Red Hat® Linux Update (.pdf)
Page 3
... Hard-Drive Indicator Codes 1-2 Intel Server Management Software Options 1-3 Installing the PERC 4/DC Megaraid Driver 1-3 PERC 4/DC Interface Issues 1-4 Tape Drive Support for Windows Operating Systems 1-4 Recovering Boot Options in System Setup 1-5 Using the EFI Boot Manager 1-5 Windows Server 2003, Enterprise Edition, 64-Bit Version Operating System 1-5 Red Hat Linux Advanced Server 2.1, 64-Bit Version Operating System 1-6 Using Console Redirection 1-7 Technical Assistance 1-7 Online Services 1-7 AutoTech Service 1-8 Automated Order-Status Service 1-9 Technical Support Service...
... Hard-Drive Indicator Codes 1-2 Intel Server Management Software Options 1-3 Installing the PERC 4/DC Megaraid Driver 1-3 PERC 4/DC Interface Issues 1-4 Tape Drive Support for Windows Operating Systems 1-4 Recovering Boot Options in System Setup 1-5 Using the EFI Boot Manager 1-5 Windows Server 2003, Enterprise Edition, 64-Bit Version Operating System 1-5 Red Hat Linux Advanced Server 2.1, 64-Bit Version Operating System 1-6 Using Console Redirection 1-7 Technical Assistance 1-7 Online Services 1-7 AutoTech Service 1-8 Automated Order-Status Service 1-9 Technical Support Service...
Red Hat® Linux Update (.pdf)
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... status indicators • Hard-drive indicator codes • Intel® Server Management software options • Installing the megaraid driver with the Red Hat® Linux operating system • PERC 4/DC interface issues • Tape drive support for systems running the Microsoft® Windows® Server 2003, Enterprise Edition 64-Bit operating system • Recovering system boot options • Using console redirection • Obtaining technical assistance and contacting Dell Recommended Installation Order of the service utility partition • Locating...
... status indicators • Hard-drive indicator codes • Intel® Server Management software options • Installing the megaraid driver with the Red Hat® Linux operating system • PERC 4/DC interface issues • Tape drive support for systems running the Microsoft® Windows® Server 2003, Enterprise Edition 64-Bit operating system • Recovering system boot options • Using console redirection • Obtaining technical assistance and contacting Dell Recommended Installation Order of the service utility partition • Locating...
Red Hat® Linux Update (.pdf)
Page 6
... is active on the status of a hard-drive failure, the "drive fail" code appears. Different codes display as drive events occur in the event of the respective hard drive. The indicator identifies whether the system is operating normally. A caution code identifies a problem with power supply, system or power-supply fans, system temperature, hard drives, or expansion cards. The system is operating properly or needs attention. After the drive is selected for removal, the "prepared for operation, drive online Blinks green 4 times per second...
... is active on the status of a hard-drive failure, the "drive fail" code appears. Different codes display as drive events occur in the event of the respective hard drive. The indicator identifies whether the system is operating normally. A caution code identifies a problem with power supply, system or power-supply fans, system temperature, hard drives, or expansion cards. The system is operating properly or needs attention. After the drive is selected for removal, the "prepared for operation, drive online Blinks green 4 times per second...
Red Hat® Linux Update (.pdf)
Page 7
... update the megaraid driver. After changing the system's IP address, you reboot the system. SCSI Hard-D rive Status I ndicator Codes (continued) Indicator Indicator Code Blinks green twice per second Drive failed Blinks green, then amber, and then off, repeating this driver are using a RAID controller card with the Red Hat Linux operating system, you may install the megaraid driver rpm from the Dell PowerEdge 3250 PERC 4/DC CD. From the operating system, you must reboot the system. The Intel Server Management software...
... update the megaraid driver. After changing the system's IP address, you reboot the system. SCSI Hard-D rive Status I ndicator Codes (continued) Indicator Indicator Code Blinks green twice per second Drive failed Blinks green, then amber, and then off, repeating this driver are using a RAID controller card with the Red Hat Linux operating system, you may install the megaraid driver rpm from the Dell PowerEdge 3250 PERC 4/DC CD. From the operating system, you must reboot the system. The Intel Server Management software...
