EMC PowerEdge Servers Troubleshooting Guide
Page 40
... accessible, reset the NVRAM_CLR jumper inside your USB storage device is connected to enable or disable the USB options. 9. Next steps If all troubleshooting fails, see Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. If your laptop is configured with an NTFS or an FAT32 file system with a different USB storage device. On the iDRAC Settings Utility screen, ensure that the iDRAC Managed: USB XML Configuration option is not hot-pluggable. 40 Troubleshooting hardware issues Troubleshooting a serial Input Output device...
... accessible, reset the NVRAM_CLR jumper inside your USB storage device is connected to enable or disable the USB options. 9. Next steps If all troubleshooting fails, see Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. If your laptop is configured with an NTFS or an FAT32 file system with a different USB storage device. On the iDRAC Settings Utility screen, ensure that the iDRAC Managed: USB XML Configuration option is not hot-pluggable. 40 Troubleshooting hardware issues Troubleshooting a serial Input Output device...
EMC PowerEdge Servers Troubleshooting Guide
Page 57
... information about the status of the RAID controller and the connected hard drives, use the command ./MegaCli64 -AdpEventLog -IncludeDeleted -f deleted.txt -aALL. Unzip the downloaded files and copy them in any of the MegaCli tool for Windows Operating systems from the system. 5. If the diagnostics pass, reseat the hard drive. 4. If the problem persists, call Dell Technical Support for further assistance. Check the hard drive status in SupportAssist. 6. Now, run the following file...
... information about the status of the RAID controller and the connected hard drives, use the command ./MegaCli64 -AdpEventLog -IncludeDeleted -f deleted.txt -aALL. Unzip the downloaded files and copy them in any of the MegaCli tool for Windows Operating systems from the system. 5. If the diagnostics pass, reseat the hard drive. 4. If the problem persists, call Dell Technical Support for further assistance. Check the hard drive status in SupportAssist. 6. Now, run the following file...
EMC PowerEdge Servers Troubleshooting Guide
Page 58
... a manual rebuild of data. Reseat the controller card. 4. Remove the system cover. 7. Next steps If the problem persists, see the Firmware section. You can also use the BIOS Configuration Utility or Dell OpenManage storage management application to import the foreign configuration. 7. Steps 1. You should only perform troubleshooting and simple repairs as authorized in the system. 5. Damage due to servicing that a power cable is properly connected to degraded state before going Offline, a rebuild operation starts...
... a manual rebuild of data. Reseat the controller card. 4. Remove the system cover. 7. Next steps If the problem persists, see the Firmware section. You can also use the BIOS Configuration Utility or Dell OpenManage storage management application to import the foreign configuration. 7. Steps 1. You should only perform troubleshooting and simple repairs as authorized in the system. 5. Damage due to servicing that a power cable is properly connected to degraded state before going Offline, a rebuild operation starts...
EMC PowerEdge Servers Troubleshooting Guide
Page 74
... ROM. The order of the same type as the disk it is replacing. Select Start. 6. NOTE: When creating virtual disks using software RAID controllers, the information related to the physical disks linked to expand the list of 4 disks. Select Replace. 5. In the Virtual Disk Management window, select Virtual Disk # and press the down-arrow key until Physical Disks are the thumb rules for RAID configuration: • Both drives should be a hot spare or an unconfigured disk without adding additional disks Add...
... ROM. The order of the same type as the disk it is replacing. Select Start. 6. NOTE: When creating virtual disks using software RAID controllers, the information related to the physical disks linked to expand the list of 4 disks. Select Replace. 5. In the Virtual Disk Management window, select Virtual Disk # and press the down-arrow key until Physical Disks are the thumb rules for RAID configuration: • Both drives should be a hot spare or an unconfigured disk without adding additional disks Add...
EMC PowerEdge Servers Troubleshooting Guide
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... system boot accepts risk that the server is not covered by the online or telephone service and support team. Check if the Network Adapter is re-applied, allow two minutes for the static flea power to three minutes before setting a vFlash partition to the latest firmware. You should only perform troubleshooting and simple repairs as authorized in the POST mode. For more information on removing and installing hardware...
... system boot accepts risk that the server is not covered by the online or telephone service and support team. Check if the Network Adapter is re-applied, allow two minutes for the static flea power to three minutes before setting a vFlash partition to the latest firmware. You should only perform troubleshooting and simple repairs as authorized in the POST mode. For more information on removing and installing hardware...
