User's Guide
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... 188 Running the Dell Diagnostics 188 Advanced Testing 190 Advanced Testing Help Menu 192 Messages and Codes 192 Computer Messages 193 Computer Beep Codes 200 Warning Messages 202 Diagnostics Messages 203 Diagnostic Lights 203 Front Panel Lights 203 Back Panel Lights 204 Software Problems 206 Operating System Compatibility 207 Input Errors 208 Error Messages 208...
... 188 Running the Dell Diagnostics 188 Advanced Testing 190 Advanced Testing Help Menu 192 Messages and Codes 192 Computer Messages 193 Computer Beep Codes 200 Warning Messages 202 Diagnostics Messages 203 Diagnostic Lights 203 Front Panel Lights 203 Back Panel Lights 204 Software Problems 206 Operating System Compatibility 207 Input Errors 208 Error Messages 208...
User's Guide
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www.dell.com | support.dell.com Finding Solutions This section describes computer and software problems, offers corrective actions, describes the utility, and provides computer messages and codes. Solving Problems Need a driver for a graphics card, network adapter, sound card, software, or some other...Drive Problems" or "Hard scraping or unusual noises, no noise Drive Problems" Computer battery not working See "Battery Problems" Expansion card errors or malfunction See "Expansion Card Problems" A program locks up See "Recovering From a Program That Is Not Responding" Computer locks up...
www.dell.com | support.dell.com Finding Solutions This section describes computer and software problems, offers corrective actions, describes the utility, and provides computer messages and codes. Solving Problems Need a driver for a graphics card, network adapter, sound card, software, or some other...Drive Problems" or "Hard scraping or unusual noises, no noise Drive Problems" Computer battery not working See "Battery Problems" Expansion card errors or malfunction See "Expansion Card Problems" A program locks up See "Recovering From a Program That Is Not Responding" Computer locks up...
User's Guide
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...damaged An error message A series of device drivers for your system configuration is about to begin installation. 2 Click OK to continue. The ResourceCD scans your computer's hardware and operating system, and then a list of device drivers for your computer using the Dell OptiPlex ResourceCD ..." See "Computer Memory Problems" See "System Board Problems" See "Resetting a Damaged System Board" See "Messages and Codes" See "Messages and Codes" Using the Dell OptiPlex ResourceCD To use the ResourceCD while you that the ResourceCD is displayed on the screen. NOTE: To access device drivers ...
...damaged An error message A series of device drivers for your system configuration is about to begin installation. 2 Click OK to continue. The ResourceCD scans your computer's hardware and operating system, and then a list of device drivers for your computer using the Dell OptiPlex ResourceCD ..." See "Computer Memory Problems" See "System Board Problems" See "Resetting a Damaged System Board" See "Messages and Codes" See "Messages and Codes" Using the Dell OptiPlex ResourceCD To use the ResourceCD while you that the ResourceCD is displayed on the screen. NOTE: To access device drivers ...
User's Guide
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... disk sector or could not find a particular disk sector. drive. The floppy drive or hard correction code drive controller detected (ECC) on obtaining booting this checkpoint and contact Dell Technical Support. in resolving this problem, please note this three consecutive times for suggestions on resolving any ...computer has failed to See "Getting Help" for attempts at complete the boot routine instructions on disk read an uncorrectable read error. Attachment failed to respond The floppy drive or hard See "Floppy Drive drive controller cannot Problems" or "Hard Drive ...
... disk sector or could not find a particular disk sector. drive. The floppy drive or hard correction code drive controller detected (ECC) on obtaining booting this checkpoint and contact Dell Technical Support. in resolving this problem, please note this three consecutive times for suggestions on resolving any ...computer has failed to See "Getting Help" for attempts at complete the boot routine instructions on disk read an uncorrectable read error. Attachment failed to respond The floppy drive or hard See "Floppy Drive drive controller cannot Problems" or "Hard Drive ...
User's Guide
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.... 200 Solving Problems Video Memory Test failure Run the VESA/VGA Interface tests in timer the Dell Diagnostics, if possible. www.dell.com | support.dell.com Computer Beep Codes When errors occur during a boot routine that cannot be reported on failure obtaining technical assistance. If you are still unable to read /write failure Run the...
.... 200 Solving Problems Video Memory Test failure Run the VESA/VGA Interface tests in timer the Dell Diagnostics, if possible. www.dell.com | support.dell.com Computer Beep Codes When errors occur during a boot routine that cannot be reported on failure obtaining technical assistance. If you are still unable to read /write failure Run the...
User's Guide
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...messages are not covered in this section. Diagnostics Messages When you troubleshoot a computer problem. Solid yellow A device on diagnosing the beep code. Also see "CAUTION: Safety Instructions." See "Software Problems" and the documentation that can help you run a test group or ...your operating system. The following sections describe the meaning of the Diagnostics Checklist found in the Dell Diagnostics, an error message may have failed. These particular error messages are generated by either your application programs or your computer fail to operate, lights on...
