User Guide
Page 7
... Computer Memory Problems 181 System Board Problems 182 Resetting a Damaged System Board 183 Dell Diagnostics 184 When to Use the Dell Diagnostics 184 Features 184 Before You Start Testing 184 Running the Dell Diagnostics 185 Advanced Testing 187 Advanced Testing Help Menu 188 Messages and Codes 189 Computer Messages 189 Computer Beep Codes 196 Contents vii
... Computer Memory Problems 181 System Board Problems 182 Resetting a Damaged System Board 183 Dell Diagnostics 184 When to Use the Dell Diagnostics 184 Features 184 Before You Start Testing 184 Running the Dell Diagnostics 185 Advanced Testing 187 Advanced Testing Help Menu 188 Messages and Codes 189 Computer Messages 189 Computer Beep Codes 196 Contents vii
User Guide
Page 165
... external monitor is blank, the computer may be in close proximity to the electrical outlet. 4 Turn on the computer. Yes. Contact Dell for interference: electrical appliances on the same circuit or operating in suspend or hibernate mode. The problem is resolved. The computer may be...message A series of the computer light up? Does the power light on the front of beeps on computer startup See "Resetting a Damaged System Board" See "Messages and Codes" See "Messages and Codes" Power Problems Basic Checks: • Test the electrical outlet: ensure that the electrical outlet...
... external monitor is blank, the computer may be in close proximity to the electrical outlet. 4 Turn on the computer. Yes. Contact Dell for interference: electrical appliances on the same circuit or operating in suspend or hibernate mode. The problem is resolved. The computer may be...message A series of the computer light up? Does the power light on the front of beeps on computer startup See "Resetting a Damaged System Board" See "Messages and Codes" See "Messages and Codes" Power Problems Basic Checks: • Test the electrical outlet: ensure that the electrical outlet...
User Guide
Page 191
... of the message and a recommended action. Alert! report the checkpoint code (nnnn) to See "Getting Help" for complete the boot routine ... the table below for suggestions on your monitor screen or a beep code may sound. NOTE: If the computer message you to the ...and Codes Your application programs, operating system, and the computer itself are listed alphabetically. See "Computer Messages" or "Computer Beep Codes" for.../or the operating system documentation for information about each message or beep code. Computer Messages Message Cause Action Address mark not found The basic...
... of the message and a recommended action. Alert! report the checkpoint code (nnnn) to See "Getting Help" for complete the boot routine ... the table below for suggestions on your monitor screen or a beep code may sound. NOTE: If the computer message you to the ...and Codes Your application programs, operating system, and the computer itself are listed alphabetically. See "Computer Messages" or "Computer Beep Codes" for.../or the operating system documentation for information about each message or beep code. Computer Messages Message Cause Action Address mark not found The basic...
User Guide
Page 198
... to None. drive. If you need to call that the computer was unable to read the data in "Computer Beep Codes." The beep code is invaluable to the Dell support staff if you are unable to [primary/secondary The drive has returned a the replaced drive. ] EIDE controller...are still unable to identify a more serious cause. If you have or Dell backed up in nonvolatile random-access memory (NVRAM). Remove replace your computer may emit a series of the beep code, use the Dell Diagnostics to resolve the problem, see "Getting Help" for its operating specifications...
... to None. drive. If you need to call that the computer was unable to read the data in "Computer Beep Codes." The beep code is invaluable to the Dell support staff if you are unable to [primary/secondary The drive has returned a the replaced drive. ] EIDE controller...are still unable to identify a more serious cause. If you have or Dell backed up in nonvolatile random-access memory (NVRAM). Remove replace your computer may emit a series of the beep code, use the Dell Diagnostics to resolve the problem, see "Getting Help" for its operating specifications...