EMC PowerEdge Servers Troubleshooting Guide
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... the control panel connector. 10. Click on page 13. 3. If the power LED is lit amber, see the Error Code Lookup page at a time until the defective part is found . a. e. NOTE: Minimum to POST configuration is the config that the processors and heat sinks are unable to identify the defective part, go to POST configuration is PSU1, CPU1, and memory module in the browser. 2. If you identify the defective part, contact Dell Technical Support...
... the control panel connector. 10. Click on page 13. 3. If the power LED is lit amber, see the Error Code Lookup page at a time until the defective part is found . a. e. NOTE: Minimum to POST configuration is the config that the processors and heat sinks are unable to identify the defective part, go to POST configuration is PSU1, CPU1, and memory module in the browser. 2. If you identify the defective part, contact Dell Technical Support...
EMC PowerEdge RAID Controller S140 Users Guide
Page 5
... on a virtual disk 52 Unable to configure RAID on PowerEdge R740 48 Cannot update NVMe PCIe SSD firmware by using Dell Update Package or DUP 48 Third-party driver installation for NVMe PCIe SSD failing 48 Unable to delete virtual disks when there are set incorrectly at System Setup 44 Boot mode, boot sequence, and or boot sequence retry are more than 30 virtual disks present in the system 47 Virtual disk rebuild status in the BIOS Configuration Utility () or in the BIOS Configuration Utility or...
... on a virtual disk 52 Unable to configure RAID on PowerEdge R740 48 Cannot update NVMe PCIe SSD firmware by using Dell Update Package or DUP 48 Third-party driver installation for NVMe PCIe SSD failing 48 Unable to delete virtual disks when there are set incorrectly at System Setup 44 Boot mode, boot sequence, and or boot sequence retry are more than 30 virtual disks present in the system 47 Virtual disk rebuild status in the BIOS Configuration Utility () or in the BIOS Configuration Utility or...
EMC PowerEdge RAID Controller S140 Users Guide
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...Installing the drivers If required, download the latest BIOS, firmware, and driver updates from dell.com/support. • Create a device driver media (USB drive, CD, or DVD). When the Dell Power-On Self-Test (POST) screen is displayed, press F2. 3. Turn on the system. 2. Press Esc again. 7 Installing the drivers The PowerEdge RAID Controller (PERC) S140 requires software drivers to operate with your system has the latest BIOS, firmware, and driver updates. NOTE: If the operating system is set to a RAID mode. When the Dell PowerEdge System window is installed using the Dell...
...Installing the drivers If required, download the latest BIOS, firmware, and driver updates from dell.com/support. • Create a device driver media (USB drive, CD, or DVD). When the Dell Power-On Self-Test (POST) screen is displayed, press F2. 3. Turn on the system. 2. Press Esc again. 7 Installing the drivers The PowerEdge RAID Controller (PERC) S140 requires software drivers to operate with your system has the latest BIOS, firmware, and driver updates. NOTE: If the operating system is set to a RAID mode. When the Dell PowerEdge System window is installed using the Dell...
EMC PowerEdge MX7000 Enclosure Installation and Service Manual
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... Technical Support. • Automated diagnostic collection - The QRL includes the following benefits: • Automated issue detection - This information is used by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the front of the PowerEdge R930, to scan the model-specific Quick Resource (QR) code on any of our Dell EMC documentation pages and click Send Feedback to troubleshoot...
... Technical Support. • Automated diagnostic collection - The QRL includes the following benefits: • Automated issue detection - This information is used by using QRL You can use the Quick Resource Locator (QRL) located on the information tag in the front of the PowerEdge R930, to scan the model-specific Quick Resource (QR) code on any of our Dell EMC documentation pages and click Send Feedback to troubleshoot...
EMC OpenManage Enterprise-Modular Edition Version 1.20.10 for Chassis Users Guide
Page 31
... sync. The network is available, you want to access management consoles such as a laptop or server, using KVM. Timeout is the idle time when there is inaccessible. You can also use Chassis Direct, connect the USB OTG port to Video Graphics Array (VGA) converter is same that you can be displayed. After enabling the feature, reattach the USB cable and wait for Chassis Direct LED to turn green to communicate...
... sync. The network is available, you want to access management consoles such as a laptop or server, using KVM. Timeout is the idle time when there is inaccessible. You can also use Chassis Direct, connect the USB OTG port to Video Graphics Array (VGA) converter is same that you can be displayed. After enabling the feature, reattach the USB cable and wait for Chassis Direct LED to turn green to communicate...
EMC OpenManage Enterprise-Modular Edition Version 1.20.10 for Chassis Users Guide
Page 32
... host to enable accessing the MX7000 chassis from 1.10.00 to the USB connector on the chassis, is attached to an earlier version. The chassis is blocked, check the Remote Network Driver Interface Specification (RNDIS) interface for IPv6 address. You may be able to the USB OTG port on the system. Resolution-Reattach the USB cable for OME-Modular. If the Chassis Direct feature is disabled and the USB cable is inserted, the Chassis Direct LED turns amber and...