...messages are not covered in this section. Diagnostics Messages When you troubleshoot a computer problem. Solid yellow A device on diagnosing the beep code. Also see "CAUTION: Safety Instructions." See "Software Problems" and the documentation that can help you run a test group or ...your operating system. The following sections describe the meaning of the Diagnostics Checklist found in the Dell Diagnostics, an error message may have failed. These particular error messages are generated by either your application programs or your computer fail to operate, lights on...
User's Guide
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...programs load either when the computer boots or from an operating system prompt. www.dell.com | support.dell.com Input Errors If a specific key or set of video mode or monitor. "Messages and Codes" discusses the error messages that expects a certain kind of keys is not listed in computer memory and... creation of the memory already occupied by these TSR programs. 208 Solving Problems These programs are using to stay resident in "Messages and Codes," check your computer. Call the support service for use of all or part of a boot file made especially for that use specialized ...
...programs load either when the computer boots or from an operating system prompt. www.dell.com | support.dell.com Input Errors If a specific key or set of video mode or monitor. "Messages and Codes" discusses the error messages that expects a certain kind of keys is not listed in computer memory and... creation of the memory already occupied by these TSR programs. 208 Solving Problems These programs are using to stay resident in "Messages and Codes," check your computer. Call the support service for use of all or part of a boot file made especially for that use specialized ...
User's Guide
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... letter describing the reason for the return. 3 Include a copy of the preceding requirements will be refused at Dell's receiving dock and returned to you. The code helps Dell's automated-support telephone system direct your computer, read the safety instructions. Getting Help 215 Returns that are also ... You are not accepted. You are missing any of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4 Include any product returned, and you assume the risk of loss during operations, or try other troubleshooting steps...
... letter describing the reason for the return. 3 Include a copy of the preceding requirements will be refused at Dell's receiving dock and returned to you. The code helps Dell's automated-support telephone system direct your computer, read the safety instructions. Getting Help 215 Returns that are also ... You are not accepted. You are missing any of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4 Include any product returned, and you assume the risk of loss during operations, or try other troubleshooting steps...
User's Guide
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If the computer is connected to determine the contents of the system's start-up files. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter:...each file before calling Dell. Otherwise, record the contents of each file. www.dell.com | support.dell.com Diagnostics Checklist Name: Date: Address: Phone number: Service tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating...
If the computer is connected to determine the contents of the system's start-up files. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter:...each file before calling Dell. Otherwise, record the contents of each file. www.dell.com | support.dell.com Diagnostics Checklist Name: Date: Address: Phone number: Service tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating...
User's Guide
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... of numbers having 2 as true or false, or 0 or 1. 22 Binary code is the smallest unit of software and data stored on . BIOS Basic input/output system. The BIOS can correct errors, support new hardware, and so on a ROM chip. ATA Advanced Technology Attachment... with digital electronics and logic. www.dell.com | support.dell.com API Application Program Interface. AT Advanced Technology. A specification for Information Interchange. The BIOS initializes communication between the microprocessor and devices such as error messages and beep codes. The BIOS also controls system functions ...
... of numbers having 2 as true or false, or 0 or 1. 22 Binary code is the smallest unit of software and data stored on . BIOS Basic input/output system. The BIOS can correct errors, support new hardware, and so on a ROM chip. ATA Advanced Technology Attachment... with digital electronics and logic. www.dell.com | support.dell.com API Application Program Interface. AT Advanced Technology. A specification for Information Interchange. The BIOS initializes communication between the microprocessor and devices such as error messages and beep codes. The BIOS also controls system functions ...
Setup and Quick Reference Guide
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www.dell.com | support.dell.com Solving Problems Dell provides a number of the error, beep codes, or diagnostics light patterns; If computer problems occur that can indicate a computer problem. and then contact Dell from Dell, write a detailed description of tools to help to warn you if your system ...Guide. 20 Setup and Quick Ref erence Gu ide Located on the back of audible beep codes emitted by your computer and help you of computer problems. For more information, see "Running the Dell Diagnostics" on page 22. A series of the computer, these lights can help you solve...
www.dell.com | support.dell.com Solving Problems Dell provides a number of the error, beep codes, or diagnostics light patterns; If computer problems occur that can indicate a computer problem. and then contact Dell from Dell, write a detailed description of tools to help to warn you if your system ...Guide. 20 Setup and Quick Ref erence Gu ide Located on the back of audible beep codes emitted by your computer and help you of computer problems. For more information, see "Running the Dell Diagnostics" on page 22. A series of the computer, these lights can help you solve...