Reference and Installation Guide (.pdf)
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... Architecture 64-bit (nonparity) or 72-bit (parity) EDO, interleaved DIMM sockets two; A-2 Dell OptiPlex Gn and Gn+ Low-Profile Systems Reference and Installation Guide Table A-1. gold contacts DIMM capacities 16-, 32-, 64-, and 128-MB EDO, parity or nonparity Standard RAM 16 MB NOTE: For the full name of an abbreviation or acronym used...
... Architecture 64-bit (nonparity) or 72-bit (parity) EDO, interleaved DIMM sockets two; A-2 Dell OptiPlex Gn and Gn+ Low-Profile Systems Reference and Installation Guide Table A-1. gold contacts DIMM capacities 16-, 32-, 64-, and 128-MB EDO, parity or nonparity Standard RAM 16 MB NOTE: For the full name of an abbreviation or acronym used...
Reference and Installation Guide (.pdf)
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Technical Specifications A-3 Technical Specifications (continued) Memory (continued) Maximum RAM 256 MB Cache memory 512-KB L2 cache BIOS address F0000h Drives Externally accessible bays one 15-hole connector PS/2-style keyboard 6-pin mini-DIN ...
Technical Specifications A-3 Technical Specifications (continued) Memory (continued) Maximum RAM 256 MB Cache memory 512-KB L2 cache BIOS address F0000h Drives Externally accessible bays one 15-hole connector PS/2-style keyboard 6-pin mini-DIN ...
Diagnostics and Troubleshooting Guide (.pdf)
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Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-1 Starting the Dell Diagnostics 4-2 How to Use the Dell Diagnostics 4-3 Confirming the System Configuration Information 4-4 How to Use the Menu 4-5 Main Menu Categories 4-5 Run... for Error Messages 4-8 Test Limits 4-8 About 4-8 Key-Help 4-8 Quit 4-8 Tests in the Dell Diagnostics 4-9 Error Messages 4-12 RAM Test Group 4-12 Subtests 4-12 Why Run a RAM Test 4-12 System Set Test Group 4-12 Subtests 4-12 Why Run a System Set Test 4-...
Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-1 Starting the Dell Diagnostics 4-2 How to Use the Dell Diagnostics 4-3 Confirming the System Configuration Information 4-4 How to Use the Menu 4-5 Main Menu Categories 4-5 Run... for Error Messages 4-8 Test Limits 4-8 About 4-8 Key-Help 4-8 Quit 4-8 Tests in the Dell Diagnostics 4-9 Error Messages 4-12 RAM Test Group 4-12 Subtests 4-12 Why Run a RAM Test 4-12 System Set Test Group 4-12 Subtests 4-12 Why Run a System Set Test 4-...
Diagnostics and Troubleshooting Guide (.pdf)
Page 32
... Restore the data to immediately back up your data and replace your hard-disk drive by calling your hard-disk drive. Run the RAM Test Group and the Keyboard Con- If a replacement drive is not immediately available and the drive is operating outside of an abbreviation or...controller may be done only after you have backed up your data and replace your support desk or Dell Computer Corporation. NOTE: For the full name of normal specifications. "Running the Dell Diagnostics." The drive has returned a parameter from the system. Once your computer finishes booting, immediately ...
... Restore the data to immediately back up your data and replace your hard-disk drive by calling your hard-disk drive. Run the RAM Test Group and the Keyboard Con- If a replacement drive is not immediately available and the drive is operating outside of an abbreviation or...controller may be done only after you have backed up your data and replace your support desk or Dell Computer Corporation. NOTE: For the full name of normal specifications. "Running the Dell Diagnostics." The drive has returned a parameter from the system. Once your computer finishes booting, immediately ...