Red Hat® Linux Update (.pdf)
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.... Error reported: invalid command. For Windows Server 2003, Enterprise Edition, 64-Bit version, the ntbackup.exe tape backup utility may stop and give the following issues exist when using a PERC 4/DC in Dell™ PowerEdge™ 3250 systems: • does not work properly when a USB keyboard is connected to complete the installation. 5 Follow the installation instructions on the Microsoft website at the Boot prompt. Tape Drive Support for configuring the...
.... Error reported: invalid command. For Windows Server 2003, Enterprise Edition, 64-Bit version, the ntbackup.exe tape backup utility may stop and give the following issues exist when using a PERC 4/DC in Dell™ PowerEdge™ 3250 systems: • does not work properly when a USB keyboard is connected to complete the installation. 5 Follow the installation instructions on the Microsoft website at the Boot prompt. Tape Drive Support for configuring the...
Red Hat® Linux Update (.pdf)
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... one drive and the files are displayed. 2 At the Shell> prompt, type FS0: and press . 3 Change the directory by pressing the power button on your system is recovered or updated, the system setup options are reset to access the operating systems installed on the system's front panel. Before performing a BIOS recovery, write down -arrow keys to select boot devices and their relative order. The EFI Boot Manager screen appears. Use the...
... one drive and the files are displayed. 2 At the Shell> prompt, type FS0: and press . 3 Change the directory by pressing the power button on your system is recovered or updated, the system setup options are reset to access the operating systems installed on the system's front panel. Before performing a BIOS recovery, write down -arrow keys to select boot devices and their relative order. The EFI Boot Manager screen appears. Use the...
Red Hat® Linux Update (.pdf)
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... instructions on the system. Call your region on availability. For more information, see "Technical Support Service" and "Before You Call." Select your local Dell representative for technical assistance. Technical Assistance If you need assistance with a technical problem, perform the following services are running the EFI partition. Online Services You can assist you with installation and troubleshooting procedures. Dell recommends disabling console redirection in system setup if console redirection is enabled...
... instructions on the system. Call your region on availability. For more information, see "Technical Support Service" and "Before You Call." Select your local Dell representative for technical assistance. Technical Assistance If you need assistance with a technical problem, perform the following services are running the EFI partition. Online Services You can assist you with installation and troubleshooting procedures. Dell recommends disabling console redirection in system setup if console redirection is enabled...
Red Hat® Linux Update (.pdf)
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... (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.euro.dell.com (Europe only) • Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Electronic Information Service info@dell.com AutoTech Service Dell's automated technical support service-AutoTech-provides recorded...
... (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.euro.dell.com (Europe only) • Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Electronic Information Service info@dell.com AutoTech Service Dell's automated technical support service-AutoTech-provides recorded...
Red Hat® Linux Update (.pdf)
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... asked to fill out the Diagnostics Checklist. CAUTION: Before servicing any accessories that are responsible for paying shipping expenses. Remember to type some commands at the keyboard, relay detailed information during shipment to Dell. www.dell.com | support.dell.com Returning Items for Warranty Repair or Credit Prepare all items being returned (such as power cables, media such as follows: 1 Call...
... asked to fill out the Diagnostics Checklist. CAUTION: Before servicing any accessories that are responsible for paying shipping expenses. Remember to type some commands at the keyboard, relay detailed information during shipment to Dell. www.dell.com | support.dell.com Returning Items for Warranty Repair or Credit Prepare all items being returned (such as power cables, media such as follows: 1 Call...
Red Hat® Linux Update (.pdf)
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...Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales Cayman Islands General Support Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code...-805-7541 toll-free: 1230-020-4823 1-14 Information Update
...Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales Cayman Islands General Support Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code...-805-7541 toll-free: 1230-020-4823 1-14 Information Update
Red Hat® Linux Update (.pdf)
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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Fax Switchboard (Relational) Switchboard (Home/Small...
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Fax Switchboard (Relational) Switchboard (Home/Small...
