace the serial device. See "Using Online Diagnostics" on page 121. 2 Restart the system and check for any peripheral devices connected to the NIC controller. 3 Check...
Hardware Owner's Manual
Page 108
... and follow the safety instructions that the NICs, hubs, and switches on page 129. See "Opening the System" on page 55. • Hard drives • USB memory key • Cooling shroud and expansion card stabilizer • Expansion cards • Power supply • Cooling fan • Processor and heat sink • Memory modules 4 Let the system dry thoroughly for each network device. 7 Ensure that the NIC ports are of the proper type and do not exceed...
... and follow the safety instructions that the NICs, hubs, and switches on page 129. See "Opening the System" on page 55. • Hard drives • USB memory key • Cooling shroud and expansion card stabilizer • Expansion cards • Power supply • Cooling fan • Processor and heat sink • Memory modules 4 Let the system dry thoroughly for each network device. 7 Ensure that the NIC ports are of the proper type and do not exceed...
Hardware Owner's Manual
Page 109
... to servicing that you removed in your product documentation, or as authorized in step 3. 6 Close the system. See "Closing the System" on page 57. 3 Ensure that the following components are properly installed: • Cooling shroud and expansion card stabilizer • Expansion cards • Power supply • Cooling fan • Processor and heat sink • Memory modules • Hard-drive carriers 4 Ensure that came with the product. 1 Turn off...
... to servicing that you removed in your product documentation, or as authorized in step 3. 6 Close the system. See "Closing the System" on page 57. 3 Ensure that the following components are properly installed: • Cooling shroud and expansion card stabilizer • Expansion cards • Power supply • Cooling fan • Processor and heat sink • Memory modules • Hard-drive carriers 4 Ensure that came with the product. 1 Turn off...
Hardware Owner's Manual
Page 111
..." on page 75. Troubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. See "Troubleshooting Cooling Fan" on page 94. See "Removing the Power Supply" on page 93 and "Installing the Power Supply" on page 112. • The expansion card installation guidelines have not been followed. Troubleshooting Power Supply 1 Reseat the power supply by removing and reinstalling it is not covered by your product documentation, or as directed...
..." on page 75. Troubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. See "Troubleshooting Cooling Fan" on page 94. See "Removing the Power Supply" on page 93 and "Installing the Power Supply" on page 112. • The expansion card installation guidelines have not been followed. Troubleshooting Power Supply 1 Reseat the power supply by removing and reinstalling it is not covered by your product documentation, or as directed...
Hardware Owner's Manual
Page 115
... the problem is properly connected to servicing that a power cable is not resolved, see "Getting Help" on page 58. See "Closing the System" on the system and attached peripherals and check if the USB key is functioning. 7 If the problem is not covered by Dell is not resolved, repeat step 2 and step 3. 8 Insert a different USB key that the integrated SATA controller and the drive's SATA port are enabled. Read...
... the problem is properly connected to servicing that a power cable is not resolved, see "Getting Help" on page 58. See "Closing the System" on the system and attached peripherals and check if the USB key is functioning. 7 If the problem is not covered by Dell is not resolved, repeat step 2 and step 3. 8 Insert a different USB key that the integrated SATA controller and the drive's SATA port are enabled. Read...
Hardware Owner's Manual
Page 116
... on the interface cable used to the system board. See "Using Online Diagnostics" on selecting the SCSI ID number and enabling or disabling termination. 6 Run the appropriate online diagnostics tests. b Open the system. f Close the system. c Reseat the controller card in the tape-backup software documentation. 4 For external tape drives, ensure that the device drivers for more information about device drivers. 3 Reinstall the tape-backup software as instructed in the expansion card slot. Troubleshooting a Tape Backup Unit 1 Try using a different...
... on the interface cable used to the system board. See "Using Online Diagnostics" on selecting the SCSI ID number and enabling or disabling termination. 6 Run the appropriate online diagnostics tests. b Open the system. f Close the system. c Reseat the controller card in the tape-backup software documentation. 4 For external tape drives, ensure that the device drivers for more information about device drivers. 3 Reinstall the tape-backup software as instructed in the expansion card slot. Troubleshooting a Tape Backup Unit 1 Try using a different...
Hardware Owner's Manual
Page 117
... adapter for the RAID array. See "Using the System Setup Program and UEFI Boot Manager" on page 121. Troubleshooting Your System 117 d Exit the configuration utility and allow the system to boot to servicing that is not authorized by pressing for a PERC controller or for your controller card are installed and are configured in a RAID array, perform the following steps: a Restart the system and enter the host adapter configuration utility program by Dell is enabled...