Diagnostics and Troubleshooting Guide (.pdf)
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...for instructions on obtaining tected mode technical assistance. 4-3-1 Memory failure above address 0FFFFh Run the RAM Test Group in the Dell Diagnostics. Table 2-2. See Chapter 4, "Running the Dell Diagnostics." 3-4-3 Search for instructions on obtaining technical assistance. 4-4-1 Serial or parallel port test...Chapter 7, "Getting Help," for video ROM failure Run the Video Test Group in pro- See Chapter 4, "Running the Dell Diagnostics." 4-4-2 Failure to shadowed memory. Messages and Codes 2-11 System Beep Codes (continued) Code Cause Action 3-3-2 NVRAM ...
...for instructions on obtaining tected mode technical assistance. 4-3-1 Memory failure above address 0FFFFh Run the RAM Test Group in the Dell Diagnostics. Table 2-2. See Chapter 4, "Running the Dell Diagnostics." 3-4-3 Search for instructions on obtaining technical assistance. 4-4-1 Serial or parallel port test...Chapter 7, "Getting Help," for video ROM failure Run the Video Test Group in pro- See Chapter 4, "Running the Dell Diagnostics." 4-4-2 Failure to shadowed memory. Messages and Codes 2-11 System Beep Codes (continued) Code Cause Action 3-3-2 NVRAM ...
Diagnostics and Troubleshooting Guide (.pdf)
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System Beep Codes (continued) Code Cause Action 5-1-2 BIOS update error-no RAM in system See "Troubleshooting System Memory" in Chapter 6. 5-1-3 BIOS update error-external video card detected If a video expansion card is not resolved, ...see the abbreviation and acronym list that precedes the Index. 2-12 Diagnostics and Troubleshooting Guide See Chapter 4, "Running the Dell Diagnostics." 6-1-4 CMOS Register Test failure Run the System Set Test Group in video subsystem. If the problem is installed, disconnect the video expansion card and...
System Beep Codes (continued) Code Cause Action 5-1-2 BIOS update error-no RAM in system See "Troubleshooting System Memory" in Chapter 6. 5-1-3 BIOS update error-external video card detected If a video expansion card is not resolved, ...see the abbreviation and acronym list that precedes the Index. 2-12 Diagnostics and Troubleshooting Guide See Chapter 4, "Running the Dell Diagnostics." 6-1-4 CMOS Register Test failure Run the System Set Test Group in video subsystem. If the problem is installed, disconnect the video expansion card and...
Diagnostics and Troubleshooting Guide (.pdf)
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... video controller, the keyboard controller, and other key components • Basic input/output system (BIOS) configuration information temporarily saved in RAM Do not be concerned if the System Configuration area does not list the names of all the components or devices you know are ...[NVRAM]) that tells the computer where to send outgoing information and where to look for incoming information. Dell Computer Corporation Dell System Diagnostics Version X.XX Available Test Groups RAM System Set Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial/...
... video controller, the keyboard controller, and other key components • Basic input/output system (BIOS) configuration information temporarily saved in RAM Do not be concerned if the System Configuration area does not list the names of all the components or devices you know are ...[NVRAM]) that tells the computer where to send outgoing information and where to look for incoming information. Dell Computer Corporation Dell System Diagnostics Version X.XX Available Test Groups RAM System Set Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial/...
Diagnostics and Troubleshooting Guide (.pdf)
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...the result file already exists, new error messages are changed by typing in effect during all of messages generated. Test Limits NOTE: The Dell Diagnostics sets default limits on all error messages appear only on the hard-disk drive. The only reason to the operating system environment, ...remove your operating system environment. For example, memory address limits specified for the RAM Test Group are added to the computer's memory that you select Test Limits for a highlighted test group (from the Main menu) or a ...
...the result file already exists, new error messages are changed by typing in effect during all of messages generated. Test Limits NOTE: The Dell Diagnostics sets default limits on all error messages appear only on the hard-disk drive. The only reason to the operating system environment, ...remove your operating system environment. For example, memory address limits specified for the RAM Test Group are added to the computer's memory that you select Test Limits for a highlighted test group (from the Main menu) or a ...