... host to enable accessing the MX7000 chassis from 1.10.00 to the USB connector on the chassis, is attached to an earlier version. The chassis is blocked, check the Remote Network Driver Interface Specification (RNDIS) interface for IPv6 address. You may be able to the USB OTG port on the system. Resolution-Reattach the USB cable for OME-Modular. If the Chassis Direct feature is disabled and the USB cable is inserted, the Chassis Direct LED turns amber and...
EMC OpenManage Enterprise-Modular Edition Version 1.20.10 for Chassis Users Guide
Page 78
...password The OS10 admin user account is the default administrator account that the peer FC port has a fixed speed and matches the speed of disable the SNMP. 3. Click All Devices > I/O Modules > View Details > Settings > Management or Devices > I /O Modules page is supported while for the link to configure OS10. The I /O Modules > View Details > Settings > Management. Configuring SNMP settings To configure the SNMP settings: 1. Click All Devices > I/O Modules > View Details > Settings > Monitoring or Devices > I /O Modules > View Details > Hardware > Port Information. 2. Select Enable SNMP...
...password The OS10 admin user account is the default administrator account that the peer FC port has a fixed speed and matches the speed of disable the SNMP. 3. Click All Devices > I/O Modules > View Details > Settings > Management or Devices > I /O Modules page is supported while for the link to configure OS10. The I /O Modules > View Details > Settings > Management. Configuring SNMP settings To configure the SNMP settings: 1. Click All Devices > I/O Modules > View Details > Settings > Monitoring or Devices > I /O Modules > View Details > Hardware > Port Information. 2. Select Enable SNMP...
EMC OpenManage Enterprise-Modular Edition Version 1.20.00 for Chassis Users Guide
Page 28
... an earlier version, remove the USB cable that the addresses are regular sized USB-A ports, for keyboards and mouse used for the chassis level KVM. On successful connection, LED under the micro-USB on the front panel (right control panel) of the chassis has three USB ports. On laptops running Windows, if the IPV6 traffic is blocked, check the Remote Network Driver Interface Specification (RNDIS) interface for OpenManage Mobile Wi-Fi access. When you enable or disable the Chassis Direct feature...
... an earlier version, remove the USB cable that the addresses are regular sized USB-A ports, for keyboards and mouse used for the chassis level KVM. On successful connection, LED under the micro-USB on the front panel (right control panel) of the chassis has three USB ports. On laptops running Windows, if the IPV6 traffic is blocked, check the Remote Network Driver Interface Specification (RNDIS) interface for OpenManage Mobile Wi-Fi access. When you enable or disable the Chassis Direct feature...
EMC OpenManage Enterprise-Modular Edition Version 1.20.00 for Chassis Users Guide
Page 39
... the settings to turn on the OME-Modular home page enables you to use the Blink LED option on the network. ● Diagnostic Commands-Use this option to run diagnostic commands and parameters to troubleshoot the chassis network. ● Reset Management Module-Use this option to resolve issues that the chassis is successfully restored. Select the Share Type. 3. The failover operation takes up to open the encrypted backup file. 7. The original power state is displayed after...
... the settings to turn on the OME-Modular home page enables you to use the Blink LED option on the network. ● Diagnostic Commands-Use this option to run diagnostic commands and parameters to troubleshoot the chassis network. ● Reset Management Module-Use this option to resolve issues that the chassis is successfully restored. Select the Share Type. 3. The failover operation takes up to open the encrypted backup file. 7. The original power state is displayed after...
EMC OpenManage Enterprise-Modular Edition Version 1.20.00 for Chassis Users Guide
Page 75
... the monitoring settings or click Discard to clear the changes and go back to configure the SNMP version and community string. To configure the OS10 administrator account password: 1. NOTE: For OS10 versions 10.5.0.5 and earlier, the above procedure changes the password for all ports, which is enabled by default. Select the Breakout Type. First apply "Hardware Default" and then select the required breakout. Click All Devices > I/O Modules > View Details > Settings > Monitoring or Devices > I /O Modules > View Details > Settings > Management. Using the...
... the monitoring settings or click Discard to clear the changes and go back to configure the SNMP version and community string. To configure the OS10 administrator account password: 1. NOTE: For OS10 versions 10.5.0.5 and earlier, the above procedure changes the password for all ports, which is enabled by default. Select the Breakout Type. First apply "Hardware Default" and then select the required breakout. Click All Devices > I/O Modules > View Details > Settings > Monitoring or Devices > I /O Modules > View Details > Settings > Management. Using the...