... adapter for the RAID array. See "Using the System Setup Program and UEFI Boot Manager" on page 121. Troubleshooting Your System 117 d Exit the configuration utility and allow the system to boot to servicing that is not authorized by pressing for a PERC controller or for your controller card are installed and are configured in a RAID array, perform the following steps: a Restart the system and enter the host adapter configuration utility program by Dell is enabled...
Hardware Owner's Manual
Page 121
...; Windows® and Linux operating systems are available at support.dell.com and on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more. The purpose of tests • Repeat tests • Display, print, or save test results • Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is to fix the problem yourself, service and support personnel can use the Online Diagnostics...
...; Windows® and Linux operating systems are available at support.dell.com and on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more. The purpose of tests • Repeat tests • Display, print, or save test results • Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is to fix the problem yourself, service and support personnel can use the Online Diagnostics...
Hardware Owner's Manual
Page 132
... used primarily with networked 132 Glossary Double-data rate. DHCP - Embedded server management. Your system contains an expansion bus that allows the operating system or some specialized function to the system by MS-DOS® to interface correctly with controllers for your network server using a remote access controller. A method of file storage. FAT - A program that allows the processor to a client system. DRAM - ECC - device driver - expansion-card connector - F - A comprehensive set of DRAM chips. ESD - CPU...
... used primarily with networked 132 Glossary Double-data rate. DHCP - Embedded server management. Your system contains an expansion bus that allows the operating system or some specialized function to the system by MS-DOS® to interface correctly with controllers for your network server using a remote access controller. A method of file storage. FAT - A program that allows the processor to a client system. DRAM - ECC - device driver - expansion-card connector - F - A comprehensive set of DRAM chips. ESD - CPU...
Hardware Owner's Manual
Page 137
... stripes on the devices or by changing settings in an array. A virtual disk may need to describe a system that allows you call Dell for the devices. system board - Because the System Setup program is the same on the screen. Some devices (such as the processor(s), RAM, controllers for video adapters with a 9-pin connector that transfers data one bit at each disk used to connect a modem to remotely monitor and manage workstations. TCP/IP offload...
... stripes on the devices or by changing settings in an array. A virtual disk may need to describe a system that allows you call Dell for the devices. system board - Because the System Setup program is the same on the screen. Some devices (such as the processor(s), RAM, controllers for video adapters with a 9-pin connector that transfers data one bit at each disk used to connect a modem to remotely monitor and manage workstations. TCP/IP offload...
Hardware Owner's Manual
Page 141
... (DIMMs) configuring, 80 installing, 83 removing, 82 messages error messages, 36 system, 20 warning, 33 N NIC indicators, 16 NICs troubleshooting, 107 O opening the system, 57 options system setup, 37 P password disabling, 128 setup, 52 system, 49 phone numbers, 129 POST accessing system features, 11 power indicators, 12, 17 power supplies indicators, 17 troubleshooting, 111 power supply installing, 94 removing, 93 replacing, 94 processor installing, 88 removing, 85 troubleshooting, 119 R recommended tools, 55 removing CD/DVD drive, 63 chassis intrusion switch, 96 cooling fan, 89 expansion...
... (DIMMs) configuring, 80 installing, 83 removing, 82 messages error messages, 36 system, 20 warning, 33 N NIC indicators, 16 NICs troubleshooting, 107 O opening the system, 57 options system setup, 37 P password disabling, 128 setup, 52 system, 49 phone numbers, 129 POST accessing system features, 11 power indicators, 12, 17 power supplies indicators, 17 troubleshooting, 111 power supply installing, 94 removing, 93 replacing, 94 processor installing, 88 removing, 85 troubleshooting, 119 R recommended tools, 55 removing CD/DVD drive, 63 chassis intrusion switch, 96 cooling fan, 89 expansion...
Hardware Owner's Manual
Page 142
... setup options, 37 system setup program boot settings, 41 entering, 36 integrated devices options, 42 keystroke, 36 memory settings, 39 PCI IRQ assignments, 43 power management options, 44 processor settings, 39 SATA settings, 40 serial communications options, 43 system security options, 45 system startup failure, 105 T tape drive installing, 66 removing, 63 telephone numbers, 129 TPM security, 45 troubleshooting battery, 110 CD drive, 115 142 Index See hard drive. tape drive, 63 replacing chassis intrusion switch, 97 cooling fan, 90 expansion cards...
... setup options, 37 system setup program boot settings, 41 entering, 36 integrated devices options, 42 keystroke, 36 memory settings, 39 PCI IRQ assignments, 43 power management options, 44 processor settings, 39 SATA settings, 40 serial communications options, 43 system security options, 45 system startup failure, 105 T tape drive installing, 66 removing, 63 telephone numbers, 129 TPM security, 45 troubleshooting battery, 110 CD drive, 115 142 Index See hard drive. tape drive, 63 replacing chassis intrusion switch, 97 cooling fan, 90 expansion cards...
