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... sockets two; gold contacts DIMM capacities 16-, 32-, 64-, and 128-MB EDO, parity or nonparity Standard RAM 16 MB NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User's Guide. A-2 Dell OptiPlex Gn and Gn+ Low-Profile Systems Reference and Installation Guide
... sockets two; gold contacts DIMM capacities 16-, 32-, 64-, and 128-MB EDO, parity or nonparity Standard RAM 16 MB NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User's Guide. A-2 Dell OptiPlex Gn and Gn+ Low-Profile Systems Reference and Installation Guide
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Table A-1. Technical Specifications A-3 Technical Specifications (continued) Memory (continued) Maximum RAM 256 MB Cache memory 512-KB L2 cache BIOS address F0000h Drives Externally accessible bays one 15-hole connector PS/2-style keyboard 6-pin mini-DIN ...
Table A-1. Technical Specifications A-3 Technical Specifications (continued) Memory (continued) Maximum RAM 256 MB Cache memory 512-KB L2 cache BIOS address F0000h Drives Externally accessible bays one 15-hole connector PS/2-style keyboard 6-pin mini-DIN ...
Diagnostics and Troubleshooting Guide (.pdf)
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Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-1 Starting the Dell Diagnostics 4-2 How to Use the Dell Diagnostics 4-3 Confirming the System Configuration Information 4-4 How to Use the Menu 4-5 Main Menu Categories 4-5 Run... for Error Messages 4-8 Test Limits 4-8 About 4-8 Key-Help 4-8 Quit 4-8 Tests in the Dell Diagnostics 4-9 Error Messages 4-12 RAM Test Group 4-12 Subtests 4-12 Why Run a RAM Test 4-12 System Set Test Group 4-12 Subtests 4-12 Why Run a System Set Test 4-...
Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-1 Starting the Dell Diagnostics 4-2 How to Use the Dell Diagnostics 4-3 Confirming the System Configuration Information 4-4 How to Use the Menu 4-5 Main Menu Categories 4-5 Run... for Error Messages 4-8 Test Limits 4-8 About 4-8 Key-Help 4-8 Quit 4-8 Tests in the Dell Diagnostics 4-9 Error Messages 4-12 RAM Test Group 4-12 Subtests 4-12 Why Run a RAM Test 4-12 System Set Test Group 4-12 Subtests 4-12 Why Run a System Set Test 4-...
Diagnostics and Troubleshooting Guide (.pdf)
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... error conditions for status information. It is advisable to immediately back up your data and replace your support desk or Dell Computer Corporation. Run the RAM Test Group and the Keyboard Con- NOTE: For the full name of normal specifications. See Chapter 4, or DIMMs ...2-1. If a replacement drive is not immediately available and the drive is operating outside of an abbreviation or acronym used in the Dell Diagnostics. System Messages (continued) Message Cause Action Unexpected interrupt in protected mode The keyboard controller may be done only after you have...
... error conditions for status information. It is advisable to immediately back up your data and replace your support desk or Dell Computer Corporation. Run the RAM Test Group and the Keyboard Con- NOTE: For the full name of normal specifications. See Chapter 4, or DIMMs ...2-1. If a replacement drive is not immediately available and the drive is operating outside of an abbreviation or acronym used in the Dell Diagnostics. System Messages (continued) Message Cause Action Unexpected interrupt in protected mode The keyboard controller may be done only after you have...
Diagnostics and Troubleshooting Guide (.pdf)
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...Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 4-2-4 Unexpected interrupt in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." Messages and Codes 2-11 Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining technical...," for instructions on obtaining tected mode technical assistance. 4-3-1 Memory failure above address 0FFFFh Run the RAM Test Group in pro- See Chapter 4, "Running the Dell Diagnostics." 4-3-3 Timer-chip counter 2 failure Otherwise, see Chapter 7, "Getting Help," for instructions ...
...Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining technical assistance. 4-2-4 Unexpected interrupt in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." Messages and Codes 2-11 Otherwise, see Chapter 7, "Getting Help," for instructions on obtaining technical...," for instructions on obtaining tected mode technical assistance. 4-3-1 Memory failure above address 0FFFFh Run the RAM Test Group in pro- See Chapter 4, "Running the Dell Diagnostics." 4-3-3 Timer-chip counter 2 failure Otherwise, see Chapter 7, "Getting Help," for instructions ...