Diagnostics and Troubleshooting Guide (.pdf)
Page 51
...stating Component not present (or disabled). USB Register Test Checks the onboard registers of memory-resident instructions. Running the Dell Diagnostics 4-9 Coprocessor Calculation Test Coprocessor Error Exception Test Tests the math coprocessor that may interfere with multiprocessors, confirms that.... NOTES: Not all memory is internal to the microprocessor. Dell Diagnostics Tests Test Groups Subtests Description RAM Quick Memory Test Comprehensive Memory Test Secondary Cache Memory Test Tests the RAM and cache. (Some computers include expanded or extended memory; ...
...stating Component not present (or disabled). USB Register Test Checks the onboard registers of memory-resident instructions. Running the Dell Diagnostics 4-9 Coprocessor Calculation Test Coprocessor Error Exception Test Tests the math coprocessor that may interfere with multiprocessors, confirms that.... NOTES: Not all memory is internal to the microprocessor. Dell Diagnostics Tests Test Groups Subtests Description RAM Quick Memory Test Comprehensive Memory Test Secondary Cache Memory Test Tests the RAM and cache. (Some computers include expanded or extended memory; ...
Diagnostics and Troubleshooting Guide (.pdf)
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...to remove CDs and tape cartridges from SCSI devices and to display information about the types of the audio chip set. Dell Diagnostics Tests (continued) Subtests Description Parallel Internal Test Parallel External Loopback Test Parallel External Interrupt Test Parallel Printer Pattern Test Tests...and speakers. NOTES: Not all the SCSI devices attached to transmit and receive data. Running the Dell Diagnostics 4-11 Registers Test Internal Loopback Test External Loopback Test Shared RAM Test Display Information Tests the read and write access capability to them . Also can be used...
...to remove CDs and tape cartridges from SCSI devices and to display information about the types of the audio chip set. Dell Diagnostics Tests (continued) Subtests Description Parallel Internal Test Parallel External Loopback Test Parallel External Interrupt Test Parallel Printer Pattern Test Tests...and speakers. NOTES: Not all the SCSI devices attached to transmit and receive data. Running the Dell Diagnostics 4-11 Registers Test Internal Loopback Test External Loopback Test Shared RAM Test Display Information Tests the read and write access capability to them . Also can be used...
Diagnostics and Troubleshooting Guide (.pdf)
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... and reliability of these messages can be resolved only with Dell technical assistance. On systems without flash 4-12 Diagnostics and Troubleshooting Guide For instructions on a copy of the Diagnostics Checklist found in RAM. RAM Test Group The RAM Test Group subtests check all available RAM. able and must be happening in Chapter 7, "Getting Help." Why...
... and reliability of these messages can be resolved only with Dell technical assistance. On systems without flash 4-12 Diagnostics and Troubleshooting Guide For instructions on a copy of the Diagnostics Checklist found in RAM. RAM Test Group The RAM Test Group subtests check all available RAM. able and must be happening in Chapter 7, "Getting Help." Why...
Diagnostics and Troubleshooting Guide (.pdf)
Page 55
... speed-switching device on the system board. • Multiprocessor Test For systems with multiprocessors, confirms that are not tested elsewhere in the Dell Diagnostics. The following symptoms usually suggest a problem with an EISA bus. • DMA Controller Test Tests the direct memory access (DMA...are tested by software are tested. • Interrupt Controller Test Generates an interrupt on a copy of the universal serial bus (USB) interface. RAM, performs a data pattern and address uniqueness test. Only the functions that can be accessed. • You get parity errors or page fault...
... speed-switching device on the system board. • Multiprocessor Test For systems with multiprocessors, confirms that are not tested elsewhere in the Dell Diagnostics. The following symptoms usually suggest a problem with an EISA bus. • DMA Controller Test Tests the direct memory access (DMA...are tested by software are tested. • Interrupt Controller Test Generates an interrupt on a copy of the universal serial bus (USB) interface. RAM, performs a data pattern and address uniqueness test. Only the functions that can be accessed. • You get parity errors or page fault...