User Guide
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...197 Computer Beep Codes Code Cause Action 1-1-2 Microprocessor register See "Getting Help" for instructions on failure obtaining technical assistance. 1-1-3 NVRAM Run the System Board Devices tests in the Dell Diagnostics, if possible. 1-1-4 ROM BIOS checksum Run the System Board Devices tests in failure the Dell Diagnostics,...Slave DMA register failure Run the System Board Devices tests in the Dell Diagnostics, if possible. 3-1-2 Master DMA register Run the System Board Devices tests in failure the Dell Diagnostics, if possible. 3-1-3 Master interrupt mask See "Getting Help"...
...197 Computer Beep Codes Code Cause Action 1-1-2 Microprocessor register See "Getting Help" for instructions on failure obtaining technical assistance. 1-1-3 NVRAM Run the System Board Devices tests in the Dell Diagnostics, if possible. 1-1-4 ROM BIOS checksum Run the System Board Devices tests in failure the Dell Diagnostics,...Slave DMA register failure Run the System Board Devices tests in the Dell Diagnostics, if possible. 3-1-2 Master DMA register Run the System Board Devices tests in failure the Dell Diagnostics, if possible. 3-1-3 Master interrupt mask See "Getting Help"...
User Guide
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... Problems" If the monitor is operating properly and is correct. Solid green and a beep code A problem was during POST detected while the BIOS was executing. www.dell.com | support.dell.com Front Panel Light Power Switch Diagnostic Light Codes Power Light Code Cause Action Blinking yellow The computer power Ensure that each board may be computer...
... Problems" If the monitor is operating properly and is correct. Solid green and a beep code A problem was during POST detected while the BIOS was executing. www.dell.com | support.dell.com Front Panel Light Power Switch Diagnostic Light Codes Power Light Code Cause Action Blinking yellow The computer power Ensure that each board may be computer...
User Guide
Page 203
...condition or possible pre-BIOS failure Verify that the computer is in the following table lists the codes for further help you determine what to do to performing the suggested corrective actions. Possible BIOS ... "Safety Instructions." If the problem persists after you perform the suggested problem resolution(s), contact Dell for the back panel diagnostic lights, gives their probable causes, and offers suggested resolution. the...normal operation. If the computer fails to emit the single beep or appears to retest. The light patterns are shown as they appear on the back ...
...condition or possible pre-BIOS failure Verify that the computer is in the following table lists the codes for further help you determine what to do to performing the suggested corrective actions. Possible BIOS ... "Safety Instructions." If the problem persists after you perform the suggested problem resolution(s), contact Dell for the back panel diagnostic lights, gives their probable causes, and offers suggested resolution. the...normal operation. If the computer fails to emit the single beep or appears to retest. The light patterns are shown as they appear on the back ...
User Guide
Page 217
... contents of the computer's startup files. Error message, beep code, or diagnostic code Description of each file if possible. Diagnostics Checklist Name Date Address Phone number Service tag (bar code on the back of the computer Express Service Code Return Material Authorization Number (if provided by Dell support technician Operating system and version Peripherals Expansion cards...
... contents of the computer's startup files. Error message, beep code, or diagnostic code Description of each file if possible. Diagnostics Checklist Name Date Address Phone number Service tag (bar code on the back of the computer Express Service Code Return Material Authorization Number (if provided by Dell support technician Operating system and version Peripherals Expansion cards...
User Guide
Page 252
...unaccented lower- Composed of software and data stored on . Prioritizes and manages IRQs for Information Interchange. Binary code is used in the BIOS. 250 www.dell.com | support.dell.com API Application Program Interface. and upper-case letters. A specification for its notation. B Binary A ... drive interface. BIOS Basic input/output system. The BIOS initializes communication between the microprocessor and devices such as error messages and beep codes. System setup allows you to connect CD, tape, and other services. The interface through which can be used to configure ...
...unaccented lower- Composed of software and data stored on . Prioritizes and manages IRQs for Information Interchange. Binary code is used in the BIOS. 250 www.dell.com | support.dell.com API Application Program Interface. and upper-case letters. A specification for its notation. B Binary A ... drive interface. BIOS Basic input/output system. The BIOS initializes communication between the microprocessor and devices such as error messages and beep codes. System setup allows you to connect CD, tape, and other services. The interface through which can be used to configure ...