Diagnostics and Troubleshooting Guide (.pdf)
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... failure Run the System Set Test Group in Chapter 6. See Chapter 4, "Running the Dell Diagnostics." 6-2-3 No SIMM or DIMM installed See "Troubleshooting System Memory" in the Dell Diagnostics. System Beep Codes (continued) Code Cause Action 5-1-2 BIOS update error-no RAM in system See "Troubleshooting System Memory" in Chapter 6. 5-1-3 BIOS update error-external video...
... failure Run the System Set Test Group in Chapter 6. See Chapter 4, "Running the Dell Diagnostics." 6-2-3 No SIMM or DIMM installed See "Troubleshooting System Memory" in the Dell Diagnostics. System Beep Codes (continued) Code Cause Action 5-1-2 BIOS update error-no RAM in system See "Troubleshooting System Memory" in Chapter 6. 5-1-3 BIOS update error-external video...
Diagnostics and Troubleshooting Guide (.pdf)
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... in the System Configuration area on your screen should reflect the hardware configuration of your computer system. Dell Computer Corporation Dell System Diagnostics Version X.XX Available Test Groups RAM System Set Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial.... The following sources supply this configuration information for incoming information. Press Q to your system configuration information and displays it in RAM Do not be concerned if the System Configuration area does not list the names of all the components or devices you boot ...
... in the System Configuration area on your screen should reflect the hardware configuration of your computer system. Dell Computer Corporation Dell System Diagnostics Version X.XX Available Test Groups RAM System Set Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial.... The following sources supply this configuration information for incoming information. Press Q to your system configuration information and displays it in RAM Do not be concerned if the System Configuration area does not list the names of all the components or devices you boot ...
Diagnostics and Troubleshooting Guide (.pdf)
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... sets default limits on a diskette that you insert into drive A when prompted. After you are satisfied with the limits, return to the Dell Diagnostics main screen by pressing the plus (+) or minus (-) keys to change the default would be to the screen. About About in the Main ... menu) or a subtest (from the Main menu exits the diagnostics and returns you to designate limits. For example, memory address limits specified for the RAM Test Group are written to the result file used to increase or decrease the given limit. Output Device for Status Messages." If you choose the...
... sets default limits on a diskette that you insert into drive A when prompted. After you are satisfied with the limits, return to the Dell Diagnostics main screen by pressing the plus (+) or minus (-) keys to change the default would be to the screen. About About in the Main ... menu) or a subtest (from the Main menu exits the diagnostics and returns you to designate limits. For example, memory address limits specified for the RAM Test Group are written to the result file used to increase or decrease the given limit. Output Device for Status Messages." If you choose the...
Diagnostics and Troubleshooting Guide (.pdf)
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... the ability of a USB controller to process a simple set of these tests appear for each test group. Running the Dell Diagnostics 4-9 The diagnostics is internal to the microprocessor. USB Register Test Checks the onboard registers of an abbreviation or acronym ..., computer timer, NVRAM, speaker controller, cache, and EISA configuration RAM chip, as appropriate. Dell Diagnostics Tests Test Groups Subtests Description RAM Quick Memory Test Comprehensive Memory Test Secondary Cache Memory Test Tests the RAM and cache. (Some computers include expanded or extended memory; all ...
... the ability of a USB controller to process a simple set of these tests appear for each test group. Running the Dell Diagnostics 4-9 The diagnostics is internal to the microprocessor. USB Register Test Checks the onboard registers of an abbreviation or acronym ..., computer timer, NVRAM, speaker controller, cache, and EISA configuration RAM chip, as appropriate. Dell Diagnostics Tests Test Groups Subtests Description RAM Quick Memory Test Comprehensive Memory Test Secondary Cache Memory Test Tests the RAM and cache. (Some computers include expanded or extended memory; all ...
Diagnostics and Troubleshooting Guide (.pdf)
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...Reset Test Compatibility ID Test Interrupt Test DMA Test FIFO RAM Test Initial Reset Status Test Internal Register Test Dual Channel Test Tests the operation of the internal microphone and speakers. Running the Dell Diagnostics 4-11 FM Sound Playback Test Analog Sound Playback ...Test Eject Removable Media Display Information Tests any installed SCSI host adapters and all of the NIC to the NIC registers. Dell Diagnostics Tests (continued) Subtests Description Parallel Internal Test Parallel External Loopback Test Parallel External Interrupt Test Parallel Printer Pattern Test...
...Reset Test Compatibility ID Test Interrupt Test DMA Test FIFO RAM Test Initial Reset Status Test Internal Register Test Dual Channel Test Tests the operation of the internal microphone and speakers. Running the Dell Diagnostics 4-11 FM Sound Playback Test Analog Sound Playback ...Test Eject Removable Media Display Information Tests any installed SCSI host adapters and all of the NIC to the NIC registers. Dell Diagnostics Tests (continued) Subtests Description Parallel Internal Test Parallel External Loopback Test Parallel External Interrupt Test Parallel Printer Pattern Test...