Diagnostics and Troubleshooting Guide (.pdf)
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If these problems may be confusing, so Dell suggests running a subtest in the Diskette Drives Test Group: • An error ...problems are as likely to four hard-disk drives (two on the diskette can be intermittent. Three sources of RAM-related problems include the configuration of a program (which changes the function of the mouse or touch pad), memory...damaged. • A mouse button or the touch pad does not work at each channel) of up to originate in RAM as Sidekick or ProKey, and failure of a device driver (the software that controls the function of the button (or ...
If these problems may be confusing, so Dell suggests running a subtest in the Diskette Drives Test Group: • An error ...problems are as likely to four hard-disk drives (two on the diskette can be intermittent. Three sources of RAM-related problems include the configuration of a program (which changes the function of the mouse or touch pad), memory...damaged. • A mouse button or the touch pad does not work at each channel) of up to originate in RAM as Sidekick or ProKey, and failure of a device driver (the software that controls the function of the button (or ...
Diagnostics and Troubleshooting Guide (.pdf)
Page 63
...run to transmit and receive data. Some controllers do not support shared RAM tests. • Display Information Displays addresses and configuration information about ...controller (NIC). If the connection is not applicable. • Shared RAM Test Performs a memory test on the local area network (LAN). Audio...and if the test group is run in first-out (FIFO)-shared RAM, writes a data pattern to all locations and reads the pattern ...by verifying that may be used for systems with memorymapped shared RAM. The Registers Test subtest checks the interrupt generation capability of an...
...run to transmit and receive data. Some controllers do not support shared RAM tests. • Display Information Displays addresses and configuration information about ...controller (NIC). If the connection is not applicable. • Shared RAM Test Performs a memory test on the local area network (LAN). Audio...and if the test group is run in first-out (FIFO)-shared RAM, writes a data pattern to all locations and reads the pattern ...by verifying that may be used for systems with memorymapped shared RAM. The Registers Test subtest checks the interrupt generation capability of an...
Diagnostics and Troubleshooting Guide (.pdf)
Page 64
... synthesize sounds and play sampled sounds through the built-in speakers • Analog Sound Playback Test Tests whether the system can exchange signals • FIFO RAM Test Checks the read/write capabilities and status of the audio controller • Initial Reset Status Test Verifies the reset values of the extended registers...
... synthesize sounds and play sampled sounds through the built-in speakers • Analog Sound Playback Test Tests whether the system can exchange signals • FIFO RAM Test Checks the read/write capabilities and status of the audio controller • Initial Reset Status Test Verifies the reset values of the extended registers...
Diagnostics and Troubleshooting Guide (.pdf)
Page 73
... the problem resolved? Yes. Remove all of these steps to step 2. Go to step 8. Run the RAM Test Group in step 11, and repeat steps 12 and 13. 17. No. Remove the Dell Diagnostics Diskette from a defective SIMM in the System Setup program is set to On, the Num Lock indicator...Repeat steps 15, 16, and 17 for instructions. 12. Replace the computer cover, reconnect the system to step 3. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in step 11. Yes. No. Go to AC power, and turn off . Yes. When you removed in the...
... the problem resolved? Yes. Remove all of these steps to step 2. Go to step 8. Run the RAM Test Group in step 11, and repeat steps 12 and 13. 17. No. Remove the Dell Diagnostics Diskette from a defective SIMM in the System Setup program is set to On, the Num Lock indicator...Repeat steps 15, 16, and 17 for instructions. 12. Replace the computer cover, reconnect the system to step 3. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in step 11. Yes. No. Go to AC power, and turn off . Yes. When you removed in the...