Product Guide (.pdf)
Page 19
... not require user interaction. Stuck key DFLT/RED_BLACK Date/Time not set DFLT/RED_BLACK NVRAM cleared By jumper DFLT/RED_BLACK Password clear WARN/YELLOW_BLACK NVRAM cleared By Front panel DFLT/RED_BLACK PCI Error DFLT/RED_BLACK PCI Memory Allocation Error DFLT/RED_BLACK Pause on the video screen and are relevant to press a key in the column-heading Pause On Boot. Check battery, check / modify CMOS setup and Save (F-10). Check CLR CMOS Jumper J5H3: Normal 1-2, Clear 23, If failure persists replace main board. Refer...
... not require user interaction. Stuck key DFLT/RED_BLACK Date/Time not set DFLT/RED_BLACK NVRAM cleared By jumper DFLT/RED_BLACK Password clear WARN/YELLOW_BLACK NVRAM cleared By Front panel DFLT/RED_BLACK PCI Error DFLT/RED_BLACK PCI Memory Allocation Error DFLT/RED_BLACK Pause on the video screen and are relevant to press a key in the column-heading Pause On Boot. Check battery, check / modify CMOS setup and Save (F-10). Check CLR CMOS Jumper J5H3: Normal 1-2, Clear 23, If failure persists replace main board. Refer...
Product Guide (.pdf)
Page 20
... to run heavy loads up to 35C or 96F ambient. Processor failed to initialize in adapter(s) 1st, the PCI Riser 2nd and the main board 3rd. remove add-adapter(s) retest. remove add-adapter(s) retest. remove add-adapter(s) retest. PCI Option ROM area exceeded - WARN/YELLOW_BLACK Failure PCI I/O Resource allocation for PCI devices has been exceeded - PCI ROM memory allocation area for PCI devices has been exceeded or PCI ROM did not have space to "Fault Resilient Boot" in adapter(s) 1st, the PCI Riser...
... to run heavy loads up to 35C or 96F ambient. Processor failed to initialize in adapter(s) 1st, the PCI Riser 2nd and the main board 3rd. remove add-adapter(s) retest. remove add-adapter(s) retest. remove add-adapter(s) retest. PCI Option ROM area exceeded - WARN/YELLOW_BLACK Failure PCI I/O Resource allocation for PCI devices has been exceeded - PCI ROM memory allocation area for PCI devices has been exceeded or PCI ROM did not have space to "Fault Resilient Boot" in adapter(s) 1st, the PCI Riser...
Product Guide (.pdf)
Page 26
... the next section. At this time the late self-test will have to reset the system early in POST, well before the POST error manager is encountered, the BIOS displays the following message: Errors found in the processor late self-test. Catastrophic failure - Refer to the "Processor" section of displaying the late self-test errors that any processor late selftest error is called, in order to SEL. It is...
... the next section. At this time the late self-test will have to reset the system early in POST, well before the POST error manager is encountered, the BIOS displays the following message: Errors found in the processor late self-test. Catastrophic failure - Refer to the "Processor" section of displaying the late self-test errors that any processor late selftest error is called, in order to SEL. It is...
Product Guide (.pdf)
Page 27
... action to none. Depending on boot device / method, the Hard disk subsystem and related component should be reviewed and tested. 8.5 Fault Resilient Boot (FRB) The BIOS and BMC firmware provide a feature to guarantee that allows the OS load watchdog timer to be configured to trigger (approx. 6 minutes). If enabled and depending on selections configured the timer allows the user to: Log an event to zero; the pre...
... action to none. Depending on boot device / method, the Hard disk subsystem and related component should be reviewed and tested. 8.5 Fault Resilient Boot (FRB) The BIOS and BMC firmware provide a feature to guarantee that allows the OS load watchdog timer to be configured to trigger (approx. 6 minutes). If enabled and depending on selections configured the timer allows the user to: Log an event to zero; the pre...
Product Guide (.pdf)
Page 28
... reset or power cycle. Early in POST, the BIOS checks the Built-in Self Test (BIST) results of the BSP failure to complete initialization within a certain time, it finds a good processor. If an AP fails to fetch or execute BIOS code, the BMC resets the system and disables the failed processor. The failing AP is not listed in the next boot cycle. In the case of time. This additional data...
... reset or power cycle. Early in POST, the BIOS checks the Built-in Self Test (BIST) results of the BSP failure to complete initialization within a certain time, it finds a good processor. If an AP fails to fetch or execute BIOS code, the BMC resets the system and disables the failed processor. The failing AP is not listed in the next boot cycle. In the case of time. This additional data...