Diagnostics and Troubleshooting Guide (.pdf)
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... Group subtests check all available RAM. Faulty memory can confirm that the software is functioning properly by moving it to another computer and running as the following symptoms, run a test group or subtest in the Dell Diagnostics, error messages may not, at first glance, appear to ...) is properly setting and clearing individual bits in RAM and whether the RAM read and write operations are not covered in this chapter because the errors that you can be resolved only with Dell technical assistance. able and must be rebooted), especially at different places and times in different...
... Group subtests check all available RAM. Faulty memory can confirm that the software is functioning properly by moving it to another computer and running as the following symptoms, run a test group or subtest in the Dell Diagnostics, error messages may not, at first glance, appear to ...) is properly setting and clearing individual bits in RAM and whether the RAM read and write operations are not covered in this chapter because the errors that you can be resolved only with Dell technical assistance. able and must be rebooted), especially at different places and times in different...
Diagnostics and Troubleshooting Guide (.pdf)
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... Test Checks the onboard registers of the universal serial bus (USB) interface. These errors are not tested elsewhere in the Dell Diagnostics. RAM, performs a data pattern and address uniqueness test. The System Set subtests double-check many system board components, such as ...Error Exception Test Verifies the math coprocessor's ability to handle errors and to send IRQs to a particular system board component. Running the Dell Diagnostics 4-13 The following symptoms usually suggest a problem with a component or subassembly that warrants running a System Set subtest: •...
... Test Checks the onboard registers of the universal serial bus (USB) interface. These errors are not tested elsewhere in the Dell Diagnostics. RAM, performs a data pattern and address uniqueness test. The System Set subtests double-check many system board components, such as ...Error Exception Test Verifies the math coprocessor's ability to handle errors and to send IRQs to a particular system board component. Running the Dell Diagnostics 4-13 The following symptoms usually suggest a problem with a component or subassembly that warrants running a System Set subtest: •...
Diagnostics and Troubleshooting Guide (.pdf)
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...; Write Test Positions the read/write heads at each cylinder of the diskette and verifies that all tracks on the diskette can be confusing, so Dell suggests running a subtest in the Diskette Drives Test Group: • An error message appears on the screen stating that the computer cannot read ... Group The subtests in the Diskette Drives Test Group allow you press a mouse button or the touch pad is human error-typing a command in RAM as Sidekick or ProKey, and failure of the diskette for the Mouse Test Group. Very often, a diskette drive problem may be intermittent. Three ...
...; Write Test Positions the read/write heads at each cylinder of the diskette and verifies that all tracks on the diskette can be confusing, so Dell suggests running a subtest in the Diskette Drives Test Group: • An error message appears on the screen stating that the computer cannot read ... Group The subtests in the Diskette Drives Test Group allow you press a mouse button or the touch pad is human error-typing a command in RAM as Sidekick or ProKey, and failure of the diskette for the Mouse Test Group. Very often, a diskette drive problem may be intermittent. Three ...
Diagnostics and Troubleshooting Guide (.pdf)
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... controller into its various internal loopback modes and tests its ability to perform this test. Some controllers do not support shared RAM tests. • Display Information Displays addresses and configuration information about the NIC. This subtest also tests interrupt generation and registerspecific...functioning, and if the test group is operating in a network, the network connection should be run in your system Running the Dell Diagnostics 4-21 If the connection is good, the Network Interface Test Group can be encountered while the system is required to transmit...
... controller into its various internal loopback modes and tests its ability to perform this test. Some controllers do not support shared RAM tests. • Display Information Displays addresses and configuration information about the NIC. This subtest also tests interrupt generation and registerspecific...functioning, and if the test group is operating in a network, the network connection should be run in your system Running the Dell Diagnostics 4-21 If the connection is good, the Network Interface Test Group can be encountered while the system is required to transmit...
Diagnostics and Troubleshooting Guide (.pdf)
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... and audio controller can play them through the built-in speakers • Analog Sound Playback Test Tests whether the system can exchange signals • FIFO RAM Test Checks the read/write capabilities and status of the audio controller • Initial Reset Status Test Verifies the reset values of the extended registers...