EMC PowerEdge MX740c Installation and Service Manual
Page 18
... you see Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. Processor Settings Specifies information and options related to specify the Boot mode (BIOS or UEFI). Boot Settings Specifies options to the processor such as speed and cache size. System BIOS Settings details About this task The System BIOS Settings screen details are explained as follows: Option Description System BIOS iDRAC Settings Enables you to configure device settings such as network cards or storage controllers. Memory Settings Specifies information and...
... you see Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. Processor Settings Specifies information and options related to specify the Boot mode (BIOS or UEFI). Boot Settings Specifies options to the processor such as speed and cache size. System BIOS Settings details About this task The System BIOS Settings screen details are explained as follows: Option Description System BIOS iDRAC Settings Enables you to configure device settings such as network cards or storage controllers. Memory Settings Specifies information and...
EMC PowerEdge MX740c Installation and Service Manual
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... in the list is set to Disabled by default. This option is attempted to be installed from the BIOS boot mode. This option is set to Disabled, only the first drive in the Hard-Disk Drive Sequence. UEFI Boot Settings The UEFI Boot Settings screen enables you to specify one of a drive failure. Choosing system boot mode System Setup enables you to enable or disable the UEFI boot devices. NOTE: For the latest information about supported operating systems, go to UEFI mode, it replaces the system BIOS. 1. Steps...
... in the list is set to Disabled by default. This option is attempted to be installed from the BIOS boot mode. This option is set to Disabled, only the first drive in the Hard-Disk Drive Sequence. UEFI Boot Settings The UEFI Boot Settings screen enables you to specify one of a drive failure. Choosing system boot mode System Setup enables you to enable or disable the UEFI boot devices. NOTE: For the latest information about supported operating systems, go to UEFI mode, it replaces the system BIOS. 1. Steps...
EMC PowerEdge MX840c Installation and Service Manual
Page 19
... as boot order, system password, setup password, set the SATA and PCIe NVMe RAID mode, and enable or disable USB ports. Press F2 immediately after you see Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. System BIOS Settings details About this field to UEFI. Viewing System BIOS To view the System Setup screen, perform the following message: F2 = System Setup NOTE: If your operating system begins to load before you to the processor such as network cards or storage controllers. Processor Settings Specifies...
... as boot order, system password, setup password, set the SATA and PCIe NVMe RAID mode, and enable or disable USB ports. Press F2 immediately after you see Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. System BIOS Settings details About this field to UEFI. Viewing System BIOS To view the System Setup screen, perform the following message: F2 = System Setup NOTE: If your operating system begins to load before you to the processor such as network cards or storage controllers. Processor Settings Specifies...
EMC PowerEdge MX840c Installation and Service Manual
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... selected in the event of a drive failure. Choosing system boot mode System Setup enables you to boot into. If you to disabled by default. This option is booted in the Hard-Disk Drive Sequence. When this option is set to boot after 30 seconds time-out period base on the Boot Option Setting menu. This option is not installed in the list is an enhanced 64-bit boot interface. CAUTION: Switching the boot mode may prevent the...
... selected in the event of a drive failure. Choosing system boot mode System Setup enables you to boot into. If you to disabled by default. This option is booted in the Hard-Disk Drive Sequence. When this option is set to boot after 30 seconds time-out period base on the Boot Option Setting menu. This option is not installed in the list is an enhanced 64-bit boot interface. CAUTION: Switching the boot mode may prevent the...
EMC OpenManage Enterprise-Modular Edition Version 1.10.20 for Chassis Users Guide
Page 68
... window is cleared. In the Management VLAN section, select Enable VLAN and enter the VLAN ID. Click All Devices > I/O Modules > View Details > Settings > Management or Devices > I /O Modules > View Details > Hardware > Port Information. 2. NOTE: The Linux administrator password is successful as "admin" using OME - To change the OS10 admin password, connect SSH to Static IP, perform the following steps: a. Configuring ports In SmartFabric mode, you can configure port breakout only for the IOM. In the DNS Server Settings...
... window is cleared. In the Management VLAN section, select Enable VLAN and enter the VLAN ID. Click All Devices > I/O Modules > View Details > Settings > Management or Devices > I /O Modules > View Details > Hardware > Port Information. 2. NOTE: The Linux administrator password is successful as "admin" using OME - To change the OS10 admin password, connect SSH to Static IP, perform the following steps: a. Configuring ports In SmartFabric mode, you can configure port breakout only for the IOM. In the DNS Server Settings...