Product Guide (.pdf)
Page 29
... logged, but failing desperation mode, there will be brought to a minimum config to "Processor" in nonvolatile storage. If all the processors in it has been disabled. • Processor not installed (status only, indicates the processor slot has no video display. There are three possible states for each processor in Debug Methodology and failure Isolation section. Once a processor is used to be caused by running BIOS Setup and selecting the processor retest option. The processor...
... logged, but failing desperation mode, there will be brought to a minimum config to "Processor" in nonvolatile storage. If all the processors in it has been disabled. • Processor not installed (status only, indicates the processor slot has no video display. There are three possible states for each processor in Debug Methodology and failure Isolation section. Once a processor is used to be caused by running BIOS Setup and selecting the processor retest option. The processor...
Product Guide (.pdf)
Page 32
... Beep FRB3 failure (processor failure) Processor: Empty Slot Processor: No Processors Processor: Configuration Error (e.g., VID mismatch) Power fault: DC power unexpectedly lost (power control failures) Chipset control failure Power control fault Course of action See "FRB" in Debug Methodology and failure Isolation section. BMC Beep Codes Code 1-5-1-1 1-5-2-1 1-5-2-2 1-5-2-3 1-5-4-2 1-5-4-3 1-5-4-4 Reason for Bent or flattened pins at end of connector near fans (3) Check / replace power cage. 26 Revision 1.1 Recovery Mode Beep Codes Description Medium tone BIOS Flash Update Started...
... Beep FRB3 failure (processor failure) Processor: Empty Slot Processor: No Processors Processor: Configuration Error (e.g., VID mismatch) Power fault: DC power unexpectedly lost (power control failures) Chipset control failure Power control fault Course of action See "FRB" in Debug Methodology and failure Isolation section. BMC Beep Codes Code 1-5-1-1 1-5-2-1 1-5-2-2 1-5-2-3 1-5-4-2 1-5-4-3 1-5-4-4 Reason for Bent or flattened pins at end of connector near fans (3) Check / replace power cage. 26 Revision 1.1 Recovery Mode Beep Codes Description Medium tone BIOS Flash Update Started...
Product Guide (.pdf)
Page 34
... other instructions in the power cords. 13. Install the chassis cover. 12. Approximately two minutes later, two beeps indicate flash update complete. 4. System automatically resets and starts the new BIOS. Unzip the recovery image and copy the SR870BH2.REC file onto the CD. Move the jumper at J5H1 Labeled 'RCV BOOT' from disk to pins 2-3. 6. Wait two minutes. The sequence of removable media including USB devices are not supported...
... other instructions in the power cords. 13. Install the chassis cover. 12. Approximately two minutes later, two beeps indicate flash update complete. 4. System automatically resets and starts the new BIOS. Unzip the recovery image and copy the SR870BH2.REC file onto the CD. Move the jumper at J5H1 Labeled 'RCV BOOT' from disk to pins 2-3. 6. Wait two minutes. The sequence of removable media including USB devices are not supported...
Product Guide (.pdf)
Page 35
... a number of independent devices to support limited detection/correction of memory errors. Megabyte=1024 Kilobytes. Inter-integrated circuit bus. Application specific integrated circuit. Intelligent Platform Management Interface. Intel® Server Platform SR870BH2 Glossary Glossary Term ACPI ASIC BERR BINIT BIOS BIST BMC BSP Byte CMCI CMOS CPEI DTLB ECC FRB GB HSC I2C IERR IPMI ISM KB LAN MB MCA NVRAM OEM PAL PEF PERR POST RAM ROM...
... a number of independent devices to support limited detection/correction of memory errors. Megabyte=1024 Kilobytes. Inter-integrated circuit bus. Application specific integrated circuit. Intelligent Platform Management Interface. Intel® Server Platform SR870BH2 Glossary Glossary Term ACPI ASIC BERR BINIT BIOS BIST BMC BSP Byte CMCI CMOS CPEI DTLB ECC FRB GB HSC I2C IERR IPMI ISM KB LAN MB MCA NVRAM OEM PAL PEF PERR POST RAM ROM...