... and audio controller can play them through the built-in speakers • Analog Sound Playback Test Tests whether the system can exchange signals • FIFO RAM Test Checks the read/write capabilities and status of the audio controller • Initial Reset Status Test Verifies the reset values of the extended registers...
Diagnostics and Troubleshooting Guide (.pdf)
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.... 15. Correct the system board's configuration jumper settings. Go to step 2. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in step 11. Run the RAM Test Group in the System Setup program is installed). Do the tests complete successfully? If ...and reboot the system. See Chapter 7, "Getting Help," for information on . 13. Turn off . If the Num Lock category in the Dell Diagnostics. Repeat steps 15, 16, and 17 for each of the remaining expansion cards that you reinstalled all expansion cards except the hard-disk ...
.... 15. Correct the system board's configuration jumper settings. Go to step 2. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in step 11. Run the RAM Test Group in the System Setup program is installed). Do the tests complete successfully? If ...and reboot the system. See Chapter 7, "Getting Help," for information on . 13. Turn off . If the Num Lock category in the Dell Diagnostics. Repeat steps 15, 16, and 17 for each of the remaining expansion cards that you reinstalled all expansion cards except the hard-disk ...
Diagnostics and Troubleshooting Guide (.pdf)
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... installed, which of the following procedure troubleshoots problems with one of the problem. 6-6 Diagnostics and Troubleshooting Guide Yes. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in socket A with the video memory and video logic only. Remove the computer cover. Go to determine whether...
... installed, which of the following procedure troubleshoots problems with one of the problem. 6-6 Diagnostics and Troubleshooting Guide Yes. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in socket A with the video memory and video logic only. Remove the computer cover. Go to determine whether...
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... random-access memory Operating System/2 one-time programmable programmable array logic Peripheral Component Interconnect Abbreviation or Acronym PCMCIA PGA POST ppm PQFP PS/2 PVC QIC RAM RAMDAC REN RFI RGB ROM rpm RTC SCSI sec SIMM SRAM SVGA TFT tpi TSR TV Description Personal Computer Memory Card International Association pin grid...
... random-access memory Operating System/2 one-time programmable programmable array logic Peripheral Component Interconnect Abbreviation or Acronym PCMCIA PGA POST ppm PQFP PS/2 PVC QIC RAM RAMDAC REN RFI RGB ROM rpm RTC SCSI sec SIMM SRAM SVGA TFT tpi TSR TV Description Personal Computer Memory Card International Association pin grid...
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M Main menu categories, 4-5, 4-6, 4-8 math coprocessor System Set Test Group, 4-13 testing, 4-13 memory checking for address conflicts, 3-3 conventional, 3-1 expanded, 3-1 extended, 3-1 RAM Test Group, 4-12 troubleshooting, 6-5 messages about, 2-1 beep codes, system, 2-1, 2-9 Dell Diagnostics, 4-12 error messages, 3-2 system, 2-1 warning, 2-13 monitor, troubleshooting, 5-1 Mouse Test, 4-15 N Network Interface Test Group, 4-21 nonvolatile random-access memory, 2-13...
M Main menu categories, 4-5, 4-6, 4-8 math coprocessor System Set Test Group, 4-13 testing, 4-13 memory checking for address conflicts, 3-3 conventional, 3-1 expanded, 3-1 extended, 3-1 RAM Test Group, 4-12 troubleshooting, 6-5 messages about, 2-1 beep codes, system, 2-1, 2-9 Dell Diagnostics, 4-12 error messages, 3-2 system, 2-1 warning, 2-13 monitor, troubleshooting, 5-1 Mouse Test, 4-15 N Network Interface Test Group, 4-21 nonvolatile random-access memory, 2-13...
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R RAM, 4-20 RAM Test Group, 4-12 returns, 7-5 Run Main menu category, 4-5 S safety instructions for preventing ESD, vi general, v safety precautions for preventing electrostatic discharge, 6-1...16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about, 4-4 confirming with Dell Diagnostics, 4-4 system documentation, 7-3 system memory troubleshooting, 6-5 system messages about, 2-1 solving problems indicated by, 2-1 System Set Test Group, 4-12 System Setup program, 1-4 T ...
R RAM, 4-20 RAM Test Group, 4-12 returns, 7-5 Run Main menu category, 4-5 S safety instructions for preventing ESD, vi general, v safety precautions for preventing electrostatic discharge, 6-1...16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about, 4-4 confirming with Dell Diagnostics, 4-4 system documentation, 7-3 system memory troubleshooting, 6-5 system messages about, 2-1 solving problems indicated by, 2-1 System Set Test Group, 4-12 System Setup program, 1-4 T ...