Diagnostics and Troubleshooting Guide (.pdf)
Page 74
...Lock indicators on the keyboard remain on the keyboard. Is the problem resolved? Yes. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in the safety instructions at the front of the computer. Yes. Before you begin,...video logic of this guide. 5. Remove the computer cover. CAUTION: See "Protecting Against Electrostatic Discharge" in the Dell Diagnostics. (See Chapter 4, "Running the Dell Diagnostics.") Do the tests complete successfully? Yes. Turn off the system, including any telephone or telecommunication lines and ...
...Lock indicators on the keyboard remain on the keyboard. Is the problem resolved? Yes. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in the safety instructions at the front of the computer. Yes. Before you begin,...video logic of this guide. 5. Remove the computer cover. CAUTION: See "Protecting Against Electrostatic Discharge" in the Dell Diagnostics. (See Chapter 4, "Running the Dell Diagnostics.") Do the tests complete successfully? Yes. Turn off the system, including any telephone or telecommunication lines and ...
Diagnostics and Troubleshooting Guide (.pdf)
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... random-access memory Operating System/2 one-time programmable programmable array logic Peripheral Component Interconnect Abbreviation or Acronym PCMCIA PGA POST ppm PQFP PS/2 PVC QIC RAM RAMDAC REN RFI RGB ROM rpm RTC SCSI sec SIMM SRAM SVGA TFT tpi TSR TV Description Personal Computer Memory Card International Association pin grid...
... random-access memory Operating System/2 one-time programmable programmable array logic Peripheral Component Interconnect Abbreviation or Acronym PCMCIA PGA POST ppm PQFP PS/2 PVC QIC RAM RAMDAC REN RFI RGB ROM rpm RTC SCSI sec SIMM SRAM SVGA TFT tpi TSR TV Description Personal Computer Memory Card International Association pin grid...
Diagnostics and Troubleshooting Guide (.pdf)
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M Main menu categories, 4-5, 4-6, 4-8 math coprocessor System Set Test Group, 4-13 testing, 4-13 memory checking for address conflicts, 3-3 conventional, 3-1 expanded, 3-1 extended, 3-1 RAM Test Group, 4-12 troubleshooting, 6-5 messages about, 2-1 beep codes, system, 2-1, 2-9 Dell Diagnostics, 4-12 error messages, 3-2 system, 2-1 warning, 2-13 monitor, troubleshooting, 5-1 Mouse Test, 4-15 N Network Interface Test Group, 4-21 nonvolatile random-access memory, 2-13...
M Main menu categories, 4-5, 4-6, 4-8 math coprocessor System Set Test Group, 4-13 testing, 4-13 memory checking for address conflicts, 3-3 conventional, 3-1 expanded, 3-1 extended, 3-1 RAM Test Group, 4-12 troubleshooting, 6-5 messages about, 2-1 beep codes, system, 2-1, 2-9 Dell Diagnostics, 4-12 error messages, 3-2 system, 2-1 warning, 2-13 monitor, troubleshooting, 5-1 Mouse Test, 4-15 N Network Interface Test Group, 4-21 nonvolatile random-access memory, 2-13...
Diagnostics and Troubleshooting Guide (.pdf)
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R RAM, 4-20 RAM Test Group, 4-12 returns, 7-5 Run Main menu category, 4-5 S safety instructions for preventing ESD, vi general, v safety precautions for preventing electrostatic discharge, 6-1...16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about, 4-4 confirming with Dell Diagnostics, 4-4 system documentation, 7-3 system memory troubleshooting, 6-5 system messages about, 2-1 solving problems indicated by, 2-1 System Set Test Group, 4-12 System Setup program, 1-4 T ...
R RAM, 4-20 RAM Test Group, 4-12 returns, 7-5 Run Main menu category, 4-5 S safety instructions for preventing ESD, vi general, v safety precautions for preventing electrostatic discharge, 6-1...16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about, 4-4 confirming with Dell Diagnostics, 4-4 system documentation, 7-3 system memory troubleshooting, 6-5 system messages about, 2-1 solving problems indicated by, 2-1 System Set Test Group, 4-12 System Setup program, 1-4 T ...
